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Krystal Grand Los Cabos

Carretera Transpeninsular Km 29 La Jolla, San Jose del Cabo 23400 Mexico
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Hotel direct offer!40% off room rate
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.

About

#5 of 7 resorts in San Jose del Cabo
Location
Cleanliness
Service
Value
Travellers' Choice
Krystal Grand Los Cabos All Inclusive, localizado frente al Mar de Cortés, en Los Cabos, te invita a disfrutar unas excelentes vacaciones rodeado de un exclusivo ambiente sofisticado y con una esmerada atención. Sus inigualables instalaciones comprenden cuatro piscinas, gimnasio, club para niños y otro para adolescentes, al igual que completos servicios de spa y una hermosa playa de arena dorada. Su plan Todo Incluido, ofrece una amplia gama de opciones de alimentos en sus diversos restaurantes, así como gran variedad de bebidas y cocteles disponibles en los bares. Además, para la diversión y entretenimiento de toda la familia, tiene un programa de actividades diarias, mientras que para el viajero de negocios, cuenta con facilidades para reuniones y eventos. Las habitaciones, decoradas con un bello estilo contemporáneo, están climatizadas y brindan servicios y amenidades únicos para disfrutar una estancia llena de comodidades, dentro de un ambiente sereno y sumamente acogedor. ¡Ven a disfrutar unas inolvidables vacaciones de playa en Los Cabos, hospedándote en Krystal Grand Los Cabos All Inclusive!
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Archery
Babysitting
Valet parking
Wifi
Pool / beach towels
Pool with view
Outdoor pool
Private pool
Fitness classes
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary welcome drink
Outdoor dining area
Snack bar
Swimup bar
Poolside bar
Aerobics
Billiards
Entertainment staff
Karaoke
Table tennis
Nightclub / DJ
Children Activities (Kid / Family Friendly)
Kids club
Car hire
Business Centre with Internet Access
Spa
Couples massage
Facial treatments
Full body massage
Head massage
Massage
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Non-smoking hotel
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Kitchenette
Refrigerator
Flatscreen TV
VIP room facilities
Iron
Wake-up service / alarm clock
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Room types
Ocean view
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Bay View
Family
Languages Spoken
Spanish
Hotel links
Special Price:40% off room rate

