We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
09/04/2017 10/04/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    The Royal Haciendas All Suites Resort & Spa

    4.0 km from Playa del Carmen centre
    • Free Wifi
    • Free Parking
    • Pool
    Save
    Apr 9 Apr 10
    1 room, 2 adults, 0 children
    SAVE US$ 141 US$ 619*US$ 478*View Deal
    US$ 619*View Deal
    US$ 483*View Deal
    Cancun-Chetumal Highway km 289+10, Playa del Carmen 77710, Mexico
    Offers & Announcements
    Family Spring Break Offer
    Rooms
    09/04/2017 10/04/2017
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    We’re sorry, there are no available rooms for this property on TripAdvisor. Please change dates or see offers from our partners.
    We’re sorry, there are no available rooms for this property on TripAdvisor. Please change dates or view all Playa del Carmen hotels with availability.
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    09/04/2017 10/04/2017
    Show Room Prices
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "0fc62fd0e9dc412190362d226c1ad886", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":651166,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[71619970],"additionalContentIds":[],"pollCount":0,"checkin":{"day":9,"month":4,"year":2017},"checkout":{"day":10,"month":4,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":478,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"0fc62fd0e9dc412190362d226c1ad886","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":619,"lowestMetaPrice":478,"additionalPartner":false,"highestMetaPriceDisplay":619,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":619,"lowestMetaPrice":478,"highestMetaPriceDisplay":619,"hotelName":"The Royal Haciendas All Suites Resort & Spa","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjBmYzYyZmQwZTlkYzQxMjE5MDM2MmQyMjZjMWFkODg2IiwiQUlLIjoiMGNkNjllMmIwOTJlNDI5Nzk5ODYxYTMxYWIwYTFkNGQifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": true, "metaAvailability": true, "numHacTries": -1, "checkIn": "09/04/2017", "checkOut": "10/04/2017", "lowestPrice": "US$ 478", "hasDates": true, "hacComplete": true, "contentIdMappings": {"79495036":"CheapTicketsEWS","71619970":"IB_TravelClickDS_1F1TuYDN","109270139":"HotelsCom2IB","79028078":"OrbitzEWS","80235924":"AgodaIB","54248998":"TravelocityEWS","32661677":"Expedia"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","dust":{},"divClasses":"prw_rup prw_ibex_room_grid_hsx","moduleList":["handlers","tracking"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"}},"scriptFlags":null,"containerClass":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","dust":{},"divClasses":"prw_rup prw_ibex_mismatch_message","moduleList":["handler"],"js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"}},"scriptFlags":null,"containerClass":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","dust":{"amenities":"ibex_room_grid_row_hsx__amenities","bed_config":"ibex_room_grid_row_hsx__bed_config","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"},"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","moduleList":[],"js":{}},"scriptFlags":null,"containerClass":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/hotels\/sherpa-TA.png\"\/>"}
    {"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
    Write a Review
    Turn Your Opinions into Points!
    Turn your opinions into JPMiles
    Turn your opinions into PAYBACK Points
    *You can enroll in only one programme at a time to earn rewards for reviews.
    JPMiles / Payback Arrow
    JPMiles / PAYBACK
    50
    Reviews
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages
    All reviews los murales time share rotunda bar thomas moore dive balam taco party all inclusive package all inclusive guests full kitchen welcome party shrimp tacos la palapa all inclusive plan pool bar lap pool free shuttle room service personal concierge change rooms main restaurant
    Reviewed 3 days ago via mobile

    Lovely resort for those that want beach or pool/ relaxation. We were a small group of family and friends. Nicely appointed villas. Beautiful public open areas. Easy taxi commute to 5th Ave within 5 mins (160 pesos). Could also walk but approx 1 hr to...More

    Helpful?1
    Reviewed 4 days ago

    We stayed a week in March on the all inclusive plan but the resort is mostly for timeshares. The resort was clean and staff was friendly. I never felt crowded whether we were at the pool, beach or restaurant. Our favorite part was the pools....More

    Helpful?0
    Reviewed 4 days ago

    This resort is really fantastic. The staff and value are outstanding. The entire facility is clean, up-to-date, beautifully decorated, and right on the ocean. I would highly recommend this place to families and those who want a first rate experience. Vanessa was a great concierge,...More

    Helpful?0
    Reviewed 6 days ago

    A great family resort!! Would highly recommend it to others! Rooms were clean, service was great. The resort had many different activites for adults teens and kids. Wish we couldve stayed a little bit longer!More

    Review collected in partnership with this hotel
    Helpful?1
    Response from Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & Spa

    Dear Danielle, Thank you for your review about your recent visit. We're glad to see that you enjoyed your day spent at The Royal Haciendas. We appreciate your recommendation to the TripAdvisor community and we hope to see you again soon at any of the...

    Reviewed 6 days ago

    the Royal Haciendas is located great from down town area, was able to walk downtown on 5th ave. The downside of RH is the all inclusive thing has hurt the service and food quality , I understand if you have an arm band but if...More

    Review collected in partnership with this hotel
    Helpful?1
    Response from Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & Spa

    Dear Don N, Thank you for taking the time to review your recent stay at The Royal Haciendas. We are disappointed to hear your sentiment and of your experience from your recent stay with us. We strive to make sure that all of our guests...More

    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Pool
    • Beachfront
    • Free Parking
    • Spa
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Concierge
    • Multilingual Staff
    • Self-Serve Laundry
    • Babysitting
    • Shuttle Bus Service
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Pool
    • Tennis Court
    • Spa
    • Restaurant
    • Bar/Lounge
    • Hot Tub
    • Fitness Centre with Gym / Workout Room
    Photos
    Pool/Beach Area (352)
    Hotel & Grounds (349)
    Room/Suite (153)
    View from Room (132)
    Nearby
    Nearby Restaurants
    Coco's Cabanas
    143 reviews
    1.47 km away
    Bana Restaurant
    62 reviews
    1.60 km away
    Los Murales
    171 reviews
    .20 km away
    Mole
    39 reviews
    1.53 km away
    Nearby Attractions
    Playa Punta Esmeralda
    254 reviews
    1.22 km away
    Arrendadora Turistica Noa
    7 reviews
    .78 km away
    Scuba Libre
    437 reviews
    .77 km away
    DiveXplor
    89 reviews
    1.44 km away
    Questions & AnswersAsk a question
    m00nqueen
    What type beds do u get for 3 adults ? What does 3 pax mean ? I need two double beds at least for 3. Adults and have to confirm that before booking
    23 March 2017|
    Answer
    Response from Sandra R | Property representative |
    Hello m00nqueen, The one bedroom deluxe suite sleeps up to four and has a master bedroom with a king-size bed and a living room with two murphy beds. 3 pax means 3 persons/people/occupants. Don't hesitate to send me a... More
    0
    Votes
    Lisa R
    Can children swim in all of the pools, or are the large pools with the swim-up bars adult-only? Are they expected to stay in the small pools with their families?
    18 March 2017|
    Answer
    Response from Sandra R | Property representative |
    Hello Lisa R, Children can swim in the pool with the swim-up bar but they are not allowed to cross the floating rope around the swim-up bar dividing it. Let me know if you have any further questions. Warm Regards.
    1
    Vote
    Lisa R
    We are looking to book a family vacation for next month at this resort. Can you give me an idea of room service menu items, as we have young children and may need to make use of the room service. Also, are children's beach toys (sand pails and shovels, etc) available at the activity desk? Thanks.
    18 March 2017|
    Answer Show all 2 answers
    Response from Sandra R | Property representative |
    Hello Lisa R, I'm sending you a private message to provide assistance regarding the room service menu. Children's beach toys are available at the Sports Desk and with the Social Activities team. Best Regards.
    1
    Vote
    Room Tips
    "All rooms have a view of the ocean. All the rooms we have stayed in are equally great."
    KathleenAnn1956, 4 days agoRead review
    "Choose a room with a view of the ocean"
    CarolJackRocky, 9 days agoRead review
    "Please make use of your personal concierge"
    957mukeshp, 13 days agoRead review
    "Rooms on 3rd & 4th floors tend to provide more privacy & better views."
    kjtennis, 13 days agoRead review
    "northern rooms will get more sun exposure if desired."
    Patrick A, 13 days agoRead review
    "All rooms have a great view"
    Nancy U, 15 days agoRead review
    "All rooms are good and have ocean views. Try getting beach front if you can."
    Anikasmama, 15 days agoRead review
    "Stay close to the pool since we had to go in and out several times,"
    house9813, 18 days agoRead review
    "Excellent maid service & so friendly staff!!"
    lorie992, 23 days agoRead review
    "We love a room that overlooks the pool area so we can see the Beautiful lights on the grounds that light up..."
    JudySkibsted, 24 days agoRead review
    Similar nearby hotels
    The Royal Playa del Carmen
    Gran Porto Resort
    Petit Lafitte
    Paradisus Playa Del Carmen La Esmeralda