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Encantada Tulum

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Encantada Tulum
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373 Reviews from our TripAdvisor Community

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Showing 336: English reviews
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Portland, Oregon
Reviewed 3 days ago NEW

Absolutely outstanding from top to bottom. The rooms were fantastic, the restaurant great, and the location superb (south end of the Tulum strip where things start to mellow out and there are fewer folks on the beach). But what made Encantada the best was the people working there. From the cleaners, to the restaurant help, to the front desk, every...

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Thank TravelhoundPortland
New York City, New York
Reviewed 1 week ago

Can't wait to go back! Everything about our stay was wonderful and romantic - the beach, the room (we stayed in a garden suite) and our meals. The staff was incredibly attentive and friendly. Breakfast every morning was delicious. We used the beach bikes almost every day - great perk that those are included. Highly recommended.

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1Thank dbpaterson
Sven S, Propietario at Encantada Tulum, responded to this review

Thank you so much for taking the time to write this nice review and recommend us to other travelers! It is so good to know everything about your stay was wonderful and romantic, that is exactly our main goal. It is also a pleasure to read everything else was of your total satisfaction, from the breakfast to the amenities. We...

Palm Harbor, Florida
Reviewed 1 week ago

I been in many hotels and restaurants in all Riviera Maya and Cancun. Normally I do not write any coments about them but this time I have to share my experience in this awesome hotel and Restaurant. When we arrived there our host was Ismael , all the time with a big smile and ready to fullfiil all our expectations,...

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Thank Puntito_24
Yves N, Propietario at Encantada Tulum, responded to this review

Thank you so much for having us rated excellent and taking the time to write this review. We are glad to know you enjoyed the accommodation, restaurant, surroundings and service. It will be an honor to have you next time. Best regards!

Louisville, Kentucky
Reviewed 1 week ago

We had a fantastic stay at Encantada. We stayed here for only two nights - as the other hotel we were staying at on our vacation was all booked for those nights due to a wedding. We absolutely loved it here; and would have preferred to have extended our stay instead of transferring hotels. Though this property has a lot...

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Thank tswhitty
Yves N, Propietario at Encantada Tulum, responded to this review

Thank you so much for sharing your experience with other future guests. I'm so glad you enjoyed your time with us and that our staff took such good care of you, they are wonderful and we hope to make all of our guests feel like family. It would be a pleasure to become your new favorite option in your upcoming...

Reviewed 1 week ago

My fiancée and I just returned home from our second visit to this splendid retreat. The food is incredible, the coffee second to none, and the beach and rooms pristine. But most of all, the staff at this abode--Javier, Maria, Ismael, Carlos, and Alfredo, among many others--are what make it such a wonderful place to recharge and relax, as they...

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1Thank Scott B
Yves N, Propietario at Encantada Tulum, responded to this review

Hi Scott! It makes us so happy to read that we succeeded in fullfiling your expectations by taking care of every detail that you came back and enjoy your stay even more. It is so good to know you loved the accommodation and surroundings, and that our bar and restaurant was of your total satisfaction. It would be a pleasure...

Richmond, Virginia
Reviewed 2 weeks ago

This was our 6th stay at Encantada and as always, such a lovely experience. Nothing like your typical resort , a small and unique little piece of heaven where you can completely unwind. The view is breathtaking, food is delicious, beds are cozy and the service is like no other. The staff is so friendly and attentive in such an...

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Thank ag0ldenfamily
Yves N, Propietario at Encantada Tulum, responded to this review

It was a pleasure to know we succeeded in honoring your trust once again. We know this comprehensive and detail review will help so many travelers seeking a peaceful accommodation and an honest, warm and personal service. We are glad to hear that we have preserved the qualities for which you have made this a regular stay. Thanks again for...

Reviewed 2 weeks ago via mobile

We are so pleased to have the opportunity to share our experience at Encantada, which translates to "Enchanted," and that's exactly what our experience was. Located near the end of the road to where development has overtaken Tulum, Encantada is a tranquil, beautiful oasis. After a long day of travel, we were greeted with open arms and assisted in settling...

