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    Grand Sunset Princess All Suites Resort

    Prolongacion 5ta. Avenida Mza. 20 Lote 006, Playa del Carmen 77710, Mexico
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    2/1/2018 3/1/2018
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    Traveller (10018)
    Pool & Beach (2134)
    Room & Suite (1651)
    Overview
    • Excellent46%
    • Very good31%
    • Average13%
    • Poor6%
    • Terrible4%
    Travellers talk about
    “sports bar” (802 reviews)
    “fondue” (506 reviews)
    “sunset side” (381 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
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    Write a Review
    JPMiles / Payback Arrow
    50
    JPMiles / Payback Arrow
    Reviews (9,179)
    Traveller rating
    Traveller type
    Time of year
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    1 - 5 of 7,544 reviews

    Reviewed yesterday

    Travelled Nov 29- Dec 6th) This resort is really nice and well maintained, it is also probably the largest resort in the world, lol.. be prepared to walk... The food was great and allot of variety. The beach is very, very rocky and crowded We...More

    Thank erndog
    Reviewed yesterday via mobile

    We arrived Dec 4 and were upgraded during our 2nd night to Platinum. Honestly the only way to have it. 5 ☆☆☆☆☆ treatment and resort with so much going on everywhere. An absolutely amazing trip that left both of us so impressed with everything. We...More

    Thank Steven S
    Reviewed 2 days ago

    We just returned from 10 days at this resort. This was our second time here, 1st time back in 2014. Everything was Excellent again this time. We noticed certain areas in the lazy river around the resort, that the tiles are in need of fixing....More

    Thank Lori W
    Reviewed 2 days ago

    We were part of a destination wedding/big birthday celebrations vacation and had an overall great time at this resort. The staff that we dealt with were very friendly and helpful. We mainly stayed around one of the swim up suites and Tinidad took great care...More

    Thank SandalsSpielberg
    Response from Princess_RivieraMaya, Community Manager at Grand Sunset Princess All Suites ResortResponded yesterday

    Dear SandalsSpielberg, Thank you so much for taking the time to leave us your feedback on your recent experience at Grand Sunset Princess. We are very glad to read you had a great stay with us and we were able to fulfil your expectations. We...More

    Reviewed 2 days ago

    I booked a really inexpensive package through Sunwing for my family of 4 (kids 9&11) and everyone was happy with the hotel. Rooms were spacious, everything worked well and was in good repair. We had two doubles and one sofa/day bed giving everyone room to...More

    Thank vanash
    Response from Princess_RivieraMaya, Community Manager at Grand Sunset Princess All Suites ResortResponded yesterday

    Dear vanash, Thank you for taking the time to share your detailed review with our TripAdvisor community. Our guests play a key role in helping us to improve our services and we truly appreciate the feedback, this will be used constructively to perfect our Grand...More

    About
    Awards & Recognition
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Beachfront
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Free Internet
    • Free Parking
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Hot Tub
    • Tennis Court
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$ 189 - US$ 461 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #29 Green Hotel in Playa del Carmen
    • #42 Top resorts Hotel in Playa del Carmen
    • #47 Luxury Hotel in Playa del Carmen
    • #54 On the Beach Hotel in Playa del Carmen
    • #58 Romantic Hotel in Playa del Carmen
    • #66 Family Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 674
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com and TripOnline SA so you can book your Grand Sunset Princess All Suites Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Grand Sunset Princess All Hotel Playa Del Carmen ,
    • Grand Sunset Princess All Suites Resort And Spa ,
    • Grand Sunset Princess Hotel ,
    • Grand Sunset Princess Review ,
    • Grand Sunset Princess Mexico ,
    • Grand Sunset Princess Resort ,
    • Grand Sunset Princess All Suites Resort Riviera Maya/Playa Del Carmen
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    Traveller (10018)
    Pool & Beach (2134)
    Room & Suite (1651)
    Dining (608)
    Hotel & Grounds (5592)
    Bathroom (195)
    Family and Play Areas (82)
    Business Centre & Event Rooms (47)
    Nearby
    Nearby HotelsSee all 214 hotels in Playa del Carmen
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    Grand Riviera Princess All Suites Resort & Spa
    8,642 reviews
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    Nearby Attractions
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    238 reviews
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    Ask a question
    Questions & Answers
    wcurr
    11 December 2017|
    Answer
    Response from BUDDYV | Reviewed this property |
    Either works. Away from the resort you may get a bit better price with pesos
    0
    Votes
    schutzgs
    8 December 2017|
    Answer
    Response from Joyce834 | Reviewed this property |
    I didn't see anything specified as gluten free but there was a wide selection of food in the buffets.
    0
    Votes
    bolingbrook
    7 December 2017|
    AnswerShow all 3 answers
    Response from Joyce834 | Reviewed this property |
    We didn't find a way to view the menus except at the reservation desk. The Tapanyaki Japanese didn't even have a menu, they just served us what they were cooking.
    0
    Votes
    Room Tips
    "Pick 1st floor if any mobility issues, as there is limited elevators. (one at each end of resort)"
    Read review
    "deluxe rooms are not much better than jr suite, so if you want an upgrade, spend on platinum, family club or..."
    Read review
    "If it's not too much for the Platinum, go that route. Shorter walk to the beach!"
    Read review
    "Rooms at top of the resort are closer to restaurants, and it's a BIG resort!"
    Read review
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