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Casa Quetzal Hotel

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240 Reviews from our TripAdvisor Community

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Showing 155: English reviews
Santa Fe, New Mexico
Reviewed 17 August 2015

For us, there was a disconnect between the reviews here and our experience. First, the car: the hotel is on a very narrow, one way street with no place to even leave the car with the flashers on while one registers. All of the streets in the area are one way, so you can't just drive around the block until...

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Helpful?
3Thank ariadna007
Gerente G, Gerente at Casa Quetzal Hotel, responded to this review

Dear Guest, We are sorry for your comments but we would like to clear some points; Being walking distance in the heart of the historic center of san miguel can have some issues for some travelers that are totally out of the control of Casa Quetzal. San Miguel de Allende is world heritage protected city by UNESCO. that means many...

Santa Monica, California
Reviewed 8 August 2015

This is a lovely hotel in a beautiful space. The staff is attentive, but not all speak English which is a problem sometimes. Very helpful when things needed done in the room like new lamps when the one there didn't work. We had a very quiet room in the back in a garden like setting. Try not to get room...

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3Thank Andrea90401
Gerente G, Gerente at Casa Quetzal Hotel, responded to this review
Google Translation

Gracias por su visita y por sus comentarios los cuales tomamos muy seriamente. en el hotel contamos con un estricto...

Reviewed 19 June 2015 via mobile

Great hotel. Stayed a whole week with family and in laws. The place really makes you feel like your in San Miguel...colorful, beautiful gardens and very relaxing atmosphere. Employees were helpful and offered guidance at all times. Rooms are a bit small but that's how boutique hotels are in SMA.

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1Thank Ocruz729
Gerente G, Gerente at Casa Quetzal Hotel, responded to this review

Thank you for your comments! we are very glad you and your family enjoyed san miguel de allende and casa quetzal! we look forward to your next visit! we look forward to your next visit. Regards.

Vancouver, Canada
Reviewed 17 April 2015

I booked a hotel room through “hotel.com” for the recent trip to San Miguel de Allende Mexico in March 2015, and will be the last and advice anyone should think twice before using service from “hotel.com” and avoid staying at Hotel Casa Quetzal for the following reason; We checked in at Hotel Casa Quetzal in late afternoon, we went out...

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5Thank Dopeyfung
Gerente G, Gerente at Casa Quetzal Hotel, responded to this review

Dear Guest: We are well aware of your situation unfortunately your problems did not come directly from the hotel and we like like to explain why: 1. Water service is provided by the municipality of san miguel de allende and lately there have been many water cuts due to the improvements they are doing to the city, so in other...

Huntsville, Alabama
Reviewed 29 March 2015

We found this wee hotel on trip advisor and were so happy! The price was hard to beat, and our room was really a suite that I could stay in long term! We had a bedroom with a king bed and fireplace, a huge bathroom with a shower and hot hot water, and a lounge with a table and chairs,...

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1Thank Lisa O
Gerente G, Gerente at Casa Quetzal Hotel, responded to this review

Thank you for visiting our hotel! we are very glad you had a great time with us! we look forward to your next visit! kind regards!

TN
Reviewed 27 March 2015 via mobile

We stayed here as a family of 4. The rooms were large and clean. The staff was very helpful and professional. Wifi doesn't work well in the rooms because of the building construction. Conveniently located. I would stay here again.

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2Thank bigvol
Gerente G, Gerente at Casa Quetzal Hotel, responded to this review

Thank you for your comments! we appreciate them! we are working on improving our wifi service! kind regads!

Miami, Florida
Reviewed 26 March 2015

Pros: beautiful room, very clean, very quiet, very well located in the heart of SMA, secure parking (valet only as it isn't connected to the hotel). Cons: no bar (only an unattended rooftop sitting area), and while the staff was courteous and efficient at checking me in, they didn't go the extra mile to offer me a map of town,...

