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10/8/2017 11/8/2017
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    Grand Sunset Princess All Suites Resort

    Prolongacion 5ta. Avenida Mza. 20 Lote 006, Playa del Carmen 77710, Mexico
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    Best prices for your stay
    10/8/2017 11/8/2017
    Lock in the lowest price from our partners
    US$ 271
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    Traveller (9695)
    Pool & Beach (2095)
    Room & Suite (1622)
    Petit Lafitte
    1,531 reviews
    #7 of 209 hotels in Playa del Carmen
     
    Grand Velas Riviera Maya
    3,142 reviews
    #2 of 209 hotels in Playa del Carmen
     
    Platinum Yucatan Princess All Suites & Spa Resort
    5,422 reviews
    #59 of 209 hotels in Playa del Carmen
     
    Grand Riviera Princess All Suites Resort & Spa
    8,110 reviews
    #81 of 209 hotels in Playa del Carmen
     
    Overview
    • Excellent46%
    • Very good31%
    • Average13%
    • Poor6%
    • Terrible4%
    Travellers talk about
    “sports bar” (775 reviews)
    “fondue” (508 reviews)
    “sunset side” (373 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Butler Service
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Petit Lafitte
    1,531 reviews
    #7 of 209 hotels in Playa del Carmen
     
    Grand Velas Riviera Maya
    3,142 reviews
    #2 of 209 hotels in Playa del Carmen
     
    Platinum Yucatan Princess All Suites & Spa Resort
    5,422 reviews
    #59 of 209 hotels in Playa del Carmen
     
    Grand Riviera Princess All Suites Resort & Spa
    8,110 reviews
    #81 of 209 hotels in Playa del Carmen
     
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    Write a Review
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    Reviews (8,798)
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    There are newer reviews for Grand Sunset Princess All Suites Resort
    See the most recent reviews

    3,751 - 3,755 of 7,258 reviews

    Reviewed 20 August 2013

    First off, Sunwing was so great to fly with, the flights were on time, the flight attendants were very friendly and helpful, the food was, well it’s plane food, so analyze it as you will. Once we got into Cancun and onto the bus, the...More

    10  Thank Kendra P
    Response from Obed C, Gerente at Grand Sunset Princess All Suites ResortResponded 23 August 2013

    Dear Guest, Thank you for taking the time to share your comments concerning your stay at Grand Sunset Princess. Providing our guests with the best possible hospitality and service has always been our mission, therefore, your feedback is extremely important as it helps us to...More

    Reviewed 20 August 2013

    We went to the Grand Riviera Princess in August 2013. Once there, we were 'upgraded' to the Grand Sunset Princess. They both are really the same hotel, so I'm posting under both names. I had not understood this before I went, and had only read...More

    5  Thank zaz936
    Response from Obed C, Gerente at Grand Sunset Princess All Suites ResortResponded 24 August 2013

    Dear Guest, Thank you for your recent visit with us and for providing this extensive and great feedback. I was pleased to read that you really enjoyed your stay at Grand Sunset Princess. I am glad that our hotel, services and the attention from our...More

    Reviewed 20 August 2013

    My fiancée and I traveled here last week and it exceeded our expectations. We are both world travelers and have pretty high expectations when it comes to hospitality. We chose the swim out pool junior deluxe suite and enjoyed having pool access. The grounds were...More

    4  Thank Danielle_B2013407
    Response from Obed C, Gerente at Grand Sunset Princess All Suites ResortResponded 4 September 2013

    Dear Guest, Thank you for your feedback on your stay at Grand Sunset Princess. We are delighted to hear that you have enjoyed your stay with us. On behalf of all our staff we give the most sincere thank you for choosing our hotel for...More

    Reviewed 19 August 2013

    I am not sure why anyone would give this resort a negative review. From the time we arrived until the time we departed we were treated very well. Our rooms (travel in a group of 6) were comfortable and clean. It is a large resort...More

