We have stayed at most of the “luxury” hotels in Cabo such as Four Seasons Costa Palmas, Las Ventanas and Esperanza. But Grand Velas is just on another level especially with the food it’s absurdly good it’s the best food we have ever had at a resort before. The service is wonderful it’s the best in Cabo and we don’t think it’s close and it’s a all inclusive resort so that’s saying something! You can really tell how much everyone loves their job here. Everyone is always smiling and happy here! The property itself is beautiful and easy to get around, every corner of the resort is post card worthy. We dinned at every restaurant and they are all unique and delicious. We also went to all of the bars which were also beautiful and exquisite.This resort is honestly a top of the line luxury hotel that is all inclusive. But at the same time it’s not like any other all inclusive resort it is truly a one of a kind.…
We want to thank you and all of your staff for extending so much hospitality and kindness to us. The Grand Velas Resort was amazing! We want to note their sister property, Mar del Cabo as well! It is a beautiful place and the staff there was so helpful. Grand Velas offers so many amenities! The spa was one of the best we have ever been to. We had a relaxing poolside neck and foot massage too! All of the restaurants were delicious and service was top notch. We especially enjoyed the Velas 10 steak house and the Freida Mexican, the churros were my favorite! We want to applaud your gracious staff and their professionalism. As a whole, everyone we encountered was kind, friendly and eager to help. Specifically, we want to reference Gabby (Gabriella), our personal concierge. She was delightful and in her capable hands, everything about our stay flowed seamlessly! Saul and Paul were our porters upon arrival and were so cheerful. Israel was attentive poolside the first day and Rueben was capable and hard working poolside the other days. Both were very cheerful. Each morning my husband went to the Lobby Coffee Bar. Alexia waited on him and from day 2 on she remembered our specific coffee order and his name. We heard the words "it's My Pleasure" over and over. The Grand Velas Resort is a first class vacation destination. The property abounds with natural beauty, spacious well appointed suites, lush landscaped grounds with attention to every detail. It really is a gem! We will definitely recommend The Grand Velas resort as well as Mar del Cabo Boutique Hotel to anyone we know that is headed to Los Cabos. We are already planning a return trip for our 40th wedding anniversary in two years, Wish we could go every year!…
We just got back from our third trip to The Grand Velas Cabo and like a fine wine it only gets better! This place is hard to beat. Once again the food there was expectational. You would not expect this type of quality from an all inclusive resort but believe me... the food at Grand Velas rivals any high end restaurant. Most of the times it beats them. We actually tried going out to eat in downtown Cabo at a highly recommended restaurant. It was a mistake LOL. The food was mediocre at best and crazy priced. We would have been better off staying and eating at any of the restaurants Grand Velas. A huge credit goes out to Emanuel the food manager and everyone else that works with him. They have a top notch team that made some of the best meals my family has enjoyed. As I mentioned the last time I visited the true magic at the Grand Velas is the PEOPLE. They treat you like family and make you feel at home. I honestly can't tell you what I love more about the Grand Velas. The food or the staff! Our concierge was Michelle again. She's amazing!!! Always greeted us with a smile and no request was too small. She's truly one of their shining stars. High recommend you request her. Also Karen is an expectational concierge as well. She was working with Michelle the last time we visited but she has been promoted to be on her own. However she still checked in on us and even though she was not working with us directly she still helped out! Both Michelle and Karen are the best of the best! Silvana Leon in activities is a ray of sunshine and energy LOL! She's amazing and makes everyone feel welcome. Our kids absolutely love her. She has a gift of finding ways to keep our kids happy all day long. Thanks to her my wife and I got some much needed alone time. Let's be honest... that's priceless! Miguel, Leonel, and Gonzalo were our amazing pool servers. They never missed a beat and not once did I find myself looking for them when I needed something. David and Jesus were the master bartenders at the pool bar. Even though I could see their orders piling up they still managed to look my way and fit us in while simultaneously making everyone else's drinks. If only I could multi task as well as them! One of our favorite things to do is get up and run down to the breakfast buffet. Genaro is the chef behind the omelet bar. Always greeted us with a smile even when he had a huge line. I had the opportunity to have his French Toast again. (not going to lie... I had it every morning.. vacation!) I still think it's the best French Toast I've ever had! Lizbeth Bruno worked the Tortilla section. She was soo sweet and accommodating to my daughter. My daughter has a gluten allergy and once she learned that the second she saw us walk in she'd immediately cleaned everything and made my daughter her gluten free chicken and queso corn tortilla before we even walked up. Anton and Luis at the spa helped me last time I was there. They did not disappoint per usual. Last but not least Laura in member services always made us feel special and at home. The only gripe I had during my entire stay there was that I had to leave. Grand Velas truly is a special place. We already started planning our next trip back! If you are reading this just stop looking else where I come here. You'll thank me later. P.S. I know this might not be popular to say but I wanted to voice my concern for the staff. Especially for those that work outside in the hot sun all day. I've been told that the staff get tested frequently for covid but considering the hot temperatures in Cabo I personally feel 100% safe if the staff that worked outside had the option to not wear them. I just feel bad to see them struggling in the heat. There was many times I saw them having to change into new masks because the ones they had on where completely drenched in sweat. I say this because I love the people that work there. Just my humble opinion.…
