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Riviera Maya Suites

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334 Reviews from our TripAdvisor Community

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Showing 160: English reviews
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Annandale, Virginia
Reviewed 2 weeks ago

My family of 5 stayed for 6 days in April in a 2 bedroom condo. There was plenty of room and it was very clean. Check in was smooth and easy. Master bed had very hard mattress but towels, sheets included were great. Discount passes to beach club 2 blocks away were perfect but don't forget your towels! Pool was...

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Helpful?
Thank emilyticcamp
el paso, texas
Reviewed 20 March 2017

Loved staying in this condo. A little bit pricey. Close to all the neat restaurants. Comfortable beds. Very clean. We had told them we had a 6 year old and they provided us with a basket of toys that he could use at the beach. We mostly had the pool to ourselves. Beautiful garden. The first night there was some...

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Helpful?
Thank lrbety
RivieraMayaSuites, Public Relations Manager at Riviera Maya Suites, responded to this review

Thank you very much for your recommendation It is a pleasure to know that you had a comfortable stay. See you on your next visit to Playa del Carmen. Regards

Oak Park, Illinois
Reviewed 20 March 2017 via mobile

We booked a bungalow for 16 nights. It was a charming one bedroom apartment with a large terrace surrounded by lush well kept gardens. The only problem was the noise (music??) blasting from the new hotel rooftop across the street from 5pm to midnight. We complained and were ready to leave. The next morning the manager, Simona H., moved us...

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Helpful?
Thank NEDB000
RivieraMayaSuites, Director of Sales at Riviera Maya Suites, responded to this review

Dear Guest, thank you very much for taking time to write the review about our place. I am glad to know that the apartment works out for the rest of your stay, so you were able to enjoy our Riviera Maya Suites. We send you a lot of sunny greetings from Playa del Carmen! Simona H.

Metro Minneapolis-Saint Paul, Minnesota
Reviewed 2 March 2017

We stayed here for a wedding weekend. We first came to Playa in the early '80's when it was nothing more than a town you went through to take the ferry to Cozumel. Even this neighborhood, once on the edge of the active area when we visited in 2013, has gotten much busier. We rented a two bedroom suite with...

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Thank Smiledoctorsmile
RivieraMayaSuites, Public Relations Manager at Riviera Maya Suites, responded to this review

Thank you very much for your comments, We will take note to continue offering our guests a comfortable stay. We are very sorry that you went through that situation on the beach.

London, Canada
Reviewed 27 February 2017

I had a problem with my trip plans and the management at Riviera Suites was superb at helping me. Our communication in English was prompt and clear. Thank you! Will be staying with you in the future!!

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Thank Evajuve
RivieraMayaSuites, Public Relations Manager at Riviera Maya Suites, responded to this review

Thank you very much for your recommendations! It will be a pleasure to receive you again remember to make use of your discount of "frequent client" in your next visit. Thank you.

Austin, Texas, United States
Reviewed 15 February 2017

We stayed in a 3 bedroom suite with a rooftop view. This place was clean and in a perfect location. We went for a girls weekend and it was very comfortable. The place is as advertised. The rooms are spacious and so are the bathrooms. We had balconies and rooftop access. The air conditioners kept us freezing at night! So...

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Helpful?
Thank Laura F
RivieraMayaSuites, Public Relations Manager at Riviera Maya Suites, responded to this review

Thank you for your important comments; Is good to know our suites were comfortables for you during your stay; and of course we are going to take care of the airport transportation service for a better & comfortable visit and also the general communication in our front desk. Thank you.

Reviewed 3 February 2017

We rented a 2 bedroom garden-view suite for a week. Our suite was clean and spacious, with a great view of the garden and pool area. The staff was friendly and helpful. The location was excellent. More specifically, this hotel is located a half-block off the bustling 5th avenue in Playa del Carmen, conveniently located buy a myriad of restaurants,...

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Helpful?
Thank Brian C
RivieraMayaSuites, Guest Relations Manager at Riviera Maya Suites, responded to this review

Thank you very much for your recommendation. We are happy to know you got a great stay with us at Riviera Maya Suites. Come back soon and do not forget to make use of your frequent client discount!! Best regards.

Chicago
Reviewed 1 February 2017

We rented a 2 bedroom suite for a week for 4 adults. The suite was very clean and more than enough room. The grounds are well maintained and tropical with all sorts of plants and trees. The location was absolutely perfect. It is a half of a block from 5th Avenue and all the shopping and restaurants. We ate somewhere...

