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6/8/2017 7/8/2017
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    The Royal Haciendas All Suites Resort & Spa

    Cancun-Chetumal Highway km 289+10, Playa del Carmen 77710, Mexico
    Hotel website
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    Best prices for your stay
    6/8/2017 7/8/2017
    US$ 493
    US$ 329
    SAVE US$ 164
    US$ 493
    US$ 329
    Traveller (1876)
    Pool & Beach (462)
    Room & Suite (440)
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    Overview
    • Excellent66%
    • Very good24%
    • Average7%
    • Poor2%
    • Terrible1%
    Travellers talk about
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    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Kitchenette
    Concierge
    Spa
    Wheelchair Access
    Conference Facilities
    Dry Cleaning
    Tennis Court
    Self-Serve Laundry
    Shuttle Bus Service
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from The Royal Haciendas All Suites Resort & Spa
    Special Offer: Package Deal
    Hotel deals
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    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
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    Reviews (3,557)
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    There are newer reviews for The Royal Haciendas All Suites Resort & Spa
    See the most recent reviews

    11 - 15 of 3,057 reviews

    Reviewed 1 week ago

    Staff was amazing, they catered to our every need with a great demeanor, the hotel is very clean and well taken care off. The food was excellent, the only negative, was that the ice they used to make our cocktails were making feel a bit...More

    Review collected in partnership with this hotel
    Thank 702ravindrag
    Response from Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & SpaResponded 6 days ago

    Dear 702ravindrag: Thank you for taking the time to review your stay with us. We always strive to provide the highest satisfaction levels to our guests and it's rewarding to learn we achieved this goal with you. We appreciate your feedback and look forward to...More

    Reviewed 1 week ago

    The Royal Haciendas resort is very beautiful and family-oriented. It is close enough to the town of Playa del Carmen to go into town for dinner or shopping, but far enough away from town to be a secluded peaceful haven!More

    Review collected in partnership with this hotel
    Thank bethbS3800VL
    Response from Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & SpaResponded 5 days ago

    Dear Beth, Thank you for your review. We always appreciate feedback from each and every one of our guests. We’re thrilled to hear that The Royal Haciendas was the perfect location to host your recent getaway. Our location near downtown Playa del Carmen is just...More

    Reviewed 1 week ago

    The place is clean, service is nice and the rooms are comfy. If staying at this resort you should know that the resort is beach front but if you want to go to the Quintana Roo you have to take a shuttle ( free) from...More

    Review collected in partnership with this hotel
    1  Thank leyvar2017
    Response from Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & SpaResponded 5 days ago

    Dear leyvar2017, Thanks so much for taking the time to give us a review of your stay. We are glad to know you enjoyed your overall stay at The Royal Haciendas. One of our goals is to communicate accurately and assertively with our customers and...More

    Reviewed 1 week ago

    We came with the friends and family plan.....$550 for 7 nights. We had our 2 children with us. We paid for the all inclusive. I could not ask for better staff. Everything was always clean, great food and staff was the best. Our concierge was...More

    Review collected in partnership with this hotel
    Thank Shawn F
    Response from Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & SpaResponded 5 days ago

    Dear Shawn F, Thank you for taking the time to review your stay at The Royal Haciendas. We would like to extend our sincere gratitude and appreciation for trusting us and becoming a member of the Royal Resorts family. We always strive to provide the...More

    Reviewed 1 week ago

    We have stayed at Royal Haciendas for the last three years and always had a great experience. The hotel is very well maintained with all areas very well kept. The staff is always very courteous and provides excellent service. The beach is amazing, it is...More

    Review collected in partnership with this hotel
    Thank Yakov72
    Response from Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & SpaResponded 5 days ago

    Dear Yakov72: Thank you for taking the time to review your stay with us. We always strive to provide the highest satisfaction levels to our guests and it's rewarding to learn we achieved this goal with you. Our resorts are built with relaxation in mind...More

    Gran Porto Resort
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    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Beachfront
    • Free Parking
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Concierge
    • Multilingual Staff
    • Self-Serve Laundry
    • Babysitting
    • Shuttle Bus Service
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Pool
    • Tennis Court
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$ 201 - US$ 484 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Family Hotel in Playa del Carmen
    • #17 Green Hotel in Playa del Carmen
    • #34 Romantic Hotel in Playa del Carmen
    • #36 Luxury Hotel in Playa del Carmen
    • #36 Spa Hotel in Playa del Carmen
    • #38 On the Beach Hotel in Playa del Carmen
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 252
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Booking.com, Expedia, Hotels.com, Orbitz, Cheap Tickets, TripOnline SA, Travelocity, Hotwire, Cancelon, getaroom.com and Evoline ltd so you can book your The Royal Haciendas All Suites Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • The Royal Haciendas Hotel Playa Del Carmen ,
    • Royal Haciendas Hotel ,
    • Royal Haciendas Playa Del Carmen ,
    • The Royal Haciendas All Suites Resort & Spa Riviera Maya/Playa Del Carmen
    Add Photo Photos
    Traveller (1876)
    Pool & Beach (462)
    Room & Suite (440)
    Dining (149)
    Hotel & Grounds (1105)
    Bathroom (18)
    Family and Play Areas (12)
    Business Centre & Event Rooms (1)
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    KAFHEF
    18 July 2017|
    Answer
    Response from Tim C | Reviewed this property |
    I don't have any toddlers, so I can only provide limited information. They do have a separate, and quite nice, toddlers swimming area away from the adult pool / pool bar. It is surrounded by lounge chairs with umbrellas... More
    0
    Votes
    jamminmom
    29 June 2017|
    AnswerShow all 2 answers
    Response from LisaBM928 |
    I think you mean coati which look similar to raccoons. There are not "lots" but there are an occasional one licking up a spilled drink or snacking on dropped food. While they may not look friendly they are of no harm.
    0
    Votes
    Room Tips
    "If you can splurge on a beachfront unit - do it!"
    Read review
    "Tell them you want to have ocean front."
    Read review
    "I would have been happy with any high level room to get a better view."
    Read review
    "I recommend the 1 bedroom suite with the king bed. There is a jacuzzi tub on the spacious balcony and a full..."
    Read review
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