Carretera Transpeninsular Km 19.5, San Jose del Cabo 23400 Mexico
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$629
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What you can expect during your stay
- All linens sanitised in high-temperature wash
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitiser available to guests & staff
- Regularly sanitised high-traffic areas
- Staff required to regularly wash hands
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Updated 23/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Paradisus Los Cabos
Updated 23/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#12 of 60 hotels in San Jose del Cabo
Location
Cleanliness
Service
Value
Beachfront luxury resort located 15 miles from the airport over a unique swimmable beach. Seven restaurants offering world class à la carte cuisine including an international buffet restaurant for all day dining and 7 bars. Lush gardens, terraces and open areas for weddings and events A unique experience for every guest, from exclusivity for all. Enjoy life-enriching experiences by Paradisus with our professional and caring staff.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Diving
Indoor play area for children
Parking
Wifi
Pool / beach towels
Pool with view
Adult pool
Outdoor pool
Fitness / spa changing rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Swimup bar
Poolside bar
Aerobics
Entertainment staff
Evening entertainment
Table tennis
Nightclub / DJ
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Shuttle bus service
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Head massage
Massage
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Non-smoking hotel
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Butler service
Doorperson
24-hour front desk
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
VIP room facilities
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Bay View
Languages Spoken
Spanish
Location
Full view
37Car recommended
Grade: 37 out of 100
10Restaurantswithin 1 km
1Attractionwithin 1 km
Contact
Carretera Transpeninsular Km 19.5, San Jose del Cabo 23400 Mexico
Name/address in local language
Getting there
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+1
We stayed here 7/30/22-8/5/22 to celebrate our 10 year anniversary. We booked through Costco & had the most amazing experience from beginning to end! 5 star resort with impeccable service & environment. BEACH - 10/10, The location is amazing & the swimmable beach was our favorite amenity for sure. We loved the large daybed that were available beachfront supplied with umbrellas & the best service. We enjoyed drinks & meals throughout the day. The bathrooms off the beach were always so clean. The waters were a bit rough at times but our 10 & 7 year old were just fine & there is a lifeguard on duty just in case. We enjoyed sunrise every morning & the views were like a dream! FOOD & DRINK - 9/10 We ate at every restaurant & the ingredients were always so fresh & delicious! Our favorite for breakfast was Naos. We loved the buffet & the service was amazing. Marco was kind & efficient every morning! The food was great with a variety of options. Our favorite was lunch was Gabi. The wait for food was a bit long on certain days but the ceviche & shrimp tacos were delicious! We also enjoyed Gabi for dinner for 2 nights & the chicken was soooo yummy! Isaias was the best waiter we had throughout our stay- attentive, kind, funny & when fireworks went off he went table to table offering each family to take pictures. 5 star employee, Paradisus should be proud! Capella was our favorite for dinner. The food & ambiance was unmatched. The staff from the host to the waiters are amazing! I wish I got the name of the waiter who served us our last night on 8/4. He was sooo sweet & made our anniversary night unforgettable! The drinks throughout the resort were delicious! My husband loved the mango margaritas with Tajin & our daughters drank probably 100 mudslides as day lol! The bartenders are fast & super nice! We also LOVED the ice cream shop & the 24-hour coffee shop! It was delicious & something we enjoyed every single day, multiple times a day. The only thing that took 1 point off was the fact the wait time for food was a bit long BUT the food was always worth the wait, however, wait times varied but one of the nights we waited over an hour for