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Kai Tulum

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Zona Hotelera Tulum, Tulum 77780 Mexico
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (319)
Room & Suite (78)
Dining (54)

About

#54 of 207 hotels in Tulum
A boutique hotel where modern luxury plays in seamless harmony with the natural beauty of Tulum, the trendiest beach destination. Nestled in a pristine white-sand Caribbean beach, this hotel features thirteen elegant villas, a gourmet Mexican kitchen, and a beach club at Playa Pescadores. A privileged location overlooking the Mayan Ruins.
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Location

Full view
68Somewhat walkable
Grade: 68 out of 100
0Restaurantswithin 0 km
0Attractionswithin 0 km
Contact
Zona Hotelera Tulum, Tulum 77780 Mexico
Name/address in local language
Getting there
Cancun Airport109 kmSee all flights
Aerodromo de Playa Del Carmen59 kmSee all flights
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269Reviews11Q+A10Room tips
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Popular mentions
BaileyVP wrote a review Aug 2021
4 contributions5 helpful votes
+1
I booked this hotel because I loved the idea of being in our own little house secluded from everyone. I was disappointed to find that it didn’t feel private. They have people working on the grounds constantly. So at any point in time there were seven men standing right outside looking into the room. I never felt comfortable enough to spend time on the patio with them two feet away just staring. Even my husband felt it was weird how much time they spent right in front of our room. You don’t need several men to rake sand. The room itself was beautiful. They have mosquito spray which I thought was nice. They bring coffee and tea daily to you. The shower was awesome too. One downside is that they turn off the air from 9-6. You can ask them to turn it back on but they took several hours to respond and get it working. They are really small so the front desk are only there for a part of the day. We mostly interacted with the security guard for help with checking in, taxis or things to do. They have a good restaurant. The food is delicious but pricey. We ate there several times and never had a bad meal. Most of the staff were really nice and helpful. Overall, it’s a cute place but if I come back to Tulum I think i will try another hotel for some more privacy.
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Date of stay: June 2021Trip type: Travelled as a couple
1 Helpful vote
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Geof H wrote a review Aug 2021
1 contribution
We booked an ocean front villa 4 months out. 38 days before our trip they emailed to inform us that the entire resort will be closed for an entire month to remodel and our reservation was canceled. Since we are now so close to the date of our trip there is hardy any availability and prices are sky high. We booked when we did to get a reasonable rate and to lock in the dates. Will never do business with Kai or any of its related properties which is a shame because it came highly rated from friends that have stayed.
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Date of stay: August 2021
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Karina K wrote a review Jul 2021
Lemon Grove, California14 contributions3 helpful votes
I cannot say enough great things about Kai Resort, the location, the staff, the food. We enjoyed every moment of our stay there! You get your own bungalow, it’s clean and nice appointed, and just a minute walk to the beach. There’s a restaurant where you can get a daybed and just lounge there all day tanning and enjoying food and drinks. Its not crowded and has a very relaxing vibe. They bring you coffee to your balcony every morning at the time you requested. Tulum ruins are 20 minutes walking distance away, a must see! Kai was recommended to us by a friend who stayed there like 10 times. I thought he was obsessed but now I am too! See you in January 2022 again ;)
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Date of stay: February 2021Trip type: Travelled as a couple
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Chloe E wrote a review Jun 2021
2 contributions
The whole staff was beyond helpful and amazing, especially Gerardo who took care of us most of our stay for food and drinks and anything else in between. Nos ayudó con todo. He even even went out of his way to secure us a ride to the airport (shoutout to Ricardo!). Gracias a Alejandro y Felipe también! Lo hemos pasado muy bien en Kai Tulum. Estamos emocionados para regresar un día. Chloé y Todd X
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Date of stay: June 2021Trip type: Travelled as a couple
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Michelle H wrote a review May 2021
9 contributions1 helpful vote
+1
We stayed 4 glorious nights at Kai Tulum with our two kids ages 13 and 10. We were in a double suite with partial ocean view and it was so worth the extra $$. We were tucked away in the corner with no one in front of us. Every morning my husband and I enjoyed our coffee on the patio and looked out at the beautiful Aqua blue ocean. It was such a nice touch having coffee delivered to our patio every morning and they even brought our kids a glass of milk! Check in was very easy and they helped us bring our heavy luggage to our bungalow. Every morning there was someone cleaning up the area in front of the rooms; ranking, picking up leaves and clearing any other fallen debris. We enjoyed many meals at the Kai restaurant and beach club. The servers are so attentive and kind! Josue, we are going to miss you!! We don’t drink so sometimes I feel like our servers are a little put off by that but not Josue! Thank you for making us feel so special! We will definitely be back! Highly recommended!
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Date of stay: May 2021Trip type: Travelled with family
Room Tip: Enjoy the Kai Beach club! It’s a wonderful perk of staying at Kai Tulum.
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LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaTulum
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Frequently Asked Questions about Kai Tulum
Which popular attractions are close to Kai Tulum?
Nearby attractions include Tulum Archaeological Site (1.1 km), Parque Nacional Tulum (1.0 km), and Mayan Beach (1.0 km).
What are some of the property amenities at Kai Tulum?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Kai Tulum?
Top room amenities include air conditioning, a mosquito net, and a seating area.
What food & drink options are available at Kai Tulum?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Kai Tulum?
Yes, free parking is available to guests.
What are some restaurants close to Kai Tulum?
Conveniently located restaurants include Mezzanine Thai Restaurant & Bar, Kitchen Table, and La Plaza Buffet.
Does Kai Tulum have an airport shuttle?
Yes, Kai Tulum offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Kai Tulum?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Kai Tulum?
The staff speaks multiple languages, including English and Spanish.
Is Kai Tulum accessible?
Yes, it offers facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.