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The Royal Haciendas All Suites Resort & Spa

Travellers' Choice award winner
GreenLeadersGold level
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 250*
US$ 243*
Great Deal
US$ 250*
US$ 250*
US$ 243*
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The Royal Haciendas All Suites Resort & Spa
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3,419 Reviews from our TripAdvisor Community

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Showing 2,953: English reviews
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Perrysburg, Ohio
Reviewed yesterday NEW

From the minute we arrived the staff was very attentive, and kind. The check in was short and smooth. The food was the best. We ate at all the restaurants and found all to be very good. The rooms nicely decorated, and the beds comfortable. The store was well stocked and the hours were convenient. The pools were nice with...

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Helpful?
Thank ylahey2016
Houston, Texas
Reviewed yesterday NEW

Location and Beach: Hotel Royal Haciendas has a nice location near the ocean. Beach was ok, even though the overall quality of swimming there was rather poor, corals and seaweed made it a very narrow window to walk into the water. Hotel Service: We had to wait at the reception at least 45 min to be able to check in,...

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Thank Lenazz
Tucson, Arizona
Reviewed yesterday NEW

The early May weather and a resort with top notch service made for a wonderful 2 weeks of vacation. Relaxing with excellent dining choices. The staff is the real gem here. They are friendly and helpful. It feels more like going to visit friends and family.

Review collected in partnership with this hotel
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Helpful?
Thank Mike B
Tampa
Reviewed 3 days ago NEW

As the Haciendas matures it becomes a most comfortable and welcoming vacation investment. The food is plentiful and excellent, the staff very caring, the grounds (trees, fountains, flowers, shrubs, beaches) are especially delightful. A nice touch this year was the daily visit by a team of falconers with two beautiful hawks.

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Thank Jim C
Reviewed 4 days ago NEWvia mobile

This resort has been mostly fabulous; great food, drinks, friendly staff! But this review is specifically for the spa, and for a girl named Itzel even more specifically. She gave me, hands down, THE best deep tissue massage I have ever had. I get massages regularly, I'm a hairdresser and my back is ridden with knots, and this angel of...

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Helpful?
1Thank Christine M
Reviewed 4 days ago NEW

Nice hotel. Would have been nice if the resort recognized the mothers on mothers day. They did nothing out of the ordinary on this day. No daily activities. However did see once an activity of pool volleyball for the kids. Breakfast could use more than one person making omelets, very long lines. And the restriction for only one towel per...

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Thank charleshM6584OU
Manalapan, New Jersey
Reviewed 5 days ago NEW

Spend 1 week at The Royal Haciendas with my daughter and had a relaxing ,enjoyable week.....Upgraded to beachfront and it was just perfect... Had to switch rooms on Saturday which they say is something to do about being a timeshare thing but also had a beachfront room...beautiful beach, nice pools....confused why being all inclusive you had to sign a check...

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Helpful?
Thank Barbara B
Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & Spa, responded to this review

Dear Barbara B, Thank you for taking the time to review your recent stay with us. We’re happy to hear that you and your daughter were able to find more room and more value out of a stay with us. It’s great that you were able to enjoy the amenities around the resort and give yourselves the time you deserve...

Downingtown
Reviewed 5 days ago NEW

Overall we had a great time... 6 year old twins loved the activity center and whirlpools. I guess you don't expect top-notch food from an all-inclusive. Their food was OK, but nothing to write home about.

Review collected in partnership with this hotel
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Helpful?
1Thank Casey M
Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & Spa, responded to this review

Dear Casey M, Thank you for taking the time to review your recent stay with us. While we're glad to see that your time spent with us was an overall great experience, we're disappointed to learn that our dining options didn't cover your expectations. We are constantly working to improve the experience of our guests and truly appreciate your feedback....

Naples, Maine
Reviewed 6 days ago NEW

We love going to the Royal Haciendas, it's a beautiful resort with wonderful beaches, restaurants and most of all the people who are working there. We've made friends with a few of the employee's which makes it just a little more special. Henry Ortiz works in the Los Morales restaurant, he is so friendly and will help with recommendations for...

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Helpful?
1Thank gailjohnson119
Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & Spa, responded to this review

Dear Gail and Thom, Thanks so much for writing a review about The Royal Haciendas. We love hearing from our members and their vacation experiences. We strive to make sure that all of our guests have the best vacation experience possible and we're glad to see we achieved this goal with you. We're sharing your comments with our management so...

boca raton, United States
Reviewed 6 days ago NEW

went for a bachlorette party so it was a group of 10 girls. first night they complained about us . too much noise. not a young crowd type of resort. room service was great. pool boys and bartenders. clean hotel. good food. ordered ceviche everyday by the pool. close to the downtown area. some things were expensive. The hotel had...

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Helpful?
1Thank jemimahc2017
Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & Spa, responded to this review

Dear Jemimahc2017, Thank you for taking the time to review your recent stay with us. Although you visited us with a different expectation, we're glad to hear that you and your friends enjoyed your overall stay with us and were able to take advantage of so many of the amenities available around the resort. We are aware that there are...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Beachfront
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Food & drink at the hotel
No photo provided
La Palapa del Sol
Cuisines: Mexican, Caribbean, Seafood, Mediterranean, Spanish
Things to do
  • Pool
  • Tennis Court
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The Royal Haciendas(R) Just 10 minutes from Playa del Carmen, this enchanting beachfront resort has architecture and gardens inspired by the grand old haciendas of the Yucatan. Enjoy fine dining, activities and many other amenities with the REFINE All-Inclusive package. The Royal Haciendas(R) is proof that dreams come true. Imagine, the best in beachfront living quietly nestled within Riviera Maya's most prestigious oceanfront golf community. ... more   less 

Additional Information about The Royal Haciendas All Suites Resort & Spa

Address: Cancun-Chetumal Highway km 289+10, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: ₹ 13,833 - ₹ 27,796 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Royal Haciendas All Suites Resort & Spa 4*
Number of rooms: 252
Reservation Options:
TripAdvisor is proud to partner with Booking.com, BookIt.com, Orbitz, Travelocity, Hotwire, Expedia, Vacatia, Cheap Tickets, Hotels.com, getaroom.com, Evoline ltd and TripOnline SA so you can book your The Royal Haciendas All Suites Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Royal Haciendas Hotel Playa Del Carmen
Royal Haciendas Hotel
Royal Haciendas Playa Del Carmen
The Royal Haciendas All Suites Resort & Spa Riviera Maya/Playa Del Carmen
Hotel Style:
#3 Family Hotel in Playa del Carmen
#17 Green Hotel in Playa del Carmen
#31 Luxury Hotel in Playa del Carmen
#32 Spa Hotel in Playa del Carmen
#34 On the Beach Hotel in Playa del Carmen
#34 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from The Royal Haciendas All Suites Resort & Spa staff and other travellers.
435 questions
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Questions? Get answers from The Royal Haciendas All Suites Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All the rooms were nice”
ylahey2016, 22 May 2017 | Read review
“Best rooms are on top floors with at least a partial very of the sea.”
, 20 May 2017 | Read review
“Not may electrical plugs, bring extension cords. Very dark in the rooms, except day time. ”
charleshM6584OU, 19 May 2017 | Read review
“All rooms have a beautiful view”
barbarabH2415ZH, 18 May 2017 | Read review
“All rooms are excellent. One near the ocean is preferred.”
Stefani1220, 16 May 2017 | Read review
5 of 5
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US$ 243* /night
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*Disclaimer
Prices are for 1 room, 2 adults
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