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Zadun, A Ritz-Carlton Reserve

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Boulevard Mar de Cortez, San Jose del Cabo 23403 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
US$ 1,156
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Free cancellation until 24/11/21
Reserve now, pay at stay
Hotels.com
Priceline
RitzCarlton.comUS$ 1,156
Booking.comUS$ 1,151
Expedia.comUS$ 1,156
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (334)
Room & Suite (92)
Pool & Beach (62)
What is Travellers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travellers and are ranked in the top 1% of properties worldwide.
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Regularly sanitised high-traffic areas
Updated 04/02/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 04/02/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#5 of 59 hotels in San Jose del Cabo
Location
Cleanliness
Service
Value
2021 Travellers' Choice Best of the Best
Zadun, a Ritz-Carlton Reserve is an oceanfront resort in San Jose del Cabo, Mexico offering a unique setting that melds heritage with luxury amenities. The natural beauty of our Los Cabos resort astounds and the local culture that surrounds our hotel is a joy to discover.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Aerobics
Babysitting
Valet parking
Wifi
Hot bath
Pool / beach towels
Infinity pool
Pool with view
Adult pool
Outdoor pool
Private pool
Plunge pool
Fitness classes
Personal trainer
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Kid-friendly buffet
Kids' meals
Snack bar
Special diet menus
Wine / champagne
Poolside bar
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Couples massage
Facial treatments
Head massage
Massage
24-hour security
Concierge
Convenience store
Executive lounge access
Newspaper
Non-smoking hotel
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Umbrella
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Soundproof rooms
Bathrobes
Air conditioning
Additional bathroom
Coffee / tea maker
Cable / satellite TV
Extra long beds
Bath / shower
Desk
Dining area
Housekeeping
Private balcony
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Microwave
Minibar
Sofa bed
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English, Spanish
147Reviews18Q+A27Room tips
Traveller rating
  • 131
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  • 8
  • 3
  • 1
Time of year
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Popular mentions
Marta S wrote a review Yesterday
1 contribution
We recently stayed at Zadun with my husband, kids and parents in a connected family room. Our stay was wonderful. The rooms are stunning, the property is incredible and the attention to detail makes this hotel stand out. We debated staying at other hotels in the area but in the end, were so happy with our choice, given the quiet of the surrounding area, the huge rooms and personal outdoor spaces, the private beach and the fact that it never felt crowded even on busy weekends. The food at every restaurant (including in-room dining) was excellent. Service was perfect and staff were extremely accommodating. Some people have commented on the lack of privacy from the room’s outdoor spaces. We were in the back row, with amazing views and two outdoor spaces which felt very private. It was a pleasure to stay here and we will be back.
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Date of stay: June 2021
Value
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bobold wrote a review 8 Jun
95 contributions114 helpful votes
We stayed here in May 2021 and while it was nice it was lacking in the service department. We wanted to LOVE this place and come home to tell our friends to check it out, but Im not sure we would go back in all honesty. The way the hotel is architected, you can see into every single hotel room patio. We choose a ground floor ocean view with plunge pool. We looked around the entire property and as you walk by rooms you can literally see what people are doing in their little outside area. No privacy. Aside from this issue we just didn't feel the service with that of a luxury property and felt with better training there could be improvement. The spa is lovely. We seemed to be the only ones there which would have been relaxing though the workers followed us around everywhere (even when we were using the pool). Im crossing my fingers in a few years this property will be on track.
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Date of stay: May 2021
1 Helpful vote
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Lesley wrote a review 6 Jun
Greenville, South Carolina43 contributions22 helpful votes
We just arrived home from a week at Zadun and it was pure heaven! We were supposed to travel on to another luxury property in Cabo after 4 days but we canceled those plans so we could remain at Zadun longer-something we have never done before! The team here is truly phenomenal-a huge thank you to our Tosoani, Eduardo, who was absolutely amazing, as well as Miguel. The pool and beach team are also exceptional-a special thank you to Ignacio, Tony, Alex, Amyris, Jair and everyone else who made our days relaxing at the pool so special. The restaurant options on property are all wonderful, we never had a meal that was not outstanding, and the spacious rooms (which are all suites) with their outdoor space is hard to top. We cannot wait to return to this very special place!
