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Grand Sunset Princess All Suites Resort

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Grand Sunset Princess All Suites Resort
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8,202 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Sunset Princess All Suites Resort
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Showing 6,771: English reviews
Toronto
Reviewed 16 April 2013

Recently came back from an impromptu 5 day getaway at the Grand Sunset with my girlfriend and we came to realize is that you will never be able to please everyone. Keep in mind that any delays, hotel transfers etc. have nothing to do with the hotel rather the tour provider (needless to say stay away from Sunwing). With that...

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6Thank Sunseeker80_8
Gloucester
Reviewed 16 April 2013

Returned from Grand Sunset Princess Resort on April 13, 2013. This resort has the most amazing and beautiful grounds we have ever seen. Every time we travel, we always stay in wonderful and pretty resorts, but none of them can compare to this one. We stayed in the Platinum Suite and we highly recommend this. It is very close to...

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11Thank Judi D
Reviewed 15 April 2013

We've just returned from 6 days, 7 nights at the Grand Sunset and it's safe to say we wish we were back. To give you a little context for this review, we are a couple of thirty-something DINKS who have traveled five times to the south from Eastern Canada (Puerto Plata (Breezes), Veradero (Iberostar Playa Alameda, Laguna Azul) and the...

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5Thank pennythoughtsNL
Toronto, Canada
Reviewed 15 April 2013

We just got back yesterday from this resort. We went for a family wedding which was beautiful. All was coordinated nicely, the ceremony and logistics all seemed to go wonderfully. I will break out my review with the buckets of what we look at in resort vacations. We are a family of 3 with a small child: Water: the beach...

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2Thank happycanadian_11
Blaine, Minnesota, United States
Reviewed 15 April 2013

We stayed at GSP from 4/4-4/13 for our wedding. We traveled with 50 people so my review will not only be based only on our perception, but the feedback from my guests. This is my 3rd AI resort and my husband's 5th. As every review states, this resort is absolutely beautiful. Many people state it is a 15-20 min walk...

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7Thank Angela S
Oyen, Alberta, Canada
Reviewed 14 April 2013

We spent a week at this resort. Overall it was good. Very clean. Staff was very nice. Although, booking into the a la carte restaurants was impossible. We ended up going to just a couple we really didn't want at a late time. And, to my understanding "all inclusive" should be that!.. at this resort, there is extra charges for...

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2Thank Pamela S
Bethel Park, Pennsylvania, United States
Reviewed 14 April 2013

We just got back from 1 week at the Grand Sunset and it was truly a week in paradise. As for the people who write bad reviews on this resort, I have a feeling they are just miserable people in general. The room: We stayed in the junior suite deluxe swimout. Beautiful, clean, big room. No problems with any musty...

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5Thank Susan G
Grand Haven, Michigan
Reviewed 13 April 2013

I will start by saying that the employees at Grand Sunset Princess are GREAT! The people who work here are truly the best thing about the resort. Lorenzo at the Sunset buffet was the nicest employee that we met :) The grounds are beautiful and meticulously maintained. The beautiful grounds really make your longer walks enjoyable. I didn't mind all...

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Thank BobbiS26_66
Sterling Heights, Michigan
Reviewed 13 April 2013

Wow...where do I begin?! This place is a little heaven on earth! The people, the workers, the service is beyond EXCELLENT!! I spend the BEST 7 days there. The place is truly a 5 star... it's VERY CLEAN, the service is perfect, I mean you ask and they are at your doorsteps and then you receive a phone call to...

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4Thank mkaspo
Moncton, Canada
Reviewed 13 April 2013

Resort is very big, perfect for large groups. Customer service was amazing. Food was good. Only downfall is booking the a la carte restaurants. we were not able to book for the week, you need to return everyday. Photographers are amazing great wedding resort. I don't know why there are bad reviews about the WiFi, we knew before going the...

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2Thank Nathalie B

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Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free Internet
  • Free Parking
  • Spa
  • Breakfast included
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Babysitting

Additional Information about Grand Sunset Princess All Suites Resort

Address: Prolongacion 5ta. Avenida Mza. 20 Lote 006, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: ₹ 11,031 - ₹ 24,134 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Sunset Princess All Suites Resort 5*
Number of rooms: 674
Reservation Options:
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Also Known As:
Grand Sunset Princess All Suites Resort And Spa
Grand Sunset Princess All Hotel Playa Del Carmen
Grand Sunset Princess Hotel
Grand Sunset Princess Review
Grand Sunset Princess Mexico
Grand Sunset Princess Resort
Grand Sunset Princess All Suites Resort Riviera Maya/Playa Del Carmen
Hotel Style:
#23 Business Hotel in Playa del Carmen
#42 Top resorts Hotel in Playa del Carmen
#46 Luxury Hotel in Playa del Carmen
#52 On the Beach Hotel in Playa del Carmen
#58 Romantic Hotel in Playa del Carmen
#66 Family Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Grand Sunset Princess All Suites Resort staff and other travellers.
1,031 questions
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Brooklyn, New York
over a year ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for one not overlooking the pool. It is quieter on the other side and it does have a nice view.”
 of 5 bubbles wannacruise154976, 26 Feb 2017 | Read review
“Platinum section is well worth it”
 of 5 bubbles stamartin, 24 Feb 2017 | Read review
“The platinum suites are closer to the beach, include a private lobby, bar and pool and are quieter in general.”
 of 5 bubbles brandilynd2017, 22 Feb 2017 | Read review
“$5.00 a day!”
 of 5 bubbles turners_0612, 21 Feb 2017 | Read review
“I had emailed the hotel to request an upper level room with an ocean view and they did not even bother to reply.”
 of 5 bubbles leop518, 21 Feb 2017 | Read review
5 of 5