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Secret Garden Hotel

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Traveller (361)
Room & Suite (180)
Dining (13)
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Overview
  • Excellent70%
  • Very good25%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“ado bus station”(20 reviews)
“two blocks”(16 reviews)
“tulum town”(26 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Rooms
Kitchenette
Multilingual Staff
3 Star Hotel
All hotel details
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Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (724)
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Traveller rating
347
112
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347
112
17
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4
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All reviewsado bus stationtwo blockstulum townthe main striphot waterstayed longercouple of nightscomplimentary breakfastrestaurants and shopsrent a bikemini fridgesmall hotelceiling fantacoscancun airportlaid backjoshua
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281 - 285 of 487 reviews
Reviewed 25 November 2012

I stayed there 2 years ago and I liked it a lot so I decided to go again this year. I went with a friend who hasn't been to Mexico before. We stayed 2 nights and loved it. My friend was so impressed and we...More

1  Thank sana_pdc
Response from SecretGardenTulum, Owner at Secret Garden HotelResponded 13 January 2013

It gave us great pleasure knowing you came for the second time, and that your stay was comfortable. Thank you for your glowing comments on Tripadvisor and we hope to see you again soon.

Reviewed 21 November 2012

Nice hotel in Tulum, clean and safe. The staff is really friendly and helpfull and they will do their best to help you. The cabana was really big,clean and with the kitchen you can cook there. Good position close to the center of Tulum. Will...More

Thank flavia186338
Response from SecretGardenTulum, Owner at Secret Garden HotelResponded 14 January 2013

Thank you very much for your comments. We are glad you've enjoyed your stay, we really enjoy our work, the best part is to watch our new friends leaving with a big smile. Come back soon, you are always welcome. Best regards. Joshua.

Reviewed 20 November 2012

We had a great time in Tulum & at the Secret Garden. We found the location really handy for exploring attractions nearby and preferred being closer to the main town rather than isolated out with the other hotels. The rooms were spacious and very comfortable,...More

Thank Shanz_1980
Response from SecretGardenTulum, Owner at Secret Garden HotelResponded 14 January 2013

Thank you for your comments on Tripadvisor, We are glad you've enjoyed your stay and you've haved fun in Tulum. After almost 5 years Tulum keep surprising us with undiscover attractions, next time we will be happy to share all this information. Best Regards Joshua.

Reviewed 16 November 2012

I stayed in Secret Garden on late October 2012. It was really amazing hospitality we had. The room was super clean and quiet. There was even little speaker in the room so I could be more relaxed with my songs while I was staying in...More

Thank groovyohan
Response from SecretGardenTulum, Owner at Secret Garden HotelResponded 14 January 2013

Hola, thank you very much for taking the time and write us a review, we really appreciate this. We will consider your suggestions. We promise to work hard to make your next visit better. We hope to soon see you again. Joshua

Reviewed 12 November 2012

Whilst it's not on the beach, it is located in a quiet area very close to the main strip with lots of restaurants nearby. The staff are lovely, very helpful and happy to have a chat and listen to your stories. The rooms are really...More

Thank Nell188
Response from SecretGardenTulum, Owner at Secret Garden HotelResponded 15 January 2013

Hi, we are happy knowing that you had a pleasant experience with us. We want to thank you for taking time to write your comments on tripadvisor. We hope to see you again and be able to talk about your new stories. Come back soon....More

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Most Booked Properties in Tulum, Mexico
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Free Parking
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Multilingual Staff
Room amenities
Air Conditioning
Details
Price range
US$ 64 - US$ 94 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$ 64 - US$ 94 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Accessible rooms
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Traveller (361)
Room & Suite (180)
Dining (13)
Pool & Beach (2)
Family and Play Areas (14)
Questions & Answers
Ask a question
Elizabeth J
1 August 2015|
AnswerShow all 2 answers
Response from Jarp23 | Property representative |
Hola Elizabeth, Thank you for writing us. We have alot of tours available to diferent places, to Chichen Itza and Cenote Ik-Kil we have two options, the economic one have a price of 57usd and the small group tour have a... More
2
Votes
Room Tips
"Try not to book the 1st room located by reception as you may hear people checking in/out. It might disturb..."
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"Super quiet away from it all!"
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"Quiet place close to the city center. Excellent services provided by Itzel, Joshua and Jorge"
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"We had a room on the left side, beautiful"
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