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Hotel Casa Tierra Negra

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Traveller (57)
Room & Suite (27)
Family and Play Areas (5)
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Overview
  • Excellent74%
  • Very good18%
  • Average5%
  • Poor2%
  • Terrible1%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Non-Smoking Hotel
Room Service
Family Rooms
Multilingual Staff
Wheelchair Access
All hotel details
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Reviews (153)
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All reviewsdirect accessrooftop terracepersonal attentionthe ground floorair conditioningroom was cleancharming hotelsitting areasan miguelperfect locationcarmencathedralweddingessencearchitecturewarmestaccommodations
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1 - 5 of 37 reviews
Reviewed 11 May 2018

Our experience at Casa Tierra Negra was top notch. The room was beautiful, the people at the desk were very accommodating - helping us with getting drivers, confirming reservations (we do not speak Spanish). Plus, they were friendly. Mornings and evenings we enjoyed the upstairs...More

Thank Martha M
Response from Casa T, Director de Relaciones Públicas at Hotel Casa Tierra NegraResponded 12 May 2018

Dear Martha, Thank you for taking the time to write your kind review. We’re more tan glad that you enjoyed your stay in San Miguel and, especially, that you enjoyed being our guest as much we enjoyed having you with us. Your encouraging words are...More

Reviewed 6 April 2018 via mobile

I was not warned about the cancellation policy of this hotel until AFTER I made my booking. I had to cancel my trip and was charged with a 1-night fee for cancelling with 8 days in advance! I even spoke to the owner who just...More

Thank Nico I
Response from Casa T, Gerente at Hotel Casa Tierra NegraResponded 7 April 2018

Dear Nico, We are sad there was such a misunderstanding. However, the first email we sent (on March 27th, 2018, 16:42 ) clearly states our terms and conditions, including out of time cancellations and no-shows. It is also on our web page. Having said that,...More

Reviewed 4 March 2018 via mobile

My wife and I stayed here for a week in late February. We stayed on the top floor (room 7) which has direct access to the terrace. The hotel is beautifully designed, truly a work of art with the mixture of stone, cement and wood....More

Thank Charles N
Response from Casa T, Propietario at Hotel Casa Tierra NegraResponded 9 March 2018

Dear Charles, We are glad you liked Casa Tierra Negra so much, but we’re also deeply concerned that you went through an unpleasant situation during part of your stay. We want to sincerely apologize for any wrongdoing and inconvenience. Not only had this never happened...More

Reviewed 22 February 2018

We stayed in a room that had a queen bed downstairs and 2 single beds in the loft. The sitting area was spacious and included a kitchenette with a coffee maker and a small refrigerator. All the beds were clean and comfortable and the bathroom...More

Thank Jody D
Response from Casa T, Gerente at Hotel Casa Tierra NegraResponded 16 March 2018

Dear Jody D, We are truly delighted to read that you enjoyed San Miguel de Allende, its vibrant cultural landscape and our hotel, as much as we love being part of it. Your comments are truly appreciated and will be taken into account in order...More

Reviewed 7 February 2018 via mobile

The hotel was clean, small, Very convenient location. Very basic rooms and the shower some times the water was cold. A lot of option for breakfast, Lunch and dinner. Many little shops surround the city. Very safe zone. And the manager was a little rudeMore

Thank Erika D
Response from Casa T, Gerente at Hotel Casa Tierra NegraResponded 14 February 2018

Dear Erika, Thank you for taking the time to leave a comment. Our aim at Hotel Casa Tierra Negra is to offer an impeccable service and personalized attention to all of our guests. We really appreciate your observations. You can rest assured that we'll take...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Room Service
Hotel Amenities
Free Parking
Multilingual Staff
Room Service
Room amenities
Minibar
Details
Price range
US$ 150 - US$ 200 (Based on Average Rates for a Standard Room)
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 150 - US$ 200 (Based on Average Rates for a Standard Room)
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (57)
Room & Suite (27)
Family and Play Areas (5)
Questions & Answers
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Room Tips
"Open the door for air flow when in the room. At night, fans kept the room pleasant."
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"Look on the website of the hotel to see the rooms. They are exactly like the pictures."
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"Only 7 rooms all good depends what you want to spend Room #7 has best view & door that opens to rooftop..."
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"ground floor was quiet as it faces the gated courtyard"
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