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Alaya Tulum

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Traveller (385)
Room & Suite (105)
Pool & Beach (33)
Overview
Carretera Tulum, Bocapaila KM 8.3 Zona Costera, Tulum 77760 Mexico See on map
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Beachfront
Non-Smoking Hotel
Restaurant
Airport Transportation
3.5 Star accommodation
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Rooms
30 Sep1 Oct
|
1 room, 2 adults, 0 children
Standard Room
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About
Hotel class
Hotel Amenities
HOTEL FEATURES
Free High Speed Internet (WiFi)
Beachfront
Room Service
Free Parking
Restaurant
Bar/Lounge
Air Conditioning
Airport Transportation
Concierge
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Shuttle Bus Service
Pool
Spa
Breakfast included
Fitness Centre with Gym / Workout Room
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Gold level
Certificate of Excellence
Travellers' Choice2018 Winner
GreenLeaders Gold level
Certificate of Excellence
Hotel Style
Onsen
,
On the Beach
Room types
Suites, Non-Smoking Rooms
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Gold level
Certificate of Excellence
Travellers' Choice2018 Winner
GreenLeaders Gold level
Certificate of Excellence
Hotel Style
Onsen
,
On the Beach
Room types
Suites, Non-Smoking Rooms
Number of rooms
19
Price range
US$ 212 - US$ 439 (Based on Average Rates for a Standard Room)
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Nearby
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Nearby RestaurantsSee all 495 restaurants in Tulum
Wild
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ARCA
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NU Tulum
69 reviews
.33 km away
Nearby AttractionsSee all 263 attractions in Tulum
Ziggy Beach
730 reviews
2.15 km away
Playa Paraiso
4,337 reviews
7.74 km away
Yucatan Outdoors
296 reviews
4.32 km away
Extreme Control
367 reviews
2.58 km away
Photos
Traveller (385)
Room & Suite (105)
Pool & Beach (33)
Dining (8)
Family and Play Areas (1)
Reviews (373)
Filter reviews
328 results
Traveller rating
292
27
6
3
0
Traveller type
Time of year
LanguageEnglish
More languages
292
27
6
3
0
Show reviews that mention
All reviewsgarden villaavocado toastfamily villatree houseswiss family robinsonboutique beachyoga studioyoga sessionseco friendly resortocean view suitewalking distancefood and drink serviceevery morningthe staff was friendly and helpfulgirls tripgreat energybunk beds
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1 - 5 of 328 reviews
Reviewed 1 week ago via mobile

My family and I visited Alaya Tulum for 4 nights on the back of a 3 week tour of the USA and it was the perfect way to wind down a hectic holiday. This was our first time in Mexico and our stay at Alaya...More

Thank Tally O
Response from rolando m, Gerente at Alaya TulumResponded 1 week ago

Hola! Thank you so much for your kind words. We are happy to know we were your first spot to visit in México and that you had a great experience, we work very hard to make our guests feel our passion for service. We will...More

Reviewed 1 week ago

I stayed at Alaya for my birthday with two of my friends and my sister. We stayed in the family suit. We had an amazing experience. They decorated our room for my birthday, with balloons, champagne, rose petals and a birthday sign. They also brought...More

Thank Kathleen N
Response from rolando m, Gerente at Alaya TulumResponded 1 week ago

Dear Kathleen, We love to have fun making everything to give our guests the best of the experiences. It is great to know that all of our efforts during your stay were well received and liked you. We will be waiting for you to visit...More

Reviewed 2 weeks ago

Me and my girlfriends Had an Amazing time!! Any bad reviews on Alaya is by people who have no respect for the earth and who want something for nothing and have no clue how to connect with the ocean, the jungle the earth. I like...More

Thank Theresa N
Response from rolando m, Gerente at Alaya TulumResponded 1 week ago

Dear Theresa, First of all we want to thank you for taking the time writing us such a great review. It is very comforting to know that many of our guests share the same philosophy as we do about environmental conservation and love of nature....More

Reviewed 3 weeks ago

Our family spent 7 nights at Alaya during an extended holiday in Tulum. The hotel is beautifully designed and impeccably maintained, with stunning beach views from the balcony. Our family villa was comfortable and clean, with nice toiletries, towels, drinking water, etc. We ate breakfast...More

Thank minipharm
Response from rolando m, Gerente at Alaya TulumResponded 1 week ago

Hola! It is a pleasure to hear that you and your family had a great time during your stay with us, our daily motivation is to see that our guests enjoy disconnecting and relaxing while sunbathing and having fun on the beach. We are ready...More

Reviewed 3 weeks ago via mobile

As a family of 4 we stayed here for 8 nights in late August. We loved the authentic feel of the place and its proximity to the beach and the sea. Staff were all helpful and friendly and worked hard to maintain the rooms and...More

Thank AltonHerts
Response from rolando m, Gerente at Alaya TulumResponded 1 week ago

Hola. First of all, thank you so mucho for taking the time to leave such a nice review about Alaya - there's nothing more imporatnt than our guest's feedback for us. We are very pleased to hear that you noticed one of the most important...More

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Questions & Answers
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HungryBee11
10 September 2018|
AnswerShow all 3 answers
Response from titanio2018 | Reviewed this property |
Disgusting, dark brown water.
1
Vote
Ian R
29 May 2018|
AnswerShow all 2 answers
Response from rolando m | Property representative |
Hol Ian. We are a familiar Boutique Hotel, most of our guest are adults but we have welcomed many many families with kids of all edges, everyone have enjoyed the beauty and serenity of Alaya. Cheers
0
Votes
Google Translation
Ian R
29 May 2018|
AnswerShow all 3 answers
Response from JKL5933 | Reviewed this property |
Our kids thought the accommodations were cool because it felt like a high end treehouse. There were a few families with kids. It is a bit more singles/couples oriented.
0
Votes
Room Tips
"Try to get a room on the 2nd floor, you will likely have a better ocean view."
Read review
"Room 4-2 and I believe 7 are awesome but I believe all rooms there are amazing."
Read review
"ocean front!"
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"Beachfront is the way to go."
Read review
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