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Encantada Tulum

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Encantada Tulum
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327 Reviews from our TripAdvisor Community

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Showing 293: English reviews
Brooklyn, New York
Reviewed yesterday NEW

Had the extreme pleasure of staying at Encantada for our anniversary. Couldn't have been a better experience. The room was simple and elegant, with a huge bed that we nearly got lost in and such beautiful finishes. The bungalow fit perfectly into the amazing white sand and thoughtfully manicured vegetation that gave it such privacy. Stayed in Arena directly on...

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Thank johnnydapipa
Everett, Washington
Reviewed 6 days ago NEW

My boyfriend and I spent 5 nights in the Cielo room. It could not have been more perfect! We woke up to absolutely amazing ocean views everyday. Everyone we encountered was wonderful, so friendly and helpful. They went out of their way to make our vacation amazing. When my boyfriend forgot his iPad charger they brought in one of their...

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1Thank leagle141
Cheyenne, Wyoming
Reviewed 6 days ago NEW

When you figure out your when, the Encantada Tulum is the where, what, how, and why. The setting of the hotel and the beach is truly tranquil, relaxing and quiet. Set in its own nook of trees and shrubs with small beach huts on white sands and turquoise Caribbean waters. The rooms are rustic but elegant, simple and comfortable. The...

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3Thank theevers
Miami Beach, Florida
Reviewed 1 week ago

What could be better than staying in the best accommodations imaginable with the most authentic, down to earth staff around? Encandada is the real deal....Small and intimate, great location, great food, amazing drinks, even more amazing staff. I would highly, highly recommend Encantada to anyone traveling to Tulum looking for an incredible experience.

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1Thank Jen80lola
Sven S, Propietario at Encantada Tulum, responded to this review

Thank you very much for such nice comments! It makes us sooooo happy that by having fullfiled your expectatives regarding service, food and location, you felt in the best acomodtion imaginable!!! We really appreciate the time taken to write this wonderful review, we know many travelers will find it highly, highly usefull. Hasta pronto!

Reviewed 1 week ago

Spent my 30th birthday and anniversary at Encantada. It was simply amazing. By far my FAVORITE place in Tulum. Beach front. Clean, powder white sand. Boutique style. Attention to detail in EVERY aspect. Best margaritas in Mexico, made with finest, freshest ingredients. The staff is so friendly and personable. They gave us a special welcome gift upon arrival. The room...

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Helpful?
Thank Desiree P
Yves N, Propietario at Encantada Tulum, responded to this review

It makes us so happy to read this!!! It is a great honor having being selected to spend both your birthday and anniversary, as well as in having succeeded in fullfiling your expectations by taking care of every detail. It is so good to know you loved the accomodation and sorroundings, and that our bar and restaurant was of your...

San Rafael, California
Reviewed 1 week ago

As a couple that has traveled the world, I can say that it doesn't get much better than Encantada for a couple seeking a small, beautiful, quiet, comfortable, well maintained getaway with a warm and friendly staff and a great beach. So many other reviews have highlighted all of the wonderful aspects of this place, so I'll focus on a...

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1Thank Tom K
Yves N, Propietario at Encantada Tulum, responded to this review

What an amazing review! Thank you sooooooo much. We really appreciate it not only because is one of the most comprehensive and accurate we have ever had, but also because we’re sure many travelers will take great advantage of it. We are really glad you enjoyed and understood the concept, from the personalized, casual and friendly service to the ecological...

San Francisco, California
Reviewed 2 weeks ago

Encantada wins on every level imaginable. Sure, the accommodations are beautiful, the beach is perfect, and the location is ideal on the Tulum beach. But what makes this hotel wonderful is so much more than that. The staff is so wonderful, and you really do develop a personal relationship with everyone. From the kitchen staff to those at the front...

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Helpful?
Thank Alex K
Management response:

What a wonderful review, thank you so much! We are happy to know we fulfilled all your expectatives, from accommodation and surroundings to, especially, our warm and personalized service. It’s a pleasure to know that you too practiced your Spanish: Muchas, muchas gracias a ti!

