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The Royal Haciendas All Suites Resort & Spa

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The Royal Haciendas All Suites Resort & Spa
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3,224 Reviews from our TripAdvisor Community

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There are newer reviews for The Royal Haciendas All Suites Resort & Spa
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Showing 2,790: English reviews
Liberty
Reviewed 14 March 2016

One of the closest places to paradise on earth. My wife and I truly enjoyed ourselves and found that everything that we wanted or needed was at our finger tips. Wonderful surprises around every corner.

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Helpful?
Thank E9162AGmichaelh
Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & Spa, responded to this review

Dear E9162AGmichaelh, Thank you for taking the time to review your stay with us. We're glad to read you and your wife enjoyed yourselves around the resort. We always strive to provide the highest satisfaction levels to our guests and it's rewarding to learn we achieved this goal with you. We appreciate your feedback and look forward to welcoming you...

Chicago, Illinois
Reviewed 14 March 2016

This is my second review of the Royal Haciendas and this time I brought my adult children and 2 grandchildren 4 years old and 8 months old. Everyone enjoyed the immaculately maintained grounds beautiful pools and beaches along with the terrific restaurants. The grandchildren were in a first floor villa which gave their parents easy access to the room and...

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Helpful?
Thank 775dennisz
Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & Spa, responded to this review

Dear 775dennisz, Thanks for your review, as well as your loyalty. We love hearing from our return guests about their vacation experiences. We are honored that you chose to stay with us for your family getaway. It sounds like you enjoyed each other's company and you were able to take advantage of so many of the amenities available around the...

Memphis, Tennessee
Reviewed 14 March 2016

We are serious world travelers. While only a few of our trips yearly center around beach resorts, we love beaches. An opportunity to be complete slugs on the beach with a book for 7 days (14 days if I can talk my husband into it) is a huge treat. We have travelled to the Cancun/Mayan "Riviera" area 2-3 times a...

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Helpful?
1Thank LHRandolph
Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & Spa, responded to this review

Dear LHRandolph, Thank you for taking the time to review your stay with us at The Royal Haciendas. We appreciate you sharing the experience of your recent getaway with the TripAdvisor community. We're glad to know you had an overall good stay with us and we appreciate you giving us any feedback on what we can do better. Our guests’...

Kalamazoo
Reviewed 14 March 2016

We have been members of Royal Resorts since 2007, and have enjoyed our annual trips to the Royal Haciendas in Playa del Carmen, Mexico. The staff that remains from year to year remembers us, and we feel like we are heading to a location where we have many acquaintances. In addition, the guests too are very friendly, and the staff...

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Helpful?
Thank Patricia R
Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & Spa, responded to this review

Dear Patricia R, Thanks so much for writing a review about The Royal Haciendas. We love hearing from our members about their vacation experiences. We're convinced that our staff is the most important asset in our company since their interaction with our guests makes possible what we like to call "The Royal Experience" and we're glad to learn you're happy...

Dallas, Texas
Reviewed 13 March 2016

Some of the most beautiful beaches in Playa. Rooms are well equipped. Unless you are a 'big' drinker, I would recommend not doing the all-inclusive. There are so many fun places to go in town. The resort's breakfast is excellent and a good value, also the pool-side service and restaurants are excellent. We don't really like the evening buffets though....

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Helpful?
Thank Julie N
Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & Spa, responded to this review

Dear Julie N, Thanks so much for writing another review about The Royal Haciendas. We love hearing from our members and their vacation experiences. It sounds like you were able to enjoy our convenient location near Playa del Carmen and visited the town for sightseeing. We thank you for your continued loyalty and we can't wait to have you back...

Goshen
Reviewed 13 March 2016

Beautiful resort. excellent service and friendliness. the beach was constantly raked and clean. walking on the beach past other resorts the seaweed was everywhere, but not here! room and balcony were superior.

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Helpful?
Thank Karen S
Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & Spa, responded to this review

Dear Karen S, Thank you for taking the time to post your review about our resort. We take pride on our resort's cleanliness. Our staff works real hard to keep our beaches clean of seaweed and for us is rewarding to learn you've noticed it during your most recent visit. We're glad to learn you've enjoyed your stay at The...

Greenwood Village, Colorado
Reviewed 12 March 2016 via mobile

I've stayed at the Royal Haciendas on two separate occasions and enjoyed both visits immensely. The rooms are clean and spacious. The store is well stocked so as to give plenty of options if you choose to cook a meal or two. The pools are beautiful. The staff is friendly and go out of their way to get to know...