our food at the Mexican restaurant. ROOM - 10/10 We stayed in the garden view with 2 queens. The rooms are super clean, beautifully decorated & fully equipped with a fridge of goodies that was replenished every single day. This was always our girls’ favorite part was going to the pool, returning to a clean room & all the fresh treats! Our view was still beautiful from our room, even if it was garden view. The coconut trees, balcony & the slight ocean view were our favorites. We also loved that we could view the fireworks from our room. There were 3 nights that had fireworks, I’m not sure what the occasion was, I heard someone mention it was due to weddings but we LOVED this. The housekeeping staff does an amazing job in cleaning & replenishing towels. We appreciated coming to our room super clean every single day! AMMENITIES, ENTERTAINMENT & ACTIVITIES - 10/10 The pool was the best. We loved the water volleyball, the size, the comfy beach chairs with umbrellas, the water aerobics & waterside bar. They also served tacos & other meals everyday around noon. We also loved the swings & hammocks that have a beautiful view of the pool & ocean. There was nightly entertainment, we loved the band on Thursday night (8/4) & the kids club was great. Our girls loved the bracelet making & playing Minecraft, they only went one day so we can’t provide much feedback. The beach volleyball was fun for us too! Overall, this resort was like a dream, the entire experience was amazing & a trip that we will cherish always! Don’t question if you should book here, do it! You won’t regret it!…
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
+1
Hotel's Favourite
Originally, I posted a negative review on day 4 of our 10 day stay, because of issues with reservations for dinner and the pool cabana. However, Lazalo, the Guest Services Manager, contacted us immediately, got the information and corrected it! It is now day 8 and we are having so much fun. The restaurants are good and offer a variety good for adults and kids. More importantly for parents, the bars and drinks are 👍💯 Alberto at Mole (Mexican restaurant), Luis at Capella (Italian), Amir & Alexis poolside service, Kenny at the swim up bar, and Alex, our concierge, are awesome. We recommend the grilled octopus, fish ceviche and tuna tostada at Gabi (restaurant at pool & pool service). The vampiro taco at Mole 😋 The kids have been eating the hot dogs and chicken the whole time and no complaints 🙏 Breakfast room service 👍👍 Ricardo & Jennifer, the photographers are so good and worth the 💵 We got gorgeous family photos. The nightly shows and daily kid's club activities were great for the kids. The Prehispanic show (pic included) is very cool. Overall, great vacation and all-inclusive resort experience.…
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Date of stay: May 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
Helpful
Response from Guest Service Center MHI, Otro at Paradisus Los Cabos
Responded 4 Jun 2021
Dear aschodow Thank you for sharing such positive comments about your hosting experience. We are also happy to have had the opportunity to serve you. We would like to take this moment to also thank you for highlighting the good work that our colleagues do every day at their work. We thank you for choosing us as your host hotel and we hope that you return with us soon to enjoy once again the great qualities and services that only Paradisus can offer. Feel free to contact us for any additional assistance on your next trip to the Mexican Pacific. Best regards Guest service center management
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+1
Fernando 911 & Omar were so attentive to us! Their service was beyond incredible! They made sure we had everything we needed to enjoy our stay! We had a swim up room facing the pool and Omar would run drinks over to us! The fabulous service and beautiful resort made this stay 5 stars! We will definitely be back!
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Date of stay: August 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
My husband and I greatly enjoyed our last minute getaway to Las Paradisas Los Cabo. The Reserve room was well worth the extra cost and the service was incredible. Two standouts were the bartender in the Reserve Lounge and Fernando (911) in the Palapa restaurant. We can’t wait to return soon! Gracias por todo!
