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Grand Sunset Princess All Suites Resort

Bookit.comUS$ 200*
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Certificate of Excellence
GreenLeadersSilver level
11/05/2017 12/05/2017
1 room 2 adults 0 children
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Grand Sunset Princess All Suites Resort
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8,509 Reviews from our TripAdvisor Community

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Showing 7,026: English reviews
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Toronto, Canada
Reviewed yesterday NEWvia mobile

We were supposed to leave 10:00 am last Sunday, April 16th. We got to the airport at 7:00 to find out our plane was delayed until 8:15 pm. The plane took off at 9:30 and by the time we got to Grand Sunset Princess, it was almost 2:30 or 3:00 am. We lost almost a day. Thank goodness that the...

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Helpful?
1Thank litaplaza899
Edmundston, New Brunswick, Canada
Reviewed yesterday NEW

We really enjoyed our stay at the Grand Sunset Princess, everything was perfect, except for the reservation à la carte. The beach is beautiful, the room was clean, the resort was perfect, the food was excellent, the service was so kind. So, about the reservations for the restaurants à la carte, we really had trouble with our reservations, sadly our...

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Helpful?
Thank MichelleG912
Sacramento, California
Reviewed yesterday NEWvia mobile

My sister and I just returned from this resort last night! The resort is quite large but very beautiful with wonderful lush grounds and lit statues along the center paths. There is a lot of walking required, however you can wait for the shuttle, every 15-20 minutes. There are decks and private hut areas near the front of the resort...

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Helpful?
1Thank MapleLeaf14
Reviewed yesterday NEW

The best part of the stay was our friendly dinner reservation lady, Fatima! She was so helpful and patient with us. The resort was beautiful and very clean. The staff were hard to communicate with and were not very friendly, although we did find some who were exceptional, like Fatima! This is my first trip out of the country, so...

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Helpful?
Thank Amy B
Kelowna, Canada
Reviewed yesterday NEW

Amazing, and the resort was great. I would highly recommend this resort. I would go back in a minute, the atmosphere was very nice as well. The beach was fantastic and Miguel Rosales and Sarman Costa Laurent was beyond amazing.

Review collected in partnership with this hotel
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1Thank sandi k
Reviewed yesterday NEWvia mobile

We were here from Apr. 20-27 and had booked the Platinum package and the only thing that comes to mind is WOW! From the moment we set foot on the property to when we left we felt that they honestly wanted us to enjoy our time as their guests. This is a very big resort but they do have a...

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Helpful?
1Thank Maurice C
Reviewed yesterday NEWvia mobile

I have never experienced this type of customer service at a resort ever. My family and I have traveled around the world and this is the worse stay I've ever encountered. Arrival: We arrived at the resort very enthusiastic about our stay. We were a family of six (my husband and I, our two kids and my parents) who were...

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Helpful?
Thank LaKeshia T
Reviewed yesterday NEW

Started off with dirty sheets on the bed and the jacuzzi wasn't clean. After having that cleaned, the resort was nice and the pools could be updated but were clean and fine. The worst was after spending a bunch of money at the chill out bar for dinner ( don't go the beach is rocky and not worth it) I...

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Helpful?
Thank Daniel G
Detroit, United States
Reviewed yesterday NEW

Originally I was worried about the resort, my wife booked our trip and some sites gave Princess Resort a three out of four star review. I knew it would be nice but some of the on-line reviews made the resort sound very big and trips to the beach a long walk. All of my concerns evaporated after checking in at...

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Thank Michael O
Reviewed 2 days ago NEW

Everywhere we went it was like a postcard picture. We had the best ocean access compared to the other resorts down the beach. Had plenty of chairs to sit on at the beach and around the pools. Just get up early and mark your towel spot and everything is fine. More than enough food and it was fresh all the...

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Helpful?
1Thank pearlmann

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11/05/2017 12/05/2017
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Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free Internet
  • Free Parking
  • Spa
  • Breakfast included
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Babysitting

Additional Information about Grand Sunset Princess All Suites Resort

Address: Prolongacion 5ta. Avenida Mza. 20 Lote 006, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: ₹ 11,494 - ₹ 27,931 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Sunset Princess All Suites Resort 5*
Number of rooms: 674
Reservation Options:
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Also Known As:
Grand Sunset Princess All Suites Resort And Spa
Grand Sunset Princess All Hotel Playa Del Carmen
Grand Sunset Princess Hotel
Grand Sunset Princess Review
Grand Sunset Princess Mexico
Grand Sunset Princess Resort
Grand Sunset Princess All Suites Resort Riviera Maya/Playa Del Carmen
Hotel Style:
#30 Green Hotel in Playa del Carmen
#40 Top resorts Hotel in Playa del Carmen
#45 Luxury Hotel in Playa del Carmen
#52 On the Beach Hotel in Playa del Carmen
#58 Romantic Hotel in Playa del Carmen
#66 Family Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Grand Sunset Princess All Suites Resort staff and other travellers.
1,153 questions
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Brooklyn, New York
over a year ago

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Questions? Get answers from Grand Sunset Princess All Suites Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were happy with our junior suite”
amybU9251AT, 28 Apr 2017 | Read review
“Ask for one in the middle of the resort lots of walking”
V1196DWdanielg, 28 Apr 2017 | Read review
“Loved our upgraded room. Marble floors, big covered porch, nice sitting area, walk in shower, Jacuzzi tub and mini fridge re-stocked daily. The room was made up fresh every day and looked amazing. Definitely a relaxing atmosphere.”
michaeloO1609FC, 28 Apr 2017 | Read review
“Rooms clean and stocked up everyday”
kevinkD4973AL, 27 Apr 2017 | Read review
“We were in a standard room, but I think the upgrade would have been worth it!”
Canadian0192, 26 Apr 2017 | Read review
5 of 5
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US$ 200* /night
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*Disclaimer
Prices are for 1 room, 2 adults
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