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Maya Tulum Resort

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Maya Tulum Resort
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361 Reviews from our TripAdvisor Community

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Showing 345: English reviews
Taos, New Mexico
Reviewed 24 January 2017

The setting is stunningly beautiful, and the thatch-roof rooms are as nice as any eco-hotel in the world. Be prepared: there is no air conditioning. But when conditions are right, you can cool yourself with the glorious ocean breezes. We booked an inclusive package, which meant our meals, yoga, a tour, and a spa treatment were included, as were transfers...

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Helpful?
2Thank Lucy H
MayaTulumResort01, Sales & Marketing Coordinator at Maya Tulum Resort, responded to this review

Thank you for taking the time to not only visit Maya Tulum Resort, but to also leave a review! We are so glad to hear that you have enjoyed your stay with us, and that you were well pleased with your inclusive package. We look forward to welcoming you back to our resort in the future!

A TripAdvisor Member
New York City, New York
1 review
3 helpful votes
Reviewed 21 January 2017 via mobile

Had a wonderful time here in January on a yoga retreat. The group and the yoga classes were amazing. Loved the cabana I stayed in, it was right on the beach, and the sound of the ocean waves helped me fall asleep at night. The massages are pricey, I got the Mayan clay massage which was very relaxing. The only...

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3Thank A TripAdvisor Member
MayaTulumResort01, Sales & Marketing Coordinator at Maya Tulum Resort, responded to this review

Thank you so much for taking the time out to leave a review! We at Maya Tulum Resort thank you for bringing the billing situation to our attention. Indeed, we have the option of charging in pesos or dollars. We normally charge our guests' folios in USD because all of our published pricing is in that currency. We will be...

montauk
Reviewed 19 January 2017

i've stayed a Maya Tulum...many times. This time, the food was worse. The service was mixed. Our room (15) was near some sort of septic stench. The beds weren't super comfortable. When i stayed here in the 90s for $80/night i didn't expect great sheets. But in 2017 with $290/night rates, i'd like better quality. Nestor at the front deck...

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Thank MontaukTraveler
Jorge G, Gerente at Maya Tulum Resort, responded to this review

Dear valued guest, Thank you for taking the time to share your recent experience at Maya Tulum with other travelers. We take your comment in a very positive way and want to let you know that we have discussed and addressed what you pointed out with the team at the property to avoid situations like this with future guests. I...

Tijuana, Mexico
Reviewed 18 January 2017

I just returned from a glorious week at Maya Tulum. I'm already missing my toes in the fine white sand, and watching the sun rise over the beautiful turquoise waters. We came to Maya Tulum for a yoga retreat, our package included beautiful spacious rooms. Palapa style round rooms add to the character to this place, our room was clean...

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1Thank hanth0ny
MayaTulumResort01, Sales & Marketing Coordinator at Maya Tulum Resort, responded to this review

Thank you for leaving such a wonderful review! We are so glad that you found Maya Tulum Resort to be "a little piece of Heaven!" We will be sure to let Jorge and the staff know that you appreciated our stellar customer service. We can't wait to have you back in the future!

New York City, New York
Reviewed 18 January 2017

I stayed at Maya Tulum last week and was extremely pleased with my stay. For starters, we stayed in room 28 and our room had the most amazing view of the ocean! We went to sleep to the sound of waves - doesn't get much better. They had large jugs of water in the room for us to refill our...

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1Thank travelinghappy33
MayaTulumResort01, Sales & Marketing Coordinator at Maya Tulum Resort, responded to this review

Thank you for taking the time to share your recent experience at Maya Tulum Resort. We are so glad you found our resort a great place to stay, and that you enjoyed the accommodation and location. We are always looking for ways to improve, and we value your feedback. We look forward to welcoming you back to our resort in...

Tucson, Arizona
Reviewed 14 January 2017 via mobile

This was our second stay at Maya Tulum and it was as perfect as I remembered! We stayed in room 7L just step from the beach. The room was comfy, had pretty much everything you need (not that you would be spending much time in your room). The yoga classes were excellent, most teachers are great instructors. The food is...

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Thank KaterynaY13
MayaTulumResort01, Sales & Marketing Coordinator at Maya Tulum Resort, responded to this review

Thank you so much for your amazing review! We are happy to hear that you've enjoyed us here at Maya Tulum Resort for the second time. Thanks so much for the love, and we can't wait to have you back for a third (and fourth, and fifth, etc.) time!

Princeton
Reviewed 13 January 2017

We just returned from a 5-day stay at Maya Tulum. It was pure magic. The staff is kind, helpful and warm. When we arrived, Victor greeted us at the desk with fresh coconuts (such a treat after being slightly dehydrated from the flight) and was wonderful about getting things set up for our stay. The property is an oasis that...

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Thank Culture-ist_Mag_
MayaTulumResort01, Sales & Marketing Coordinator at Maya Tulum Resort, responded to this review

Thank you for the great review of our resort! We at Maya Tulum Resort strive to provide the best customer service and support our guests on their journey, and we are thrilled that we were able to provide that for you and your husband. And we agree: Valerio is a healer! We look forward to welcoming you back to our...

Smyrna, Tennessee
Reviewed 11 January 2017 via mobile

Please go to this sacred place with an open and loving mind and amazing things will happen. There is a healing energy there that words cannot readily describe. The staff is caring and attentive, all of them from reception to house keeping to grounds staff to wait staff to the healers at the spa and the spa staff. We met...

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1Thank rkl112013
MayaTulumResort01, Sales & Marketing Coordinator at Maya Tulum Resort, responded to this review

Thank you so much! We are so pleased that your enjoyed your recent stay with us at Maya Tulum Resort. We are thrilled to see that you were able to experience healing in such a beautiful way. We hope you travel to Tulum again soon and we are eager to have you stay with us again!

