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Traveller (11)
Dining (1)
Pool & Beach (1)
  • Excellent59%
  • Very good28%
  • Average10%
  • Poor0%
  • Terrible3%
  • 2 Dec 2016
    “A budget boutique hotel in an awkward neighborhood.”
  • 6 Jul 2016
    “stay away unless you re looking for a youth hostel”
Calle 25 Norte bis entre 38 y 40 Colonia Zazil-Ha, Playa del Carmen 77710 Mexico See on map
Free Wifi
Air Conditioning
Non-Smoking Hotel
Airport Transportation
3 Star accommodation
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Itzayana Hotel is a boutique hotel located in the heart of Playa del Carmen, in a quiet area just a few blocks from the famous 5th avenue and 7-minute walk from the beach. Guests may enjoy the outdoor swimming ...More pool, located on the roof-top terrace and free WiFi. Rooms at Itzayana Hotel have a trendy chic decor and will provide you with air conditioning, seating area, free WiFi, private bathroom with shower and free toiletries. You will find a tour desk at the property. It offers a peaceful rooftop where you can relax in the swimming pool and have a sunbath on the area surrounded by green gardens. It also features a swimming pool on the fresh patio. Vibrant and popular 5th Avenue, where many restaurants, bars and shops are located, can be reached in a short 5-minute walk. Guest can also go to the large supermarket located 300 metres away. Xcaret Eco Theme Park is a 15-minute drive away.The hotel is 55.5 km from Cancún International Airport. Shuttle services are available upon request and at a surcharge. Less
Hotel class
Hotel Amenities
Free High Speed Internet (WiFi)
Air Conditioning
Airport Transportation
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Shuttle Bus Service
Room Service
Breakfast included
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
Price range
US$ 60 - US$ 120 (Based on Average Rates for a Standard Room)
Formerly known as
Hotel Carlota
Also Known As
Itzayana Hotel Riviera Maya/Playa Del Carmen
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
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Nearby AttractionsSee all 762 attractions in Playa del Carmen
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Traveller (11)
Dining (1)
Pool & Beach (1)
Room & Suite (1)
Reviews (29)
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1 - 5 of 11 reviews
Reviewed 2 December 2016

I did not make a reservation to this hotel but I had to stay there. The room was clean but covered in cleaner. It had no AC but it did have two large ceiling fans that would blow a wig off of your head. There...More

Thank dc2jz
Reviewed 6 July 2016

we love to stay in small and cosy hotels but this one makes you feel that the others guests are not next door but in your room. bathrooms are useless... unless your are 10 inches tall. no windows and no pressure. the common area are...More

Thank DomaineFL
Reviewed 15 March 2016

We visited Playa del Carmen for the first time last week, and our two nights spent at Hotel Carlota were ideal. The staff was very attentive to our needs with children in tow. They were friendly and accommodating when we requested a room change. And...More

Thank carmenpa19
Reviewed 27 February 2016

Hotel Carlota was just what I needed after a week in Tulum beach in a teepee. A cute boutique hotel with friendly staff, AC, a safe, and (kind of spotty, at least for me) wifi. It's set a little bit away from 5th ave, which...More

1  Thank Parisa Z
Reviewed 16 February 2016 via mobile

We are here now and love it! The staff are very friendly and attentive. The rooms are comfortable and very clean. The neighbourhood is quiet and very safe. I would stay again in a heartbeat. A tiny fridge in the room would be nice but...More

Thank purpleorchidCanada
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Room Tips
"Go someplace closer to the beach."
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"ground floor for great access to pool"
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