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    The Royal Haciendas All Suites Resort & Spa

    Cancun-Chetumal Highway km 289+10, Playa del Carmen 77710, Mexico
    Hotel website
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    Lowest prices for your stay
    1/10/2017 2/10/2017
    US$ 241
    US$ 232
    SAVE US$ 9
    US$ 239
    US$ 232
    Traveller (1899)
    Pool & Beach (462)
    Room & Suite (441)
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    Overview
    • Excellent66%
    • Very good24%
    • Average7%
    • Poor2%
    • Terrible1%
    Travellers talk about
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    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Kitchenette
    Concierge
    Spa
    Wheelchair Access
    Conference Facilities
    Dry Cleaning
    Tennis Court
    Kids Club
    Housekeeping
    Self-Serve Laundry
    Shuttle Bus Service
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from The Royal Haciendas All Suites Resort & Spa
    Special Offer: GET $300 USD in Credits!
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    Occidental at Xcaret Destination
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    #72 of 211 hotels in Playa del Carmen
     
    Grand Velas Riviera Maya
    3,218 reviews
    #3 of 211 hotels in Playa del Carmen
     
    Fairmont Mayakoba
    4,079 reviews
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    Rooms
    1 Oct2 Oct
    |
    1 room, 2 adults, 0 children
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    Reviews (3,635)
    There are newer reviews for The Royal Haciendas All Suites Resort & Spa
    See the most recent reviews
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    21 - 25 of 3,105 reviews

    Reviewed 3 weeks ago

    I have always loved my time at the Royal resorts. They always treat you like family and the resorts are always very clean and well kept up. I just wish the food in the restaurant was a little better. xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

    Review collected in partnership with this hotel
    Thank lindabO1025BC
    Response from Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & SpaResponded 2 weeks ago

    Dear Linda, Thank you for your review. We're happy to hear that you were able to enjoy yourself around the resort and that the staff made you feel right at home. We appreciate your feedback and look forward to seeing you again soon! Best Regards.

    Reviewed 3 weeks ago

    The hotel was perfect for a trip in family. There were a lot of activity options within and outside the resort. It is a secure and quiet resort. Everything was clean and beautiful. The private beach was well taken care of.

    Review collected in partnership with this hotel
    Thank Carlos H
    Response from Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & SpaResponded 2 weeks ago

    Dear Carlos H, Thank you for your review. We’re thrilled to hear that The Royal Haciendas was the perfect location to host your recent getaway. We hope to see you again soon! Best Regards.

    Reviewed 3 weeks ago

    Everything was great and safe. The bed and pillows could have been better, but the room was fantastict. The staff was very good to work with. They were not over bearing but when you needed something they were right there to assist you.More

    Review collected in partnership with this hotel
    Thank robertgZ6203ZR
    Response from Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & SpaResponded 2 weeks ago

    Dear Robert: Thank you for taking the time to review your stay with us. We always strive to provide the highest satisfaction levels to our guests and it's rewarding to learn we achieved this goal with you. Our resorts are built with relaxation in mind...More

    Reviewed 3 weeks ago

    Enjoy the pools and clean beachfront environment. You can take a great trip to nearby Cozumel. Just try to avoid the hard selling in downtown Playa del Carmen. Enjoy the experience and the great restaurants.More

    Review collected in partnership with this hotel
    Thank 246cecilj
    Response from Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & SpaResponded 2 weeks ago

    Dear 246cecilj, Thank you for taking the time to review your stay with us. We always strive to provide the highest satisfaction levels to our guests and it's rewarding to learn we achieved this goal with you. We hope to see you again soon! Warm...More

    Reviewed 3 weeks ago

    This timeshare property is extremely well managed and cared for. The suites are large and comfortable. The property is beautifully manicured. The pools are clean and beautiful. The location is less than 10 minutes from Playa del Carmen. Highly recommend staying here.

    Review collected in partnership with this hotel
    Thank Carolyn1958
    Response from Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & SpaResponded 2 weeks ago

    Dear Carolyn, Thank you for taking the time to post about our resort. We're glad to see that our clean and spacious accommodations met your expectations. We look forward to welcoming you again during your next visit to the Riviera Maya. Warm Regards.

    Occidental at Xcaret Destination
    12,855 reviews
    #72 of 211 hotels in Playa del Carmen
     
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    3,218 reviews
    #3 of 211 hotels in Playa del Carmen
     
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    4,079 reviews
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    Petit Lafitte
    1,557 reviews
    #8 of 211 hotels in Playa del Carmen
     
    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Room Service
    • Free Parking
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Concierge
    • Multilingual Staff
    • Self-Serve Laundry
    • Babysitting
    • Shuttle Bus Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Tennis Court
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • US$ 178 - US$ 456 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Family Hotel in Playa del Carmen
    • #17 Green Hotel in Playa del Carmen
    • #34 Romantic Hotel in Playa del Carmen
    • #35 Luxury Hotel in Playa del Carmen
    • #35 Spa Hotel in Playa del Carmen
    • #37 On the Beach Hotel in Playa del Carmen
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 252
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Expedia, Booking.com, Orbitz, Cheap Tickets, Hotels.com, Travelocity, Hotwire and getaroom.com so you can book your The Royal Haciendas All Suites Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • The Royal Haciendas Hotel Playa Del Carmen ,
    • Royal Haciendas Hotel ,
    • Royal Haciendas Playa Del Carmen ,
    • The Royal Haciendas All Suites Resort & Spa Riviera Maya/Playa Del Carmen
    Add Photo Photos
    Traveller (1899)
    Pool & Beach (462)
    Room & Suite (441)
    Dining (149)
    Hotel & Grounds (1127)
    Bathroom (18)
    Family and Play Areas (12)
    Business Centre & Event Rooms (1)
    Nearby
    Occidental at Xcaret Destination
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    2.44 km away
     
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    3.69 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    tlsmalone
    18 September 2017|
    AnswerShow all 2 answers
    Response from Sandra R | Property representative |
    Hello tlsmalone, The all-inclusive package at The Royal Haciendas works the same as at The Royal Sands. You have to sign a bill after every food and drink. You can see more information about what's included in our... More
    0
    Votes
    browneyez83
    18 September 2017|
    Answer
    Response from Sandra R | Property representative |
    Hello Browneyez83, Yes, there is a children's pool at the resort. We have a Kids Club offering different activities to children aged 4 to 12 years old. Younger kids may be able to participate in some activities accompanied... More
    0
    Votes
    Lisa S
    12 September 2017|
    AnswerShow all 2 answers
    Response from Sandra R | Property representative |
    Hello Lisa S, The REFINE All-Inclusive package is only optional for Royal Resorts members. If you're a Royal Resorts member, you can opt for the European Plan (room only) and you may have visiting guests for the day by... More
    0
    Votes
    Room Tips
    "Upgraded to 1st floor on the beach, it was well worth it!"
    Read review
    "Oceanview is the best! Upgrade is certainly worth it!"
    Read review
    "Some of the least expensive all inclusive available. It should cost 30 to 50 dollars a day more!"
    Read review
    "bed wasn't that comfortable."
    Read review
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