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Boulevard Mar de Cortez, San Jose del Cabo 23403 Mexico
9 people are viewing this hotel
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Travelocity
$1,633
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (500)
Room & Suite (106)
Dining (80)
What is Travellers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travellers and are ranked in the top 1% of properties worldwide.
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
  • Individually wrapped toiletries
Updated 11/07/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 11/07/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#4 of 60 hotels in San Jose del Cabo
Location
Cleanliness
Service
Value
2022 Travellers' Choice Best of the Best
Zadun, a Ritz-Carlton Reserve is an oceanfront resort in San Jose del Cabo, Mexico offering a unique setting that melds heritage with luxury amenities. The natural beauty of our Los Cabos resort astounds and the local culture that surrounds our hotel is a joy to discover. Each of our 115 rooms, suites, and villas blur the lines between outdoors and in, featuring views of the sea and furnished with art, textiles, and finishes crafted by Mexican artisans.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Golf course
Babysitting
Valet parking
Wifi
Hot bath
Pool / beach towels
Infinity pool
Pool with view
Adult pool
Outdoor pool
Private pool
Plunge pool
Shallow end in pool
Fitness classes
Personal trainer
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Poolside bar
Aerobics
Patio
Children Activities (Kid / Family Friendly)
Kids club
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Pedicure
Salon
24-hour security
Concierge
Convenience store
Executive lounge access
Gift shop
Newspaper
Non-smoking hotel
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Butler service
Umbrella
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Soundproof rooms
Bathrobes
Air conditioning
Additional bathroom
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Desk
Dining area
Housekeeping
Private balcony
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Minibar
Flatscreen TV
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Charming
Languages Spoken
English, Spanish
Hotel links
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241Reviews24Q+A59Room tips
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Most Recent
therwehe wrote a review 12 Aug
Irvine, California38 contributions41 helpful votes
We go to Cabo a lot and have been to Montage, Waldorf Pedregal and The Cape. Zadun is the worst experience we have every had at a hotel anywhere. They bait and switch and care about one thing, getting your money. We booked a rate that should have received 20% off food and drink and their welcome letter to us confirmed that. So we decided to have all our meals at the resort instead of going into town. At check they said the discount would be applied. It never was and I spent the last month emailing back and forth with Astrid, who said I’d receive the refund within 15 days. Ok, great. Two weeks came and went and I contacted her again. She said the manager declined to give the refund. We will eat the $500, but we will let everyone we know to steer clear of this bait and switch machine. Go to Montage instead.
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Date of stay: July 2022Trip type: Travelled as a couple
Room Tip: Avoid at all costs
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Justin A wrote a review 3 Aug
Saint Louis, Missouri3 contributions5 helpful votes
Zadun, A Ritz-Carlton Reserve, is simply amazing. We stayed for three nights and wish we could have stayed for months. We felt truly welcomed from the moment we arrived at this beautiful resort. I was very impressed that so many employees recognized my status level within the Marriott Bonvoy program and thanked me for my loyalty. We stayed in a suite with our own private pool that was simply impeccable. From our bed, we could hear the waves crashing against the sand. We dined at three of the restaurants and loved every meal. The Tosoani experience (your own personal DreamKeeper) is second to none. Rodrigo was our daytime Tosoani and he greatly exceeded our expectations. My wife and I had a text thread with him where we were able to ask for help with dinner reservations, massage appointments, tee times, coffee in the morning, etc... I've stayed at resorts before where my wife and I had our own personal Butler but this experience was different. I will definitely be requesting Rodrigo when we return to Zadun in the future. It was truly a magical experience in Cabo!
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Date of stay: July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Cristina B wrote a review 2 Aug
1 contribution
+1
Phenomenal! We were blown away immediately by the level of service and sense of personalization as the GM and personal butler team greeted us…until we got to our room. They acknowledged we were there for relaxation and to recharge but our suite was next to a construction zone. We couldn’t handle the noise disturbance (out of their control) and after raising this with the staff they immediately found a solution- an upgrade on the East side of the resort. The Cortez Suite was unbelievable and quickly elevated our comfort level and confidence in the service of this fine establishment. This was a fantastic romantic trip for my husband and I (delayed birthdays and anniversary celebrations) and we found the serenity from our hectic lives. We ventured off the resort one of our 4 nights but otherwise we stayed- and why would we want to leave: comfortable pillow top beds and lounge chairs, multiple pool options including our own plunge pool on the patio, beautiful grounds, mini croquet set on the lawn and billiard table, sandy beach to stroll on, great cuisine and ambiance such as the taqueria and mariachi band (very talented), wonderfully curated boutique, lap pool and daily classes for exercise, and all the attention from the staff that we needed. Edgar & Mara were wonderful tosoani (we asked for playing cards and they purchased off the resort for us). Javier and Antonio at the pool and beach area delivered great service. Thank you Zadún for a vacation of a lifetime!
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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penny wrote a review 2 Aug
Atlanta, Georgia1 contribution
+1
I have traveled all over the world and this was by far the best hotel/resort stay ever. The customer experience was extraordinary and exceeded every expectation I could have ever imagined. The facilities were amazing, food was incredible and the kindness shown by the staff - was awesome. They made us feel like we were the only customers present. Attention to every detail was astonishing!
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Date of stay: July 2022Trip type: Travelled with family
Room Tip: We want to go back tomorrow! Trip and experience of a lifetime.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Haley T wrote a review 2 Aug
2 contributions
+1
This place is gorgeous and the rooms and amenities are amazing. The staff is great and it is some of the best customer service I have ever experienced. The restaurants offered a great selection of food to choose from and I looked forward to breakfast everyday. It is a very relaxing place and we will definitely be back!