Vancouver, Canada
Reviewed 8 January 2017

i wanted to post the review because I absolutely enjoyed my stay at Maya Tulum resort and I will definitely visit it again. I read some of the previous positive reviews and I completely agree : The location is fabulous - at the very end of a long hotel zone beach - which means not too many people from other...

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1Thank vikag957
MayaTulumResort01, Sales & Marketing Coordinator at Maya Tulum Resort, responded to this review

Thank you for leaving a review! The team here at Maya Tulum Resort is thrilled to hear such great feedback, and we're proud to be one of the most relaxing resorts in Tulum. We also love when our guests notice our towel decorations! We look forward to your next stay with us!

Lincoln, Rhode Island
Reviewed 4 January 2017 via mobile

We decided to head to Tulum Mexico for Christmas. This resort is a yoga retreat however it is more than that. There are no tv's in the huts which was so nice not to hear any news. The food is fantastic. The staff is even better. The beach is like baby powder. This resort could use a few minor updates...

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Thank brenda c
MayaTulumResort01, Sales & Marketing Coordinator at Maya Tulum Resort, responded to this review

Thank you for taking the time to leave a review, and for choosing Maya Tulum Resort! we are so glad to hear you enjoyed your accommodations, as well as the absence of TV's in the rooms. Our resort strives to provide exceptional customer service, and we are thrilled to see that we were able to exceed your expectations. We will...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Airport Transportation
  • Multilingual Staff
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Mexico’s Maya Tulum Resort is a destination like no other - a vortex of natural energy and wonder. Located an hour and a half from Cancun on the sparkling waters of the Mexican Riviera, Maya Tulum Resort guests are encouraged to engage in a life-transformational yoga experience, indulge in healthy cuisine, be pampered by gifted healers and spend lazy afternoons basking alongside the azure waters of the Caribbean Sea. Maya Tulum Resort features two fully-equipped yoga halls offering classes twice daily under the skilled and gentle guidance of experienced teachers. Yoga classes are offered in many different styles and variations - including Hatha, Vinyasa, Iyengar and SUP Yoga - plus a variety of special yoga retreats. Maya Tulum Resort also offers outdoor oceanfront yoga, a Meditation Labyrinth and a Temazcal Sweat Lodge for traditional Mayan ceremonies. Maya Tulum Resort offers 49 spectacular thatched-roof guest accommodations, including Villas, Beach Front Cabanas and Ocean View Cabanas. Each secluded bungalow was designed to let in the light, fresh air and the soothing sounds of the ocean. Guests can enjoy immaculate beds with crisp white linens, well-appointed tiled bathrooms and daily maid service. To help guests truly retreat and disconnect, Maya Tulum Resort offers no televisions, phones or clocks in the guest rooms. Wireless Internet is available in the restaurant and at the Front Desk. Maya Tulum Resort features a seaside restaurant with cool marble floors, white limestone walls and enormous windows offering fantastic views of the turquoise Caribbean Sea. The restaurant serves a variety of fresh dishes for breakfast, lunch and dinner, including proteins, seafood and vegetarian meals, along with Americano coffee, fresh juices and a selection of house teas; a full bar is also offered. Great focus is placed on nutrition and meals are designed to accommodate a wide range of dietary preferences. Maya Tulum Resort features eight individual spa rooms specially designed to help guests find absolute peace of mind within the beauty and elegance of simplicity. Rooted in ancient inspiration, the resort offers a variety of relaxing spa treatments based on ancient Mayan specialties, including the Mayan Honey Xuunan Kab and a traditional Mayan Clay Massage. Additional options include Aromatherapy, Hot Stones Therapy, Reiki, facials, body treatments and exfoliations. Guests are encouraged to explore Mexico’s Yucatan Peninsula through a variety of guided half and full day adventure tours. Excursion options include visiting the Tulum Ruins or the Coba Ruins to learn about the ancient Mayan culture, snorkeling trips to a lagoon filled with tropical fish and coral formations or a tour of the Aktun Chen caverns followed by a cool, refreshing dip in the Xunaan-Ha Cenote. ... more   less 

Additional Information about Maya Tulum Resort

Address: Carretera Tulum-Boca Paila, KM 7 | Hotel Zone, Tulum 77780, Mexico (Formerly Maya Tulum Retreat & Resort)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Price Range: ₹ 15,120 - ₹ 27,752 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Maya Tulum Resort 3*
Number of rooms: 49
Reservation Options:
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Also Known As:
Maya Tulum Retreat And Resort
Maya Tulum Retreat Hotel Tulum
Maya Tulum Retreat Resort
Hotel Style:
#6 Top resorts Hotel in Tulum
#16 Spa Hotel in Tulum
#27 Family Hotel in Tulum
#30 On the Beach Hotel in Tulum
#31 Romantic Hotel in Tulum
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Questions & Answers

Here's what travellers have asked, with answers from Maya Tulum Resort staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I prefer the beach front cottages”
 of 5 bubbles CreoleContessa, 9 Feb 2017 | Read review
“Even the "garden" rooms are just footsteps away from the ocean.”
 of 5 bubbles joeyz950, 6 Feb 2017 | Read review
“If you have trouble sleeping with waves pounding the shore, choose a garden room.”
 of 5 bubbles 358annies, 25 Jan 2017 | Read review
“Avoid room 15 - near some sort of septic system”
 of 5 bubbles MontaukTraveler, 19 Jan 2017 | Read review
“Choose rooms further away from the street and closer to the beach. The road that the resort resides on is now quite busy.”
 of 5 bubbles hanth0ny, 18 Jan 2017 | Read review
5 of 5