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31/7/2017 1/8/2017
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    Grand Sunset Princess All Suites Resort

    Prolongacion 5ta. Avenida Mza. 20 Lote 006, Playa del Carmen 77710, Mexico
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    Best prices for your stay
    31/7/2017 1/8/2017
    Lock in the lowest price from our partners
    US$ 251
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    Traveller (9674)
    Pool & Beach (2093)
    Room & Suite (1619)
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    Overview
    • Excellent46%
    • Very good31%
    • Average13%
    • Poor6%
    • Terrible4%
    Travellers talk about
    “sports bar” (775 reviews)
    “fondue” (508 reviews)
    “sunset side” (373 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Butler Service
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Dreams Puerto Aventuras Resort & Spa
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    650 reviews
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    50
    Reviews (8,775)
    Traveller rating
    Traveller type
    Time of year
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    1 - 5 of 7,239 reviews

    Reviewed 2 days ago

    Overall we were very happy. The only negative for us related to booking the a la carte restaurants. Booking was up to three days in advance and it started at 2:00 pm daily for guests staying outside the Platinum rooms. Platinum guests were allowed to...More

    Review collected in partnership with this hotel
    2  Thank seanhG2913PV
    Response from Pilar O, Community manager at Grand Sunset Princess All Suites ResortResponded yesterday

    Dear, "Family trip to Grand Sunset Princess". Thank you for choosing Grand Sunset Princess. It is wonderful to know how much you enjoyed your stay in the resort! I have noted your comments and suggestions which I will constructively use to improve our services and...More

    Reviewed 2 days ago via mobile

    We stayed at the resort during the week of 7/10/17-7/17/17. Our first impression when we arrived, was WOW! The lobby and grounds of the resort are very clean and beautifully kept. There are beautiful areas throughout, perfect for beautiful/scenic photos. We never felt crowded in...More

    1  Thank Jen W
    Response from Pilar O, community manager at Grand Sunset Princess All Suites ResortResponded yesterday

    Dear Jen W. We will never grow tired of reading such complimenting reviews or of providing the type of service that warrants feedback such as yours. Your generous comments have been conveyed to all of the mentioned especially to Francisco at the hotel which has...More

    Reviewed 3 days ago

    We visited this resort June 24-July 1 and traveled with 2 other families. Our friends were in the family section and we were in the Platinum section as we were not able to book a swim out room, we were told they sold out. The...More

    3  Thank Tracy N
    Response from Pilar O, Community manager. at Grand Sunset Princess All Suites ResortResponded 2 days ago

    Dear Tracy N. Thank you so much for taking the time to leave us your feedback on your recent experience at Grand Sunset Princess. I’m very sorry to hear about your disappointing experience. We pride ourselves on providing guests with amazing and memorable vacations, offering...More

    A TripAdvisor Member
    11
    Reviewed 3 days ago via mobile

    Dear Hotel Manager, We are writing this review to express our disappointment with your care & attention. We arrived in your resort on 12th July and had our room cleaned for the 1st time on 13th. We left items of clothing in the room from...More

    1  Thank A TripAdvisor Member
    Reviewed 4 days ago via mobile

    The resort is absolutely breathtaking! This was our first time to Playa and we're very pleased. The grounds are very well kept up. Everything was beautiful! From the palms and flowers to the birds, coati and iguanas. We had a suite with a swim up...More

    3  Thank Monica E
    Response from Pilar O, Community manager at Grand Sunset Princess All Suites ResortResponded 3 days ago

    Dear Monica E, Thank you for posting your feedback about your recent stay with us. We are so glad that our hotel, services and the attention from our staff, met your overall expectations. We want you to know that we truly enjoy sharing our passion...More

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    About
    Awards & Recognition
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Beachfront
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Free Internet
    • Free Parking
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Hot Tub
    • Tennis Court
    Details
    • Price range
    • US$ 191 - US$ 472 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #29 Green Hotel in Playa del Carmen
    • #41 Top resorts Hotel in Playa del Carmen
    • #46 Luxury Hotel in Playa del Carmen
    • #54 On the Beach Hotel in Playa del Carmen
    • #58 Romantic Hotel in Playa del Carmen
    • #66 Family Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 674
    • Reservation Options
    • TripAdvisor is proud to partner with Idiso Digital, BookIt.com and TripOnline SA so you can book your Grand Sunset Princess All Suites Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Grand Sunset Princess All Suites Resort And Spa ,
    • Grand Sunset Princess All Hotel Playa Del Carmen ,
    • Grand Sunset Princess Hotel ,
    • Grand Sunset Princess Review ,
    • Grand Sunset Princess Mexico ,
    • Grand Sunset Princess Resort ,
    • Grand Sunset Princess All Suites Resort Riviera Maya/Playa Del Carmen
    Add Photo Photos
    Traveller (9674)
    Pool & Beach (2093)
    Room & Suite (1619)
    Dining (585)
    Hotel & Grounds (5361)
    Bathroom (191)
    Family and Play Areas (72)
    Business Centre & Event Rooms (44)
    Nearby
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    .67 km away
     
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    Family Club at Grand Riviera Princess
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    Petit Lafitte
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    gauthiermi2016
    20 July 2017|
    Answer
    Response from Pilar O | Property representative |
    Hello gauthiermi2016. For dinner at Chill Out you must make a reservation the restaurant is a la carte, if you like you can write me an e-mail to send you the menu and make your reservation if you are interested. As an... More
    0
    Votes
    Google Translation
    peugeot86
    20 July 2017|
    Answer Show all 2 answers
    Response from Pilar O | Property representative |
    Hello peugeot86 Enjoy a well-deserved break in the company of your partner or friends in our 5-star hotel on the Riviera May has everything you need to relax and enjoy good company. With direct access to the beach and... More
    0
    Votes
    Google Translation
    Sandie D
    17 July 2017|
    Answer Show all 3 answers
    Response from Pilar O | Property representative |
    Hello Sandie D, They are our rooms swim out, yes you can upgrade to your arrival but we do not assure you a room of these due to the high occupancy of the hotel. If you have already made your reservation and would like to... More
    0
    Votes
    Google Translation
    Room Tips
    "Family section seemed best for families but was the furthest away from the beach. Platinum section is closest..."
    Read review
    "The riviera side is nicer than the sunset side."
    Read review
    "the closer you are to the middle the nosier its probably gonna be"
    Read review
    "Swim up rooms on the main pool are the best if you're splurging for it"
    Read review
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