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2Thank QDC
Gerente G, Gerente at Casa Quetzal Hotel, responded to this review

Thank you for your comments! we are pleased to know you enjoyed casa quetzal the property is 300 years old and is pretected by the UN an UNESCO that is why no major modifications can be done to it and in order to preserve it there is no restaurant or bar at the hotel but 5 min walking distance the...

Wasaga Beach, Canada
Reviewed 21 March 2015

We got a great price for this 3-1/2 star lodging so decided to book it for two nights...good reviews, rating, price and location...and we were not disappointed. There are many excellent restaurants and shops within close walking distance. Our room was very comfortable... king bed with nice bedding, tv, heater, a/c, extra blankets, a wonderful shower with lots of hot...

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2Thank Sheila C
Gerente G, Gerente at Casa Quetzal Hotel, responded to this review

Thank you for staying at casa quetzal casa quetzal is built on a 300 year old property protected By UNESCO and the UN so any major modifications are against international law so a restaurant cannot be built on the hotel but we offer the best breakfast in san miguel de allende at El Correo Restaurant kind regards

Hadlow, United Kingdom
Reviewed 21 February 2015

We chose this for its location and also because it seemed to have a bit of character. We were happy on both counts. It was just a couple of streets from the main square and our room was attractive and comfortable. A suggestion for the staff: when people check in, explain to them how breakfast works. We only spent one...

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2Thank Prufreck
Gerente G, Gerente at Casa Quetzal Hotel, responded to this review

Thank you for visiting casa quetzal we are glad you had a great stay with us! best regards!

Reviewed 1 January 2015

My wife and I arrived to San Migual after long hours of driving and exploring Mexico's history towns! Looking around for place to spend a couple days we were recommended by a local to Quetzal! Great hotel! Very nice rooms excellent service and valet parking! also very attentive staff. Close to everything and in walking distance of a main square....

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2Thank Sayuneto
Gerente G, Gerente at Casa Quetzal Hotel, responded to this review

Thank you for your comments! we are glad you had a nice stay at casa quetzal! we look forward to your next visit! Kind regads!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Breakfast included
About the property
  • Non-Smoking Hotel
Things to do
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Casa Quetzal, San Miguel's favorite boutique hotel, caters to the seasoned traveler with guest suites that are unique in their variety and sophistication. This little oasis, in the historical center of town, has elegant nods to the world's most exotic places, side by side with Mexico's colonial and contemporary architectural styles. ... more   less 

Additional Information about Casa Quetzal Hotel

Address: 34 | Colonia Centro, San Miguel de Allende 37700, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Guanajuato > San Miguel de Allende
Price Range: ₹ 3,136 - ₹ 11,869 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Casa Quetzal Hotel 3.5*
Number of rooms: 10
Reservation Options:
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Also Known As:
Hotel Casa Quetzal
Hotel Style:
#9 Romantic Hotel in San Miguel de Allende
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Questions & Answers

Here's what travellers have asked, with answers from Casa Quetzal Hotel staff and other travellers.
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Questions? Get answers from Casa Quetzal Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try the rooms in the back of the property, maybe they are quieter”
 of 5 bubbles asoler, 4 Nov 2016 | Read review
“choose a room that is far from the street. We had room 110 which was lovely and quiet.”
 of 5 bubbles Andrea90401, 7 Aug 2015 | Read review
“All rooms are off terraced courtyards, we stayed in 107.”
  • Room 107
  • Bathroom
  • Bedroom
 of 5 bubbles lisao970, 29 Mar 2015 | Read review
“Every room is different and unique.”
 of 5 bubbles ojedapaco, 26 Jul 2014 | Read review
“Room 105 was great with a private balcony. Room 101 is literally right next to the street.”
  • Living room area as viewed from bedroom
  • View from our private balcony!
  • Balcony decorations
  • Bedroom
 of 5 bubbles katiel900, 17 Jun 2014 | Read review
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