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Grand Hyatt Playa Del Carmen Resort

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Traveller (1630)
Room & Suite (492)
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Overview
  • Excellent71%
  • Very good17%
  • Average6%
  • Poor3%
  • Terrible3%
Travellers talk about
“day club”(70 reviews)
“club level”(52 reviews)
“the grill”(108 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
Additional information
Offers from Grand Hyatt Playa Del Carmen Resort
Special Offer: Package Deal
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Offers from Grand Hyatt Playa Del Carmen Resort
Special Offer: Package Deal
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Rooms
2 Jul3 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,351)
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Show reviews that mention
All reviewsday clubclub levelthe grillbeach club next doorclub musicbeautiful hotelrestaurants and shopsrooms are modernpool areaocean frontfifth avenuesushi baradult poolpartial ocean viewpool staffswim up roomfamily vacation
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1 - 5 of 1,568 reviews
Reviewed 2 days ago via mobile

I can’t say enough positive things about this hotel. The view is amazing. Located directly in the middle of everything. But at 10pm everything is quiet but fifth ave is a block away with tons of restaurants and shopping. This place is better than Cancun...More

Thank w0rldtraveler757
Hotel's Favourite
Reviewed 23 April 2018 via mobile

This is a magnificent place, perfectly located on the private beach a minute from the 5th Ave. The girl decor is marvelous, the rooms are destined for you to feel you are the only room in the hotel. Breakfast is a great Kickstart for the...More

Thank TravelingAsher
Response from GrandHyattPlaya, Director de Relaciones Públicas at Grand Hyatt Playa Del Carmen ResortResponded 27 April 2018

Dear TravelingAsher, Thank you very much for your great review. We are totally happy after read your description. Our main purpose is to over exceed the expectations of our guests who are the most important for us. Reading carefully your review we couldn't agree more,...More

Reviewed 2 days ago

We had a great time at the Grand Hyatt. The architecture is beautiful, the rooms were well kept, updated, and modern, and the stay was mostly relaxing. The restaurants (La Cocina for breakfast buffer and 126 for dinner) were great. The proximity to 5th avenue...More

Thank Candace H
Reviewed 2 days ago via mobile

Took my family to Playa del Carmen, we truly enjoyed our stay here. Friendly staff and clean rooms. I will definitely stay here again!! I highly recommend it, it’s affordable as well. Great quality for a great price!

1  Thank gabrielaf406
Reviewed 2 days ago

DON'T STAY HERE IF YOU EXPECT THE HOTEL TO BE HELPFUL AFTER BEING ROBBED @ GUN POINT, AND NOT JUST CARE ABOUT THEIR BOTTOM LINE PROFIT!!!!! My family and I arrive at the hotel on 6/15 for a 5 night stay. One of the main...More

Review collected in partnership with Hyatt Hotels
2  Thank ayelan1982
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Beachfront
Room Service
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Hotel Amenities
Children Activities (Kid / Family Friendly)
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$ 167 - US$ 468 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#34 Spa Hotel in Playa del Carmen
#39 Luxury Hotel in Playa del Carmen
#40 On the Beach Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 167 - US$ 468 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#34 Spa Hotel in Playa del Carmen
#39 Luxury Hotel in Playa del Carmen
#40 On the Beach Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (1630)
Room & Suite (492)
Pool & Beach (309)
Dining (127)
Family and Play Areas (50)
Amenities (43)
Business Centre & Event Rooms (13)
Questions & Answers
Ask a question
Schleins Girl
24 May 2018|
AnswerShow all 2 answers
Response from Deborah E | Reviewed this property |
If you don’t mind not having a beachfront view then request a garden view. Also request a room on the right hand side of the hotel (the right side as you walk in to reception).
0
Votes
Hannah V
1 May 2018|
AnswerShow all 4 answers
Response from Amanda R |
Also, I was able to get in touch with the hotel and they were able to answer many of my questions via email. Make sure to explore a couple cenotes:)
1
Vote
Room Tips
"See view rooms are amazing, however if you want to have a unique experience you must choose the the room with..."
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"gotta do oceanfront"
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"Pick a nice ocean view :)"
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"Partial Ocean views have impressed and are great value"
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