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Krystal Grand Los Cabos

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Carretera Transpeninsular Km. 29, San Jose del Cabo 23400 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
19 people are viewing this hotel
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (2539)
360
Panoramas (23)
Pool & Beach (437)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 19/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Krystal Grand Los Cabos
Updated 19/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#27 of 59 hotels in San Jose del Cabo
Location
Cleanliness
Service
Value
Krystal Grand Los Cabos All Inclusive, localizado frente al Mar de Cortés, en Los Cabos, te invita a disfrutar unas excelentes vacaciones rodeado de un exclusivo ambiente sofisticado y con una esmerada atención. Sus inigualables instalaciones comprenden cuatro piscinas, gimnasio, club para niños y otro para adolescentes, al igual que completos servicios de spa y una hermosa playa de arena dorada. Su plan Todo Incluido, ofrece una amplia gama de opciones de alimentos en sus diversos restaurantes, así como gran variedad de bebidas y cocteles disponibles en los bares. Además, para la diversión y entretenimiento de toda la familia, tiene un programa de actividades diarias, mientras que para el viajero de negocios, cuenta con facilidades para reuniones y eventos. Las habitaciones, decoradas con un bello estilo contemporáneo, están climatizadas y brindan servicios y amenidades únicos para disfrutar una estancia llena de comodidades, dentro de un ambiente sereno y sumamente acogedor. ¡Ven a disfrutar unas inolvidables vacaciones de playa en Los Cabos, hospedándote en Krystal Grand Los Cabos All Inclusive!
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Full view
Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Archery
Babysitting
Valet parking
Wifi
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Private pool
Fitness classes
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary welcome drink
Outdoor dining area
Snack bar
Swimup bar
Poolside bar
Aerobics
Billiards
Entertainment staff
Karaoke
Table tennis
Nightclub / DJ
Kids club
Car hire
Business Centre with Internet Access
Spa
Couples massage
Facial treatments
Full body massage
Head massage
Massage
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Non-smoking hotel
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Kitchenette
Refrigerator
Flatscreen TV
VIP room facilities
Iron
Wake-up service / alarm clock
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
See more room details
Good to know
HOTEL CLASS
HOTEL STYLE
Bay View
Green
Languages Spoken
Spanish