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Helpful?
Thank 19SandyD19
Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & Spa, responded to this review

Dear 19SandyD19, Thank you for taking the time to write about your recent visit to The Royal Haciendas. We're convinced that our staff is the most important asset in our company since their interaction with our guests makes possible what we like to call "The Royal Experience". We're glad to learn you've enjoyed your stay at our resort and we...

East Lansing
Reviewed 12 March 2016

Everything about the Haciendas is wonderful. The staff is exceptional. They are attentive and efficient. Lots of activities for all ages. If you just want to do nothing, it is the ideal spot. The grounds are well kept and beautiful.. The water views are breathtaking. Nearby Playa del Carmen has wonderful shopping and restaurants. The area is very safe and...

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Helpful?
Thank Sharon H
Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & Spa, responded to this review

Dear Sharon H, It’s great to hear from you and thank you so much for your review. We always appreciate feedback from each and every one of our guests. We’re thrilled to hear that The Royal Haciendas was the perfect location to host your recent getaway. Our location near Playa del Carmen is just one of the perks that we...

Michigan
Reviewed 12 March 2016

Hotel was clean, updated and the service was good, staff is very friendly and making sure you're comfortable and happy.Make sure you ask for all the benefits included in your package. Food is good and there's a lot of activities for all ages every day of the week. Definitely family environment. We had an incident in which one of our...

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Helpful?
Thank Xty82
Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & Spa, responded to this review

Dear Xty82, Thanks so much for taking the time to give us a review of your stay. We’re happy to hear that we were able to provide you with great service to make the most out of your vacation. Our staff is always eager to help and we're glad to learn you noticed it during your most recent visit. We're...

Blue Springs, Missouri
Reviewed 11 March 2016

The hotel itself could not be cleaner, they are always fixing or cleaning something. The rooms were a nice size as well as the bathroom, just wish that some of the rooms had king beds instead of two doubles. The food we had in Los Morales was very good and plentiful. The buffet food was just ok, I mostly ordered...

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Helpful?
4Thank lauriedoutt
Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & Spa, responded to this review

Dear Lauriedoutt, Thank you so much for taking the time to review your stay with us. Feedback from our guests is important to us. We take pride on our resort's cleanliness and for us is rewarding to learn you've noticed it during your most recent visit. We truly value all of our guests and are disappointed to hear that your...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Free Parking
  • Spa
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Tennis Court
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The Royal Haciendas(R) Just 10 minutes from Playa del Carmen, this enchanting beachfront resort has architecture and gardens inspired by the grand old haciendas of the Yucatan. Enjoy fine dining, activities and many other amenities with the REFINE All-Inclusive package. The Royal Haciendas(R) is proof that dreams come true. Imagine, the best in beachfront living quietly nestled within Riviera Maya's most prestigious oceanfront golf community. ... more   less 

Additional Information about The Royal Haciendas All Suites Resort & Spa

Address: Cancun-Chetumal Highway km 289+10, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: ₹ 15,510 - ₹ 29,081 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Royal Haciendas All Suites Resort & Spa 4*
Number of rooms: 252
Reservation Options:
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Also Known As:
The Royal Haciendas Hotel Playa Del Carmen
Royal Haciendas Hotel
Royal Haciendas Playa Del Carmen
The Royal Haciendas All Suites Resort & Spa Riviera Maya/Playa Del Carmen
Hotel Style:
#3 Family Hotel in Playa del Carmen
#32 Luxury Hotel in Playa del Carmen
#33 Spa Hotel in Playa del Carmen
#34 Romantic Hotel in Playa del Carmen
#34 On the Beach Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from The Royal Haciendas All Suites Resort & Spa staff and other travellers.
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Questions? Get answers from The Royal Haciendas All Suites Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms have some ocean view and a veranda or patio. Suggest find their website to view the grounds map and many included amenities..”
 of 5 bubbles Anitable, 22 Feb 2017 | Read review
“All rooms have great views. I would prefer inner courtyard first floor.”
 of 5 bubbles heatherbQ2817MW, 21 Feb 2017 | Read review
“The maid service has always been outstanding”
 of 5 bubbles peggym664, 21 Feb 2017 | Read review
“top floors are quieter”
 of 5 bubbles rachela567, 19 Feb 2017 | Read review
“Higher floors in any category give a great ocean view”
 of 5 bubbles joewslsh, 19 Feb 2017 | Read review
5 of 5