We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Grand Riviera Princess All Suites Resort & Spa

8,966 reviews
Save
Traveller (10402)
Pool & Beach (1981)
Room & Suite (1739)
Overview
  • Excellent45%
  • Very good31%
  • Average14%
  • Poor6%
  • Terrible4%
Travellers talk about
“sports bar”(610 reviews)
“fondue”(383 reviews)
Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4.0 Star Hotel
All hotel details
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Rooms
6 Mar7 Mar
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 7 partner sites to see rooms from US$ 331.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Playa del Carmen hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "95db8a8d5e1d4f67bdecf3055194416d", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":796925,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[109204294],"additionalContentIds":[],"pollCount":0,"checkin":{"day":6,"month":3,"year":2018},"checkout":{"day":7,"month":3,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":334,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"95db8a8d5e1d4f67bdecf3055194416d","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":334,"lowestMetaPrice":331,"additionalPartner":false,"highestMetaPriceDisplay":334,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":334,"lowestMetaPrice":331,"highestMetaPriceDisplay":334,"hotelName":"Grand Riviera Princess All Suites Resort & Spa","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":true,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6Ijk1ZGI4YThkNWUxZDRmNjdiZGVjZjMwNTUxOTQ0MTZkIiwiQUlLIjoiMmFkZjU1OWI3NDdhNDlhOWJkOGE2ZWNjNDk0N2UxMjQifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "06/03/2018", "checkOut": "07/03/2018", "lowestPrice": "US$ 331", "hasDates": true, "hacComplete": false, "contentIdMappings": {"109204294":"HotelsCom2IB"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (8,966)Write a Review
JPMiles / Payback Arrow
50
JPMiles / Payback Arrow
There are newer reviews for Grand Riviera Princess All Suites Resort & Spa
See the most recent reviews
Filter reviews
6,676 results
Traveller rating
2,770
2,140
998
432
336
Traveller type
Time of year
LanguageEnglish
More languages
2,770
2,140
998
432
336
Show reviews that mention
All reviewssports bara la carte restaurantsfondueplatinum suitessunset sidemama miaplatinum areaparty poolfamily cluble fleurplatinum conciergechill out barplatinum poolthe grilljunior deluxe suitelas olaswater shoes
FilterEnglish
Updating list...
2,261 - 2,265 of 6,676 reviews
Reviewed 27 March 2016

Just a quick review to recognize those that gave us great service during our stay. This was our third time staying at this property in the Platinum Suites. Each time we have stayed for 14 days. I have previously reviewed this property and aside from...More

2  Thank Svenglen
Reviewed 25 March 2016

Just got home from an amazing week on the Riviera side; already planning our return! The grounds are breathtaking and immaculate; the staff friendly and helpful. Must give a shout out to Ricardo and Maricela in the platinum lounge...best Margheritas and always service with a...More

2  Thank Kirk R
Reviewed 24 March 2016

The resort is huge and therefore it lacks the personal service that you would expect when you go to all inclusive resorts. I have been to a lot of all inclusive resorts and this is my least favorite ,I felt the personal service that you...More

4  Thank maj z
Reviewed 24 March 2016

We were there from March 15-22nd, 2016 With friends and Family, The family section was good for the Kids Club and Pool. We stayed in the Platinum section but there was know ocean view just garden view. Very close to the beach though. The resort...More

2  Thank Gary R
Reviewed 24 March 2016

This was our second trip to this resort. We went again because we really enjoyed our first time there, but it was a big disappointment. Apparently the management has changed since last year and it really went downhill. Don't get me wrong, it is still...More

1  Thank Brigitte021
View more reviews
PreviousNext
14514524534544551336
About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Beachfront
Pool
Room Service
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Free Parking
Spa
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Spa
Hot Tub
Tennis Court
Adult pool
Outdoor pool
Details
Price range
US$ 189 - US$ 409 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#30 Green Hotel in Playa del Carmen
#46 Top resorts Hotel in Playa del Carmen
#49 Luxury Hotel in Playa del Carmen
#53 Family Hotel in Playa del Carmen
#60 On the Beach Hotel in Playa del Carmen
#63 Romantic Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 189 - US$ 409 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#30 Green Hotel in Playa del Carmen
#46 Top resorts Hotel in Playa del Carmen
#49 Luxury Hotel in Playa del Carmen
#53 Family Hotel in Playa del Carmen
#60 On the Beach Hotel in Playa del Carmen
#63 Romantic Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (10402)
Pool & Beach (1981)
Room & Suite (1739)
Dining (692)
Family and Play Areas (118)
Business Centre & Event Rooms (28)
Amenities (26)
Questions & Answers
Ask a question
CambridgeHS
21 February 2018|
AnswerShow all 2 answers
Response from ramblindan2017 | Reviewed this property |
Hi, How it works when we were there is you pay for a meal there once and you have access to their beach, bar and lounge for the duration of your stay. This is why if your contemplating doing this, you should book it the... More
1
Vote
Georgette L
20 February 2018|
AnswerShow all 2 answers
Response from Jeannie65 | Reviewed this property |
I had family club and was told that all a la cartels were included. The concierge does the reservations. The only one not included was Chill out
0
Votes
grahamLiverpool
19 February 2018|
Answer
Response from Jeannie65 | Reviewed this property |
It depends wha your requirements are. What are you looking for?
-1
Votes
PreviousNext
123456783
Room Tips
"Had jounior suite with balcony room7051 nice centre location"
Read review
"We tipped Housekeeping staff and some restaurant staff as they worked very hard for the duration of our visit."
Read review
"We were on the top floor of the Platinum rooms."
Read review
"Facing away from the pool is quieter. IN the 7000s was close to the beach"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing