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    The Royal Haciendas All Suites Resort & Spa

    Cancun-Chetumal Highway km 289+10, Playa del Carmen 77710, Mexico
    Hotel website
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    May 7
    May 8
    1 room, 2 adults, 0 children
    SAVE US$ 43
    US$ 297
    US$ 255
    US$ 297
    US$ 296
    Traveller (1790)
    Pool & Beach (436)
    Room & Suite (432)
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    Overview

    • Excellent63%
    • Very good24%
    • Average7%
    • Poor2%
    • Terrible1%
    Travellers talk about
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    Free Wifi
    Free Parking
    Pool
    Beachfront
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    Spa
    4 Star Hotel
    All hotel details
    Offers from The Royal Haciendas All Suites Resort & Spa
    Special Offer: All Inclusive Spring Deal
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    Gran Porto Resort
    9,494 reviews
    #30 of 213 hotels in Playa del Carmen
     
    The Royal Playa del Carmen
    15,333 reviews
    #12 of 213 hotels in Playa del Carmen
     
    Paradisus Playa Del Carmen La Esmeralda
    6,610 reviews
    #33 of 213 hotels in Playa del Carmen
     
    Petit Lafitte
    1,462 reviews
    #6 of 213 hotels in Playa del Carmen
     
    Rooms
    7 May8 May
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    1 room, 2 adults, 0 children
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    50
    Reviews (3,345)
    Traveller rating
    Traveller type
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    1 - 5 of 3,345 reviews

    Reviewed yesterday

    Lovely accommodations. The room was comfortable , clean and well equipped. The Hot tub on the deck was an unexpected pleasant surprise. Very engaging staff. Always a smile. Food is very good but variety lacks at times. The pool restaurant was very good but closed...More

    Review collected in partnership with this hotel
    Thank Denis V
    Reviewed yesterday
    Google Translation

    Excelente relación precio - servicio. Las instalaciones son cómodas, las zonas de albercas son agradables, aunque a veces los camastros...More

    Review collected in partnership with this hotel
    Thank 175felixs
    Reviewed yesterday

    This is our 7th time returning to Mexico. While we have our favoriate place to return to, we wanted to give this place a try after spending a week in one of the Royal resort networks in Cancun the last spring. We are a family...More

    1  Thank travelnatic
    Reviewed 2 days ago via mobile
    Google Translation

    Es un hotel condominio residencial, tipo hacienda Maya,según es hotel pero no es hotel, es para descansar como si estuvieras...More

    Thank Aurora R
    Response from Sandra R, Agente de Atención a la Comunidad en Línea at The Royal Haciendas All Suites Resort & Spa
    Google Translation

    Estimada Aurora R, Gracias por tomarse la molestia de comentar sobre nuestro resort. Agradecemos sus comentarios y le ofrecemos una...More

    Reviewed 2 days ago

    Everyone that worked there was super friendly and tried to get you anything you may need. Great family resort as well. Very accommodating for all ages of children. The Murphy (pull down) beds were great ! There was enough room for the 2 adults and...More

    Review collected in partnership with this hotel
    Thank Lars W
    Gran Porto Resort
    9,494 reviews
    #30 of 213 hotels in Playa del Carmen
     
    The Royal Playa del Carmen
    15,333 reviews
    #12 of 213 hotels in Playa del Carmen
     
    Paradisus Playa Del Carmen La Esmeralda
    6,610 reviews
    #33 of 213 hotels in Playa del Carmen
     
    Petit Lafitte
    1,462 reviews
    #6 of 213 hotels in Playa del Carmen
     
    About
    Amenities
    • Top amenities
    • Pool
    • Beachfront
    • Free Parking
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Concierge
    • Multilingual Staff
    • Self-Serve Laundry
    • Babysitting
    • Shuttle Bus Service
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Pool
    • Tennis Court
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$ 217 - US$ 420 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Family Hotel in Playa del Carmen
    • #17 Green Hotel in Playa del Carmen
    • #31 Luxury Hotel in Playa del Carmen
    • #33 Spa Hotel in Playa del Carmen
    • #34 On the Beach Hotel in Playa del Carmen
    • #34 Romantic Hotel in Playa del Carmen
    Photos
    Traveller (1790)
    Pool & Beach (436)
    Room & Suite (432)
    Dining (147)
    Nearby
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    Questions & AnswersAsk a question
    TLH74
    Is it true that our kids can't use the swim up bar for sodas or kid drinks?
    23 April 2017|
    Answer
    Response from Sandra R | Property representative |
    Hello TLH74, Kids are not allowed at the swim up bar area. Regards.
    0
    Votes
    Joe Y
    Will we be able to book tours and zip lining at this hotel. Hi, Joe. What would you like to know about this accommodation?
    20 April 2017|
    Answer Show all 2 answers
    Response from Sandra R | Property representative |
    Hello Joe, Yes, visit Thomas More Travel, our on-site travel agency to learn about tours available. Warm Regards.
    0
    Votes
    Plantagenet036
    I am staying for a week in June with my wife and two children. We have a deluxe junior suite reserved, but I think we need to upgrade to a one bedroom. I booked through Expedia and I've been told by the resort to contact Expedia and I've been told by Expedia to contact the resort to resolve this issue. Does anyone know who can help me with the upgrade? Thanks
    12 April 2017|
    Answer
    Response from Sandra R | Property representative |
    Hello Plantagenet036, I sent you a private message to provide accurate assistance. Warm Regards.
    1
    Vote
    Room Tips
    "I highly recommend you do not have to change rooms during your stay. We wasted an entire day waiting for our..."
    Read review
    "Get a room as close to the ocean/pools as possible, otherwise you will be walking long distances everyday!"
    Read review
    "we had a penthouse, taller ceilings, but 1st floor has a patio and a grass area to play on. All are great"
    Read review
    "1 bedroom has a Jacuzzi on the balcony"
    Read review