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Dreams Tulum Resort & Spa

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#18 of 89 Hotels in Tulum
Certificate of Excellence
GreenLeadersGold level
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1 room 2 adults 0 children
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Dreams Tulum Resort & Spa
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3,586 Reviews from our TripAdvisor Community

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Showing 2,502: English reviews
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Reviewed yesterday NEW

The resort was great, the room was good, the restaurants were very good, the staff was friendly and helpful. The amenities in the resort were plentiful. The transportation to/from airport was easy to find, professional and in a well maintained van. We highly recommend this resort.

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Helpful?
1Thank Gerard B
Lakota,Ia
Reviewed yesterday NEW

This resort was a very nice resort and the service was above and beyond great!!! Our room was beautiful with just the garden view. Our bed had canopy's around it and our maid did a fantastic job stocking everything we needed. This was actually one of our first trips where we never had to ask for washcloths. Food and drinks...

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Helpful?
1Thank Myron B
Reviewed 2 days ago NEW

We just returned from 7 days at Dreams Tulum. We had a group of 42 people travel down to Dreams Tulum for our wedding, from 1 year old to 85 years old. We all had an incredible experience, but it cannot be summed up just to that. 1. Wedding-everything went so smooth! -Our wedding coordinator was Yesenia and she was...

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Helpful?
1Thank Stacy B
Kennesaw
Reviewed 3 days ago NEWvia mobile

I had the pleasure of staying here for 5 days. Let's just say the service was FANTASTIC! !!!!!!! The beach servers Ivan ,Rubi and Isabella were on the spot anything you needed. The spa was truly everything you could possibly want or need. The rooms were amazing Luis our housekeeper was sweet and very kind . He saw too our...

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Helpful?
2Thank Deborah K
Minnetonka, Minnesota
Reviewed 3 days ago NEW

Our first all-inclusive so no comparison. Food was ok to good (Mexican was the closest to great). No truly bad food. Sushi was better than grocery store but not quite great. Drinks were good. Service was good to great, everyone was friendly and helpful. Warm, informative reception when we arrived. Room was great but bathroom only good due to some...

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Helpful?
Thank ShadyOakBrewer
Chicago
Reviewed 3 days ago NEW

Food was great, rooms were comfortable, kids club was great. Could always find food, drinks, anything we needed. Was a little far to drive with young kids from airport for a short trip....otherwise great!

Review collected in partnership with this hotel
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1Thank elizabethwP6507KQ
Houston, Texas
Reviewed 4 days ago NEW

We took a private transfer to Dream Tulum. I highly recommend a private transfer due to the distance. If you are on a shared transfer, it may take 3 hours to get to the resort or back to the airport. The hotel is very elegantly designed. We upgraded our room to an ocean view but, we really couldn’t see the...

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1Thank Peter V
New Jersey
Reviewed 4 days ago NEW

We weren't in love with the pools here. The main pool had a ton of kids activities (good for families) so we sat at quiet pool. No bar at quiet pool and only one set of metal steps to get in and out of the pool. We were on our honeymoon and it was the 2nd amresort hotel on our...

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Helpful?
Thank KathyBarry
San Francisco
Reviewed 5 days ago NEW

Maybe because we were coming from the Fairmont Mayakoba's high standards, but this place just OK. The grounds are very large and if you get a room far from the beach and the restaurants you will be doing a lot of walking, so plan your stay accordingly. Maybe because it is all inclusive the food was not as good as...

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Thank SSSteph
Reviewed 5 days ago NEW

If I were rating this resort on its personnel, the rating would definitely be a 5. They were always helpful, pleasant and did the most to accommodate our every need. We stayed in a preferred deluxe garden suite Great room, very large, and the bathroom had a nice walk in shower as well as a bath. Maid service was excellent,...

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4Thank spolizos

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Completely renovated by Aug 2013, Dreams Tulum Resort & Spa is located on one of the most unique beaches in the Riviera Maya surrounded by lush tropical acres, sugary white sand and magnificent colonial architecture. Just five minutes from Tulum and 30 minutes from Playa del Carmen, Dreams Tulum offers Unlimited-Luxury(R) with upscale surroundings and combines fun and relaxation with the ancient world of the Maya. Dreams Tulum sits on two miles of powdery white sand with activities to make the whole family happy. And you're right on the ocean for snorkeling, catamarans, windsurfing, kayaking and jumping on our ocean trampoline. Choose from magnificent dining options featuring eight gourmet, a la carte and one buffet-style restaurant. Dine at the Seaside Grill, an a la carte steak house, enjoy French cuisine in a romantic setting at Bordeaux or visit El Patio for Mexican fare. Six bars, including pool and beach side, are perfect places to make new friends, or just catch up with each other. Perfect your swing at nearby Riviera Maya Golf Club offering complimentary greens fees.New Swimout suites in the hacienda area featuring also a new Adults only section ... more   less 

Additional Information about Dreams Tulum Resort & Spa

Address: Carretera Chetumal-Puerto Juarez Km. 236.7 No. 1, Tulum 77761, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Price Range: ₹ 18,769 - ₹ 45,046 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Dreams Tulum Resort & Spa 4.5*
Number of rooms: 432
Reservation Options:
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Also Known As:
Dreams Tulum Hotel
Dreams Tulum Riviera Maya
Dreams Resort Tulum
Dreams Tulum Mexico
Sunscape Tulum
Dreams Resort Spa Tulum
Dreams Hotel Tulum
Hotel Style:
#2 Top resorts Hotel in Tulum
#4 Luxury Hotel in Tulum
#6 Green Hotel in Tulum
#7 Spa Hotel in Tulum
#13 Family Hotel in Tulum
#15 On the Beach Hotel in Tulum
#18 Romantic Hotel in Tulum
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Questions & Answers

Here's what travellers have asked, with answers from Dreams Tulum Resort & Spa staff and other travellers.
633 questions
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Manchester, United Kingdom

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a room away from the outdoor bar; the music can be loud.”
 of 5 bubbles gerardb914, 24 Feb 2017 | Read review
“We had garden view and was ok we don't really spend a lot of time in our room anyhow.”
 of 5 bubbles MyronB547, 24 Feb 2017 | Read review
“We were in a quad of buildings about 300 steps from the beach. Quiet except for the maid carts in the morning.”
 of 5 bubbles ShadyOakBrewer, 22 Feb 2017 | Read review
“Get a room close to beach, otherwise you will be doing a lot of walking.”
 of 5 bubbles SSSteph, 20 Feb 2017 | Read review
“The rooms further away from the beach will have less foot traffic in the courtyards. Bring hair conditioner if a 2 in 1 won't work for you.”
 of 5 bubbles BWMomof2, 19 Feb 2017 | Read review
5 of 5