Location

Full view
48Car recommended
Grade: 48 out of 100
11Restaurantswithin 1 km
0Attractionswithin 1 km
Contact
Carretera Transpeninsular Km. 29, San Jose del Cabo 23400 Mexico
Name/address in local language
Getting there
Los Cabos Airport15 kmSee all flights
See all nearby hotels
2412Reviews569Q+A100Room tips
Traveller rating
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Popular mentions
Lico B wrote a review 10 Jun
2 contributions
Very unprofessional employees. Nothing is inclusive. You have to wait at least one hour for any of the 3 restaraunts. You are better off going somewhere else. The pool area is cheap looking. Beach access is off limits to swim in. Terrible setup. 06-10-2021
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Date of stay: June 2021Trip type: Travelled as a couple
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Martin R wrote a review 7 Jun
1 contribution
We came with a group of friends and all of our kids. The kids had an absolutely amazing time jumping from one pool to the next (a total of 3 pools they loved). The hotel is situated on a beautiful part of the beach where the surf break is easy to see- so the guys in the group could scope out the best time of the day to hit the water. The waves were amazing during our trip and it was incredible to be able to walk to the surf break while the rest of the family continued playing at the pool. Being able to have the freedom for each family to take nap breaks up at the room and then come back and join the group was priceless. The location and ease of flexibility of this hotel made it one of our favorite vacations we have taken together. We look forward to returning!!!
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Date of stay: May 2021
Value
Location
Service
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Response from Fernando Romero, Guest Services / Front Office at Krystal Grand Los Cabos
Responded 4 days ago
Dear Martin R. Thank you very much for leaving these wonderful comments on Tripadvisor, we are delighted that you enjoyed your stay at Krystal Grand Los Cabos. It is our most pleasure to learn that your and all your friends had a wonderful time and enjoy all our facilities as well as the beach area and that your kids enjoy at the ost our pools. Our best reward is to learn our guests create lifetime memories with us and in your case you are planning to return. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Fernando Romero Quality Manager
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Dee B wrote a review 6 Jun
1 contribution
Arnulfo, Eduardo Acosta, Hugo Villanueva These are the people that made my experience. Friendly and super serviceable Very accommodating . Great Hotel over all and super clean . The best trip I’ve had
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Date of stay: June 2021Trip type: Travelled as a couple
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Response from Fernando Romero, Atención al huésped/Recepción at Krystal Grand Los Cabos
Responded 5 days ago
Dear Dee B. Thank you very much for sharing this great review of your recent stay at Krystal Grand Los Cabos. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role in our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. Your comments have been shared with our team and especially with the ones you mentioned. Thank you once again for making us your choice hotel and for your constructive critics, we certainly look forward to serving you again and having the opportunity to exceed your expectations in a not too distant future. Fernando Romero Quality Manager
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Sue E wrote a review 4 Jun
Cincinnati, Ohio62 contributions24 helpful votes
Hotel was nice very up to date with Covid The workers really work their butt off because of being so short staff. Food is really good for being a all inclusive Drinks are hit or miss. Could be a 4/5 stars easy with more upgrades and staff. Only way to get a reservation at the Hibachi grill is to buy a $65 lobster or bottle of wine. Only a handful of spots open Just everything is worn but clean Better shampoo and body was would be a plus.
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Date of stay: June 2021Trip type: Travelled with friends
1 Helpful vote
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Response from Fernando Romero, Atención al huésped/Recepción at Krystal Grand Los Cabos
Responded 1 week ago
Dear Sue E. We are sincerely grateful for the time you spent sharing your comments on your recent stay in our hotel, your detailed review will certainly assist in order to keep on improving the quality of our services for our valued guests. I We appreciate your observations about some aspects that do not meet our standards, your comments allow us to keep improving for your comfort. Thank you again for your visit and constructive critics, our primary goal being to assure our guests feel comfortable and fully enjoy their visits, we are eager to regain your confidence during another occasion if you gave us that chance. Fernando Romero Quality Manager
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HeatherJ228 wrote a review 2 Jun
Sherwood, Arkansas51 contributions31 helpful votes
+1
We had an amazing family vacation at the Krystal Grand Reflect Los Cabos. As you walk through the lobby, the beautifully landscaped grounds unfold before you. Beyond that, the sea and sky join to provide a stunning backdrop for the sparkling infinite pool. Our primary mission on this trip was RELAXATION, but the entertainment staff provided many opportunities for fun activities. We found our room comfortable and clean, in fact the entire property adheres to very rigorous sanitation practices. We felt safe at all times. By far the best part of our stay was the exceptional customer service and hospitality we received. The bellmen, front desk staff, bartenders and waitstaff were all very friendly. In particular, at Ayami, Donald was an awesome hibachi chef and highly entertaining, and Orlando’s sushi artistry was second to none. Try the Orlando roll. You won’t be disappointed. Reservations are required for the teppanyaki meal but not for sushi. We also really enjoyed the huge Mexican buffet held in the courtyard one evening. So fun and delicious. We did not get the opportunity to dine at the Italian restaurant, so I have no review for it. The O buffet was adequate and we found the coffee shop a delightful little spot. Pool side snacks from Surfos were pretty tastey, also. Additionally, the management of the resort is always on hand to address guests’ concerns and visit with the guests. We had a slight glitch with our rooms, and Jose Saba addressed our concerns immediately and completely. He stayed in touch throughout our stay to make sure we had everything we needed and were satisfied with our visit. I honestly can’t say enough good things about Mr. Saba and all the staff. In conclusion, we really enjoyed our stay at the Krystal Grand and didn’t want to leave! We look forward to visiting again in the future.
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Date of stay: June 2021Trip type: Travelled with family
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Response from Fernando Romero, Atención al huésped/Recepción at Krystal Grand Los Cabos
Responded 1 week ago
Dear Heather, We would like to thank you for choosing our resort as your host on your recent gateway to our destination. It was a pleasure having you and we appreciate that you have taken the time to share your experience with other travelers on Tripadvisor. We are very overjoyed to read that you had enjoyed our delicious food as well as our excellent service and all our facilities. We appreciate your gracious comments about your experience and we feel very happy to read that you had a wonderful time thanks to our service. Also, we will share your comments with our staff, especially with the ones you mentioned, they will be happy to read that you had a wonderful time thanks to their service, Once again, we thank you for taking the time to share such a wonderful review of your experience with us and we look forward to having the pleasure of hosting you back soon. Fernando Romero Quality Manager
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PRICE RANGE
US$139 - US$253 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
bel air collection resort & spa los cabos hotel san jose del cabo, bel air collection resort and spa los cabos, playa del sol los cabos
FORMERLY KNOWN AS
Bel Air Collection Resort & Spa Los Cabos
LOCATION
MexicoBaja CaliforniaBaja California SurLos CabosSan Jose del Cabo
NUMBER OF ROOMS
429
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Frequently Asked Questions about Krystal Grand Los Cabos
Which popular attractions are close to Krystal Grand Los Cabos?
Nearby attractions include Playa Acapulquito (1.1 km).
What are some of the property amenities at Krystal Grand Los Cabos?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
Which room amenities are available at Krystal Grand Los Cabos?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Krystal Grand Los Cabos?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Krystal Grand Los Cabos?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Krystal Grand Los Cabos?
Conveniently located restaurants include Sardina Cantina, 7 Seas Seafood Grille, and La Salsa's Restaurant.
Are there opportunities to exercise at Krystal Grand Los Cabos?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Are any cleaning services offered at Krystal Grand Los Cabos?
Yes, dry cleaning and laundry service are offered to guests.
Does Krystal Grand Los Cabos have any great views?
Yes, guests often enjoy the ocean view available here.
Is Krystal Grand Los Cabos accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.