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Grand Riviera Princess All Suites Resort & Spa

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Grand Riviera Princess All Suites Resort & Spa
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7,532 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Riviera Princess All Suites Resort & Spa
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Showing 5,624: English reviews
Newmarket, Canada
Reviewed 24 April 2015

I travelled to the Grand Princess Riviera April 12-19 2015 with my boyfriend and friend (early to late 30's). I will warn you ahead my reviews are always long and detailed, but I aim to help people when they are deciding on where to book as it is a big decision, I know. So here we go! I also want...

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10Thank chrissy_fyn
Montreal
Reviewed 24 April 2015

We have been here for a week, we are a familly of 5 ( 2 adults and kids 2,4,and 7) and it was our best vacations so far! Food is amazing, beach is perfect and the staff is always there to help! everytime we needed something, the staff was responsive and helpfull. We will definitelly go back there! Kids alway

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6Thank Greg_illouz
British Columbia, Canada
Reviewed 24 April 2015

This was a beautiful property, the landscaping was simply stunning. As with most resorts in the area it is set about a mile in from the hwy, an easy but boring walk to catch a colectivo. The rooms were typical all inclusive fare. We found a flood in our bathroom when we arrived, within a half hour we were standing...

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5Thank Linda24
Obed C, Gerente at Grand Riviera Princess All Suites Resort & Spa, responded to this review

Dear Guest, It was our pleasure to host you. We appreciate the time you took to write your comments. Definitely the feedback of our guests helps us to continue improving and offer the best experiences to all our visitors. It is great to learn that you enjoyed our facilities and we hope to have another opportunity to host you with...

London, United Kingdom
Reviewed 24 April 2015

We stayed here for 2 weeks from the 30th - 14th. When we arrived we caught the end of spring break, so the atmosphere was really buzzing and fun, less so in the final few days we were due to leave, we felt we got lucky to be going at this point! The hotel has immaculate grounds as well as...

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3Thank Lori R
Obed C, Gerente at Grand Riviera Princess All Suites Resort & Spa, responded to this review

Dear Guest, Thank you for taking a moment to advise us of your experiences during your visit here at the Resort. I am delighted to know that you enjoyed almost everything during your stay with us, since it is our objective to exceed our guest's experience when visiting us. Comments like yours are very important to us, we have just...

Saskatoon
Reviewed 24 April 2015

We had a fantastic time here in mid April. The resort is gorgeous, the pools are fantastic and versatile, the staff are friendly and funny! Food.. omg the food was incredible! So many options, multiple buffets and a la Carte, it was like heaven. There is always something to do at the resort. They have actives scheduled every hour. A...

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6Thank Fan Y
Reviewed 23 April 2015

My wife and I stayed at the Grand Riviera Princess April 13-20 for a family wedding. We found the service to be outstanding, all the staff were very friendly and accommodating They went out of their way to serve us!! (Great Job) The food at the buffets and the a la carte ( Except for the steakhouse) were great, especially...

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6Thank Philip M
Obed C, Gerente at Grand Riviera Princess All Suites Resort & Spa, responded to this review

Dear Guest, Thank you very much for your comments about us, we appreciate the time that you took to share them on TripAdvisor. We are very happy to know that our friendly staff made your stay more enjoyable. The remarks you have raised to our attention are under review and we will do our best to improve any areas that...

Calgary, Alberta, Canada
Reviewed 23 April 2015

Rooms are average but clean and well kept, find your closest buffet for Breakfast and Lunch the Al La Carts are some of the best I have had at a resort, I particularly enjoyed the Sushi.They had premium liquor at the bars so you don't just have to drink liquid diabetes, but the lines are rather long and slow at...

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4Thank Symon N
Philadelphia, Pennsylvania
Reviewed 23 April 2015

i would not recommend this hotel to anyone. I have been traveling to Mexico and other Caribbean islands for over 20 years and this one was the worst. The food was horrible. You have to wait in line for everything. We told guest services our problems and there answer was sending our room a bottle of champagne ( which I...