Location

Carretera Transpeninsular Km 29 La Jolla, San Jose del Cabo 23400 Mexico
Name/address in local language
Krystal Grand Los Cabos
4,440Reviews639Q+A100Room tips
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Ingrid S wrote a review Yesterday
1 contribution
Josafat is absolutely amazing and his service is impeccable!!! The resort is very attentive and I just arrived today and am already have the most amazing time thanks to the staff and wonderfully gracious community at Krystal Grand Resort :)
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Date of stay: March 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Sandra S wrote a review Jan 2024
Red Deer3 contributions3 helpful votes
Hotel's Favourite
We were worried going into vacation based on other reviews, but were pleasantly surprised! Great trip. Altitude tower was amazing, loved our breakfast in Mexican restaurant, loved the snacks, bar and beverages available to grab above the Sports bar. Italian à la cart was magnifico!
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled with family
Room Tip: We found altitude had some great perks that we enjoyed. Smaller resort so felt safe and well...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
3 Helpful votes
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Response from Gestor de Experiencia, Guest Services / Front Office at Krystal Grand Los Cabos
Responded 31 Jan 2024
Thank you for your feedback, Sandra S! We are so happy to hear that you had a great trip at Krystal Grand Los Cabos. The Altitude tower sounds incredible. It's great that you loved the snacks, the bar and the drinks available above the bar We appreciate your positive review of the Italian a la carte restaurant.We look forward to welcoming you soon for another memorable stay! Regards, Social Media Executive
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Melissa Q wrote a review Yesterday
16 contributions24 helpful votes
Servers were wonderful and I appreciated their attention. The beach is very beautiful and clean. The rooms are also clean and comfortable. I recommend paying the extra for the upgrade to the beachfront plunge pools suites for the best experience. Josafat was a great server!
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled solo
Room Tip: ATMs were broke down all week be sure to bring enough pesos/dollars!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Takara P wrote a review Yesterday
Virginia Beach, Virginia2 contributions
The service was great!! All of the staff were amazing made sure to take great care of us. There were plenty activities to do, family friendly, and even stuff for the adults as well. I recommend upgrading to the Altitude as you get a few extra perks. The room was great for us and facing the beautiful ocean. The only issue we had was our blinds got stuck&maintenance never came to fix it. Check out was a breeze and Alfredo made sure to link us with our transportation to the airport. Overall AMAZING TRIP. Can’t wait to come back
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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wdimplez wrote a review 17 Mar
Brooklyn, New York1 contribution
+1
Writing into express the horrible room conditions and terrible customer service we received at Krystal Grand Los Cabos resort in Mexico. I purchased the 5 night vacation from Expedia for myself, husband and 3 yr old son to have an all inclusive experience. We were expecting a welcome drink upon arrival and to be welcomed at check-in. Upon arrival to the resort, we were told we needed to check in at the other side of the resort. We stood and waited outside 20 mins for a shuttle to take us to the backside of the resort. Their shuttle minivan’s had no interior cover so the metal, cables and wires were exposed. The check-in area at the back of the resort was undergoing renovation - dark, no lights; caution tape everywhere; actively being painted. There was no bellhop to carry our bags, so we lugged our luggage to the room. We arrived to a dingy and filthy room that looked nothing like the pictures on expedia. We immediately went to the front deck and requested a different room and offered to pay for an upgrade if necessary. We were told there were no more rooms available for us because we booked through expedia. We were told we would have to book an entire new vacation. We ask for the manager and was told the same thing- there were no other rooms available for us and that our choices were to 1) stay in the same room, 2) buy a whole new room in the same resort at the full price or 3) leave the resort. We contacted expedia to explain what occurred. Expedia apologized for the inconvenience and said they would contact the hotel for a refund. We chose to leave the resort and checked out at the front desk. As requested by the resort, we filled out paperwork for the same day check-out then we walked our luggage from the room and took a taxi away to another resort, which we booked through expedia and paid full price for. Upon arrival to the new resort, Hard Rock San Lucas, we were greeted by bellhop, who took our bags and escorted us to check-in where we received a welcome drink and given a smooth and hassle free check-in. The bellhop then walk us to a clean room, which looked exactly like what was pictured on expedia. Days later, I received an email from Expedia advising Krystal Grand Los Cabos will not provide the refund. We were not given the option to get another room nor pay to upgrade to a better option. Krystal Grand Los Cabos gave us no option and will not honor lies they’re selling on Expedia with the crappy room they are offering travelers. Krystal Grand Los Cabos needs to correct this inconvenience and issue the refund.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
Room Tip: If you like clean rooms and excellent customer service, don’t go here.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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binlean wrote a review 16 Mar
Seminole, Florida8 contributions1 helpful vote
+1
We got a very nice room with the view of the pool and the ocean. The staff was very friendly. Omar was a great activity coordinator and great salsa dance instructor. We had lots of fun playing pool volleyball, participated in aqua aerobics, and learned salsa dance. The hibachi dinner was excellent. The only negative is that one couldn’t swim at the beach because of strong currents.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: One can’t swim at the beach in front of the hotel because of very strong currents.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Bruce S wrote a review 16 Mar
1 contribution
Worst experience by far. From opening check in which was total confusion with under staffing and long wait to being without a fridge for over a week and tv not working most of the time. Having said that we were not there to be in our rooms.Meals were just ok and choice of alcoholic beverages was absolutely zero.( tequila, rum,beer and more tequila). Servers at pool bars were only interested in helping young females and having shots with them and giving them hugs. Same excuse given for every issue.( Will let someone know). Will never go anywhere near a Krystal Grand again.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled with friends