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Guest Service Center Management, Owner at Paradisus Los Cabos
Responded yesterday
Dear ehrinm2022, Thank you so much for leaving this amazing review in regards to your recent stay with us in Paradisus Los Cabos. We appreciate the way you express yourself in regards to our service and We assure you that the staff you have mentioned in your review are the happiest in the world because they know they have made your stay memorable and that is what recognizes our brand and us. We want to see you soon and from there we can tell you we will be expecting with our arms wide open looking to assist you, to pamper you, and provide you our service to you and your family. Best regards, Guest service management
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+1
My daughter had her wedding at the Paradisus Los Cabos and it was a beautiful event and overall great experience! Beatriz, the wedding coordinator at the hotel, was helpful and wonderful to work with. My mom fell down the stairs, and she ended up in the Emergency Room in Los Cabos for 12 stitches. For such a horrible accident, the hotel doctor, security, and staff were wonderful and helped us navigate the entire experience. Iker, the concierge the next day, than assisted us with getting prescriptions filled. I would definitely recommend taking the elevator for a guest that is older. The Reserve lounge and Daniella in the Reserve concierge was amazing. The Reserve was a wonderful, worth the cost upgrade to our trip. The only complaint was the pool bar, they definitely needed more bartenders. With that said, we were in Cabo and even with the longer bar waits, it was still an amazing experience.…
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Date of stay: July 2022
Cleanliness
Service
Sleep Quality
Room Tip: Oceanview was beautiful, no complaints and an easy, great view.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Guest Service Center Management, Owner at Paradisus Los Cabos
Responded 3 days ago
Dear 963audraf, Thank you for so kindly description and for the comments about the experience that you and your family lived in this paradise. For us, to know that you enjoyed our facilities, service and unparalleled attention to the maximum is what encourages us to continue providing the authentic Mexican experience that you lived. We are very grateful for the congratulations you have mentioned for our team and for the fact of you have chosen us as your holiday destination, we hope to see you soon again and make your holidays happy once again!!! Best regards, Guest service center management
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Francisco is so awesome! Always know my drink every time I see him. He’s so nice! I am Going to miss seeing him everyday! I can’t wait to come here and see him again. He always puts a smile On our face
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Guest Service Center Management, Owner at Paradisus Los Cabos
Responded 3 days ago
Dear 883destinyr, Thank you so much for taking the time to express yourself in this review explaining your experience with us!! It's incredible to hear the great comments about our staff from the different departments and the incredible experience where it looks like you had a blast and not only the service, as well the facilities and atmosphere surprised you so much!!! Our team thanks you and invites you to visit us again so that you can live one more time the experiences that only Paradisus can offer. Best regards, Guest service center management
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We recently stayed at the Paradisus Los Cabos as part of Circle Club promotion stay. Our overall impression is as follows: 1) Hotel grounds and common areas are well maintained with the exception of the inner Courtyards that look like they need some updating. 2) Rooms – The rooms are very nice, clean and comfortable. There is not much of a contrast as the color scheme is mostly white with some touches of stone and light wood. It was generally very pleasing to the eye. 3) The Staff – This is where the hotel shines. The staff is very friendly and more than willing to make your stay comfortable. 4) The Restaurants – This is where the resort has a lot of room for improvement. The only two restaurants that served the best meals were the Japanese and La Palapa (for breakfast and lunch). The selections were very good and the taste, even better. Of the two, we preferred lunch at La Palapa. The service by Fernando was truly exceptional! He is personable and extremely professional. He makes you feel right at home, no matter how your day started! He provided great recommendations and was always very attentive. They are lucky to have him! As to the food, the lunch and breakfast chefs were absolutely excellent! We love the guacamole, the grilled fish of the day and the flank steak and shrimp empanadas! The desert was also the best in the entire resort. We really, really enjoyed the pineapple cake! On that note, many thanks to the staff and especially to Fernando! You made our stay that much more memorable.…
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Date of stay: July 2022
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Guest Service Center Management, Owner at Paradisus Los Cabos
Responded 4 days ago
Dear NicBellaLovesTravel, Thank you for share your comments. On behalf of all our team we want to thank you for choosing us as your host hotel and we hope soon you will give us the opportunity to be your host hotel again on your next visit to the Mexican pacific. We hope that this will be one of many occasions in which you choose Melia Hotels International because for us your satisfaction will always be our goal. Do not hesitate to return to us so that you can enjoy the great qualities and services that only Paradisus Los Cabos can offer. Kind regards Guest service center management