Reviewed 2 weeks ago via mobile

It's a dream . Perfect place to relax , eat great food and sleep with the sound of the ocean . The staff is amazing and they help u whit everything you need just to enjoy this paradise call tulum. Walk to the perfect restaurant or yoga class. It's actually difficult to leave the hotel because you have everything you...

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Thank Alejandro S
Management response:

Thank you so much for taking the time to share your experience. We are so happy to hear you had magical stay! The team is pleased to know they did a good job and contributed to make you enjoy the Caribbean paradise. We hope to have you back soon to live the dream again!

Reviewed 3 weeks ago via mobile

We just fell in love with this charmingly gorgeous little piece of heaven. The location cannot be beat. The beach is perfection. No crowds like other parts of the coast. We loved everyone working here who made our stay so welcoming and relaxing. The staff Maria, Jose, Carlos, Ishmael and the rest of the staff attended to our every need...

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Helpful?
Thank Andrea P
Yves N, Propietario at Encantada Tulum, responded to this review

Thank you so much for such nice comments; the team is pleased to read them !!! It makes us very pride to fullfil the expectations we have earned with TripAdvisor. We are glad that you enjoyed our concept focused on the staff`s warm approach to personalized service and the relaxed and private atmosphere of the acommodation. It is as well...

New York City, New York
Reviewed 3 weeks ago via mobile

My husband and I stayed at Encantada for my 40th birthday and it was everything we'd hoped for. Beautiful rooms and beach, lovely staff, great food and relaxing vibe. The Estrella room is especially gorgeous. I hope we can come back!

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Thank vdesimone
Erick F, Director de Relaciones Públicas at Encantada Tulum, responded to this review

We are so happy to hear it was a perfect birthday! We are glad that our service, accommodation and surroundings fulfilled your expectations. And most of all, that everything contributed to enjoying the Caribbean’s incomparable relaxing vibe. We would love to have you back, hasta pronto!

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Amenities

Highlights
  • Beachfront
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Beachfront
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Our luxuriously appointed, rustic Tulum cabanas sit on a secluded stretch of white, powder-fine sand where one can enjoy the view from your private deck, steps away from the crystal clear Caribbean waters. Up and down the coastline you will find a natural peacefulness, gentle breezes and the hypnotic sounds of waves crashing against the sand, all in the simple tranquility of Tulum. ... more   less 

Additional Information about Encantada Tulum

Address: Carretera Tulum-Bocapaila KM 8.7 | Zona Hotelera, Tulum 77780, Mexico (Formerly Encantada Beachfront Boutique Hotel)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Price Range: ₹ 20,372 - ₹ 36,413 (Based on Average Rates for a Standard Room)
Number of rooms: 8
Reservation Options:
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Hotel Style:
#1 Romantic Hotel in Tulum
#1 On the Beach Hotel in Tulum
#1 Spa Hotel in Tulum
#18 Family Hotel in Tulum
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Questions & Answers

Here's what travellers have asked, with answers from Encantada Tulum staff and other travellers.
35 questions
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Questions? Get answers from Encantada Tulum staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ocean breezes from the upper front beach rooms, but all rooms comfortable and quiet. Lower rooms had AC unit available.”
  • Sunrise from the deck
 of 5 bubbles theevers, 3 Dec 2016 | Read review
“Keep in mind, no A/C for hot sleepers. We visited in May when it was pretty hot. But had NO issues because of the fantastic ocean breezes.”
 of 5 bubbles 679desireep, 27 Nov 2016 | Read review
“Our room was an ocean view room. The Luna. Amazing!”
 of 5 bubbles ManhattanBeachGirl, 1 Nov 2016 | Read review
“upper beach view room”
 of 5 bubbles _lorenzobotero, 18 Oct 2016 | Read review
“Beach front rooms way to go. Upper beach front for sure”
 of 5 bubbles esmym2016, 17 Oct 2016 | Read review
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