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Hotel Nena

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193 Reviews from our TripAdvisor Community

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Showing 69: English reviews
Miami, Florida
Reviewed 26 July 2016

After traveling around Mexico, we went to this place with very low service expectations, therefore, we enjoyed our stay. Once you get used to hear more no's than yes for the most elemental stuff (even when you pay over 250$ p/n), and clueless service professionals at shameful levels, you finally learn to enjoy your trips around the country. Nena is...

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Helpful?
1Thank joeasalasg
Pedro D, Gerente at Hotel Nena, responded to this review

We infinitely appreciate your comment. For us it is important to strive every day to provide excellent service. We await your visit to Hotel Nena when you decide to visit San Miguel de Allende.

Reviewed 5 July 2016

If you wanted to buy yourself a "Personal Space" in the the middle of a classic Mexican artist's community, surrounded by boutique restaurants, art galleries, quaint 'high-end' shopping, street-food stands, parks, narrow cobblestone streets, and local charm galore ... this would be the place you would choose. But you don't have to buy it! ... NENA already exists in the...

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2Thank Squeat99
Mexico City, Mexico
Reviewed 15 June 2016

The rooms, lobby, and courtyard restaurant are beautifully decorated, clean, and comfortable. The rooftop pool and bar were a lovely surprise with views similar to La Luna. There was a bit of a hipster see-and-be-seen crowd up there, but their preening to impress one another just made our people watching more interesting. And I can't say enough about the service!...

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2Thank JenSavPat
Mexico City, Mexico
Reviewed 27 March 2016 via mobile

My best friend and I stayed one night at Hotel Nena and we loved it. We stayed in the spacious Oliva room with high ceilings and super comfortable beds. All room details are attended to including l'Occitane soaps. Upon arrival our car was whisked away. Cocktail hour (super refreshing gin and lavender drink) with a fantastic view. The warm baguette...

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Helpful?
1Thank Laura W
Pedro D, Gerente at Hotel Nena, responded to this review

For us it is gratifying to know that your stay in San Miguel is pleasant, we hope to return soon to Hotel Nena.

San Francisco, California
Reviewed 26 February 2016 via mobile

Hotel Nena is in a lovely building, with nice outdoor spaces and the staff is very friendly. Our room was very spacious and quiet and the bed was very comfortable. There was also a very nice steam shower. However, there were numerous problems, so I would not stay there again. I am mystified and feel misled by all the positive...

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2Thank DNINSF
Pedro D, Gerente at Hotel Nena, responded to this review

We regret any inconvenience that happened during your stay at Hotel Nena. We will continue working with great effort to improve some aspects.

Switzerland
Reviewed 9 February 2016

Hotel Nena is a wonderful old house tastefully renovated and very stylish. The room are spacious and clean albeit a bit dark due to the tinted glasses of the windows. But this is just about the only negative I could say about this hotel. I is certainly one of the most beautiful places I have ever stayed in. It is...

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1Thank Stefan Z
Pedro D, Gerente at Hotel Nena, responded to this review

We appreciate your comment regarding service, quality and our concern to ensure that guests enjoy every moment Hotel Nena, hope their early return, we will receive them with open arms.

Parksley, Virginia
Reviewed 5 February 2016

Just a really great place to stay.excellent staff very helpful with recommended resturants and sights to see.The hotel is in easy walking distance of the city center.The hotel is spotlessly clean,beds just wonderful and the rooms are quiet.Simply put you won't find a better place to relax and unwind than this hotel

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1Thank Justis50
Pedro D, Gerente at Hotel Nena, responded to this review

We appreciate your comments during your stay at Hotel Nena, and certainly'll continue to provide quality service and personalized attention. We hope to return soon to his home in San Miguel de Allende, Hotel Nena.

San Pedro Garza Garcia, Mexico
Reviewed 4 February 2016

Beautiful little boutique hotel, great service, very good attitude to help always and everybody friendly, the proprietor himself came to us and gave us his card for anything we would need in our stay in beautiful San Miguel de Allende. Great restaurant with several heaters that really helped one of the nights that was chilly. In general we had a...

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Helpful?
Thank Jesús B
Pedro D, Gerente at Hotel Nena, responded to this review

We appreciate your favorable comments during your stay at Hotel Nena. We hope to return soon to continue offering you quality service and personalized attention.

Berkeley
Reviewed 25 January 2016 via mobile

My husband and I spent three week day nights at this wonderful bed and breakfast to celebrate his birthday. We live but an hour away in Guanajuato but thoroughly enjoyed our mini-vacation. The staff at LaNena were so nice and helpful. The rooms are beautiful and well decorated. The bed was amazingly comfortable. We enjoyed the steam shower in our...

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Helpful?
1Thank Terrillann
Pedro D, Gerente at Hotel Nena, responded to this review

We appreciate your appreciable comments about your stay at Hotel Nena. Certainly we want you to feel at home every time you stay with us. Every detail in the service makes Hotel Nena enjoy the moment, the picturesque streets, the tranquility of the city and the friendliness of the people, that and much more can be enjoyed in San Miguel...

Reviewed 18 January 2016 via mobile

We stayed at Nena hotel for two nights, even though the hotel is very beautiful and well located, it still has a lot to learn about good quality service of a boutique hotel. No heat available at nights, freezing nights! Breakfast served under an uncovered patio, without heaters. Very bad administration, no good accounting system to deal with group reservation....

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3Thank varelale
Pedro D, Gerente at Hotel Nena, responded to this review

We regret the situation that lived in Hotel Nena, however take into account every detail to make the guests requirement is fulfilled to the fullest. Our staff is in constant training to achieving the ultimate goal: the comfort of the guest. We await your visit again.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Breakfast included
Official Description (provided by the hotel)
NENA Boutique Hotel, is a cozy beautiful hacienda Style Hotel in the heart of San Miguel de Allende, houses in a quiet neiborhood, near by the famous park Benito Juarez. Nena Hotel has one of the most privileged views in town that can be appreciate in our sky Lounge. Enjoy with us the experience of being "Pueblo Mágico" of Mexico. ... more   less 

Additional Information about Hotel Nena

Address: Nemesio Diez No.10 | Centro, San Miguel de Allende 37700, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Guanajuato > San Miguel de Allende
Price Range: ₹ 10,625 - ₹ 14,253 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Nena 3.5*
Number of rooms: 6
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Nena staff and other travellers.
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Questions? Get answers from Hotel Nena staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The restaurant is not open for every meal, sometimes one may need to go out of the hotel. Ask at the reception.”
Robprad, 1 Mar 2017 | Read review
“Check out the roof top bar for sunset views”
SSSteph, 20 Feb 2017 | Read review
“Maria had a great view of the church!”
swolleneye, 3 Nov 2016 | Read review
“All rooms open into a hacienda-style courtyard. There are no bad rooms.”
Squeat99, 4 Jul 2016 | Read review
“The rooms under the bar are a bit noisy till about 10:00 pm”
Justis50, 5 Feb 2016 | Read review
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