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    Grand Riviera Princess All Suites Resort & Spa

    Prolongacion 5ta Avenida Mza 20 Lote 006, Playa del Carmen 77710, Mexico
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    Lowest prices for your stay
    1/10/2017 2/10/2017
    US$ 231
    US$ 190
    SAVE US$ 41
    US$ 231
    Traveller (9964)
    Pool & Beach (1914)
    Room & Suite (1479)
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    Overview
    • Excellent44%
    • Very good31%
    • Average14%
    • Poor6%
    • Terrible5%
    Travellers talk about
    “sports bar” (563 reviews)
    “fondue” (371 reviews)
    Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
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    Rosewood Mayakoba
    1,726 reviews
    #1 of 211 hotels in Playa del Carmen
     
    Hotel Cielo
    852 reviews
    #18 of 211 hotels in Playa del Carmen
     
    Illusion Boutique Hotel by Xperience Hotels
    1,481 reviews
    #49 of 211 hotels in Playa del Carmen
     
    Kinbe Hotel
    640 reviews
    #105 of 211 hotels in Playa del Carmen
     
    Rooms
    1 Oct2 Oct
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (8,342)
    There are newer reviews for Grand Riviera Princess All Suites Resort & Spa
    See the most recent reviews
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    2,661 - 2,665 of 6,202 reviews

    Reviewed 8 June 2015 via mobile

    Customer service was so abysmal it was laughable. Our room flooded. Alejandra - the front desk manager - was beyond incompetent. I would never ever recommend this place to anyone. In an udeal world I woukd receive some sort of refund, but I'm certain that...More

    7  Thank Katie V
    Response from Obed C, Gerente at Grand Riviera Princess All Suites Resort & SpaResponded 12 June 2015

    Dear Katie V., We truly thank you for sharing with us your feedback. We appreciate the time you took to share with us your valuable comments which help us identify any possible areas of improvement and act consequently to correct them. We are sorry to...More

    Reviewed 8 June 2015 via mobile

    Just got back from my two week holiday at the riviera princess, after reading the reviews I was nervous, but I'd like to say the holiday was amazing & the bad reviews are a load of rubbish in my opinion. From the second we left...More

    16  Thank ellawinter53
    Reviewed 8 June 2015

    Just returned from this hotel one day ago. Grounds-Beautifully kept. Wildlife interesting to see. Exceptionally clean. Pools are extensive and you can always find a quiet area if needed. The pools also close at 8, I believe, so if your room is overlooking the main...More

    9  Thank nkz1600
    Response from Obed C, Gerente at Grand Riviera Princess All Suites Resort & SpaResponded 12 June 2015

    Dear Client, We’d really like to thank you for taking the time to share your experience with us. We truly appreciate your kind comments and we are happy to know that, apart from some inconveniences, you had a good time in our resort. Our main...More

    Reviewed 8 June 2015 via mobile

    We've just recently come back from this hotel from a 2week holiday. Please ignore all the bad reviews, yeah it's big but if your going for 2weeks we needed somewhere big for something different each night! And we got to grips where things were pretty...More

    3  Thank Jhannah89
    Reviewed 8 June 2015

    One thing spoils this complex. The washed up seaweed is buried on the beach. This makes for uncomfortable walking to / from the sea and along the beach. Otherwise a very good hotel with very polite and friendly staff. Enjoyed our holiday.

    1  Thank Fred M
    Rosewood Mayakoba
    1,726 reviews
    #1 of 211 hotels in Playa del Carmen
     
    Hotel Cielo
    852 reviews
    #18 of 211 hotels in Playa del Carmen
     
    Illusion Boutique Hotel by Xperience Hotels
    1,481 reviews
    #49 of 211 hotels in Playa del Carmen
     
    Kinbe Hotel
    640 reviews
    #105 of 211 hotels in Playa del Carmen
     
    About
    Awards & Recognition
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Beachfront
    • Pool
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Hot Tub
    • Tennis Court
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$ 167 - US$ 514 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #31 Green Hotel in Playa del Carmen
    • #45 Top resorts Hotel in Playa del Carmen
    • #50 Luxury Hotel in Playa del Carmen
    • #58 On the Beach Hotel in Playa del Carmen
    • #63 Romantic Hotel in Playa del Carmen
    • #69 Family Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 674
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Priceline, Orbitz, Cheap Tickets, Travelocity, Hotwire, HotelsforEveryone, HotelQuickly, TripOnline SA, Cancelon and getaroom.com so you can book your Grand Riviera Princess All Suites Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Grand Riviera Princess All Suites Resort And Spa ,
    • Grand Riviera Princess All Hotel Playa Del Carmen ,
    • Grand Riviera Princess Hotel ,
    • Grand Riviera Princess All Suites Resort & Spa Riviera Maya/Playa Del Carmen
    Add Photo Photos
    Traveller (9964)
    Pool & Beach (1914)
    Room & Suite (1479)
    Dining (676)
    Hotel & Grounds (5887)
    Bathroom (211)
    Family and Play Areas (110)
    Business Centre & Event Rooms (28)
    Nearby
    Hotel Cielo
    852 reviews
    .52 km away
     
    Illusion Boutique Hotel by Xperience Hotels
    1,481 reviews
    .72 km away
     
    Kinbe Hotel
    640 reviews
    .83 km away
     
    Rosewood Mayakoba
    1,726 reviews
    .80 km away
     
    Nearby Restaurants
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    .23 km away
    Nearby Attractions
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    Ask a question
    Questions & Answers
    terri2702
    19 September 2017|
    AnswerShow all 3 answers
    Response from stephaniekirsten | Reviewed this property |
    we paid by card but i had american dollars too
    0
    Votes
    Jodimacg
    18 September 2017|
    AnswerShow all 2 answers
    Response from Serena441 |
    here are a few cats that roam around, but the animals are mainly iguanas and coatis. The iguanas just sit around in the grass, and the coatis are like cute little raccoons. They are scavengers, so like Stuart R said, if you... More
    1
    Vote
    Jodimacg
    18 September 2017|
    Answer
    Response from ramblindan2017 | Reviewed this property |
    Hi, It seems a recent review has everyone on edge about the coatis situation at this resort. There are many wild animals here including cats, iguanas, coatis, and the odd monkey thrown in the mix. There are even alligators... More
    2
    Votes
    Room Tips
    "walk out pool sides are the best"
    Read review
    "A main floor swim-out room is well worth the money"
    Read review
    "Upgrade to Deluxe"
    Read review
    "If you upgrade to Laguna Villas - breakfast is free at the Chill Out Bar"
    Read review
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