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4/12/2017 5/12/2017
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    Grand Sunset Princess All Suites Resort

    Prolongacion 5ta. Avenida Mza. 20 Lote 006, Playa del Carmen 77710, Mexico
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    4/12/2017 5/12/2017
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    Savings alert: 16% below average rate

    The price you found is 16% lower than this hotel's average rate of US$ 255/night.

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    US$ 213
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    Traveller (9991)
    Pool & Beach (2131)
    Room & Suite (1646)
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    Overview
    • Excellent46%
    • Very good31%
    • Average13%
    • Poor6%
    • Terrible4%
    Travellers talk about
    “sports bar” (800 reviews)
    “fondue” (507 reviews)
    “sunset side” (380 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
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    Reviews (9,100)
    Traveller rating
    Traveller type
    Time of year
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    1 - 5 of 7,481 reviews

    Reviewed yesterday via mobile

    My husband and I returned home after our week long visit to the GSP. We stayed in the Platinum suites and were not disappointed. There were two dinners that were eh. The special dinner was a bit disappointing and Mi So is short for me...More

    Thank Heather Shank J
    Reviewed 4 days ago

    Hotel did not honor our booking. Paid for Riviera section, placed in Sunset right beside the pool that was being prepared. When speaking with concergie were told sorry no rooms on Riviera side. Buyer beware, also bothered everyday by employees trying to sell Royal Holiday...More

    Review collected in partnership with this hotel
    1  Thank clrStCatharines
    Response from Princess_RivieraMaya, Community manager at Grand Sunset Princess All Suites ResortResponded 3 days ago

    Dear clrStCatharines Whether it's Sunset or Riviera side we guarantee that your vacation will be amazing, the service, the attention, the beautiful gardens, the huge and numerous pools you can use them no matter which side you are on. The repairs and maintenance of our...More

    Reviewed 4 days ago

    The resort itself was very nice, the pools are great, the bar staff was a bit slow, the food was not great (But I am married to a chef) how many hot dogs can one eat? The snack menu needs to be updated with better...More

    Review collected in partnership with this hotel
    1  Thank moloney97
    Response from Princess_RivieraMaya, Community manager at Grand Sunset Princess All Suites ResortResponded 3 days ago

    Dear moloney97. There is no better combination than a hot day, drinks, pool and no cooking. I am very happy to know that you enjoyed your vacation and that we met your expectations, although in food it is difficult to compete with your personal chef....More

    Reviewed 5 days ago

    We just spent another week at this all inclusive resort near Play Del Carmen in the Riviera Maya Mexico from November 9th to 16th. It was our first time back to this particular hotel since January of 2011. They have made some upgrades to the...More

    4  Thank Chris K
    Response from Princess_RivieraMaya, Community manager at Grand Sunset Princess All Suites ResortResponded 3 days ago

    Dear Chris K We loved your detailed review on your recent stay, thank you so much enjoy your vacation and the service we offer at Princess. What a pity that you are allergic to seafood, but for the next I can recommend that you ask...More

    Reviewed 5 days ago

    My husband and I stayed the week of September 16-23. This resort is big and expect a lot of walking, For us we loved walking the grounds, If you have issues walking I can see this resort may be difficult. They do have shuttles to...More

    1  Thank chicagosugar
    Response from Princess_RivieraMaya, Community manager at Grand Sunset Princess All Suites ResortResponded 3 days ago

    Dear chicagosugar We like to create unforgettable experiences, that our guests are fascinated with the attention, the service, the spectacular areas, the numerous swimming pools, the delicious food and especially the great experience that is coming to Grand Sunset Princess. And that we have not...More

    About
    Awards & Recognition
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Beachfront
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Free Internet
    • Free Parking
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Hot Tub
    • Tennis Court
    • Outdoor pool
    Details
    • Price range
    • US$ 186 - US$ 486 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #29 Green Hotel in Playa del Carmen
    • #42 Top resorts Hotel in Playa del Carmen
    • #47 Luxury Hotel in Playa del Carmen
    • #53 On the Beach Hotel in Playa del Carmen
    • #58 Romantic Hotel in Playa del Carmen
    • #66 Family Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 674
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com and TripOnline SA so you can book your Grand Sunset Princess All Suites Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Grand Sunset Princess All Hotel Playa Del Carmen ,
    • Grand Sunset Princess All Suites Resort And Spa ,
    • Grand Sunset Princess Hotel ,
    • Grand Sunset Princess Review ,
    • Grand Sunset Princess Mexico ,
    • Grand Sunset Princess Resort ,
    • Grand Sunset Princess All Suites Resort Riviera Maya/Playa Del Carmen
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    Traveller (9991)
    Pool & Beach (2131)
    Room & Suite (1646)
    Dining (607)
    Hotel & Grounds (5574)
    Bathroom (195)
    Family and Play Areas (82)
    Business Centre & Event Rooms (47)
    Nearby
    Sandos Caracol Eco Resort
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    1.16 km away
     
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    .63 km away
     
    Fairmont Mayakoba
    4,223 reviews
    1.87 km away
     
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    Ask a question
    Questions & Answers
    angbrienza
    24 November 2017|
    AnswerShow all 2 answers
    Response from Princess_RivieraMaya | Property representative |
    Hello angbrienza. No matter which side of the Riviera or Sunset, the construction is mirror-like and the two sides are the same, you can access the pools, restaurants and bars without problems
    0
    Votes
    Google Translation
    Settle01
    23 November 2017|
    Answer
    Response from BUDDYV | Reviewed this property |
    They do not. Best to book ahead with a reputable transfer service online such as Best Day or Canada
    1
    Vote
    Sayulitasummers
    22 November 2017|
    Answer
    Response from Princess_RivieraMaya | Property representative |
    Hello Sayulitasummers. I give you the concierge email, but remember that we can not assure the room number is subject to availability. p l a t i n u m . r i v i e r a @ p r i n c e s s - h o t e l s . c o m
    1
    Vote
    Google Translation
    Room Tips
    "upper floors are quieter"
    Read review
    "Top floor is ideal if you don't mind climbing stairs"
    Read review
    "ask for swim outs or upgrade when you get there"
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    "Take the room with two Jacuzzi's!"
    Read review
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