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Riviera Maya Suites

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Riviera Maya Suites
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314 Reviews from our TripAdvisor Community

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Showing 152: English reviews
Caledon, Canada
Reviewed 8 February 2016

We travelled with our three adult children at New Years and we were thrilled with Riviera Maya Suites.The location is fabulous...we literally walked out of the building onto Fifth Avenue and yet on our back balcony, overlooking a beautiful pool and garden, we felt like we were in our own private oasis. The suites were large and clean and the...

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Helpful?
Thank Kathy s
RivieraMayaSuites, Public Relations Manager at Riviera Maya Suites, responded to this review

Dear family,thank you very much for your comments. We are happy to know your stay was pleasant and comfortable and we will take note about your suggestions for a better service. We hope you come soon and stay with us in your next family vacation, as a frequent guest you will have 10% off in your future reservation.

Reviewed 2 February 2016

A few friends and I stayed here for three nights and had a great time. The staff was responsive to emails in advance and could not have been nicer about EVERYTHING. The apartment was spotless, the hammocks on the balcony were great, each room had its own bathroom, and there was a large living area. The staff was flexible about...

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Helpful?
Thank Samantha F
RivieraMayaSuites, Public Relations Manager at Riviera Maya Suites, responded to this review

Dear family,thank you very much for your comments. We are happy to know your stay was pleasant and comfortable and we will take note about your suggestions for a better service. We hope you come soon and stay with us in your next family vacation, as a frequent guest you will have 10% off in your future reservation.Best regards.

Manalapan, NJ
Reviewed 10 January 2016

We just had our second stay there- loved it even more than the first time. We were in one of the top floor penthouse units - the roof deck was fantastic! Wonderful location right off Avenida Cinco and close to the beach. Chez Celine, a fantastic French bakery and cafe is steps away . The staff is wonderful, especially Simona,...

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Helpful?
Thank Jill010
RivieraMayaSuites, Public Relations Manager at Riviera Maya Suites, responded to this review

Dear family, thank you very much for your comments. We are very happy to know your stay was pleasant and comfortable ones again, always is nice to see you and talk to you and your family. We hope you come back soon remember as a frequent guest you have 10% off in your future reservation. Best regards.

Portland, Oregon
Reviewed 2 January 2016

I booked this property last summer for a Christmas trip for my family of five after reading many reviews. The free access to the beach club was a major factor in my deciding on this property. I was very disappointed to receive an email after it was too late to book another property telling me that access to Las Palapas...

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Thank Donna380
Reviewed 30 December 2015 via mobile

Once again Simona and her staff at Riviera Maya Suites provided a wonderful family vacation. We have come to Playa many times in the past decade and our best vacations have always included this property. The location is great, close to everything, but not so close that you worry about crowds or noise. The units are large and clean. But...

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Helpful?
Thank Tyler P
RivieraMayaSuites, Director Comercial at Riviera Maya Suites, responded to this review

Thank you very much for your comments, everyday, we work hard to be better as a condo hotel and is important for us to know we are doing a good job with your comments. We will waiting for your visit pretty soon !!

San Francisco, California
Reviewed 30 July 2015

we were looking forward to staying here because of the location and most importantly the access to the beach. we when showed up they never mentioned to us beforehand that the adjacent hotel was being remodeled and there was a new path to the beach. not the best view walking on the path, but it sucked! the bungalows on the...

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Helpful?
2Thank jesse m
RivieraMayaSuites, Director of Sales at Riviera Maya Suites, responded to this review

Dear Jesse, we apologize that we haven´t fullfill your expectations for your stay at Riviera Maya Suites. It is true, the walk to the beach is not the same as it was before Las Palapas closed, we tried to advise to all our clients about the situation prior the arrival through e-mail and/or through the agency, I am sorry that...

Hoffman Estates, Illinois
Reviewed 20 July 2015

I was not sure about staying a full week in a place I did not know before, but I was totally wrong. I got a 3 bed apartment it was very clean and in great condition! just a couple of blocks form the beach, i was there every morning to see the sunrise it is beautiful. services are great and...

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2Thank Didier B
RivieraMayaSuites, Director Comercial at Riviera Maya Suites, responded to this review

Dear Client, thank you very much for the kind feedback! We love to hear from guests who visits our place for first time, were able to enjoy our Condo Hotel Riviera Maya Suites. Oh yes I think our housekeeping staff make actual great art with the towels ;-) We know the walk to the beach is not the nicest one,...

Atlanta, Georgia
Reviewed 1 July 2015

Are you joking me? 32 & 5th Avenue, for such a great deal? Just tucked away, so the loud bars aren't too close, but look out one side of the condo and see the people walk down 5th. We had Penthouse 308, and it looked pretty new. We were 5 (youngest child was our 11 year old). Two bedrooms, two...

