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Ahau Tulum

Travellers' Choice award winner
#12 of 87 Hotels in Tulum
GreenLeadersPlatinum level
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Ahau Tulum
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843 Reviews from our TripAdvisor Community

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There are newer reviews for Ahau Tulum
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Showing 692: English reviews
Newport Beach, California
Reviewed 10 December 2015

This was our first time to Tulum, and we absolutely loved Ahau. We took long walks on the beach and looked at all the various properties, but we agreed that Ahau was the best! While rustic, the rooms are super clean and functional. David and the rest of the staff took great care of us the entire trip. We will...

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Helpful?
Thank jsherwood
Arturo S, Gerente at Ahau Tulum, responded to this review

Hello! Thank you for choosing Ahau as your first option when visiting Tulum and we are so happy to knoww that you loved to be here and that you see us as the best option in Tulum. Davis is one of our stars and we are glad you enjoyed his a dn the rest of the staff service. Definitely we...

Reviewed 5 December 2015 via mobile

Returned again to our Paraiso!! Our home away from home. The hotel and accommodations at Ahau are second to none in Tulum. The decor, design, comfortable beds and surroundings are a dream come true. The staff is amazing friendly and the healthy food options are awesome.. A big thank you to Pepe, Jp, and David for always making us feel...

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Helpful?
Thank Matthew S
Arturo S, Gerente at Ahau Tulum, responded to this review

Hello! To hear that you describe Ahau as your home away from home makes us proud because our goal is to make all guests to feel like family and with this review we know this has been achoieved. Pepe, JP and David will love to hear that you mentioned them and for sure we will see you soon back here...

Mesa, Arizona
Reviewed 5 December 2015 via mobile

The hotel was amazing. The beach was incredible and cleaned up frequently so there was no sea weed at all. It was a Great atmosphere. The Manager was super friendly. Also we had some questions about the town and some stuff to do around the town of tulum and the maintenance guy Sergio was really helpful and nice! This place...

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Helpful?
Thank CCheff
Arturo S, Gerente at Ahau Tulum, responded to this review

Hello! We are glad that Ahau suited your needs and that you think is an amazing hotel. The maintenance staff works very hard to mantain the beach clean and without seaweed. Also we wabt to thank you fro the goiod comments about Sergio our maintenance manager and about the great atmosphere here in Ahau, hopefully we will see you soon...

Madison, Wisconsin
Reviewed 2 December 2015

I researched this hotel so much on line that I was shocked when I walked into your room. Room number 10 - stay away. There were 2 beds an oversize couch and a table. There is no where to unpack, not a drawer. The bathroom was small, there were no toiletries except refillable bottles in the shower. The bottles were...

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Thank Katie S
McAllen, Texas
Reviewed 1 December 2015

Well, the destination is already spectacular, besides you stay in those amazing rooms in the middle of the jungle next to the beach, so quiet! But what It makes Ahau my favourite hotel in Tulum is the level of intimacy that you never gonna get in a resort. You get treated with respect and humbleness by all the staff which...

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Helpful?
Thank Genesis G
Arturo S, Gerente at Ahau Tulum, responded to this review

Hello! We are so glad that you enjoyed the Ahau Experience in Tulum!! Thank you for all this great review about the hotel and about the staff, friendliness is part of this place and we will always try to make all our guests to feel like home. Please come back soon to be spoiled by our staff here in beautiful...

Playa del Carmen, Mexico
Reviewed 29 November 2015

Ahau Tulum is a lovely and magical getaway destination. This boutique hotel is in the perfect location in Tulum! Quiet rooms on the beach but also walking distance to amazing bars, restaurants and shops! The rooms are beautiful and romantic, the service is impeccable, the staff makes you fee like family!! The food is delicious and the drinks are perfect!...

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Helpful?
1Thank Diane H
Arturo S, Gerente at Ahau Tulum, responded to this review

Hello! We want to thank you for this kind and nice review about Ahau. We are very happy to know that we can suit all guests’ needs and that you think we have beautiful quiet and romantic rooms and that our staff makes you feel like family, because we are family and that is our goal, to make everybody to...

California
Reviewed 29 November 2015

For anyone who's planning to stay at this hotel for $400-$500 a night, consider this: 1. Toilet doesn't flush, there's no water pressure, so expect bad smell and clogging issues 2. Two of our family members got sick after drinking their water, and still haven't recovered after 5 days 3. Cockroach will swim in your juice glass, and ants can...

