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Amansala Eco-Chic Resort + Retreat

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Traveller (356)
Room & Suite (55)
Pool & Beach (44)
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Overview
  • Excellent58%
  • Very good21%
  • Average7%
  • Poor6%
  • Terrible8%
Travellers talk about
AMENITIES
Wifi
Free Parking
Beachfront
Restaurant
Airport Transportation
Bar/Lounge
Multilingual Staff
3 Star Hotel
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (505)
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1 - 5 of 455 reviews
Reviewed 2 weeks ago

If you look at the other reviews, you'll see that people either love this place or hate it. Before I went, I hypothesized that the people who bought cheap, a la carte rooms from TripAdvisor were disappointed and those who paid a fortune for their...More

1  Thank TopazTunes
Reviewed 2 weeks ago via mobile

Worst customer service, and bad attitude towards the guest. The staff reacted unpolite when addressing them in Spanish, not sure if they now that Tulum is in México and that the official language is Spanish. Not going back there

Thank AlejandroSchultz
Reviewed 2 weeks ago

The natural beauty, wonderful professional staff and overall program made this trip with my daughter one we will never forget. The place is spectacular...the staff talented and willing to go the extra mile. I highly recommend treating yourself either by yourself or with friends and...More

Thank cameyerson
Reviewed 3 weeks ago

(Please excuse my grammar and mispellling I am writing from a cell phone and extremely upset at the situation!) my fiance and i had been waiting for this trip for a year for my birthday ...we loved Tulum unfortunately can not say the same for...More

3  Thank samanthag4172018
Reviewed 3 weeks ago via mobile

This was our first time in Tulum. Tulum is a gorgeous town and what made the town gorgeous is Amansala. It’s right on beach with natural stuffs from soap to the fact a/c runs at nights only. The room has no key. If you ask,...More

Thank Raj0122
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Beachfront
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Airport Transportation
Multilingual Staff
Things to do
Restaurant
Bar/Lounge
Spa
Details
Price range
US$ 136 - US$ 372 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Top resorts Hotel in Tulum
#18 Spa Hotel in Tulum
#37 On the Beach Hotel in Tulum
Details
Price range
US$ 136 - US$ 372 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Top resorts Hotel in Tulum
#18 Spa Hotel in Tulum
#37 On the Beach Hotel in Tulum
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Traveller (356)
Room & Suite (55)
Pool & Beach (44)
Dining (27)
Business Centre & Event Rooms (3)
Questions & Answers
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Luke A
7 January 2018|
AnswerShow all 3 answers
Response from Zarmeen A | Reviewed this property |
If you are not too iffy about mosquitoes and amenities then you could make it work. Our room had no space for a crib. It’s not baby specific but it’s not anti-baby either. You could also email them as they have different... More
0
Votes
Dn H
24 September 2017|
Answer
Response from DarleneMonique | Property representative |
Yes we do provide transportation from the airport to Cancun. We do our best to organize so you can share with someone that is arriving the same time as you. If you prefer a private transportatio please email reservations... More
2
Votes
Sara T
7 August 2017|
AnswerShow all 7 answers
Response from Jen W | Reviewed this property |
I am sure you can. That beach is totally open - you can eat there /just walk in and order and grab a bed/lounge chair. Its not like Miami where they would catch you the second you lay down and make you pay $1000. Haha... More
1
Vote
Room Tips
"A bit warm in the bungalow, even with the beach breezes at night, without air conditioning. Some bungalows..."
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"Visit the mangrove"
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"I booked a garden room and it had AC in the night, we spent our time on the beach so we did not have a..."
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"Top floor Garden View room, or beach view room"
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