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Sheraton Grand Los Cabos Hacienda del Mar

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Sheraton Grand Los Cabos Hacienda del Mar
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1,629 Reviews from our TripAdvisor Community

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Showing 1,513: English reviews
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Reno, Nevada
Reviewed 1 week ago NEWvia mobile

It is a beautiful Resort along the coastal waters of the Pacific and Sea of Cortez. The Timeshare Resort shares the facilities along with the Sheraton Hotel group. The hotel is some 15 minutes away from the town of Cabo San Lucas and 30 minutes away from Cabo San Jose. Other means to the resort are the local buses and...

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Helpful?
Thank RenoRod
Sheraton H, Public Relations Manager at Sheraton Grand Los Cabos Hacienda del Mar, responded to this review

We're glad that you had a great time with us! Thank you for taking the time to share your experience at the Sheraton Grand Los Cabos Hacienda Del Mar. We truly appreciate your feedback, and we want to make sure we address your concerns. If you would like to discuss frustrations regarding your stay further, please contact Angelina Garcia at...

Santa Rosa, California
Reviewed 1 week ago via mobile

We've been coming to Cabo for many years and often stay here. The staff is wonderful and the property is immaculate. Excellent restaurants with a variety of cuisine. The pools are wonderful and the SPA shouldn't be missed. Recommend highly!

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Helpful?
Thank Marlene707
Sheraton H, Public Relations Manager at Sheraton Grand Los Cabos Hacienda del Mar, responded to this review

Thank you for the feedback! We're glad that you had a great time. Come visit soon!

nj
Reviewed 1 week ago

I recently stayed here for a wedding trip. Upon arrival, we were greeted by lush grounds and stunning architecture. My wife & I were blown away. We had requested an early check in, and were able to get into our room at 1pm on arrival. The room, 1915, was a good size on the SPG floor of the main building...

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Helpful?
1Thank scott b
Sheraton H, Public Relations Manager at Sheraton Grand Los Cabos Hacienda del Mar, responded to this review

We're so glad that you had a great time with us! Please come back soon.

Clayton, North Carolina, United States
Reviewed 1 week ago

I was a little concerned after reading some of the reviews on Trip Advisor. The reviews seemed very mixed. We were very satisfied with the hotel and would definitely return. The grounds are simply gorgeous. The pools were beautiful and chairs around the pool comfortable. Our room was spacious as was the bathroom. Whoa! The water pressure was a bit...

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Helpful?
Thank Jill B
Sheraton H, Public Relations Manager at Sheraton Grand Los Cabos Hacienda del Mar, responded to this review

We're so glad that you enjoyed your stay with us! :) If you have any specific comments regarding our pool bar, please reach out to Angelina Garcia at angelina.garcia@sheraton.com.

Stevensville
Reviewed 2 weeks ago

We booked a week at the Sheraton through Costco who provided free breakfasts, $100 per person for dining and $50 per person at the spa. The room was nice, the shower was spectacular - lots of instant hot water with a strong spray. The bed and pillows were also perfect. We can not say enough about the helpfulness of the...

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Helpful?
1Thank DandME88
Sheraton H, Public Relations Manager at Sheraton Grand Los Cabos Hacienda del Mar, responded to this review

We're so happy that Angelina and the rest of the staff were attentive and quick to respond to your needs! Please come back soon. :)

Palo Alto, California
Reviewed 2 weeks ago via mobile

We spent the weekend at the hotel celebrating our anniversary. The buildings are traditional and cute. The rooms are very spacious. Staff are all friendly and helpful. We had lunches there and tried different types of taco - all are tasty. The beach at the front is a little small and very few people swim in the ocean because of...

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Helpful?
Thank Jessica C
Sheraton H, Public Relations Manager at Sheraton Grand Los Cabos Hacienda del Mar, responded to this review

Thank you for visiting us! We're glad that we could help make your anniversary special, please come back again.

Pukalani, Hawaii
Reviewed 2 weeks ago

I stayed at the Sheraton Grand Los Cabos Hacienda del Mar for nearly 2 weeks. I was there primarily to work and fit in a little play time. I found the service to be outstanding. The food was very good, and the location was great. It's about 15 minutes from the heart of Cabo San Lucas, and about 25 minutes...

