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Coco Tulum

799 reviews
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Traveller (766)
Room & Suite (266)
Pool & Beach (146)
Overview
  • Excellent64%
  • Very good25%
  • Average7%
  • Poor3%
  • Terrible1%
Travellers talk about
“juanita diavola”(35 reviews)
“shared bathroom”(43 reviews)
“beach bar”(47 reviews)
Free Internet
Free Parking
Beachfront
Non-Smoking Rooms
Restaurant
Airport Transportation
Room Service
2.5 Star Hotel
All hotel details
Offers from Coco Tulum
Offers & Announcements: US$ 199 (USD)
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Reviews (799)Write a Review
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329
130
41
22
11
Show reviews that mention
All reviewsjuanita diavolashared bathroombeach barbug netconch shellsbeach vieweco hotelgreat beachfalling asleepyour feetsun loungersgreat vibethe perfect spotrented bikesoutdoor showercleaning staffno air conditioning
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11 - 15 of 533 reviews
Reviewed 3 weeks ago via mobile

There are several places you can stay by Tulum’s beautiful beach, but nothing compares to Coco Tulum. Its bungalows are one of a kind with simple yet attractive devour. Each bungalow has a private hammock where you can chill after a long day. What makes...More

Thank Carlos M
Response from CocoMgmt, Gerente at Coco TulumResponded 3 weeks ago

Hello Carlos Thank you for taking some time to share your opinion We are glad that you stayed with us and enjoyed Best

Reviewed 3 weeks ago

My husband and I stayed here last week for our honeymoon. We booked room #2 right on the beach, and it had an amazing, unobstructed view of the beach. I think it was the best location of all the rooms we encountered, as it was...More

1  Thank RenMechan
Response from CocoMgmt, Gerente at Coco TulumResponded 1 week ago

Hello Ren Thank you for taking dome time to share your opinion We are very sad to see that we weren´t able to fulfill your need We appreciate your opinion so we can improve in the mentioned areas Regards

Reviewed 3 weeks ago

We had termite infested rooms. Feces in our beds. No one would help us at the hotel and they did not speak English. We got sick from the food. We were not compensated. We had young children and wanted to have a pleasant family vacation...More

3  Thank Madison F
Response from CocoMgmt, Gerente at Coco TulumResponded 1 week ago

Dear guest, Thank you for taking some time to share your opinion. We are really sorry about the uncomfortable situation you had during your stay, we did our best to solve this situation and it is very sad to see that your comment is not...More

Reviewed 3 weeks ago via mobile

If I could rate this a "0" I would! My wife and I took our family here from December 26-31 of this past year, and our experience was anything but enjoyable. We had a total of 3 rooms in our party in what we found...More

3  Thank Bianca H
Response from CocoMgmt, Gerente at Coco TulumResponded 1 week ago

Dear guest, Thank you for taking some time to share your opinion. We are really sorry about the uncomfortable situation you had during your stay, we did our best to solve this situation and it is very sad to see that your comment is not...More

Reviewed 4 weeks ago

Once again we decided to stay in COCO Tulum for x-mas this year and it was amazing, the hotel was different that last year which means that they´ve been improving everything. I saw more rooms, a new front desk and obviously the best beachbar we...More

Thank RayJohnson79
Response from CocoMgmt, Gerente at Coco TulumResponded 4 weeks ago

Hello Ray Thank you for taking some time to share your experience with the Trip Advisor community We are glad that you enjoyed Coco again See you soon Best

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Internet
Free Parking
Beachfront
Room Service
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Room Service
Airport Transportation
Concierge
Multilingual Staff
Things to do
Restaurant
Bar/Lounge
Spa
Details
Price range
US$ 206 - US$ 309 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$ 206 - US$ 309 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (766)
Room & Suite (266)
Pool & Beach (146)
Dining (64)
Amenities (5)
Family and Play Areas (1)
Questions & Answers
Ask a question
Brooke B
19 January 2018|
Answer
Response from CocoMgmt | Property representative |
Hello Brooke Thank you I confirm it has both Ac and private bathroom See you soon Best
0
Votes
Google Translation
Kriti G
14 January 2018|
Answer
Response from CocoMgmt | Property representative |
Hello , Please send an email to the mail provided on the website Best
0
Votes
Google Translation
Kriti G
14 January 2018|
AnswerShow all 2 answers
Response from CocoMgmt | Property representative |
Thank you, Please send us an email, we will reply as soon as we can Best
0
Votes
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12345613
Room Tips
"all the rooms are feet from the beach, but ours looked straight out to the ocean and was the closest to it..."
Read review
"Get cabana 37 for one of the best Ocean view rooms"
Read review
"Garden room 23 is more private"
Read review
"Choose rooms on the side of the property away from the beach bar if you want a quieter space."
Read review
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