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7Thank Jerseykelly
Obed C, Gerente at Grand Riviera Princess All Suites Resort & Spa, responded to this review

Dear Guest, Thank you so much for your feedback and please accept my sincere apologies that your experience was less that top notch. Any feedback we receive helps to make us better. I would love to have you come back and give us another chance to prove that this is not usual for our hotel. Warm regards, Obed Canche Grand...

Reviewed 22 April 2015

My husband and I got married here September 2014 so this is a rather late review but we felt we should take the time to review the hotel as we had a fantastic wedding/holiday. Firstly we would like the thank Guillermo our wedding coordinator for making the whole wedding preparation/day so stress free. Everything was taken care of brilliantly and...

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4Thank Tara M
Exton, Pennsylvania
Reviewed 22 April 2015

This hotel is beautiful. Everything about it is immaculate. The staff is incredible no matter what part of the resort you're in. Yes, it's huge. However the shuttles run ALL the time and it is so easy to get around. No matter what building you stay in you will be close to something. There are pools literally everywhere and they...

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8Thank Kathleen M

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Amenities

Highlights
  • Beachfront
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Spa
  • Breakfast included
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
Internet
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Grand Riviera Princess All Suites Resort & Spa is located on the stunning Riviera Maya, just three kilometers from the famous Playa Del Carmen, in beautiful surrounds, with large and spacious natural parks and the delight of a good tropical weather. Besides our fascinating beach, renowned for the clear water and splendid sea beds, typical of the east end of the Yucatan Peninsula, the Hotel invites you to discover the huge wealth of the archaeological remains of the Maya culture in this area. After crossing the spacious lobby the splendid "Paseo de los Dioses" is reached, which invites the costumers to discover the charm of the hotel. It is a gift to our senses to enjoy all our facilities that can be found to our left and right on the way to the marvelous beach awaiting for everybody at the way of the pleasant stroll.Opened in December 2007, Grand Riviera Princess offers 674 fully equipped rooms with a range of services that give the clients a variety of possibilities to choose from: Junior Suite, Junior Suite Deluxe (some with direct pool access), Platinum Suites and Laguna Villa Suites (ideal for the most romantic honeymoon).A fascinating Spa is offered to all the clients, and the most complete activity program during day and night. A range of services in the varied and international selection of top quality food provide the perfect counterpoint when sharing moments of peace and calm with excellent meals in beautiful and inviting specially decorated surrounds, some of which are by the sea. ... more   less 

Additional Information about Grand Riviera Princess All Suites Resort & Spa

Address: Prolongacion 5ta Avenida Mza 20 Lote 006, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: ₹ 13,756 - ₹ 22,992 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Riviera Princess All Suites Resort & Spa 4*
Number of rooms: 674
Reservation Options:
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Also Known As:
Grand Riviera Princess All Suites Resort And Spa
Grand Riviera Princess All Hotel Playa Del Carmen
Grand Riviera Princess Hotel
Grand Riviera Princess All Suites Resort & Spa Riviera Maya/Playa Del Carmen
Hotel Style:
#29 Green Hotel in Playa del Carmen
#42 Top resorts Hotel in Playa del Carmen
#47 Luxury Hotel in Playa del Carmen
#53 On the Beach Hotel in Playa del Carmen
#63 Romantic Hotel in Playa del Carmen
#69 Family Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Grand Riviera Princess All Suites Resort & Spa staff and other travellers.
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Questions? Get answers from Grand Riviera Princess All Suites Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Loved our Villa - 9001.”
 of 5 bubbles ttrhmr, 24 Mar 2017 | Read review
“We enjoyed a room that was not at pool side. We enjoyed the peace and quiet.”
 of 5 bubbles HeatherL933, 23 Mar 2017 | Read review
“Top east facing rooms in Platinum are ocean view-but that means mostly treetop views with ocean peeking thru. ”
 of 5 bubbles 337jenk, 22 Mar 2017 | Read review
“Our room in the 6000 was good, second floor, facing the pool. ”
 of 5 bubbles bettyw312, 21 Mar 2017 | Read review
“Room was clean actually looked for something wrong couldn't find a thing all week ”
 of 5 bubbles U9198RWdavids, 21 Mar 2017 | Read review
5 of 5