Room Tip: Krystal Grand is not very inclusive
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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WeVentureForth wrote a review 15 Mar
Calgary, Canada268 contributions158 helpful votes
Keep your expectations reasonable, find a great deal, and you will have a good time. Pros: -very clean resort and outstanding maid service. Yes, the room was often cleaned late in the day but someone has to be last, and the stats sheet said rooms were cleaned between 9-5 -totally separate and quiet adult pool area, with swim up bar and great service -nice beach for walking in either direction. Go right and you can walk to an area with little coves. Go left and you head towards other resorts, which are a surprising distance. The sand is smoothest and softest close to the water’s edge -quiet (if that is what you want)… quiet at night, and no noise from neighbouring resorts - great guests…at least the week we were there! We met many interesting people Cons: -the food in general. Always edible but not fantastic -the reservation system for restaurants…a needlessly challenging procedure involving possible long waits in the morning (why only one person?) -the refusal of the front desk to change large peso bills into smaller ones (this makes absolutely no sense from any perspective)
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Halofan1 wrote a review 15 Mar
Los Angeles, California8 contributions1 helpful vote
Had purchased a four night stay at a non-profit benefit so no real knowledge about the resort. Did not realize this was a place where they push you to attend a sales meeting for time shares and was all inclusive. Was there with family to celebrate a birthday milestone so we had no interest in a sales meeting or the meals since they were an extra cost. Was exhausted with the booking process. Had to book via three different companies. Had problems getting a hold of anyone at the resort. Wanted to confirm a room with a view. Resort failed to respond to three emails. Once at the resort I was told there were no rooms with views available. They desperately tried to sell us on purchasing the meal plan that we passed on. Was told that we would then be unable to make any food/drink purchases even at a bar. When we were ready to walk away the person who checked us in said if we attended a sales meeting he could get us ocean views. Really? They did nothing to make it a special visit for our celebration. So very disappointed. Thankfully we made reservations elsewhere. We spent one day at the pool. Was hoping for a relaxing day. Started out great. Mellow music played until about 10a when their DJ started playing very loud club music. We would have happily moved since we were next to speakers, but all other areas were already taken. DJ was literally on mic trying to get people to play volleyball and so very loud. He didn’t get enough participation. Know your audience! Club music at a pool is fine, but so early in the day?!So much for a relaxing day. We left the pool early. If you’re looking for an all inclusive and don’t mind the sales meeting then maybe it’s worth a try, but we were there for a milestone celebration, golf and good food. Very disappointed they didn’t offer anything to make it special for us and was livid they lied about no ocean view rooms being available UNLESS we attended a meeting. Other than one day at the pool, we only slept here. Won’t be going back to this place. So many other beautiful resorts to choose from.
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Date of stay: March 2024Trip type: Travelled with family
Room Tip: Avoid if you are not into sales pitches.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Aurora V wrote a review 13 Mar
Raleigh, North Carolina3 contributions1 helpful vote
+1
The pictures you see on this site, Expedia and other booking engines are the back water side of this resort. What you don’t see is that this is right one the highway and so loud. Bring ear plugs. I didn’t feel safe- with doors unsecured at all hours and long dark passages. My key card had to be inserted to turn the lights on in my room but was around a corner so I had to have my phone light on to enter my room. Safety rating on this place is so minimal. Food is ok. Meh. Staff working the pools are great. Check in staff seem to be sympathetic to the fact that this is a subpar resort. When asked about upgrades, prices were ridiculous, yet rooms were empty. The most expensive room on your resort is an empty one.
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Date of stay: March 2024Trip type: Travelled solo
Room Tip: I just don’t even know what to say this was so disappointing. Keep trying for upgrades.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Gestor de Experiencia, Guest Services / Front Office at Krystal Grand Los Cabos
Responded 4 days ago
We sincerely appreciate you taking the time to share your feedback. We are truly sorry to hear that your experience didn't meet your expectations. Rest assured, we will take your comments seriously and look into addressing these issues promptly. Regards, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Not the right property for you?
There are more places to choose from in the San Jose del Cabo area.
PRICE RANGE
₹18,902 - ₹27,856 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
bel air collection resort & spa los cabos hotel san jose del cabo, bel air collection resort and spa los cabos, playa del sol los cabos
FORMERLY KNOWN AS
Bel Air Collection Resort & Spa Los Cabos
LOCATION
MexicoBaja CaliforniaBaja California SurLos CabosSan Jose del Cabo
NUMBER OF ROOMS
429
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
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KRYSTAL GRAND LOS CABOS, San Jose del Cabo (₹̶3̶2̶,̶9̶9̶6̶) ₹20,892 Reviews & Photos

Frequently Asked Questions about Krystal Grand Los Cabos
Which popular attractions are close to Krystal Grand Los Cabos?
Nearby attractions include Costa Azul (0.2 km) and Playa Acapulquito (1.1 km).
What are some of the property amenities at Krystal Grand Los Cabos?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
Which room amenities are available at Krystal Grand Los Cabos?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Krystal Grand Los Cabos?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Krystal Grand Los Cabos?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Krystal Grand Los Cabos?
Conveniently located restaurants include Fabric Sushi Bar, District Mx, and Sardina Cantina.
Are there opportunities to exercise at Krystal Grand Los Cabos?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Are any cleaning services offered at Krystal Grand Los Cabos?
Yes, dry cleaning and laundry service are offered to guests.
Does Krystal Grand Los Cabos have any great views?
Yes, guests often enjoy the ocean view available here.
Is Krystal Grand Los Cabos accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.