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    Grand Sunset Princess All Suites Resort

    Prolongacion 5ta. Avenida Mza. 20 Lote 006, Playa del Carmen 77710, Mexico
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    2/1/2018 3/1/2018
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    Traveller (10021)
    Pool & Beach (2137)
    Room & Suite (1651)
    Grand Riviera Princess All Suites Resort & Spa
    8,643 reviews
    #80 of 214 hotels in Playa del Carmen
     
    Grand Velas Riviera Maya
    3,322 reviews
    #3 of 214 hotels in Playa del Carmen
     
    Platinum Yucatan Princess All Suites & Spa Resort
    5,835 reviews
    #62 of 214 hotels in Playa del Carmen
     
    Petit Lafitte
    1,589 reviews
    #9 of 214 hotels in Playa del Carmen
     
    Overview
    • Excellent46%
    • Very good31%
    • Average13%
    • Poor6%
    • Terrible4%
    Travellers talk about
    “sports bar” (802 reviews)
    “fondue” (506 reviews)
    “sunset side” (381 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
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    Grand Riviera Princess All Suites Resort & Spa
    8,643 reviews
    #80 of 214 hotels in Playa del Carmen
     
    Grand Velas Riviera Maya
    3,322 reviews
    #3 of 214 hotels in Playa del Carmen
     
    Platinum Yucatan Princess All Suites & Spa Resort
    5,835 reviews
    #62 of 214 hotels in Playa del Carmen
     
    Petit Lafitte
    1,589 reviews
    #9 of 214 hotels in Playa del Carmen
     
    Write a Review
    JPMiles / Payback Arrow
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    JPMiles / Payback Arrow
    Reviews (9,186)
    There are newer reviews for Grand Sunset Princess All Suites Resort
    See the most recent reviews
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    11 - 15 of 7,551 reviews

    Reviewed 2 days ago

    We were part of a destination wedding/big birthday celebrations vacation and had an overall great time at this resort. The staff that we dealt with were very friendly and helpful. We mainly stayed around one of the swim up suites and Tinidad took great care...More

    Thank SandalsSpielberg
    Response from Princess_RivieraMaya, Community Manager at Grand Sunset Princess All Suites ResortResponded yesterday

    Dear SandalsSpielberg, Thank you so much for taking the time to leave us your feedback on your recent experience at Grand Sunset Princess. We are very glad to read you had a great stay with us and we were able to fulfil your expectations. We...More

    Reviewed 2 days ago

    I booked a really inexpensive package through Sunwing for my family of 4 (kids 9&11) and everyone was happy with the hotel. Rooms were spacious, everything worked well and was in good repair. We had two doubles and one sofa/day bed giving everyone room to...More

    Thank vanash
    Response from Princess_RivieraMaya, Community Manager at Grand Sunset Princess All Suites ResortResponded yesterday

    Dear vanash, Thank you for taking the time to share your detailed review with our TripAdvisor community. Our guests play a key role in helping us to improve our services and we truly appreciate the feedback, this will be used constructively to perfect our Grand...More

    Reviewed 2 days ago

    We took our first flight trip with our nearly 3 and 4.5 year old girls! All of us loved it! We stayed in the Platinum area (close to beach, private pool) and it was great! Sebastian at Platinum was great and took care of us...More

    Thank Kinsey S
    Response from Princess_RivieraMaya, Community Manager at Grand Sunset Princess All Suites ResortResponded yesterday

    Dear Kinsey S, We would like to thank you for choosing Grand Sunset Princess as your holiday destination during your visit to Riviera Maya. Our guests play a key role in helping us to improve our services and we truly appreciate the feedback. We are...More

    Reviewed 3 days ago

    Just returned from one week at the Grand Sunset. Its a beautiful resort, impeccably manicured grounds, expansive pools, clean and ample beach. The resort is big, so be prepared to walk... The food is amazing: the buffets large and plenty of choices available. The A...More

    3  Thank 839goncalves
    Response from Princess_RivieraMaya, Community Manager at Grand Sunset Princess All Suites ResortResponded 2 days ago

    Dear 839goncalves, Thank you for choosing Grand Sunset Princess as your holiday destination during your visit to the Riviera Maya. We are absolutely delighted to read you had a wonderful experience during your stay, but the most important for us is our staff recognition, we...More