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Helpful?
Thank PMTCChicago
RivieraMayaSuites, Guest Relations Manager at Riviera Maya Suites, responded to this review

Thank you very much for your recommendation. Is good to know you got great stay with us at Riviera Maya Suites. Has been a pleasure to meet and we hope to see you soon in your next visit to Playa del Carmen. Best Regards.

Las Vegas, Nevada
Reviewed 31 December 2016

We rented a 3 bed room and there was a great deal of space for us and 3 young adults. The staff is amazing, helpful and the entire facilty is extremely well taken care of. The location is perfect, just off 5th avenue and a very short walk to Mamitos beach. Cant wait to return!!

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1Thank bigdog830
RivieraMayaSuites, Public Relations Manager at Riviera Maya Suites, responded to this review

Thank you very much for your recommendation. We are happy that you were comfortable during your stay. Remember to use your frequent customer discount in your next visit. Regards

Lewisville, Texas, United States
Reviewed 3 December 2016 via mobile

Rivera Maya Suites had first class customer service from our first conversation to the last. It is not all inclusive, but we chose it for that reason. We like to prepare our own food because of restricted diets and the apartment we stayed in was totally equipped. I was thrilled to find a great blender in the kitchen as well...

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1Thank Jeanette C
RivieraMayaSuites, Public Relations Manager at Riviera Maya Suites, responded to this review

Thank you very much for your kind comments, It is a pleasure for us to know that we exceed your expectations and to know your visit was a great vacation experience. We will be very happy to receive you every year, remember to make use of your frequent customer discount (-10% off) in any of the departments you book. Thank...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Beachfront
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Spa
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Concierge
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Riviera Maya Suites has 12 exclusive apartments of two and three bedrooms, specially designed for family vacations by the owners of the well known Hotel Las Palapas, pioneers at Playa del Carmen. The apartments are fully equipped with high quality appliances, in order to fulfill all your needs and exceed your expectations. At Riviera Maya Suites you will enjoy an unforgettable experience at the Mexican Caribbean, taking advantage of the great location of our vacation rentals, only a few steps away from the beautiful white sand beach fringed by turquoise, crystal clear Caribbean water, where you can choose from an ample range of water activities like scuba diving and snorkeling at the Ccoral Rreef, yachting on Caribbean Sea, amazing sport fishing, and many others.Also, as Riviera Maya Suites guest, you will enjoy access to the private beach club, and all the facilities of the famous Hotel Las Palapas, the perfect place to laid back and enjoy the sun, the ocean breeze trough palm trees, and the magical atmosphere that can only be found at the particularity of Playa del Carmen, México.The building has a nice private swimming pool and is equipped with an elevator servicing from the covered parking lot of the semi basement to the three apartment floors.The roof has been designed as a solarium, from there and particularly from the third floor penthouses you can enjoy a spectacular view of the turquoise Caribbean Sea.The building offers 2 or 3 bedroom Suites. Each bedroom has a private bathroom. The main bedroom has one king size bed, the second bedroom has 2 double beds, the third bedroom has 2 individual beds. We can offer cribs and extra bed. There is a large living and dining room and nice balcony with chairs, table and hammocks. ... more   less 

Additional Information about Riviera Maya Suites

Address: Av 32 Norte S/N | Entre 5ta Avenida y 1era Avenida, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: ₹ 9,263 - ₹ 16,982 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Riviera Maya Suites 3*
Number of rooms: 16
Reservation Options:
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Also Known As:
Riviera Maya Hotel Playa Del Carmen
Riviera Maya Suites Playa Del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Riviera Maya Suites staff and other travellers.
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Questions? Get answers from Riviera Maya Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 102. On the first floor beautiful view of gardens and pool.”
lrbety, 20 Mar 2017 | Read review
“Rooms over the street are noisy. Try for one in the back or over the pool or bring ear plugs.”
Smiledoctorsmile, 2 Mar 2017 | Read review
“All rooms are excellent, catch the sunrise from the upstairs balcony”
bigdog830, 31 Dec 2016 | Read review
“I prefer the rooms that have inner view instead of street view because it can be noisy on the street”
3Relax333, 13 Aug 2016 | Read review
“Rooms on the 3rd floor have lovely views over the trees in the gardens.”
sianhw, 2 Apr 2016 | Read review
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