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All reviewssports bara la carte restaurantsfondueplatinum suitessunset sidemama miaplatinum areaparty poolfamily cluble fleurplatinum conciergechill out barplatinum poolthe grilljunior deluxe suitelas olaswater shoes
Just a quick review to recognize those that gave us great service during our stay. This was our third time staying at this property in the Platinum Suites. Each time we have stayed for 14 days. I have previously reviewed this property and aside from...More
Just got home from an amazing week on the Riviera side; already planning our return! The grounds are breathtaking and immaculate; the staff friendly and helpful. Must give a shout out to Ricardo and Maricela in the platinum lounge...best Margheritas and always service with a...More
The resort is huge and therefore it lacks the personal service that you would expect when you go to all inclusive resorts.
I have been to a lot of all inclusive resorts and this is my least favorite ,I felt the personal service that you...More
We were there from March 15-22nd, 2016 With friends and Family, The family section was good for the Kids Club and Pool. We stayed in the Platinum section but there was know ocean view just garden view. Very close to the beach though. The resort...More
This was our second trip to this resort. We went again because we really enjoyed our first time there, but it was a big disappointment. Apparently the management has changed since last year and it really went downhill. Don't get me wrong, it is still...More
Response from ramblindan2017 | Reviewed this property |
Hi, How it works when we were there is you pay for a meal there once and you have access to their beach, bar and lounge for the duration of your stay. This is why if your contemplating doing this, you should book it the... More
Hi, How it works when we were there is you pay for a meal there once and you have access to their beach, bar and lounge for the duration of your stay. This is why if your contemplating doing this, you should book it the first night there so you can take as much advantage of it as possible. This is a great way if you don't or can't upgrade to give the ability to access a private beach with waitress service and wifi that worked great while we were there. The beach here at the Chill out never seemed crowded but the regular beach had chairs packed together like sardines. The Chill out is located on the Sunset side of the resort and you simply go there the day after your meal there before 5pm and they attach a tag to your bracelet from the resort. I believe each day when we returned they would change the tag.