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Helpful?
Thank Kanara W
Sheraton H, Public Relations Manager at Sheraton Grand Los Cabos Hacienda del Mar, responded to this review

We're glad that you had a great time here. We hope if you have a vacation in the future, you'll return. :)

Portland, Oregon
Reviewed 2 weeks ago via mobile

We had a lovely stay at the Sheraton and will certainly return. The grounds are stunning and the staff is great. Rocio took great care of us at the Tomatoes breakfast buffet each day. We also enjoyed Tomas at breakfast because he let us practice our Spanish! Mario and Amado were wonderful on the beach, serving drinks and helping us...

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Helpful?
Thank Horn7996
Sheraton H, Public Relations Manager at Sheraton Grand Los Cabos Hacienda del Mar, responded to this review

We're glad that you had a great experience with our staff and enjoyed our cuisine. Thanks for the review, we'll keep your suggestions in mind. :)

Minneapolis, Minnesota
Reviewed 2 weeks ago via mobile

We have stayed here almost every year since it opened. We have made friends with many of the staff. Service has been good every year. This year we noticed a new man that was dressed as a manager. He made no attempt to welcome us and as we asked if we could sit at a table he just shrugged. I...

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Helpful?
Thank TioTim
Sheraton H, Public Relations Manager at Sheraton Grand Los Cabos Hacienda del Mar, responded to this review

Dear Guest, Thank you for taking the time to share your experience at the Sheraton Grand Los Cabos Hacienda Del Mar! We truly appreciate your feedback, and we want to make sure we address your concern. If you would like to discuss your stay further, please contact Angelina Garcia at angelina.garcia@sheraton.com.

Reviewed 2 weeks ago via mobile

A week of beautiful scenery, with a relaxing beach and pool experience. Amazing sunrises. Pool bar is great for tacos and guacamole, ceviche is good too. Daily vouchers for coffee at Starbucks. Although the room fridge is stocked with expensive bar items, we would have preferred it be empty to use a a fridge.

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Helpful?
Thank Rosemary K
Sheraton H, Public Relations Manager at Sheraton Grand Los Cabos Hacienda del Mar, responded to this review

We're glad that you had a great experience and enjoyed our cuisine. Thanks for the review, we'll keep your suggestions in mind. :)

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
With its cobblestone lanes, winding paths, quaint Placitas, fountains, restaurants, and shops, the Sheraton Grand Los Cabos, Hacienda del Mar captures the feel of Old Mexico. A full complement of guest services is offered on premises to satisfy the refined needs of both the meeting and leisure travelers. ... more   less 

Additional Information about Sheraton Grand Los Cabos Hacienda del Mar

Address: Corredor Turistico Km 10, Lote D | Cabo del Sol, Cabo San Lucas 23410, Mexico
Region: Mexico > Baja California > Baja California Sur > Los Cabos > Cabo San Lucas
Price Range: ₹ 14,594 - ₹ 32,723 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sheraton Grand Los Cabos Hacienda del Mar 4.5*
Number of rooms: 270
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Priceline, Hotels.com, Despegar.com and Jetsetter so you can book your Sheraton Grand Los Cabos Hacienda del Mar reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Hacienda Del Mar Hotel Cabo San Lucas
Sheraton Hacienda Del Mar Resort And Spa
Sheraton Cabo San Lucas
Cabo San Lucas Sheraton
Sheraton Grand Los Cabos Hacienda Del Mar Cabo San Lucas
Hotel Style:
#9 Business Hotel in Cabo San Lucas
#16 Top resorts Hotel in Cabo San Lucas
#20 Romantic Hotel in Cabo San Lucas
#21 Spa Hotel in Cabo San Lucas
#23 Family Hotel in Cabo San Lucas
#24 Luxury Hotel in Cabo San Lucas
#25 On the Beach Hotel in Cabo San Lucas
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Grand Los Cabos Hacienda del Mar staff and other travellers.
119 questions
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Questions? Get answers from Sheraton Grand Los Cabos Hacienda del Mar staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Ocean View is spectacular!”
 of 5 bubbles 972JillB972, 16 Mar 2017 | Read review
“Avoid ground floor units if possible.”
 of 5 bubbles kanaraw, 13 Mar 2017 | Read review
“2003 and 2005 have great views and nice balconies!”
 of 5 bubbles GaryH1724, 8 Mar 2017 | Read review
“Not on first floor!”
 of 5 bubbles 858BarbaraD, 6 Mar 2017 | Read review
“They have the main hotel building which is Mexican Hacienda style. The time share units are also Hacienda style. They all have nice views.”
 of 5 bubbles chipb640, 7 Feb 2017 | Read review
5 of 5