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Date of stay: June 2021
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SJCSharon wrote a review 6 Jun
Park City, Utah16 contributions20 helpful votes
In May of 2021, we scheduled a much-overdue vacation to the recently-built Zadun resort. Zadun was simply one of the most well designed, immaculate, and beautiful properties we’ve ever stayed at (and we’ve stayed at a LOT of high end, beautiful properties). Upon our arrival, we were greeted by our “Tosani” (butler) - Miguel. Miguel is absolutely the nicest and most hard-working guy on Planet Earth! During our stay, he helped us arrange for all of our Reservations, including Dining, Golf, and even our required COVID test (necessary for travel, 72 hours prior to departure). Through our entire stay, he was there for us for whatever we needed. We have had Butlers in France, the UK, Greece, etc., and all of them could learn a lot from Miguel and his exceptional attention to detail and forever sunny attitude. There are simply not enough great things I can say about this Resort. It’s not just the exceptional care that is taken to the property, but it is truly the people who have obviously been handpicked to provide top-notch care and service for the guests. We literally didn’t meet a single person who wasn’t exceptional. Every single employee we met, in every capacity, truly seemed to love their job and care very much about our experience. The rooms are SPECTACULAR. Literally every details has been thought of. We cannot wait for our next visit to Zadun!
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Date of stay: May 2021
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Ellen Dolson Howse wrote a review 6 Jun
Kingwood, Texas331 contributions164 helpful votes
I am an elderly woman and made the mistake of walking from my nearby home to Barrios for lunch with my family on a very hot day. It was too much for me. By the time we arrived at the hotel I felt faint and not well. Ignacio accessed my situation and offered me water and even provided my husband with a paper mask because his had flown off in the breeze by the sea. Then he called us a shuttle to take us up to a higher level where the restaurant was. Thank you for being so professional Also Ritz thank you for making it a policy to give people who look tired or dehydrated to give them water....I saw the same at the front reception because I waited there while my husband went to retrieve our car.
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Date of stay: June 2021
Service
Room Tip: view of the sea
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Response from Zadún Reserve, General Manager at Zadun, A Ritz-Carlton Reserve
Responded 2 days ago
Dear Ellen Dolson Howse, Thank you very much for taking your time to write an excellent review of your stay at Zadún, a Ritz-Carlton Reserve. We are thrilled to know that you and your husband had a wonderful experience with us. We are also very happy and proud to read about your kind words regarding the service provided by our Ladies and Gentlemen, especially from Ignacio, he is absolutely a gem and I am sure he will be moved by your kind words and appreciation for this genuine gesture he had with you. Your Zadún family will be more than happy to welcome you back for another dreamy vacation in the not-so-distant future. Kind regards, Sandra Estornell General Manager Zadún, a Ritz-Carlton Reserve
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PRICE RANGE
US$642 - US$1,448 (Based on Average Rates for a Standard Room)
LOCATION
MexicoBaja CaliforniaBaja California SurLos CabosSan Jose del Cabo
NUMBER OF ROOMS
115
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Frequently Asked Questions about Zadun, A Ritz-Carlton Reserve
Which popular attractions are close to Zadun, A Ritz-Carlton Reserve?
Nearby attractions include Jonathan Sanchez Jewelry (4.9 km), Ivan Guaderrama Art Gallery (5.1 km), and Frank Arnold Gallery (5.0 km).
What are some of the property amenities at Zadun, A Ritz-Carlton Reserve?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Zadun, A Ritz-Carlton Reserve?
Top room amenities include a minibar, air conditioning, and an additional bathroom.
What food & drink options are available at Zadun, A Ritz-Carlton Reserve?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Zadun, A Ritz-Carlton Reserve?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Zadun, A Ritz-Carlton Reserve?
Conveniently located restaurants include Cafe Des Artistes Los Cabos, Latino 8, and Choriarte.
Are there opportunities to exercise at Zadun, A Ritz-Carlton Reserve?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Zadun, A Ritz-Carlton Reserve have an airport shuttle?
Yes, Zadun, A Ritz-Carlton Reserve offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Zadun, A Ritz-Carlton Reserve?
Yes, dry cleaning and laundry service are offered to guests.
Does Zadun, A Ritz-Carlton Reserve offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Zadun, A Ritz-Carlton Reserve?
The staff speaks multiple languages, including English and Spanish.