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The Grand Mayan at Vidanta Los Cabos

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San Jose S/N Campo de Golf Lote 12, San Jose del Cabo 23400 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (1512)
Pool & Beach (357)
Room & Suite (286)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 10/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Grand Mayan at Vidanta Los Cabos
Updated 10/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#37 of 59 hotels in San Jose del Cabo
Location
Cleanliness
Service
Value

Looking for a place to stay in San Jose del Cabo? Then look no further than The Grand Mayan at Vidanta Los Cabos, a family-friendly hotel that brings the best of San Jose del Cabo to your doorstep.

Guest rooms offer a flat screen TV, air conditioning, and a kitchenette, and The Grand Mayan at Vidanta Los Cabos makes getting online easy as free internet access is available.

You can also take advantage of some of the amenities offered by the hotel, including room service and a concierge. In addition, guests can enjoy a pool and a lounge during their visit.

Close to some of San Jose del Cabo's most popular landmarks, such as Plaza Mijares (1.1 mi) and Tanya Talamante Art School (1.1 mi), The Grand Mayan Los Cabos Hotel is a great destination for tourists.

Travellers looking to enjoy some shrimp can head to La Lupita Taco & Mezcal, El Toro Guero, or Taqueria Rossy. Otherwise, you may want to check out a steakhouse such as Barrio de Tango, La Vaca Tinta, or Seared.

If you’re looking for things to do, you can check out Flora Farm (1.0 mi), San Jose del Cabo main square (1.1 mi), or San Jose del Cabo Church (1.0 mi), which are popular attractions amongst tourists, and they are all within walking distance.

We’re sure you’ll enjoy your stay at The Grand Mayan at Vidanta Los Cabos as you experience everything San Jose del Cabo has to offer.

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Property amenities
Parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Golf course
Children Activities (Kid / Family Friendly)
Wifi
Paid wifi
Hot bath
Pool / beach towels
Infinity pool
Outdoor pool
Heated pool
Fitness classes
Restaurant
Breakfast buffet
Swimup bar
Poolside bar
Aerobics
Entertainment staff
Table tennis
Airport transportation
Business Centre with Internet Access
Meeting rooms
Spa
Couples massage
Facial treatments
Massage
Concierge
Currency exchange
Gift shop
Shops
Sun terrace
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Additional bathroom
Private balcony
Room service
Safe
Kitchenette
Microwave
Flatscreen TV
Refrigerator
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Modern
Languages Spoken
Spanish

