We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
See all 215 hotels in Playa del Carmen

Grand Sunset Princess All Suites Resort

9,311 reviews
Save
Traveller (10127)
Pool & Beach (2157)
Room & Suite (1656)
Overview
  • Excellent46%
  • Very good31%
  • Average13%
  • Poor6%
  • Terrible4%
Travellers talk about
“sports bar”(812 reviews)
“fondue”(511 reviews)
“sunset side”(383 reviews)
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5.0 Star Hotel
All hotel details
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (9,311)Write a Review
JPMiles / Payback Arrow
50
JPMiles / Payback Arrow
Filter reviews
7,645 results
Traveller rating
3,194
2,446
1,108
502
395
Traveller type
Time of year
LanguageEnglish
More languages
3,194
2,446
1,108
502
395
Show reviews that mention
All reviewssports barfonduesunset sideplatinum suitesriviera sideplatinum sectionla cartesmama miaparty poolsunset buffetlas olasplatinum poolwater shoesdeluxe junior suitele fleurchill out barcooking show
FilterEnglish
Updating list...
1 - 5 of 7,645 reviews
Reviewed yesterday

This was our 11th All Inclusive in the Caribbean. Traveled as just a couple and met a ton of great people at this resort. Booked with Sunwing, there seats in the plains are so small and tight, food is ok. Service could be better but...More

Thank Alberta606
Reviewed yesterday

Me and my boyfriend stayed in this Hotel for 1 week and had great experience. The room was nice and clean, food was amazing and staff was very friendly. Lot's of pool selections, activities, and great events in the evening on the territory of the...More

Thank Taisiya S
Reviewed yesterday

This resort was amazing and so was the food. Excellent activities and great shows for the kids. I would highly recommend this to families as it was our first time on an all inclusive and we would go back tho this same place again.

Review collected in partnership with this hotel
Thank tinacY6111QE
Reviewed yesterday

We were part of 40 person wedding group there for 7 nights. First the Grounds and the hotel is kept in spectacular fashion and found it to very clean. We were there in June of 2016. Room were very well kept. However due to size...More

Thank sunndrinks
Reviewed 2 days ago

Excellent service, very professional and courteous employees. We stayed at Platinum suites and room was great, location was great and food was very good. Many thanks to Fausto at the snack sunset and Rocio at main lobby bar, they provided us excellent service during all...More

Thank Toni G
View more reviews
PreviousNext
1234561529
About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Beachfront
Room Service
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Free Internet
Free Parking
Spa
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Spa
Hot Tub
Tennis Court
Outdoor pool
Details
Price range
US$ 195 - US$ 467 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#29 Green Hotel in Playa del Carmen
#42 Top resorts Hotel in Playa del Carmen
#48 Luxury Hotel in Playa del Carmen
#51 Family Hotel in Playa del Carmen
#56 On the Beach Hotel in Playa del Carmen
#58 Romantic Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$ 195 - US$ 467 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#29 Green Hotel in Playa del Carmen
#42 Top resorts Hotel in Playa del Carmen
#48 Luxury Hotel in Playa del Carmen
#51 Family Hotel in Playa del Carmen
#56 On the Beach Hotel in Playa del Carmen
#58 Romantic Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Add Photo Photos
Traveller (10127)
Pool & Beach (2157)
Room & Suite (1656)
Dining (610)
Hotel & Grounds (5670)
Bathroom (195)
Family and Play Areas (83)
Business Centre & Event Rooms (47)
Questions & Answers
Ask a question
Hhefton
16 January 2018|
Answer
Response from sunndrinks | Reviewed this property |
I cant remember how much the cab was but there is a shuttle bus that runs for $5 to Playa I do remember that they wanted $100 to go Cancun Town.
0
Votes
DeeM2017CAD
15 January 2018|
Answer
Response from BUDDYV | Reviewed this property |
Your best bet finding this would be on their Facebook page
1
Vote
Room Tips
"So glad we paid extra for the swim-out rooms. You could still hear all the pool activities that were going..."
Read review
"No hair conditioner in the rooms so bring your own."
Read review
"upgrade to platinum"
Read review
"they will give you what ever they like but platinum works best"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing
Map
Satellite