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Rosewood Mayakoba

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Rosewood Mayakoba
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1,595 Reviews from our TripAdvisor Community

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Showing 1,421: English reviews
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Chicago
Reviewed 5 days ago NEW

This is our 3rd trip in 3 years to this amazing property. It amazes me that each year the team manages to out do itself from the previous visit. It truly is the best resort I've ever experienced. The biggest difference is the team of people that host you at the property. I'm happy to call many of them friends...

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Helpful?
1Thank Jeff H
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear Jeff, Three times in three years—wow. Thank you for opening your heart to the team here at Rosewood Mayakoba and allowing us to accommodate you. As we continue to learn your preferences and favorite parts of the resort, we are better able to surprise and delight you. I will let the team know of the kind words you’ve shared...

New York
Reviewed 6 days ago NEW

We stayed in a Lagoon Studio Suite. It was 2 adults and our son. The room was perfect, it had two queen beds, an OUTDOOR shower, which was awesome, and it was very quiet and peaceful. The service was OUTSTANDING. We travel to a lot of nice hotels and resorts but this one tops them all - everything has been...

Review collected in partnership with Rosewood Hotels & Resorts
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2Thank Pablo G
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear Pablo, We are so pleased to have had the opportunity to accommodate your family. Our Lagoon Studio Suites are perfect for small families, what with the ample square footage and plunge pool for ultimate privacy. We hope you made beautiful memories together in our tropical paradise and can return to make more very soon. Sincerely, Daniel Scott Managing Director

Houston, Texas
Reviewed 1 week ago via mobile

We travel extensively and especially to some of the top hotels in the world. Of all the places we have stayed at, the Rosewood Mayakoba has the magic formula that all five star luxury hotels need to acquire. My husband and I stayed at the Rosewood a few years back and were blown away by the personalized service that the...

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Helpful?
5Thank Diana C
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear Diana, It is such a special gift for us to watch families grow, and it was a pleasure to find accommodations for you. As guests turn into friends, and extensions of our own family, we will go to great lengths to ensure we always have a place for you in Mayakoba. We are so pleased you could join us...

Miami, Florida
Reviewed 1 week ago

The quality of service and the professionalism by the entire staff is second to none. As frequent travelers to luxury resorts and hotels, we were simply amazed at the service level. This is simply the most dedicated level of service at any hotel that we've experienced in our travels. The quality inclusive kids club and the daily movie night give...

Review collected in partnership with Rosewood Hotels & Resorts
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Helpful?
2Thank Steven P
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear Steven P, Thank you for sharing your experience. By offering 24-hour personalized attention to detail, our aim is to defy your expectations of what service can be. This extends to every area of our resort, be it the team member who escorts you to dinner on a golf cart, to your butler, to the individuals who take care to...

Reviewed 1 week ago via mobile

We are on the last day of the most amazing holiday at the Rosewood Mayakoba and will fly home full of wonderfully happy memories. The resort itself is truly spectacular. The suite are so bright and well equipped with fantastic views ont the lagoon. The nature is incredibly lush and so real. The spa and the gym are phenomenal. I...

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Helpful?
2Thank Saloua P
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear Saloua P, Thank you for joining us on vacation and for taking a moment during your stay to share this review. It makes us smile to know that the fond memories have already taken hold. Along with our lush and beautiful tropical setting, the service from our dedicated team members like Tania, Giovanni, Alfonso, and Enrique can transform an...

Richmond, Virginia
Reviewed 1 week ago

Stayed at Rosewood Mayacoba again & was, as always, overwhelmed by the level of service, luxury, tranquility & privacy. We stayed again at one of the Island Suites located by Rosewood's Spa, Sense. We always reserve bicycles to get to the beach and visit neighboring properties. Be sure to ride, jog or walk the nature trail around the Mayacoba properties....

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Helpful?
2Thank colin c
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear Colin C, From the bottom of our hearts, thank you for being one of our loyal guests. To hear that you enjoyed our newest Beach Club dining concept is wonderful, and we are glad you enjoyed the new addition. There is nothing quite like tacos and a margarita on the beach, is there? You are correct—it is only open...

Washington DC
Reviewed 2 weeks ago via mobile

The children literally squealed with delight when we arrived here. Everything about this resort exceeds even our highest expectations. This is one of the few places we've stayed in the world where the experience of the place actually exceeds the expectations set on the Web site. The staff is extraordinary and they go out of their way to be helpful...

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2Thank PeterfromDC
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear PeterfromDC, Thank you for bringing your family to our beautiful paradise. It can be hard to capture what it truly feels like to step foot on our property and be subject to personalized pampering throughout your stay. We hope you made wonderful memories during your visit, and we greatly appreciate your recommendation. We look forward to our next opportunity...