    Reviewed 4 days ago via mobile

    Get the dinner and have access to the private beach all week, well worth it. There is this sweet little server by the name of Laura that blew us away. Her happy smiling face was always there before our drinks were empty. Every conversation that...More

    1  Thank Brandon H
    Response from Princess_RivieraMaya, Community Manager at Grand Sunset Princess All Suites ResortResponded 3 days ago

    Dear Brandon H, Thank you so much for sharing your comments with our TripAdvisor community. We are very proud of our staff, and our guests' recognition is very much appreciated. We are sure that Laura will be very happy and motivated to read your kind...More

    Grand Riviera Princess All Suites Resort & Spa
    8,643 reviews
    #80 of 214 hotels in Playa del Carmen
     
    Grand Velas Riviera Maya
    3,322 reviews
    #3 of 214 hotels in Playa del Carmen
     
    Platinum Yucatan Princess All Suites & Spa Resort
    5,835 reviews
    #62 of 214 hotels in Playa del Carmen
     
    Petit Lafitte
    1,589 reviews
    #9 of 214 hotels in Playa del Carmen
     
    About
    Awards & Recognition
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Beachfront
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Free Internet
    • Free Parking
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Hot Tub
    • Tennis Court
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$ 190 - US$ 458 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #29 Green Hotel in Playa del Carmen
    • #42 Top resorts Hotel in Playa del Carmen
    • #47 Luxury Hotel in Playa del Carmen
    • #54 On the Beach Hotel in Playa del Carmen
    • #58 Romantic Hotel in Playa del Carmen
    • #66 Family Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 674
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com and TripOnline SA so you can book your Grand Sunset Princess All Suites Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Grand Sunset Princess All Hotel Playa Del Carmen ,
    • Grand Sunset Princess All Suites Resort And Spa ,
    • Grand Sunset Princess Hotel ,
    • Grand Sunset Princess Review ,
    • Grand Sunset Princess Mexico ,
    • Grand Sunset Princess Resort ,
    • Grand Sunset Princess All Suites Resort Riviera Maya/Playa Del Carmen
    Add Photo Photos
    Traveller (10021)
    Pool & Beach (2137)
    Room & Suite (1651)
    Dining (608)
    Hotel & Grounds (5592)
    Bathroom (195)
    Family and Play Areas (82)
    Business Centre & Event Rooms (47)
    Nearby
    Nearby HotelsSee all 214 hotels in Playa del Carmen
    Grand Velas Riviera Maya
    3,322 reviews
    .97 km away
     
    Petit Lafitte
    1,589 reviews
    .63 km away
     
    Grand Riviera Princess All Suites Resort & Spa
    8,643 reviews
    .32 km away
     
    Platinum Yucatan Princess All Suites & Spa Resort
    5,835 reviews
    .27 km away
     
    Nearby Restaurants
    Saffron
    283 reviews
    1.42 km away
    Coco's Cabanas
    177 reviews
    .68 km away
    Piaf Restaurant
    106 reviews
    1.09 km away
    Azul Restaurante
    126 reviews
    1.38 km away
    Nearby Attractions
    KayTours
    413 reviews
    1.59 km away
    Co.Cos Culinary School & Catering
    238 reviews
    1.25 km away
    Scuba Libre
    554 reviews
    1.19 km away
    Kitemex Kitesurf School
    98 reviews
    .55 km away
    Ask a question
    Questions & Answers
    Julie M
    12 December 2017|
    AnswerShow all 2 answers
    Response from Joyce834 | Reviewed this property |
    They told us it was $50US per person to eat at the Chill out. Did not say anything about that allowed us to use the beach. Most of the days we were at the resort the Chill out was fully booked for private weddings, that may... More
    0
    Votes
    wcurr
    11 December 2017|
    Answer
    Response from BUDDYV | Reviewed this property |
    Either works. Away from the resort you may get a bit better price with pesos
    0
    Votes
    schutzgs
    8 December 2017|
    Answer
    Response from Joyce834 | Reviewed this property |
    I didn't see anything specified as gluten free but there was a wide selection of food in the buffets.
    0
    Votes
    Room Tips
    "Deluxe Junior Suites are a bit more centrally located."
    Read review
    "Pick 1st floor if any mobility issues, as there is limited elevators. (one at each end of resort)"
    Read review
    "deluxe rooms are not much better than jr suite, so if you want an upgrade, spend on platinum, family club or..."
    Read review
    "If it's not too much for the Platinum, go that route. Shorter walk to the beach!"
    Read review
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