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I am not one who writes reviews good or bad because opinions and expectations vary. However I had to take the time on this one. We have been coming to Cabo for nearly 20 years and the Paradisus has been the most disappointing. We have stayed at many all inclusive resorts in Cabo…Secrets, The Hard Rock, Pueblo Bonito, Villa La Estancia, Le Blanc. All of these resorts were much better in many ways. We arrived at approx. 6:00 pm on Saturday. We booked through Costco and paid for an upgraded ‘Ocean Veiw room’. Our room was a view of the neighboring resort and dead palm trees (pictures attached). When I went back to the front desk and spoke to the manager Rodrigo I was told I had one of the nicest rooms. He was very unwilling to accommodate and seemed to care very little that we (we traveled with another couple who were equally unhappy.) were unhappy. Overall room was dated, TV didn’t work to order room service etc (said feature was removed by request of guest?) bathroom was small and dark. I did receive a call from Rodrigo on our second night about 15 minutes before our dinner reservation that we could be moved however we were rushing off to dinner and had already unpacked and settled in since we had already been told basically told we got what we paid for so we declined. Instead I asked him if he could get us dinner reservations at the Asian restaurant Tokimeku (it was our anniversary) and he said he’d try and let me know. Never heard from him. Dinner reservations were mandatory. When we checked in at 6pm we were told nothing was available except for the ‘Reserve’ restaurant. There were about 5 other tables in the entire restaurant. The food was mediocre at best. When we went to the lobby after dinner to complete dinner reservations for the rest of our stay (3 more nights) we were told basically all that was available was their Mexican and Italian restaurants at 9:00 pm or later. The Asian restaurant Tokimeku was booked our entire stay (Sat-Tues.) Never have I experienced an all inclusive resort where you were unable to eat at a restaurant! You are required to book the reservations through the concierge. When we said these times and options were not acceptable we were told “they would go walk to the restaurants and see what they could do for us and call us.) We were never called but we did check back with the concierge and were given an earlier reservation time but not without a battle! I certainly didn’t appreciate having to stress out and keep checking back to see if we could get a dinner reservation. They seem to prefer you order room service. We did order room service twice. We got our order one time the other time it never showed. I called and I was just simply told they didn’t have it with no offer to send a new order. I was called about 30 minutes later and offered room service but declined because we went to the Nespresso bar. WE checked back again on our third night for better reservations and were turned down. We ended up just showing up at the Asian restaurant at 6:00 and walked right in??!! The Gabi Beach nightclub/bar was closed the entire time. Ginger Bar is the only bar open at night for the entire resort. On one trip to the bar I could order a Kettle One and soda, the next trip to the bar I would get told Kettle isn’t on my plan, then another trip I would be told “Kettle One isn’t on your plan but I’m going to give it to you anyway. Frustrating. Pool service…one day we had Francisco and he was great. Next day Omar, not so much. And yes, we tip even though tips are “included” in the price we always tip well. The bar on the beach…Jose was great. We were never told at check-in or any other time what was or wasn’t on our plan? In fact we were told absolutely NOTHING about the resort at check in and basically just pointed in the direction of our room. The Nespresso coffee bar and the ice cream shop were probably the best part of the resort. The food is just a miss big time. HUGE DISAPPOINTMENT. I’m surprised Costco is even offering this hotel. I know the excuse for the service and food is going to be Covid and the disclaimer on the website that states some services will be unavailable etc but it would maybe be nice if you were aware of what services or bars were closed entirely and that reservations are going to be so unaccommodating. Seriously book elsewhere.…
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Date of stay: August 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Guest Service Center Management, Owner at Paradisus Los Cabos
Responded 3 days ago
Dear rachelgN5454IQ, Thank you for contacting us through your comments. We are sorry that this was your perspective of the services that our hotel offers. For us, the most important thing will always be to offer the best accommodation options for our guests. Please note that the location of the rooms is not a service that can be guaranteed, this request, as well as requests for the type of bed, are subject to availability upon arrival. Only room category is guaranteed. Even so, our team will always try to comply with the requests and requirements that all our guests make when booking with us, however the location or proximity of rooms is not guaranteed. This information can be found on our official website when making a reservation. We would like to tell you that restaurant reservations are only required for dinners. You can make these requests through different means. You can call the direct assistance line or through our official app. Please keep in mind that restaurant reservations are intended to control the number of people who access. This, among many other things, helps us to take care of the gastronomic experiences offered by our restaurants as well as helping us to provide a more personalized service. On the other hand your comments about our gastronomic offer really caught our attention, especially because through this same forum of we receive comments that appreciate and highlight these services. We would have loved that you to share these comments with us while you were