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The Grand Mayan Los Cabos

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Traveller (1161)
Pool & Beach (269)
Room & Suite (241)
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Overview
  • Excellent42%
  • Very good30%
  • Average12%
  • Poor6%
  • Terrible10%
Travellers talk about
Free Internet
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
All hotel details
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Reviews (1,230)
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301 - 305 of 1,111 reviews
Reviewed 15 August 2016

We were treated like VIP's the entire time we were there. I have stayed at 4 Mayan Palace/Grand Mayan's in the past and have never been treated so well as the one in Los Cabos(San Jose del Cabo). Each staff member greets you with a...More

3  Thank Karen W
Response from Socialmediamanager1, Manager at The Grand Mayan Los CabosResponded 18 August 2016

Dear Guest: We are grateful for your taking the time to write a detailed review about your experience at The Grand Mayan. We are pleased to learn our staff’s service was efficient. They work tirelessly - day and night, to make our guests’ visits the...More

Reviewed 7 August 2016 via mobile

This was the best experience my family has ever had. Customer service was unbelievable and everyone went out of there way to remember our names. Dulce and Jose at the pool made our time unforgettable.we will most definitely be back. So amazing.More

3  Thank newyork1687
Response from Socialmediamanager1, Manager at The Grand Mayan Los CabosResponded 10 August 2016

Dear Guest: Thank you for taking the time to provide us your feedback about your past stay with us at The Grand Mayan. We are happy to receive your kind comment about our staff, as they always look to exceed all our guests’ expectations. We...More

Reviewed 1 August 2016 via mobile

The Grand Mayan in San Jose is as good as any other, the attention and friendliness of the staff is excellent and prompt (way better than any other place in San Jose or San Lucas), just as good as Cancun, Vallarta or any other Mayan...More

5  Thank Luis Alberto C
Response from Socialmediamanager1, Manager at The Grand Mayan Los CabosResponded 10 August 2016

Dear Guest: We really appreciate the time you have taken to share with us your impression about your stay at The Grand Mayan. We are delighted to learn your trip was fun and you enjoyed our food options, our facilities, the accommodations , the pools...More

Reviewed 29 July 2016

Again this is a First Class Resort. I have been a member of the Grand Mayan in Los Cabos for over 6 years and I am kicking myself for just returning for the first time last week. We have been travelling around the world and...More

8  Thank Sergiolovetotravel
Response from Socialmediamanager1, Manager at The Grand Mayan Los CabosResponded 10 August 2016

Dear Guest: Thank you for providing your comments about your vacation at The Grand Mayan. We are very pleased to learn you have been faithful owners of our brands and you continue to enjoy our tropical paradise. We are delighted to find out that our...More

Reviewed 29 July 2016

The pool was very nice and wide open , the cabanas were available and easy to access. The service at the pool by our waiter Lucino and at their restaurant Samba were excellent, the food was excellent and the waiter's were very attentive. My wife...More

4  Thank cjays7
Response from Socialmediamanager1, Manager at The Grand Mayan Los CabosResponded 10 August 2016

Dear Guest: Thank you very much for providing your comments about your vacation at The Grand Mayan. We are pleased to learn you had a wonderful vacation, that you enjoyed our food options. We will gladly share your comments with our pool bar’s staff as...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Beachfront
Free Internet
Bar/Lounge
Spa
Hotel Amenities
Room Service
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Golf Course
Heated pool
Outdoor pool
Details
Hotel class
Hotel Style
#11 Family Hotel in San Jose del Cabo
#15 Romantic Hotel in San Jose del Cabo
#17 Luxury Hotel in San Jose del Cabo
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Hotel class
Hotel Style
#11 Family Hotel in San Jose del Cabo
#15 Romantic Hotel in San Jose del Cabo
#17 Luxury Hotel in San Jose del Cabo
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (1161)
Pool & Beach (269)
Room & Suite (241)
Dining (75)
Amenities (24)
Family and Play Areas (4)
Business Centre & Event Rooms (1)
Questions & Answers
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Jay W
30 March 2018|
AnswerShow all 7 answers
Response from ruthhZ8998FP | Reviewed this property |
Shortly before I traveled, I found the fine print of the RCI confirmation which said there was a $30 per day, per person resort fee for RCI points members. For that fee you receive transportation to the gulf course and... More
0
Votes
Vinnie1320
29 March 2018|
AnswerShow all 4 answers
Response from tracye23 | Reviewed this property |
My parents just got home after spending 12 weeks there. She said that the music will play until around 6:30 pm during the week but does play longer on the weekends. Hope that helps!
0
Votes
tnash2004
27 March 2018|
AnswerShow all 4 answers
Response from Kolleen L | Reviewed this property |
The re-grand opening of the facility was the end of February. We are going again in June to see the outcome which should be really nice.
1
Vote
Room Tips
"First floor is not desirable, but they don’t give much choice to guests who have traded in."
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"You can not get away from the noise in any room."
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"Rooms away from Omnia Club."
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"All rooms have an ocean view, except the ground floor. None escape the 'music' noise, execept the..."
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