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Ana y Jose Charming Hotel & Spa

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Rooms
23 Dec24 Dec
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1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Certificate of Excellence
Located on one of the most beautiful beaches of the wolrd, Ana y José has become the most emblematic Boutique Hotel in Tulum by charming travelers for more than 35 years. Surrounded by tropical vegetation amid the Mayan Jungle and just a few steps close to the Caribbean Sea emerges this unique hotel which ha been designed and created to make you feel like you are home in the most luxury and charming way possible.
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Property amenities
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Airport Transportation
Public Wifi
Free High Speed Internet (WiFi)
Breakfast included
Laundry Service
Concierge
Multilingual Staff
Outdoor pool
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Non-Smoking Hotel
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Minibar
Smoking rooms available
Good to know
HOTEL STYLE
Bay View
Luxury
HOTEL CLASS
Hotel links
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Reviews & more
690Reviews
792Photos
43Q+A
75Room tips
Traveller rating
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  • English
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I stayed here with my boyfriend for our weekend in tulum. The hotel is right on the beach and has a tulum vibe, but at the same time features of a 5 star hotel. The rooms are spacious and very comfortable, the service is top, the food is amazing, and the beach is breathtaking. De
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Response from Tulum Resorts M... T, Director de Relaciones Públicas at Ana y Jose Charming Hotel & Spa
Responded 4 days ago
Hello MuMo_Travelers, Thank you for yor time on leaving us such a beautiful review. We put so much love on what we do so our guests can feel exactly like you did. We hope you come back soon to make new memories with us. Best
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This is a restaurant review. Ana y Jose and the Hip Hotel (same ownership) used to be, in my opinion, two of the best restaurants on the Tulum Beach. Last year that changed, as I got food poisoning in the Hip Hotel restaurant, ruining 3 days of my vacation. The issue extended
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Response from Tulum Resorts M... T, Director de Relaciones Públicas at Ana y Jose Charming Hotel & Spa
Responded 6 days ago
Hello Chuck, Thanks for leavng us your review. We are very sorry that this happened to you during your vacations but we are sure that was something else that got you sick. Every fish and sea food we cook has been caughted the same day we cook them early in the morning. We hope your next trip will be more pleasant than your trip to Tulum Best, Ana y José
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I went there for a destination wedding. Making reservations was a major hassle as I wired the money and they couldn’t find it! I had to bother the bride to resolve it.

My room had its own pool. Wow! Room was gorgeous. Shower was awesome. My door didn’t open easily so that was a
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Response from Tulum Resorts M... T, Director de Relaciones Públicas at Ana y Jose Charming Hotel & Spa
Responded 2 weeks ago
Hello Diane, Firt able thank you for your review. We are very happy you enjoyed your staying with us despite the english speaking situaiton. Hope everytime you wear the bracelet gets you back to your days at Tulum. Hope to see you soon again!
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Ana y Jose is an incredibly special place. The rooms are gorgeous, the staff is beyond incredible and the food is delicious. I came for a wedding and it was complete paradise! From the moment you arrive, the staff makes you feel special and it’s first class service. I cannot
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Response from Tulum Resorts M... T, Director de Relaciones Públicas at Ana y Jose Charming Hotel & Spa
Responded 5 Nov 2018
Hello Ben, Thank you for such a lovely review, it keeps inspiring us to keep making our guests feel special and to keep working with so much love for all of you. We hope to see you again any time soon.
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+6
Came to the beach club for the day with two young children and the staff made us feel so welcome. This place feels so luxurious but not at all pretentious. We paid 500 pesos per adult as minimum spend. Lunch was good but nothing to rush back for, again the staff were so helpful a
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Response from Tulum Resorts M... T, Director de Relaciones Públicas at Ana y Jose Charming Hotel & Spa
Responded 5 Nov 2018
Hello, Thank you for your kind review. It help us a lot to keep improving in areas we are missing the charm. For the rest of your comment it makes us really happy to know you had a great day with us and hopefully next time you can stay here for the full Ana y Jose experience.
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Previous
Album Categories
All photosTravellerRoom & SuitePool & BeachDining
Photo provided by managementAna y Jose Charming Hotel & Spa
Private Pool ot a Superior Garden View Room
Photo provided by managementAna y Jose Charming Hotel & Spa
"Villa Coba" A private villa with 3 Bethrooms, Kitchen, Living Room, Blacony and a gorgeous private garden with pool
Photo provided by managementAna y Jose Charming Hotel & Spa
Morning Coffee in the middle of the Mayan Jungle
Photo provided by managementAna y Jose Charming Hotel & Spa
Charming Ocean Front cabin
Photo provided by managementAna y Jose Charming Hotel & Spa
Charming Ocean Front Balcony
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Which room category has tv?
Hello, All rooms have TV Regards
0 votes
Hola,mi nombre es Liz me gustaría estar en su hotel en este mes de julio pero no veo dónde hacer una reservación por favor puedes ayudarme
Hola, Puede reservar a traves de de nuestra pagina web listada en nuestro perfil
0 votes
Is it me or does the management of Ana Y Jose only respond to positive reviews? Hmmm. Read the Salmonella reviews before deciding.
Planning to stay at this small hotel, is it easy to get to Mayan Ruins at Tulum from here?
Yes, the hotel can flag a taxi for you about 200-230 peso depending on the driver. There are plenty of taxis at the ruins so don’t worry about getting back. Go early as it’s super busy. Plan on going for a swim in the shallow bay/inlet at the bottom of the ruins nice spot.
1 vote
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We booked a room for three people but they suggested an adult sleep on the sofa bed. They seem super small. Could an adult fit on one of their sofa beds?
Previous
1234569
"Recommend the ones with ocean view"
"ask for a room that isn't next to construction."
"Go for the ocean view rooms"
"Make sure your room has a private Jacuzzi outside, if you can. And a balcony."
"Make sure you get a private bathroom"
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PRICE RANGE
US$ 311 - US$ 549 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ana y jose charming hotel tulumana y jose charming hotel and spa
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaTulum
NUMBER OF ROOMS
33
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