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Thank Julie L
Yves N, Propietario at Encantada Tulum, responded to this review

Wow! It is a pleasure to know we succeeded in providing a wonderful stay. I have no words to thank you for such an extensive, comprehensive and kind review. We are extremely happy to read you enjoyed the little details we try to pin down to achieve a peaceful and wonderful stay. It is an honor to know the service,...

Reviewed 2 weeks ago via mobile

Encantada is aptly named, but we left more than enchanted with the hotel. It's truly a respite from the modern world. Quiet, elegant and serene. The staff is the strongest asset--they know everyone by name and provide the ultimate in discreet efficient service. The breakfasts are ample, the rooms luxurious and the beach unparalleled. The wifi can be a bit...

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Thank Adam d
Yves N, Propietario at Encantada Tulum, responded to this review

Hi Adam!!! I'm so glad you enjoyed your time with us and that our staff took such good care of you, they are wonderful and we hope to make all of our guests feel like family. We look forward very much to having you come see us again someday and thank you again for your lovely review.

Boston, Massachusetts
Reviewed 2 weeks ago

Encantada offers its guests the opportunity to fully relax and for me that was important. Allow yourself to step onto the sand and forget where you came from and why you needed to get away in the first place. From the initial greeting to the warm goodbye days later the experience was just right. With only eight rooms, a small...

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Thank justmyownthoughts
Yves N, Propietario at Encantada Tulum, responded to this review

We have no words to thank you for such an extensive, comprehensive and kind review. We are extremely happy to read you enjoyed the little details we try to pin down to achieve a peaceful and wonderful stay. It is an honor to know the service, accommodation, location, restaurant and, even our exchange rate! were of your delight in every...

Boston
Reviewed 3 weeks ago

Hate to write this review because we just do not want so many people knowing about how wonderful this place is, thus making it more difficult to reserve a return trip. Situated at the "quiet end" of the Tulum beach zone, Encantada may not be for everyone. It is quiet and quietly sophisticated in a very relaxed and unassuming way....

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Thank amhjr
Yves N, Propietario at Encantada Tulum, responded to this review

We have no words to thank you for such an extensive, comprehensive and kind review. We are extremely happy to read you enjoyed the little details we try to pin down to achieve a peaceful and wonderful stay. It is an honor to know the service, accommodation, location, restaurant and, even our exchange rate! were of your delight in every...

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Amenities

Highlights
  • Beachfront
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Our luxuriously appointed, rustic Tulum cabanas sit on a secluded stretch of white, powder-fine sand where one can enjoy the view from your private deck, steps away from the crystal clear Caribbean waters. Up and down the coastline you will find a natural peacefulness, gentle breezes and the hypnotic sounds of waves crashing against the sand, all in the simple tranquility of Tulum. ... more   less 

Additional Information about Encantada Tulum

Address: Carretera Tulum-Bocapaila KM 8.7 | Zona Hotelera, Tulum 77780, Mexico (Formerly Encantada Beachfront Boutique Hotel)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Price Range: ₹ 22,974 - ₹ 34,887 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Encantada Tulum 3*
Number of rooms: 8
Reservation Options:
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Hotel Style:
#1 On the Beach Hotel in Tulum
#1 Romantic Hotel in Tulum
#1 Spa Hotel in Tulum
#18 Family Hotel in Tulum
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Questions & Answers

Here's what travellers have asked, with answers from Encantada Tulum staff and other travellers.
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Questions? Get answers from Encantada Tulum staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Garden units have A/C”
 of 5 bubbles dbpaterson, 17 Mar 2017 | Read review
“I didnt see any room to not recomend. All of them are awesome”
 of 5 bubbles Puntito_24, 15 Mar 2017 | Read review
“best service”
 of 5 bubbles scottbO2177YN, 14 Mar 2017 | Read review
“We opted for the lower level garden room which was perfect. You can certainly spring for one of the ocean view rooms if you prefer.”
 of 5 bubbles justmyownthoughts, 9 Mar 2017 | Read review
“any room, really, but I would recommend a ground floor”
 of 5 bubbles amhjr, 5 Mar 2017 | Read review
5 of 5