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This was our third trip to Cabo an first time we have stayed at Hacienda Encantada. This is by far the best place to stay in Cabo San Lucas. Everyone is friendly, helpful and made our vacation a fantastic experience. Dennis "the menace" as he...More
1 Thank Eddi511
Response from Gabriel I, Director de Relaciones Públicas at Hacienda Encantada Resort & ResidencesResponded 26 September 2017
So happy to hear you had a pleasant stay! We're really proud of our team as they always go above and beyond to make you feel welcome. Thank you for the trust and the kind words. Can't wait to welcome you again!!
It was our first visit to Cabo and this resort in particular. We were a little hesitant at first since we heard all the talk about the supposedly pushy timeshare pitch. this was not an issue! When we arrived to the grounds we were politely...More
6 Thank Koby O
Response from Gabriel I, Director de Relaciones con Clientes at Hacienda Encantada Resort & ResidencesResponded 26 September 2017
Wow, what a review! We really appreciate that you take the time to write this lovely words, thank you so much for sharing your experience with other travelers. Be sure we always take your recommendations to become a better home for you. Looking...More
We bought a Groupon for this resort because we go to Cabo often (4-5 times a year) and had heard good things about the property from others who have stayed here. We checked in during a very slow time. We requested Phase 1 to be...More
2 Thank Alistew1475
Response from Gabriel I, Director de Relaciones Públicas at Hacienda Encantada Resort & ResidencesResponded 23 September 2017
Hope you enjoyed your first time at Hacienda Encantada. We will send your greetings to Christian and Luis for sure! We offer you an apology for the issues it may have appeared during your stay due to the storm, please feel free to...More
We've been to Haccienda Encantada several times. Great customer service. The rooms are well cared for and very clean. The food on property has improved from the prior year and was very good at all of the restaurants. Loved the addition of Barolo restaurant. We...More
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1 Thank John R
Response from Gabriel I, Director de Relaciones con Clientes at Hacienda Encantada Resort & ResidencesResponded 23 September 2017
Glad to hear you're already part of this enchanting family!! Thank you for making the time to post your experience. We're so happy that you noticed the improves we've made, maybe next time you visit us you can stay on the new section...More
We arrived at the resort and was met with welcome drinks. Our personal Butler checked us in and escorted us to our Villa. He was always available for us at a moments call. The villa was very spacious and I loved the comfort of the...More
Thank George T
Response from Gabriel I, Director de Relaciones con Clientes at Hacienda Encantada Resort & ResidencesResponded 21 September 2017
One of our goals is to make you feel like home, hope we achieved it! Thank you for the kind words and the lovely review. Please feel welcome anytime here at your Home Sweet Hacienda, can't wait to see you again.