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Encantada Tulum

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Carretera Tulum-Bocapaila KM 8.7 Zona Hotelera, Tulum 77780 Mexico
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (754)
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Panoramas (6)
Room & Suite (285)
What is Travellers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travellers and are ranked in the top 1% of properties worldwide.
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About

#1 of 207 hotels in Tulum
2021 Travellers' Choice Best of the Best
Our luxuriously appointed, rustic Tulum cabanas sit on a secluded stretch of white, powder-fine sand where one can enjoy the view from your private deck, steps away from the crystal clear Caribbean waters. Up and down the coastline you will find a natural peacefulness, gentle breezes and the hypnotic sounds of waves crashing against the sand, all in the simple tranquility of Tulum.
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Location

Full view
52Somewhat walkable
Grade: 52 out of 100
0Restaurantswithin 0 km
0Attractionswithin 0 km
Contact
Carretera Tulum-Bocapaila KM 8.7 Zona Hotelera, Tulum 77780 Mexico
Name/address in local language
Getting there
Cancun Airport117 kmSee all flights
Aerodromo de Playa Del Carmen67 kmSee all flights
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752Reviews65Q+A100Room tips
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Popular mentions
johnhallaehplumbing wrote a review 12 Sep
1 contribution
The property is beautiful and well maintained. Every single person on the staff right down to every waiter went above and beyond. The food was amazing and the hotel really has a cozy feel. I love that it’s small enough for everyone to know you and it was very quiet and relaxing.
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Review collected in partnership with this hotel
Date of stay: September 2021
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Response from Guillaume Robert, General Manager at Encantada Tulum
Responded 2 days ago
Dear John, thank you for your fantastic feedback about your recent stay at Encantada. It was a great pleasure welcoming you to Tulum. We are looking forward to welcoming you back soon! Best regards,
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Rachel W wrote a review 5 Sep
1 contribution
My husband and I have visited the Encantada in Tulum twice and if we’re lucky enough to return again this will continue to be our go to. The staff is so kind and helpful, rooms clean and gorgeous. Food is delicious. Truly paradise. Small boutique hotel with private access to the beach. We also coordinated massages and a Muyil Adventure through the hotel and both experiences were excellent. The worst part is leaving! Andy, JP and Becky at reception couldn’t have been more lovely and attentive and our tour guide Oscar was brilliant. Cannot recommend enough!!!
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Date of stay: September 2021Trip type: Travelled as a couple
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Response from Guillaume Robert, General Manager at Encantada Tulum
Responded 1 week ago
Dear Rachel , we greatly appreciate you taking the time to share your positive feedback at Encantada Tulum! I'm glad to hear you enjoyed your accommodations, amenities, and delightful options. We love to take every opportunity to make our guests' stay memorably enjoyable, so I'm delighted to hear Becky, JP and Andy were able to provide such a great level of service for you. We look forward to welcoming you back soon!
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Irina2121 wrote a review 3 Sep
New York City, New York10 contributions6 helpful votes
The hotel was spectacular ! The staff were most impressive. They are always kind and attentive. The room was beautiful and super clean. The hotel had a sister hotel across the street Radhoo and allowed us to use their pool which was an added bonus. Also the hotel could easily be communicated thru WhatsApp. Anything we need , just a quick text away. We took massages also by the beach and they were heaven. Loved this place and can’t wait to go back.
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Review collected in partnership with this hotel
Date of stay: August 2021
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Response from Guillaume Robert, General Manager at Encantada Tulum
Responded 1 week ago
Dear Irina, we really appreciate that you took the time to write this review, and we are so glad that you enjoyed your time with us! We hope to see you soon at Encantada. Best wishes.
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Carey F wrote a review Aug 2021
Dallas, Texas25 contributions8 helpful votes
We returned here to celebrate our 5yr anniversary after spending our honeymoon here. I am happy to say the integrity of the boutique experience has been maintained. The new ownership has done great and we had even more amenities at our disposal. The pool at Radoo and spa palapa at La Valise were great! NU and Itzik were very good as well. We ventured out for dinner a few times per our Concierges' recommendation. We did the Ruins and underground river cenote with Oscar which I also recommend. The staff was great and made us feel at home and were all very attentive to everything we needed. Ivan and Becky were the best !! It was good to see Carlos again who has been there for 10 years. We will return I am sure but it will not be soon enough! We live this place mainly because of the rooms ( which now have A/C!) and the location right on the beach the dining area overlooking beach was my favorite thing added and I enjoyed this every morning before anyone was up (thank you Nester for all the early am coffee before staff arrived!) Often whole lounging at the beach at this resort you feel as though you are the only ones there which is a main reason we live this locale as well. Thanks again you guys for making my anniversary so memorable 💖
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Date of stay: August 2021Trip type: Travelled as a couple
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Response from Guillaume Robert, General Manager at Encantada Tulum
Responded 2 weeks ago
Dear Carey, we really appreciate that you took the time to write this review, and we are so glad that you enjoyed your time with us! We love to take every opportunity to make our guests' stay memorably enjoyable, so I'm delighted to hear Becky, Ivan and Carlos were able to provide such a great level of service for you. We look forward to welcoming you back soon!
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Courtney White wrote a review Aug 2021
Las Vegas, Nevada3 contributions1 helpful vote
+1
We arrived with a large group for a wedding the day after hurricane grace. Even though we were originally supposed to me staying next door at a sister property La Valise that property had been damaged along with all the hotels. But the staff at all four hotel properties worked tireless to accommodate everyone as best they could. To be completely honest we loved encantada so much we didn’t feel we missed out on anything not being in our original hotel. The staff along with the property are beautiful. We couldn’t have asked for a better time. Thank you again for everything! Five stars!
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Date of stay: August 2021Trip type: Travelled as a couple
Room Tip: Bring cash, it helps a lot to already have it exchanged but most places (especially after a...
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Response from Guillaume Robert, General Manager at Encantada Tulum
Responded 3 weeks ago
Dear Courtney, thank you very much for taking the time to provide us with your feedback following your last stay at Encantada Tulum. It's an honor for us to receive such beautiful comments and we are delighted to know that you had a wonderful stay with us after hurricane Grace. The whole team looks forward to welcoming you back soon, warm regards.
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FORMERLY KNOWN AS
Encantada Beachfront Boutique Hotel
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaTulum
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Frequently Asked Questions about Encantada Tulum
Which popular attractions are close to Encantada Tulum?
Nearby attractions include Ocote Gallery (0.3 km) and Mulata Tulum (0.3 km).
What are some of the property amenities at Encantada Tulum?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
What food & drink options are available at Encantada Tulum?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Encantada Tulum?
Yes, free parking is available to guests.
What are some restaurants close to Encantada Tulum?
Conveniently located restaurants include Loco Tulum, BAK’ by Harry's Prime Steakhouse & Raw Bar, and NÜ Tulum.
Does Encantada Tulum have an airport shuttle?
Yes, Encantada Tulum offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Which languages are spoken by the staff at Encantada Tulum?
The staff speaks multiple languages, including English and Spanish.
Does Encantada Tulum have any great views?
Yes, guests often enjoy the ocean view available here.