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4Thank LoveAthens2014
West Hartford, Connecticut
Reviewed 18 November 2015

We looked at a variety of lodging options, including Air BnB, but in the end, we decided to opt for a cute little eco boutique hotel on the beach. Ahau Tulum fit the bill perfectly. Unless you opt for a beach front room, we found the King size, garden view rooms to be moderately priced (around $200) and perfect for...

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1Thank jsire
Arturo S, Gerente at Ahau Tulum, responded to this review

Hello! Then way you describe the hotels is fascinating for us, and knowing that you experienced a really strong storm and enjoyed too it makes us be more that grateful to receive such a nice review. The maids are always finding the way to offer a detail in then room and the bartenders and waiters also try to make the...

Walnut Creek, California
Reviewed 18 November 2015

We stayed at Ahau end of October, begining of November in 2015. We first booked 2 nights in a Junior Suite B - lowe level, i believe room number was 13. We switched to a Junior suite A, Ocean View, Top level, Room #16 for the second two nights. Both rooms were great. With the lower level room, it didnt...

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2Thank Ania F
Arturo S, Gerente at Ahau Tulum, responded to this review

Hello! It is great to hear that room 13 was great for you as this room is the closest to the restaurant and only has an ocean view from the balcony, however, as you mentioned, it is very close to the beach and room 16 has direct ocean view and is a top level suite. Thank you for all the...

Saint Paul, Minnesota, United States
Reviewed 16 November 2015

I stayed at Ahau Tulum by myself after a work-related trip to Playa del Carmen. I so much enjoy Tulum more than PDC! And I really enjoyed my stay. Everyone was very friendly, and my room (Junior Suite A - Ocean Front - Beach Level) was very nice. The food in the restaurant was very good, but not great. I...

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1Thank Peter M
Arturo S, Gerente at Ahau Tulum, responded to this review

Hello! To have guests that enjoyed their stay even if they stayed for only one night or two is wonderful as this shows that we can deliver a great service at any time, yes indeed, Tulum is a great spot and hopefully we will have you visiting us in the near future. We also offer yoga but yes, we do...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Ahau
Ahau
Cuisines: Mexican, Caribbean, Seafood, Latin, Spanish, South American, Central American
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Ecological luxury Hotel with a Guest House in Tulum Beach in Mexico ... more   less 

Additional Information about Ahau Tulum

Address: Carretera a Boca Paila Km 7.5, Tulum 77760, Mexico (Formerly Esmeralda-K)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Price Range: ₹ 7,346 - ₹ 38,013 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ahau Tulum 4*
Number of rooms: 23
Also Known As:
Ahau Tulum Hotel Tulum
Esmeralda k Hotel Tulum
Esmeralda k Tulum
Hotel Style:
#2 Green Hotel in Tulum
#4 Luxury Hotel in Tulum
#5 Family Hotel in Tulum
#11 On the Beach Hotel in Tulum
#11 Romantic Hotel in Tulum
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Questions & Answers

Here's what travellers have asked, with answers from Ahau Tulum staff and other travellers.
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Los Angeles, California

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Questions? Get answers from Ahau Tulum staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Well the beach bungalow, case Zero is amazing”
 of 5 bubbles 878klausm, 3 Dec 2016 | Read review
“Beach front, junior suite was directly on the beach and perfect for our needs. ”
 of 5 bubbles Rdmolberger, 23 Nov 2016 | Read review
“We stayed in #18 and LOVED it!”
 of 5 bubbles lessiedb, 17 Nov 2016 | Read review
“If you want more privacy get the higher level rooms beach front you wont regret it”
 of 5 bubbles teresitamaru22, 25 Oct 2016 | Read review
“Master Suite beach front was for sure the way to go ;-) Loved everything about our room! Absolutely beautiful!!! We were surprised to have an outdoor shower ;-) Definitely a plus when you have been playing in the ocean or the sand. Both showers... you may be surprised! They only have cold water ;-) Good for you skin and the glow of your skin!!! ;-) So be ready to laugh and yell at the same time as showering ;-) Loved the aloe gel and the organic insect repellant that was placed in our room. ”
 of 5 bubbles PrudenceDannell, 17 Oct 2016 | Read review
5 of 5