We stayed at the Marquis for two nights before our two nights at Grand Velas. Once I arrived at the Grand Velas I regretted wasting my time at Marquis. Michelle Estrada was our personal concierge and she was amazing! She went above and beyond to make sure we had everything we needed and more. All of the staff at Grand Velas are so friendly, they make you feel very welcomed. Everything we had to eat and drink was good. We ate at Cocina de Autor, Azul, and Velas 10. Every restaurant we ate at had an incredible view of the ocean and service was impeccable. Our water glasses were never empty. None of the cocktails were watered down and they were all delicious! From the mimosas to the mezcal margaritas. Every time we came back to the room it was cleaned and organized for us (like 3+ times a day). The cooking class and mixology classes were great. The mixology course was my favorite, we made a cinnamon lemon drop and an apperal spritz. It was so much fun and so nice meeting the others in the class. Even the gym was incredible. You have a great view when you’re on the treadmill or bike. And there’s plenty of machines and free weights for strength training. We also had a minor emergency and had to see the on-site doctor around 9pm one night. Even that experience went well. The doctor came to our suite within 10 minutes. Great customer service and the concierge ordered medicine from a local pharmacy to be delivered an hour later. EVERYTHING was beyond expectations. I will be coming back over and over again. I will never book at any other resort when staying in Cabo.…
If I could give them 6 stars I would. The food is NOT what you would expect from an all inclusive resort from room service for breakfast until the dinners at night never had anything that wasn't great. 5 different restaurants for dinners and buffet for breakfast/lunch/early dinner plus pool service. Hands down my favorite meal was the fillet from the french restaurant easily in my top 3 ever. You can tell they take pride in selecting and training their staff. Pools are amazing and the spa is a must. Looks like almost every room you'll see a great sunrise. Our room the pretty much spotless and honestly never seen anywhere on the property that wasn't.
We came for my father in laws 80th birthday and everything was perfect. Anna Aranda our concierge was amazing like brilliant and every detail and need was considered and thoughtful! All the staff and waiters were amazing but Cesar at the kids pool was beyond amazing! Thanks you all so much ❤️
The Grand Velas Resort was fantastic. Beautiful property, large rooms, and excellent service. The restaurants were a pleasant surprise. The food and themes gave us great variety and atmosphere. Velas 10, Lucca, Frida, and Autor are something you have to experience! I highly recommend this as your destination in Cabo!
I normally don't write reviews but I just felt inclined to from a recent stay we had in July. We generally avoid all-inclusives but this one has changed my mind! The food & restaurants were incredible, service was friendly and lovely, drinks were flowing and the spa was gorgeous & relaxing. But above all of that, our 5-year-old daughter had THE BEST vacation of all - their Kid's Club is amazing! We had to beg her to come back with us every day because every hour of every day they had fun, creative, engaging activity for the kids. Their staff was so warm and nurturing and I could tell they really cared about our daughter and she loved them too. They were all awesome (big thank you to Veronica Velasquez!) I missed our girl while she was there but was happy she was living her best life. Ha! Gave my husband and I some much-needed connection & relaxation time as well. Highly recommend this resort - especially if you have kids and want them to have fun but also still like the finer things and don't want to feel like you're at Disneyland. We can't wait to go back - planning our next trip as we speak!…
Just returned from this Cabo paradise with memories that I’ll treasure always. From the minute you arrive, you’ll be treated like royalty. Each balcony is dripping with flowers and the grounds are filled with beautiful landscaping. We traveled with kids. The little ones loved the pool and kids club, and our tweens had their own teen club. The food was excellent and everyone on staff was truly wonderful. Shout out to Ana Aranda, our concierge, for arranging our outings to the dolphin experience and the sunset yacht cruise to the arch. We came to celebrate a milestone birthday, and Ana and staff went above and beyond to make our stay a wonderful experience we’ll never forget. I’d highly recommend and hope to return again.
We brought 8 people age 17-75 for a family reunion. This resort provided a beautiful setting, phenomenal food, and top notch service in an all-inclusive package. Our personal concierge kept us posted on daily activities/reservations via text communications and met with us daily to check that our expectations were met. Rooms were spacious and clean, with spectacular views. The food was fantastic. I highly recommend this resort.
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