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The Grand Mayan at Vidanta Los Cabos

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Traveller (1169)
Pool & Beach (275)
Room & Suite (247)
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Overview
  • Excellent42%
  • Very good30%
  • Average12%
  • Poor6%
  • Terrible10%
Travellers talk about
AMENITIES
Free Internet
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
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Reviews (1,274)
There are newer reviews for The Grand Mayan at Vidanta Los Cabos
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428
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All reviewstimeshare presentationblue fishsamba restaurantsan josebrio spalos cabostime sharepool arearci exchangebeautiful resortone bedroom suitehigh pressurecab riderental carpool stafflounge chairsweek stay
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321 - 325 of 1,150 reviews
Reviewed 27 October 2016 via mobile

The facility and staff were wonderful. We thoroughly enjoyed our stay. We were treated well especially by the bar staff at the pools, the wait staff and management at Samba Restaurant on-site. Great food every night. Good entertainment. The staff took extra care for some...More

1  Thank Lisajramos
Reviewed 22 October 2016

We just spent a week at the Grand Mayan and had a wonderful time. In fact, we've all ready booked to go back in March 2018. The staff are very friendly and extremely helpful. I would like to take a moment to mention Humberto, who...More

Thank peachy1960
Response from Socialmediamanager1, Manager at The Grand Mayan at Vidanta Los CabosResponded 27 October 2016

Dear Guest: Thank you so much for choosing The Grand Mayan for your vacation and for sharing your review with us. We truly appreciate your kind words about our staff, as they are always looking to surpass our clients’ expectations of genuine hospitality by providing...More

Reviewed 13 October 2016 via mobile

Overall, this was a very nice resort and I would recommend it. Below, are a few pros and cons of my experience. Pros: - Very beautiful resort, inside and out – Awesome pools - Extremely friendly staff everywhere in the resort, especially at the poolside...More

3  Thank reneemm25
Response from Socialmediamanager1, Manager at The Grand Mayan at Vidanta Los CabosResponded 26 October 2016

Dear Guest: Thank you for providing your comments about your vacation at The Grand Mayan . We are pleased to learn our restaurants’ staff was efficient. They work tirelessly - day and night, to make our guests’ visits the most enjoyable experience ever. We are...More

Reviewed 3 October 2016

This resort was wonderful. Beautiful views, relaxing atmosphere. We had a 1 BR , which was spacious and modern. The service was good, they didn't overcharge at their convenience store, and the pool area was fun and relaxing. They do "warn you" about construction going...More

1  Thank JeffT946
Response from Socialmediamanager1, Manager at The Grand Mayan at Vidanta Los CabosResponded 12 October 2016

Dear Guest: Thank you for providing your comments about your vacation at The Grand Mayan. We are happy that you found our property to be beautiful. Comments like yours inspire us to continue creating ideal vacation experiences. We truly look forward to serving you again...More

Reviewed 2 October 2016

We had a great time here September 16, 2016 arrival. Great Pools. Good food. If you have a bad time here it has to be on you. If you like to get up walk on the beach, eat, play in the pool and walk around...More

3  Thank reash
Response from Socialmediamanager1, Manager at The Grand Mayan at Vidanta Los CabosResponded 12 October 2016

Dear Guest: We are pleased you have decided to post a review about your stay at The Grand Mayan, as it helpful to further enrich our performance and give other travelers a better idea of what to expect. Our goal is to make each one...More

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About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Beachfront
Free Internet
Bar/Lounge
Spa
Hotel Amenities
Room Service
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Golf Course
Heated pool
Outdoor pool
Details
Price range
US$ 409 - US$ 470 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Family Hotel in San Jose del Cabo
#15 Romantic Hotel in San Jose del Cabo
#17 Luxury Hotel in San Jose del Cabo
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 409 - US$ 470 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Family Hotel in San Jose del Cabo
#15 Romantic Hotel in San Jose del Cabo
#17 Luxury Hotel in San Jose del Cabo
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (1169)
Pool & Beach (275)
Room & Suite (247)
Dining (80)
Amenities (24)
Family and Play Areas (4)
Business Centre & Event Rooms (1)
Questions & Answers
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CHRIS G
5 June 2018|
AnswerShow all 5 answers
Response from LadyDi_and_Cowman | Reviewed this property |
Call Customer Care, the same number you book your reservation through and they will connect you to the number to schedule your pickup. Have Fun!!
1
Vote
Aneesah C
23 May 2018|
AnswerShow all 6 answers
Response from Minneapolisdoyle | Reviewed this property |
We are members and were told by club staff that we had to pay to enter. Why pay? The club music is so loud it overpowers all conversations in the restaurants and the pool areas. Just sit anywhere, including your room, and... More
0
Votes
adreamvacation
Hello, planning a trip to The Grand Mayan in September. I've been before but not since the renovations after the hurricane. A few questions: 1. Does anyone have a photo of any of the menus for the onsite restaurants. I'm trying to decide on the food package. Curious of the onsite food selections and prices and the cost of the food packages. Also, any photos of the restaurants would be wonderful! 2. If you do the presentation is there any chance to get upgraded to the top newly renovated floor? I believe this is now considered Grand Bliss or Luxxe? What are the offers when you do the presentation. I don't intend to do it but curious how sweet they make the deal in order to persuade you to do the presentation. 3. Is the spa portion of the gym included in the resort fee, ($30PP PD)? I'm talking about the wet side with the steam, sauna, etc. 4. If you refuse the presentation are you doomed to the 1st floor with no view? Do you have views from the second floor? Basically wondering what my chances are to get a room with a view if I'm exchanging through RCI? Thanks so much for any input!!!
19 May 2018|
AnswerShow all 6 answers
Response from mary33753 | Reviewed this property |
1. I don't know about food plans. The new restaurant is upscale and pricey. I doubt it would be on a food plan. I've only eaten at restaurant by pool. Food was good. Town has several good restaurants. 2. Presentation... More
1
Vote
Room Tips
"Ask for an upgrade to a 1-bedroom instead of studio which is just a "hotel" room."
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"Only high rooms have views."
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"higher THE BETTER. Above 3rd floor"
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"Request a higher floor for incredible views of the ocean!"
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