    7  Thank wendy92062
    Response from Obed C, Gerente at Grand Sunset Princess All Suites ResortResponded 4 September 2013

    Dear Guest, Many Thanks for sharing your experience with us and with other TripAdvisor Travelers. I appreciate the time you took to write about us, your feedback is very important to improve the opportunity areas we might have. One of our top priorities is that...More

    Reviewed 19 August 2013

    When I first got to the hotel it was around 1:30 P.M. I was hoping to check right in but the room wasn't ready, fine. I went to the buffet and had lunch and came back up an hour later. At 3 P.M. I approached...More

    6  Thank James21390
    Response from Obed C, Gerente at Grand Sunset Princess All Suites ResortResponded 19 August 2013

    Dear Guest, First of all, please accept our sincere apologies for the embarrassing situation you had when you came into your room, actually is not a very common situation and in no way represent our overall service. About your comments about the salesmen and huts...More

    Petit Lafitte
    1,531 reviews
    #7 of 209 hotels in Playa del Carmen
     
    Grand Velas Riviera Maya
    3,142 reviews
    #2 of 209 hotels in Playa del Carmen
     
    Platinum Yucatan Princess All Suites & Spa Resort
    5,422 reviews
    #59 of 209 hotels in Playa del Carmen
     
    Grand Riviera Princess All Suites Resort & Spa
    8,110 reviews
    #81 of 209 hotels in Playa del Carmen
     
    About
    Awards & Recognition
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Beachfront
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Free Internet
    • Free Parking
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Hot Tub
    • Tennis Court
    Details
    • Price range
    • US$ 191 - US$ 475 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #29 Green Hotel in Playa del Carmen
    • #41 Top resorts Hotel in Playa del Carmen
    • #47 Luxury Hotel in Playa del Carmen
    • #54 On the Beach Hotel in Playa del Carmen
    • #58 Romantic Hotel in Playa del Carmen
    • #66 Family Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 674
    • Reservation Options
    • TripAdvisor is proud to partner with Idiso Digital and BookIt.com so you can book your Grand Sunset Princess All Suites Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Grand Sunset Princess All Suites Resort And Spa ,
    • Grand Sunset Princess All Hotel Playa Del Carmen ,
    • Grand Sunset Princess Hotel ,
    • Grand Sunset Princess Review ,
    • Grand Sunset Princess Mexico ,
    • Grand Sunset Princess Resort ,
    • Grand Sunset Princess All Suites Resort Riviera Maya/Playa Del Carmen
    Add Photo Photos
    Traveller (9695)
    Pool & Beach (2095)
    Room & Suite (1622)
    Dining (586)
    Hotel & Grounds (5374)
    Bathroom (191)
    Family and Play Areas (74)
    Business Centre & Event Rooms (44)
    Nearby
    Grand Velas Riviera Maya
    3,142 reviews
    .97 km away
     
    Petit Lafitte
    1,531 reviews
    .63 km away
     
    Grand Riviera Princess All Suites Resort & Spa
    8,110 reviews
    .32 km away
     
    Platinum Yucatan Princess All Suites & Spa Resort
    5,422 reviews
    .27 km away
     
    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    pam h
    27 July 2017|
    Answer
    Response from BUDDYV | Reviewed this property |
    Freshwater and just a tad cooler than the ocean
    1
    Vote
    kjtbeal
    26 July 2017|
    Answer
    Response from BUDDYV | Reviewed this property |
    Not sure about Walmart, but I believe there is one in Playa that you can take the shuttle to 5th ave. You will find several pharmacies there. Be sure and compare prices before you buy
    2
    Votes
    Room Tips
    "Try to get a swim out room so you can see the pool"
    Read review
    "Bring insulated cup/mug and water shoes"
    Read review
    "Jacuzzi and swim up are the best."
    Read review
    "Get a swim out room!"
    Read review
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