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Robinpetitleoni wrote a review Jul 2022
Miami, Florida3 contributions
From the minute you drive into this stunning property and are graciously welcomed by your tosoanis (personal concierge), you feel like you've stepped into a sacred sanctuary surrounded by the most beautiful landscape, architecture and ocean view. We were given the most beautiful villa suite with a private plunge pool and amazing view of the ocean. Our personal concierge Michelle and Carlos were always available to answer any questions we had and make sure we were happy. and well taken care of. We loved the food at each restaurant, especially dinner at Humo where everything is cooked on the grill and the view is magnificent! We spent most of our 5 day vacation at the hotel because it was so hard to leave Zadun's gorgeous environment along with feeling rested, relaxed and rejuvinated. We can't wait to come back to our home away from home!
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Date of stay: July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Travelafficianado1 wrote a review Jul 2022
New York City, New York9 contributions14 helpful votes
Our experience at Zadun was top notch. The property is designed in a way that makes it feel very private, in fact, very few rooms share a wall so you barely hear anyone else. With your very own plunge pool, and the ability to sit on your own deck and have in-room dining, you don't really have to see any other guests throughout your stay if you want it that way! The biggest highlight was our Toasani (butler), Juan, who was literally one text away for absolutely everything. Our child lost some of his Lego during our stay and Juan stopped on his way to the hotel one morning to buy him a new set, and had the chef make him a Lego set out of amazing Mexican chocolate! Any and all of our issues or questions were dealt with immediately and professionally. We met with Edgar the GM, and Daniel, head of guest relations, and both were incredibly hospitable and focused on finding solutions for any issue (e.g., when we needed more shade at the pool on a blistering hot day, a solution was found!). We also had our 4 month old baby with us and the hotel was able to provide a bottle sterilizer, car seat for transit to and from the airport and other specifics we requested during our stay. In all of our travels at some of the world's best hotels, this level of service was the best we've ever experienced! There are 3 restaurants on the property so you never have to leave and the food was excellent at all of them. We also loved the in-room dining menu which had plenty of delicious options for dining at our plunge pool and watching the sun set or rise. The beach is walkable but not swimmable. This didn't bother us as the pool area was perfect. There is an adult pool as well, along with a lap pool in the gym area for avid swimmers. We loved our stay so much that we decided to change a booking at another place later this year to return to Zadun instead! Can't wait to be back!
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Date of stay: July 2022
Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Ernest H wrote a review Jul 2022
Dallas, Texas12 contributions6 helpful votes
Wife and I recently stayed 3 nights at Zadun and everything about the property exceeded our expectations. Our room was large and well appointed and had a perfect view of the ocean. The service throughout the property is exceptional and better than other high-end properties we've stayed at in Cabo. We also very much enjoyed the restaurants and somewhat secluded nature of the resort. Our butlers, Juan and Josue, made the vacation extra special by anticipating our every need and answering each request we had with eagerness and courtesy. We will definitely go back.
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Date of stay: July 2022
Cleanliness
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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SteveH wrote a review Jul 2022
Pasco, Washington2 contributions
We stayed at the property for eleven days. Vacation shall be remembered as one of the best vacations. Every day we enjoyed the hospitality of the properties through different activities. The staff was amazing, especially mention of the hospitality of Jose the chef at El Barrio, who gave me personal service every day and enjoyed his meals for my special needs. A great stay to remember
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Date of stay: January 2022
Value
Service
Room Tip: Chose a private villa and enjoy a height of hospitality as a matter of remembrance for alife...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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NikkiK wrote a review Jul 2022
Fort Lauderdale, Florida65 contributions33 helpful votes
+1
Everything and everyone at this property are amazing and go above and beyond! The property itself is amazing . We had a private plunge pool with a beautiful view. Butlers assigned to you who make any plan or reservations you want and pick up's in a golf cart everywhere you go . Even the guests at this resort were so awesome! I highly recommend the Escalade airport transfer,so worth it !!! Spa is Gorgeous! I must give a few shout out's 🤩 Emily went above and beyond from speaking with her in the phone before we arrived when she personally greeted us and had everything prepared like we discussed and was there waiting with our car when we left !!!! She is truly an asset to this property!! Mayra at the pool could not do enough to make sure every day was special, including cleaning my sunglasses when I was in the pool !!!!! Tony never let my Prosecco class get empty and made sure it was ice cold . Last but not least Frederick, He kept us happy and laughing every single day !!! His jokes, his singing...we loved when he was our driver.
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Date of stay: August 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$1,293 - $2,143 (Based on Average Rates for a Standard Room)
LOCATION
MexicoBaja CaliforniaBaja California SurLos CabosSan Jose del Cabo
NUMBER OF ROOMS
115
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Frequently Asked Questions about Zadun, A Ritz-Carlton Reserve
Which popular attractions are close to Zadun, A Ritz-Carlton Reserve?
Nearby attractions include Jonathan Sanchez Jewelry (4.9 km), Ivan Guaderrama Art Gallery (5.1 km), and Flora Farms (3.2 km).
What are some of the property amenities at Zadun, A Ritz-Carlton Reserve?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Zadun, A Ritz-Carlton Reserve?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Zadun, A Ritz-Carlton Reserve?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Zadun, A Ritz-Carlton Reserve?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Zadun, A Ritz-Carlton Reserve?
Conveniently located restaurants include Cafe Des Artistes Los Cabos, Spicy tuna, and Lolita Cafe.
Are there opportunities to exercise at Zadun, A Ritz-Carlton Reserve?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Zadun, A Ritz-Carlton Reserve have airport transportation?
Yes, Zadun, A Ritz-Carlton Reserve offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Zadun, A Ritz-Carlton Reserve?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Zadun, A Ritz-Carlton Reserve?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Zadun, A Ritz-Carlton Reserve offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.