still staying here. We can assure you that our kitchens and restaurants teams would have offered you options that that suit your needs, as we understand that receiving hundreds of people from all over the world daily implies making adjustments to our gastronomic offer. We bear in mind that the tastes and preferences of each person vary drastically. What may be overwhelming flavors for someone may not be enough for others. That is why our team will always have options for our guests. We are sorry that this has been your perspective of the services that our hotel offers. We can assure you that your comments will be share with everyone involved in order to provide an appropriate follow-up. Paradisus Los Cabos is always making improvement in order to offer the best accommodation experience for all our guests. We hope that in the future you will give us the opportunity to be your host hotel again so that you can enjoy these improvements and thus enjoy together with us the wonders that the Mexican Pacific has to offer. Best regards Guest service center management
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+1
I can honestly say that out of the numerous countries I’ve visited, this was hands-down my best lodging experience. The staff was extremely flexible with my situation: I had contracted COVID-19 a few days before my first reservation and had to move it to a later date. Not only were they able to move it with ease, but they were willing to provide a 10% discount. During my second attempt to make my trip, I noticed that I had lost my passport at the very last moment. Again, Paradisus was willing to be flexible and allow me an additional day to search for it before completely canceling that reservation. I finally made it to Cabo after booking the third time, and it 100% was worth all of the hassle. The Reserve side of the resort offers visitors their own concierge, and mine was extremely helpful + went above and beyond to make himself available for any questions I may have. Often times in hospitality, you come across employees that are nice because that’s what their job description calls for. However, I truly met some kind, caring, and warm employees that elevated the service. All-inclusive resorts also have a reputation for being great for alcohol, but OK at best for food. Here, the food was exquisite: I had every type of cuisine from American, to Asian, to Mediterranean. EVERYTHING was top tier. I was even able to enjoy a dinner at the Reserve restaurant while overlooking the beach and then walk down to an employee releasing turtles into the sea. I had such an amazing time here that I made a point to let the supervisor on staff know just how fantastic this resort was. It made me feel safe as a female solo traveler, and was nothing short of luxurious. I have already started planning my return, & will indeed be staying at Paradisus again.…
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Date of stay: July 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Guest Service Center Management, Owner at Paradisus Los Cabos
Responded 6 days ago
Dear 1Art93, Greetings from Paradisus Los Cabos! Thank you for taking the time to share your experience at our hotel. For us, is great to know that our team fulfilled your expectations. I can assure you that our first priority is our guests, as we have a strong commitment to the service and quality and comments like this make us feel that we are on the right way to reach our main goal, your satisfaction. Best regards, Guest service management
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The service from all the employees at the paradisus has been exceptional. Francisco at the reserve bar was very welcoming and charismatic. He made us any drink we asked for and made our time at the bar very fun.
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Guest Service Center Management, Owner at Paradisus Los Cabos
Responded 1 week ago
Dear saeedf264, Thank you very much for your kind words about your experience and for recognizing our staff, as they are valuable members of our team. We going to share your kind words with them and the rest of the team. We hope to have the honor to welcome you back soon, as our goal is to make every moment you have here at Paradisus Los Cabos, the most wonderful experience you expect and deserve. Best regards, Guest service center management
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PRICE RANGE
$539 - $720 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
melia cabo real all-inclusive beach & golf hotel cabo san lucas, melia cabo real all-inclusive beach and golf resort, melia cabo san lucas, cabo san lucas melia, melia cabo real beach resort
LOCATION
MexicoBaja CaliforniaBaja California SurLos CabosSan Jose del Cabo
NUMBER OF ROOMS
98
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Claim Your Listing Frequently Asked Questions about Paradisus Los Cabos
Which popular attractions are close to Paradisus Los Cabos?
Nearby attractions include Cuadra San Francisco (0.9 km).
What are some of the property amenities at Paradisus Los Cabos?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Paradisus Los Cabos?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Paradisus Los Cabos?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
What are some restaurants close to Paradisus Los Cabos?
Conveniently located restaurants include Vela, Talavera, and Sotol Agave Bar.
Are there opportunities to exercise at Paradisus Los Cabos?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Paradisus Los Cabos have an airport shuttle?
Yes, Paradisus Los Cabos offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Paradisus Los Cabos have airport transportation?
Yes, Paradisus Los Cabos offers airport transportation for guests. We recommend calling ahead to confirm details.
Does Paradisus Los Cabos offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Does Paradisus Los Cabos have any great views?
Yes, guests often enjoy the ocean view available here.