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2Thank Greg S
RivieraMayaSuites, Public Relations Manager at Riviera Maya Suites, responded to this review

Thank you very much for your comments, everyday, we work hard to be better as a condo hotel and is important for us to know we are doing a good job with your comments. We will waiting for your visit pretty soon and do not forget to use your frequent client discount (10%off ). Best regards

Reviewed 25 May 2015 via mobile

We stayed at the Rivera Maya Suites in May it was our first time and after looking for a good family oriented hotel the Rivera Maya Suites was the best option . The hotel was clean and staff is very friendly , we book a Bungalow with two double beds and kitchen the room was amazing is in the middle...

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1Thank Miami1983
RivieraMayaSuites, Director Comercial at Riviera Maya Suites, responded to this review
Google Translation

Estimada Huésped, Muchas gracias por compartir su experiencia en Riviera Maya Suites a con nuestros futuros huéspedes. Es un honor...

California
Reviewed 5 May 2015

We shared a condo with another couple in a two bedroom, two bath with huge rooms with all the amenities including a washer and dryer. The staff was very friendly and helpful. Cesar gave us some great restaurants to dine at. Le Pirata was the best with local people and fabulous whole fish fried to perfection. Having access to Las...

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Helpful?
Thank ChezMJ
RivieraMayaSuites, Director Comercial at Riviera Maya Suites, responded to this review

Dear Guest, thank you very much for taking time to write your positive review about our Riviera Maya Suites. We do think as well that our 2 bedroom apartment option is a perfect fit for 2 couples, since with the two bedrooms and bathrooms you have enough privacy. We will say hello from you to Cesar, we are proud to...

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Free Parking
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Spa
  • Hot Tub
Room types
  • Suites
  • Kitchenette
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Concierge
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Riviera Maya Suites has 12 exclusive apartments of two and three bedrooms, specially designed for family vacations by the owners of the well known Hotel Las Palapas, pioneers at Playa del Carmen. The apartments are fully equipped with high quality appliances, in order to fulfill all your needs and exceed your expectations. At Riviera Maya Suites you will enjoy an unforgettable experience at the Mexican Caribbean, taking advantage of the great location of our vacation rentals, only a few steps away from the beautiful white sand beach fringed by turquoise, crystal clear Caribbean water, where you can choose from an ample range of water activities like scuba diving and snorkeling at the Ccoral Rreef, yachting on Caribbean Sea, amazing sport fishing, and many others.Also, as Riviera Maya Suites guest, you will enjoy access to the private beach club, and all the facilities of the famous Hotel Las Palapas, the perfect place to laid back and enjoy the sun, the ocean breeze trough palm trees, and the magical atmosphere that can only be found at the particularity of Playa del Carmen, México.The building has a nice private swimming pool and is equipped with an elevator servicing from the covered parking lot of the semi basement to the three apartment floors.The roof has been designed as a solarium, from there and particularly from the third floor penthouses you can enjoy a spectacular view of the turquoise Caribbean Sea.The building offers 2 or 3 bedroom Suites. Each bedroom has a private bathroom. The main bedroom has one king size bed, the second bedroom has 2 double beds, the third bedroom has 2 individual beds. We can offer cribs and extra bed. There is a large living and dining room and nice balcony with chairs, table and hammocks. ... more   less 

Additional Information about Riviera Maya Suites

Address: Av 32 Norte S/N | Entre 5ta Avenida y 1era Avenida, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: ₹ 10,851 - ₹ 27,639 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Riviera Maya Suites 3*
Number of rooms: 16
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Also Known As:
Riviera Maya Hotel Playa Del Carmen
Riviera Maya Suites Playa Del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Riviera Maya Suites staff and other travellers.
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Questions? Get answers from Riviera Maya Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are excellent, catch the sunrise from the upstairs balcony”
 of 5 bubbles bigdog830, 31 Dec 2016 | Read review
“I prefer the rooms that have inner view instead of street view because it can be noisy on the street”
 of 5 bubbles 3Relax333, 13 Aug 2016 | Read review
“Rooms on the 3rd floor have lovely views over the trees in the gardens.”
 of 5 bubbles sianhw, 2 Apr 2016 | Read review
“We stayed in the three bedroom penthouse and had three bedrooms with three bathrooms, a slight view of the water, and ample space!”
 of 5 bubbles 353samanthaf, 2 Feb 2016 | Read review
“Ask for a room away from 5th Avenue.”
 of 5 bubbles Jill010, 9 Jan 2016 | Read review
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