Location

Full view
63Somewhat walkable
Grade: 63 out of 100
17Restaurantswithin 0.5 km
3Attractionswithin 0.5 km
1821Reviews259Q+A100Room tips
Traveller rating
  • 782
  • 505
  • 211
  • 123
  • 200
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Popular mentions
Jay M. wrote a review 14 Jan
1 contribution2 helpful votes
Had high hopes for this five star hotel. This was a long awaited family vacation. Upon arrival, we were greeted with a beautiful grand entrance and from that point on, it felt like this was going to be a great experience, it wasn’t. So many things piled up into a very uninviting stay. The staff are, for the most part, friendly, but the amenities are run down and are in terrible shape. Tiles in the pool are missing, water is freezing, hot tubs are “kiddie pool” they say, because the jets aren’t working. We were roaming the facilities around 11pm trying to find something to do, when we found an outdoor bar area with a ping pong table and beat up shuffle board. We engaged in one round of games when a staff told us the bar was closed and shut the lights on us. He could have waited on us to walk away safely where there were some lights on the pathways, but he shut the lights on us as we were walking out. Granted, if we were refusing to leave, perhaps it’s understandable that lights might be shut on us. Our room has a balcony and on the balcony, a cold soaking tub. It’s freezing and not something you would stay in particularly in 80 degree weather, so it’s not user friendly. The rating for this place is still pretty high, but you can expect this to change drastically. This is not a place for middle age and below. This place shuts down at 10pm and the nearest activities are about 20 minutes away (roughly $40-$45 ride into Cabo San Lucas, one way). We still have 2 more days on our seven night stay and I’m regretting being here for that much longer. This is not a resort, it’s crap! We will never return to this resort. One thing I do recommend is going to Down town on Thursday evening for this art fare. It was pretty neat, and Latino 8 across the street has some delicious all you can eat tocos for 380 pesos.
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Date of stay: January 2022Trip type: Travelled with family
2 Helpful votes
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Response from Grupo Vidanta, General Manager at The Grand Mayan at Vidanta Los Cabos
Responded 4 days ago
Dear D5847BHjaym, We truly appreciate the time you have taken to share with us your impression about your stay with us. We are delighted to find out that most of our staff was pleasant, as this is what we strive for every day. However, we are sorry to hear that we were unable to meet your expectations to the fullest. Rest assured that your feedback will be taken into consideration as it helps us improve our facilities and services. We are constantly striving to achieve the highest level of guest satisfaction and this is very useful to us. Your comments are always welcomed. Sincerely, The Grand Mayan Los Cabos Management.
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Norma A wrote a review 3 Jan
1 contribution
We are very grateful to the reception staff for letting us switch rooms as well as for providing a surprise birthday celebration for my mother. The service was great and we were always attended to. Won’t ever forget the experience!
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Date of stay: January 2022Trip type: Travelled with family
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Response from Grupo Vidanta, Director General at The Grand Mayan at Vidanta Los Cabos
Responded 1 week ago
Dear O384LBalexf. Thank you for taking the time to provide us your feedback about your recent stay with us. We are happy to learn you and your loved ones had a great time at our Vidanta Los Cabos. We hope to host your vacations again! Sincerely, Vidanta Los Cabos Management.
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MBL wrote a review Dec 2021
Stillwater, Minnesota139 contributions59 helpful votes
Staff are very helpful and polite. We had reserved a celebrity lux suite but when we arrived they did not have one available. We were in a regular grand Mayan Suite. We did have an ocean view and were compensated for the nites that were not in the unit that we paid for. People that come here and are below level 4 will not have views. I’m not sure that the Jungle Landscaping that is at the other Vidanta Properties works in the Desert. The regular Grand Mayan units need updating. They are very drab and the art has nothing to do with the desert or the sea. The lux units are bright and nicely appointed. The kitchen could do with some bowls with covers for food storage or mixing. Similar priced units elsewhere have better appointed Kitchens. Priscilla was very helpful in correcting the reservation issues. The breakfast buffet was very good. I did not find the food on the beach to be as good as expected. Their pizzas however are very good. The owners update was helpful.
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Date of stay: December 2021Trip type: Travelled as a couple
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Response from Grupo Vidanta, Director General at The Grand Mayan at Vidanta Los Cabos
Responded 13 Dec 2021
Dear Maribethl2013 , Thank you for taking the time to provide us your feedback about your recent stay with us. We are so pleased to learn you enjoyed your breakfast at Samba and thought Priscilla was so helpful. Hope to welcome you back soon to your home away from home. Sincerely, The Grand Mayan Los Cabos Management.
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OROSCO FAM (sister of Levin) wrote a review Dec 2021
Reno, Nevada2 contributions1 helpful vote
We have traveled to the Grand Mayan, along with my sister at least 10-12 times. We have always had a fantastic room with fantastic service. Today, my sister and friends are on their long awaited trip and even got out of their COVID comfort zone to go. No one has been ANYWHERE for almost 2 years! Upon arrival to the Grand Mayan they noticed the staff had torn uniforms. The room is not an ocean view but a view of a jungle. As Grand Lux status they were promised Oceanview. The hotel is only about 10% full yet the hotel will not step up and recognize their Grand Lux status and move them to a decent room. Beware if you are going! The once outstanding service, lead by management is barely hanging on! I HOPE they see this and rectify the mistake immediately!
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Date of stay: December 2021
Cleanliness
Service
Sleep Quality
Room Tip: Even if you ask for and pay for ocean view don't expect to get it.
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1 Helpful vote
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Response from Grupo Vidanta, General Manager at The Grand Mayan at Vidanta Los Cabos
Responded 10 Dec 2021
Dear 606jeffo, Thank you for taking the time to provide us your feedback about your recent visit. Please accept our sincere apologies for your disappointing stay. Most of the feedback provided by our guests is excellent; nonetheless, we are always looking for opportunities to exceed our guests' expectations. Comments like yours are an incentive to continue perfecting our performance. If you would like to provide us with further details about your experience, contact us at customerservice@grandmayan.com.mx or 1-800-292-9446. Sincerely, The Grand Mayan Los Cabos Management.
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Paul S wrote a review Dec 2021
Fort Erie, Canada1 contribution1 helpful vote
I am a member of this time share. Main infinity pool is closed under construction and Brie I of ocean from remaining pool and restaurants is blocked by wooden wall. Would have gone somewhere else. No notice when booked. No mention by concierge. Only noticed when we walked outside.
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Date of stay: December 2021Trip type: Travelled as a couple
1 Helpful vote
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Response from Grupo Vidanta, General Manager at The Grand Mayan at Vidanta Los Cabos
Responded 10 Dec 2021
Dear Paul S, We are very pleased to learn you have been faithful owners of our brands and you continue to enjoy our tropical paradise. Please allow us to offer our apologies for the construction noise that impacted your stay. We will be pleased to follow up on this dialogue by providing you personalized assistance once you contact our Customer Care Center at 1 800 292 9446 or at customerservice@grandmayan.com.mx. We look forward to hearing from you. Sincerely, The Customer Support Team.
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ALSO KNOWN AS
the grand mayan los cabos hotel san jose del cabo, wyndham san jose del cabo, san jose del cabo wyndham, cabos grand los mayan
LOCATION
MexicoBaja CaliforniaBaja California SurLos CabosSan Jose del Cabo
NUMBER OF ROOMS
172
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Frequently Asked Questions about The Grand Mayan at Vidanta Los Cabos
Which popular attractions are close to The Grand Mayan at Vidanta Los Cabos?
Nearby attractions include OMNIA Dayclub Los Cabos (0.09 km), SHOREbar (0.05 km), and Plaza del Pescador (0.3 km).
What are some of the property amenities at The Grand Mayan at Vidanta Los Cabos?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
Which room amenities are available at The Grand Mayan at Vidanta Los Cabos?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at The Grand Mayan at Vidanta Los Cabos?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at The Grand Mayan at Vidanta Los Cabos?
Yes, parking is available to guests.
What are some restaurants close to The Grand Mayan at Vidanta Los Cabos?
Conveniently located restaurants include Spicy tuna, Latino 8, and La Forchetta.
Are there opportunities to exercise at The Grand Mayan at Vidanta Los Cabos?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Does The Grand Mayan at Vidanta Los Cabos have airport transportation?
Yes, The Grand Mayan at Vidanta Los Cabos offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Grand Mayan at Vidanta Los Cabos?
Yes, dry cleaning and laundry service are offered to guests.
Does The Grand Mayan at Vidanta Los Cabos offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.