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Grand Sunset Princess All Suites Resort

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Grand Sunset Princess All Suites Resort
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8,006 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Sunset Princess All Suites Resort
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Showing 6,600: English reviews
Toronto, Canada
Reviewed 20 December 2012

We've been to many 5 star resorts and this one for sure did not meet the standards. I really think they need to reassess that rating. When we first got there, we were given a room with 2 double beds. I know that receiving a King was not guaranteed but we later met a father and daughter that arrived at...

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1Thank bonifade
Milwaukee, WI
Reviewed 20 December 2012

Like many hotels, this resort had reviews all over the board. I was intrigued. I went with my brother for a 4 night stay and we were very pleased. The food: We mainly ate buffets and that was because a vast majority of the food was great! I was surprised how many negative comments people have posted about the food....

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1Thank sewitourist
Reviewed 19 December 2012

just got back from the grand pricess dec 17th, the place was great! 7 days in the plantinum yucatan suite, the hotel is very well maintained, clean, and the service was awesome! and the food is excellent, buffet for breakfast and lunch and 7 ala carte restaurants to chose from in the evening. its a huge hotel with lots to...

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5Thank Romerotom
Toronto, Ontario, Canada
Reviewed 18 December 2012

We've just returned from a 7 day vacation at the Sunset Princess. Upon my arrival, I was absolutely blown away by how beautiful and clean the resort is. The building design was glamourous and new, I loved the grand staircase at the lobby. The marble flooring gave it a nice elegant tough. It felt like we were at a tropical...

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5Thank Ann L
Edmonton, Canada
Reviewed 17 December 2012

We had a group of 15 stay at this resort from Dec 8-15. I recommend if you are travelling adults with no kids to stay in a swim-out deluxe room. It was by far the coolest experience and if there is a group of you, it makes it that much more fun! Opposite of your room are lounge chairs and...

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Thank NadineFrEdmAB
Red Deer Alberta
Reviewed 14 December 2012

Just got home from a 2 week vacation at sunset princess. The resort is very pretty (trees flowers and the grounds in general). Very large compound; two hotels share ammenities in center; pools, spa, fitness, bars, and buffets but have separate lobby buildings. Lots of walking; shuttles run around the outside circle of grounds. Wouldn't recomment this resort if you...

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5Thank RedDeerAlbertaCheryl
Edmonton, Canada
Reviewed 14 December 2012

Stayed dec 4-10 First off AVOID SUNWING AT ALL COSTS. Lost out on 18 hrs of vacation and a day of pay due to delays because a 'crew wasnt available, weather in cuba slowed us down' check in was quick and efficient, but then again i booked it off the bus to be the first person there. ROOM: Swim up...

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3Thank Jessie___S85
Calgary, Canada
Reviewed 13 December 2012

Let just say that the service from everyone was excellent. I have read the reviews and I really don't know what anyone has to complain about? Maybe the pleasant staff, the beautiful grounds, being treated like the time you are with the locals is a special time for you and your family. We felt our time at the "princess" mattered...

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5Thank Pat L
Ponca City, Oklahoma
Reviewed 13 December 2012

We had a wedding at this venue. We left two of our party at the hotel after the majority of us were gone and they were extorted for charges and forced to pay before they could get their luggage and leave to make the plane. You must pay any trumpred up charges or be held against your will. My daughter...

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1Thank garalync
Toronto, Canada
Reviewed 13 December 2012

The grounds of the resort were immaculate, everywhere you went people were cleaning, the rooms were kept clean also we stayed in the platinum suites I don't think there was much difference in the rooms other than we can a jaccuzzi on the balcony that we didn't use at it was dirty. The private pool and restaurant that was included...

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Thank seaton2770

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Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free Internet
  • Free Parking
  • Spa
  • Breakfast included
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Babysitting

Additional Information about Grand Sunset Princess All Suites Resort

Address: Prolongacion 5ta. Avenida Mza. 20 Lote 006, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: ₹ 11,946 - ₹ 29,627 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Sunset Princess All Suites Resort 5*
Number of rooms: 674
Reservation Options:
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Also Known As:
Grand Sunset Princess All Suites Resort And Spa
Grand Sunset Princess All Hotel Playa Del Carmen
Grand Sunset Princess Hotel
Grand Sunset Princess Review
Grand Sunset Princess Mexico
Grand Sunset Princess Resort
Grand Sunset Princess All Suites Resort Riviera Maya/Playa Del Carmen
Hotel Style:
#23 Business Hotel in Playa del Carmen
#40 Top resorts Hotel in Playa del Carmen
#41 Luxury Hotel in Playa del Carmen
#50 On the Beach Hotel in Playa del Carmen
#60 Romantic Hotel in Playa del Carmen
#66 Family Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Grand Sunset Princess All Suites Resort staff and other travellers.
960 questions
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Brooklyn, New York
over a year ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do NOT pick the south blocks as they are noisy.”
 of 5 bubbles bingz883, 14 Jan 2017 | Read review
“Swim up rooms look cool but not worth the extra money in my opinion”
 of 5 bubbles debev67, 13 Jan 2017 | Read review
“Try to book an upper floor if booked in Platinum - better chance of partial view and fresher air.”
 of 5 bubbles Wanderlust32, 13 Jan 2017 | Read review
“Swimouts are nice as central and access to everything”
 of 5 bubbles Redstone-MB, 13 Jan 2017 | Read review
“If you want to be near the lobby choose 1100 block rooms.”
 of 5 bubbles 802rr, 10 Jan 2017 | Read review
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