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    Grand Riviera Princess All Suites Resort & Spa

    Prolongacion 5ta Avenida Mza 20 Lote 006, Playa del Carmen 77710, Mexico
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    29/10/2017 30/10/2017
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    US$ 177US$ 238
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    Traveller (10063)
    Pool & Beach (1924)
    Room & Suite (1494)
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    Overview
    • Excellent44%
    • Very good31%
    • Average14%
    • Poor6%
    • Terrible5%
    Travellers talk about
    “sports bar” (567 reviews)
    “fondue” (374 reviews)
    Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
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    Hotel Peter Pan
    1 review
    #164 of 211 hotels in Playa del Carmen
     
    Sandos Caracol Eco Resort
    12,866 reviews
    #82 of 211 hotels in Playa del Carmen
     
    Maranatha
    6 reviews
    #192 of 211 hotels in Playa del Carmen
     
    Sasha Hotel
    48 reviews
    #159 of 211 hotels in Playa del Carmen
     
    Rooms
    29 Oct30 Oct
    |
    1 room, 2 adults, 0 children
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    Reviews (8,455)
    There are newer reviews for Grand Riviera Princess All Suites Resort & Spa
    See the most recent reviews
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    2,271 - 2,275 of 6,284 reviews

    Reviewed 11 November 2015

    Initially, We started off in the Grand Princess building, but after a few minor problems with our room, Gustavo at the front desk switched us to the Grand Sunset side. I was extremely impressed with how quickly and willingly the staff fixed and issue we...More

    3  Thank Zoe V
    Response from Agiss1, Gerente at Grand Riviera Princess All Suites Resort & SpaResponded 2 December 2015

    Dear Zoe V, Thank you for taking the time to share your feedback of your recent stay with us and TripAdvisor’s Readers. It is nice to hear that you enjoyed our facilities and services. We are honored to have had the opportunity to serve you....More

    Reviewed 11 November 2015

    Beautiful property! Friendly staff and nice rooms EXCEPT for the really strong mildew smell which was present in our room and our other friends room too! We all complained about it! I've stayed at Sandos Resort and our room there never smelled! My biggest complaint...More

    2  Thank TravelBug1055
    Response from Agiss1, Gerente at Grand Riviera Princess All Suites Resort & SpaResponded 2 December 2015

    Dear TravelBug1055, Thank you for taking the time to share your feedback of your recent stay. We are however disappointed to hear that we did not meet your expectations. We hope that we will be able to welcome you back to the Resort in the...More

    Reviewed 11 November 2015

    My first time at this resort, I went solo. There was lots to do and everyone was very friendly. The room is gorgeous; I had a room on the third floor. Apart from the stairs, it was great; I had a nice jungle view (undisturbed)....More

    5  Thank Audra75
    Response from Agiss1, Gerente at Grand Riviera Princess All Suites Resort & SpaResponded 2 December 2015

    Dear Audra75, Thank you for taking the time to share your feedback of your recent stay with us and TripAdvisor’s Readers. It is nice to hear that you enjoyed our facilities and services. We are honored to have had the opportunity to serve you. We...More

    Reviewed 10 November 2015

    - nice property - friendly staff - nice rooms and suites - good food, however, smaller selection outside of meal time - about 15min by car to Playa - nice bartenders - beach facilities are very good, the beach itself had some seaweed but they...More

    Review collected in partnership with this hotel
    3  Thank lovetripsalot
    Response from Agiss1, Gerente at Grand Riviera Princess All Suites Resort & SpaResponded 2 December 2015

    Dear lovetripsalot, Thank you for taking the time to share your feedback of your recent stay with us and TripAdvisor’s Readers. It is nice to hear that you enjoyed our facilities and services. We are honored to have had the opportunity to serve you. We...More

    Reviewed 10 November 2015

    What a great hotel this was, very clean. Friendly staff, good food, and lovely grounds. The room was large and spacious, and our maid service was attentive and efficient. They make origami towel animals and put them on our bed every day! Be aware that...More

    5  Thank Harvey A
    Response from Agiss1, Gerente at Grand Riviera Princess All Suites Resort & SpaResponded 2 December 2015

    Dear Harvey A, Thank you for taking the time to share your feedback of your recent stay with us and TripAdvisor’s Readers. It is nice to hear that you enjoyed our facilities and services. We are honored to have had the opportunity to serve you....More

    Hotel Peter Pan
    1 review
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    About
    Awards & Recognition
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Beachfront
    • Pool
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Hot Tub
    • Tennis Court
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$ 168 - US$ 520 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #30 Green Hotel in Playa del Carmen
    • #45 Top resorts Hotel in Playa del Carmen
    • #47 Luxury Hotel in Playa del Carmen
    • #56 On the Beach Hotel in Playa del Carmen
    • #63 Romantic Hotel in Playa del Carmen
    • #69 Family Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 674
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Expedia, Cheap Tickets, Travelocity, Booking.com, Orbitz, Hotwire, HotelsforEveryone, TripOnline SA, HotelQuickly, Cancelon and getaroom.com so you can book your Grand Riviera Princess All Suites Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Grand Riviera Princess All Suites Resort And Spa ,
    • Grand Riviera Princess All Hotel Playa Del Carmen ,
    • Grand Riviera Princess Hotel ,
    • Grand Riviera Princess All Suites Resort & Spa Riviera Maya/Playa Del Carmen
    Add Photo Photos
    Traveller (10063)
    Pool & Beach (1924)
    Room & Suite (1494)
    Dining (678)
    Hotel & Grounds (5957)
    Bathroom (213)
    Family and Play Areas (110)
    Business Centre & Event Rooms (28)
    Nearby
    Sandos Caracol Eco Resort
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    .50 km away
     
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    .25 km away
     
    Maranatha
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    .26 km away
     
    Hotel Peter Pan
    1 review
    .06 km away
     
    Nearby Restaurants
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    .25 km away
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    .24 km away
    Leche De Tigre
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    .23 km away
    Nearby Attractions
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    .24 km away
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    .35 km away
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    .22 km away
    Ask a question
    Questions & Answers
    lesliecrumb
    20 October 2017|
    Answer
    Response from BUDDYV | Reviewed this property |
    Deluxe junior and platinum suites have jacuzzi's on the balcony. Platinum and Laguna have 24 hr room service.. Swim up deluxe suites have pool access right from the room... All Inclusive: WIFI access in the rooms and... More
    0
    Votes
    Nickolas m
    19 October 2017|
    Answer
    Response from BUDDYV | Reviewed this property |
    This resort is pretty much full always
    0
    Votes
    Room Tips
    "Choose the Junior Deluxe Suite - doubles the size of room and a few extra restaurant choices"
    Read review
    "Just getting a room was an added bonus for us."
    Read review
    "Swim out rooms looked good but noisy"
    Read review
    "We liked being in the middle of the resort."
    Read review
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