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    The Royal Haciendas All Suites Resort & Spa

    Cancun-Chetumal Highway km 289+10, Playa del Carmen 77710, Mexico
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    27/8/2017 28/8/2017
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    US$ 269
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    Traveller (1897)
    Pool & Beach (462)
    Room & Suite (440)
    The Royal Playa del Carmen
    16,037 reviews
    #11 of 211 hotels in Playa del Carmen
     
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    Overview
    • Excellent66%
    • Very good24%
    • Average7%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “los murales” (257 reviews)
    “time share” (271 reviews)
    “rotunda bar” (65 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Kitchenette
    Concierge
    Spa
    Wheelchair Access
    Conference Facilities
    Dry Cleaning
    Tennis Court
    Self-Serve Laundry
    Shuttle Bus Service
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from The Royal Haciendas All Suites Resort & Spa
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    The Royal Playa del Carmen
    16,037 reviews
    #11 of 211 hotels in Playa del Carmen
     
    Gran Porto Resort
    9,903 reviews
    #30 of 211 hotels in Playa del Carmen
     
    Azul Beach Resort The Fives Playa Del Carmen
    6,350 reviews
    #56 of 211 hotels in Playa del Carmen
     
    Mahekal Beach Resort
    2,730 reviews
    #27 of 211 hotels in Playa del Carmen
     
    Rooms
    27 Aug28 Aug
    |
    1 room, 2 adults, 0 children
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    Reviews (3,578)
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    There are newer reviews for The Royal Haciendas All Suites Resort & Spa
    See the most recent reviews

    821 - 825 of 3,069 reviews

    Reviewed 15 May 2016

    Very nice resort, big rooms with kitchen facilities. Perhaps not updated in the last 10 years, but still, not dated, very nice especially for stays with children. Good food at Luna and Sun grills for lunch, excellent upscale restaurant for dinner on premises. Buffet restaurant...More

    Thank Wtravel66
    Response from Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & SpaResponded 17 May 2016

    Dear Wtravel66, Thank you so much for your review. We’re so happy to hear that you had a great vacation. We always strive to provide the highest satisfaction levels to our guests and it's rewarding to learn we achieved this goal with you. We appreciate...More

    Reviewed 15 May 2016 via mobile

    Coming to this resort was exciting for a first time. As it used to be private club (or maybe still partially). The beach part was the best. Maybe we just were lucky, and weather was perfect..., maybe this land chunk just lucky to have this...More

    Thank OlgaDas
    Response from Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & SpaResponded 16 May 2016

    Dear Olga, Thank you for staying with us recently and sharing your experience. We hold the safety and security of our guests in the highest regard and we’re very disheartened to hear about the details of your stay. We have sent you a private message...More

    Reviewed 14 May 2016 via mobile

    For our family this resort was perfect. I can see how it's not for everyone though. Our children are 3 and 5 and I really prefer staying in a condo or suite and I really love having the all inclusive with young children. This is...More

    4  Thank PortlandTravelingMom
    Response from Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & SpaResponded 18 May 2016

    Dear Marci W, Thanks for the review, and for sharing the experience of your recent family getaway with the TripAdvisor community. We couldn't be happier to hear our guests enjoyed their stay with us. It's wonderful to read that thanks to the prompt assistance of...More

    Reviewed 14 May 2016

    My fiancee and I are in our early 30s and we had a great time at Royal Haciendas. However, it isn't the place for everyone and I will list pros and cons. In my opinion, I recommend this place for families, older couples and young...More

    Review collected in partnership with this hotel
    1  Thank Hung V
    Response from Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & SpaResponded 19 May 2016

    Dear Hung V, Thank you so much for taking the time to review your stay with us. Feedback from our guests is important to us. We're happy to hear that you were able to enjoy yourselves around the resort and hope that the resort staff...More

    Reviewed 11 May 2016

    Family trip, six nights, all inclusive - rooms were very nice, well equipped but the beds suck; pools and grounds meticulously maintained; beautiful palapas on the beach and pool/beach service for food and drinks; food was good, drinks within the all inclusive somewhat limited; one...More

    Review collected in partnership with this hotel
    1  Thank Ana O
    Response from Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & SpaResponded 12 May 2016

    Dear Ana O, Thank you for taking the time to post about our resort. We're glad to see you had an overall good vacation with us. We look forward to welcoming you again during your next visit to the Riviera Maya. Warm Regards.

    The Royal Playa del Carmen
    16,037 reviews
    #11 of 211 hotels in Playa del Carmen
     
    Gran Porto Resort
    9,903 reviews
    #30 of 211 hotels in Playa del Carmen
     
    Azul Beach Resort The Fives Playa Del Carmen
    6,350 reviews
    #56 of 211 hotels in Playa del Carmen
     
    Mahekal Beach Resort
    2,730 reviews
    #27 of 211 hotels in Playa del Carmen
     
    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Beachfront
    • Free Parking
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Concierge
    • Multilingual Staff
    • Self-Serve Laundry
    • Babysitting
    • Shuttle Bus Service
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Tennis Court
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$ 184 - US$ 466 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Family Hotel in Playa del Carmen
    • #17 Green Hotel in Playa del Carmen
    • #34 Romantic Hotel in Playa del Carmen
    • #36 Spa Hotel in Playa del Carmen
    • #36 Luxury Hotel in Playa del Carmen
    • #38 On the Beach Hotel in Playa del Carmen
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 252
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Travelocity, Orbitz, Expedia, Hotels.com, Booking.com, Cheap Tickets, Cancelon, TripOnline SA, Agoda, Hotwire, getaroom.com and Evoline ltd so you can book your The Royal Haciendas All Suites Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • The Royal Haciendas Hotel Playa Del Carmen ,
    • Royal Haciendas Hotel ,
    • Royal Haciendas Playa Del Carmen ,
    • The Royal Haciendas All Suites Resort & Spa Riviera Maya/Playa Del Carmen
    Add Photo Photos
    Traveller (1897)
    Pool & Beach (462)
    Room & Suite (440)
    Dining (149)
    Hotel & Grounds (1126)
    Bathroom (18)
    Family and Play Areas (12)
    Business Centre & Event Rooms (1)
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    Ask a question
    Questions & Answers
    Inga127
    6 August 2017|
    AnswerShow all 2 answers
    Response from Sandra R | Property representative |
    Hello Inga127, The Royal Haciendas has very competitive prices. However, the All-Inclusive package allows you to have a worryless vacation with food and beverage included. Send me a private message if you'd like me to send... More
    0
    Votes
    klbast
    3 August 2017|
    AnswerShow all 3 answers
    Response from Sandra R | Property representative |
    Hello Klbast, The Royal Haciendas is a family resort. There are different activities planned for adult and children such as beach games, zumba, yoga, pool volleyball, etc. Here's a link to the 'Downloads' section at the... More
    0
    Votes
    Room Tips
    "Make sure to check your bed the first time there ours beds was dirty and because our flight we arrive late so..."
    Read review
    "If you can splurge on a beachfront unit - do it!"
    Read review
    "Tell them you want to have ocean front."
    Read review
    "I would have been happy with any high level room to get a better view."
    Read review
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