Reviewed 2 weeks ago

One of the most amazing hotels i have stayed in. Was blown away the second we stepped foot on the property. After checking in, we were taken to our room on a boat - absolutely amazing. It really made the experience as very unique. I had a basic room and it was all i needed. Plunge pool in the back,...

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Helpful?
2Thank Greg L
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear Greg L, We specialize in the unique! Thanks to our unique location, located among emerald jungle, winding lagoons, and sparkling beaches, setting the bar high for one-of-a-kind experiences was all part of the design. And, between your private pool and the beach, we work hard to ensure there is no shortage of ways to relax. We are pleased that...

Charlotte, North Carolina
Reviewed 2 weeks ago via mobile

Rosewood Mayakoba is the best of the best! Literally no words to describe this place. Exceptional is an understatement. World class food, accommodations and service. We have been to many nice places but this is so far beyond any place we have ever visited. Only 128 rooms and 500 employees. That says it all. Unbelievable place to simply relax. We...

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2Thank stutide
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear stutide, We are glad to read that you managed to find the words to describe your experience, because we are humbled by your compliments. As you mention, the ratio of staff to guests makes it possible to foresee any needs or wants you might have. We hope this made it easier for you to unwind and enjoy our gorgeous...

New York City, New York
Reviewed 3 weeks ago

We came here for a 4 day weekend for my partner's birthday on recommendation from a friend and so glad we did! Beautiful property, we stayed on the lagoon and though many reviews suggest the beach, the lagoon is so natural and unique! The service was nothing like we've experienced and loved being able to bike around the property, especially...

Review collected in partnership with Rosewood Hotels & Resorts
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Helpful?
1Thank Anna S
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear Anna S, Happy birthday to your partner! We are so glad we did not disappoint based on your friend’s recommendation. We would not be where we are today without word of mouth, between friends or on TripAdvisor, so we thank you for sharing this lovely review. It is quite easy to steal away for private moments, be it with...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Golf Course
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Rosewood Mayakoba is situated on the Riviera Maya. This luxury resort in Mexico offers spacious suites and is located south of Cancun and north of the charming seaside village of Playa del Carmen.Surrounded by the emerald embrace of the jungle and caressed by warm Carribbean breezes, is a resort of rare luxury and indulgence. Rosewood Mayakoba is imbued with the unique spirit of Mexico's Yucatan Peninsula. A journey to this serene world, immersed in the dense green perfume of the jungle, captivates the soul with unimaginable tropical beauty,and pure, simple refinement. The ecological enclave of Mayakobá is a new, enlightened model of true luxury hospitality that celebrates the land without compromising it. Mayakoba embraces the government restrictions on development and mangrove preservation which has always been a top priority for the developers and designers. The Madrid-based construction company OHL, with 25 years of experience in Mexico, owned the land for many years before choosing how to build upon it. ... more   less 

Additional Information about Rosewood Mayakoba

Address: Ctra. Federal Cancun, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: ₹ 49,138 - ₹ 95,423 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Rosewood Mayakoba 5*
Number of rooms: 128
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Expedia, Hotwire, Hotels.com, HotelsClick, Travelocity, TripOnline SA, getaroom.com and Evoline ltd so you can book your Rosewood Mayakoba reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Rosewood Mayakoba Hotel Playa Del Carmen
Rosewood Mayakoba Playa Del Carmen
Rosewood Mayakoba Riviera Maya/Playa Del Carmen
Hotel Style:
#1 Top resorts Hotel in Playa del Carmen
#1 On the Beach Hotel in Playa del Carmen
#1 Luxury Hotel in Playa del Carmen
#1 Spa Hotel in Playa del Carmen
#2 Romantic Hotel in Playa del Carmen
#8 Green Hotel in Playa del Carmen
#11 Family Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Rosewood Mayakoba staff and other travellers.
151 questions
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london
Old Tappan, New Jersey
Ottawa, Canada
3 months ago
Aberdare, United Kingdom

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Questions? Get answers from Rosewood Mayakoba staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“None, everything was really perfect. ”
SJPatrick, 31 Mar 2017 | Read review
“We've only tried the deluxe overwater lagoon suite, but we'd do it again. The private deck, daybed, and plunge pool mean you can skip the beach if you want. It's almost too big for two people, but it's private and quiet and the master suite goes pitch black at night. I wish I had a way to recreate that sleep when I'm at home.”
ChitownEX, 29 Mar 2017 | Read review
“Make sure you meet your butler right away, and know how to get in touch with him/her. They are a big help during your stay. And like I said in my review, I liked the lagoon suite. Easy walk to the main part of the property, restaurants, spa and pools and a nice, quick bike ride to the beach. We enjoyed this option. Split our time evenly between pools and beach.”
denisea876, 27 Mar 2017 | Read review
“All are wonderful”
timrobin, 22 Mar 2017 | Read review
“The lowest room category the lagoon suite is amazing with a lagoon view, private patio and rooftop sundeck!”
851press, 21 Mar 2017 | Read review
5 of 5