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    The Royal Haciendas All Suites Resort & Spa

    Cancun-Chetumal Highway km 289+10, Playa del Carmen 77710, Mexico
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    30/7/2017 31/7/2017
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    US$ 329US$ 493
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    Traveller (1876)
    Pool & Beach (462)
    Room & Suite (440)
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    Overview
    • Excellent65%
    • Very good24%
    • Average7%
    • Poor2%
    • Terrible2%
    Travellers talk about
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    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Kitchenette
    Concierge
    Spa
    Wheelchair Access
    Conference Facilities
    Dry Cleaning
    Tennis Court
    Self-Serve Laundry
    Shuttle Bus Service
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
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    Gran Porto Resort
    9,780 reviews
    #29 of 209 hotels in Playa del Carmen
     
    The Royal Playa del Carmen
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    #11 of 209 hotels in Playa del Carmen
     
    Azul Beach Resort The Fives Playa Del Carmen
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    Rooms
    30 Jul31 Jul
    |
    1 room, 2 adults, 0 children
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    Reviews (3,544)
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    1 - 5 of 3,050 reviews

    Reviewed 2 days ago

    Overall the Royal Haciendas was a great place to stay in Playa Del Carmen. The food was good, the rooms (1 bedroom suite) were gigantic, and everyone there was very pleasant. And Roger, the bellboy/bellhop was awesome. He is your go to person for info...More

    Review collected in partnership with this hotel
    Thank Katrina S
    Response from Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & SpaResponded yesterday

    Dear Katrina S, Thank you for your review. We’re so happy to hear that you had a great vacation. We hope that you made some incredible memories that will last for years to come. We hear from many of our guests that our clean and...More

    Reviewed 3 days ago

    We stayed here for 6 nights and I the one thing that I keep remembering the most is the staff. The waiters were great, the desk staff was great, and Gio and Rubi at the concierge desk did an outstanding job in helping us get...More

    2  Thank WestTexannative
    Reviewed 3 days ago

    Royal Haciendas is a fabulous all-inclusive resort that provides opportunities for activities, relaxation and excellent dining choices. The pools and beaches are beautiful, the rooms are clean and well maintained. The staff is friendly and very attentive to any wants or needs that you may...More

    Review collected in partnership with this hotel
    Thank boisesheila
    Reviewed 3 days ago

    Staff was amazing, they catered to our every need with a great demeanor, the hotel is very clean and well taken care off. The food was excellent, the only negative, was that the ice they used to make our cocktails were making feel a bit...More

    Review collected in partnership with this hotel
    Thank 702ravindrag
    Response from Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & SpaResponded 2 days ago

    Dear 702ravindrag: Thank you for taking the time to review your stay with us. We always strive to provide the highest satisfaction levels to our guests and it's rewarding to learn we achieved this goal with you. We appreciate your feedback and look forward to...More

    Reviewed 4 days ago

    The Royal Haciendas resort is very beautiful and family-oriented. It is close enough to the town of Playa del Carmen to go into town for dinner or shopping, but far enough away from town to be a secluded peaceful haven!

    Review collected in partnership with this hotel
    Thank bethbS3800VL
    Gran Porto Resort
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    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Beachfront
    • Free Parking
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Concierge
    • Multilingual Staff
    • Self-Serve Laundry
    • Babysitting
    • Shuttle Bus Service
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Pool
    • Tennis Court
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$ 205 - US$ 487 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Family Hotel in Playa del Carmen
    • #17 Green Hotel in Playa del Carmen
    • #34 Romantic Hotel in Playa del Carmen
    • #35 Luxury Hotel in Playa del Carmen
    • #35 Spa Hotel in Playa del Carmen
    • #38 On the Beach Hotel in Playa del Carmen
    • Room types
    • Kitchenette ,
    • Suites ,
    • Family Rooms ,
    • Non-Smoking Rooms
    • Number of rooms
    • 252
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Booking.com, Expedia, Orbitz, Hotels.com, Cheap Tickets, Travelocity, Hotwire, Cancelon, TripOnline SA, getaroom.com and Evoline ltd so you can book your The Royal Haciendas All Suites Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • The Royal Haciendas Hotel Playa Del Carmen ,
    • Royal Haciendas Hotel ,
    • Royal Haciendas Playa Del Carmen ,
    • The Royal Haciendas All Suites Resort & Spa Riviera Maya/Playa Del Carmen
    Add Photo Photos
    Traveller (1876)
    Pool & Beach (462)
    Room & Suite (440)
    Dining (149)
    Hotel & Grounds (1105)
    Bathroom (18)
    Family and Play Areas (12)
    Business Centre & Event Rooms (1)
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    Ask a question
    Questions & Answers
    jamminmom
    29 June 2017|
    Answer Show all 2 answers
    Response from LisaBM928 |
    I think you mean coati which look similar to raccoons. There are not "lots" but there are an occasional one licking up a spilled drink or snacking on dropped food. While they may not look friendly they are of no harm.
    0
    Votes
    28 June 2017|
    Answer
    Response from |
    Answering my own question as we are just returning home from this awesome place. All inclusive option has tips included however, the staff here is amazing and we added a tip in addition. $1-2 for a round of drinks, $1 per... More
    1
    Vote
    Room Tips
    "I would have been happy with any high level room to get a better view."
    Read review
    "I recommend the 1 bedroom suite with the king bed. There is a jacuzzi tub on the spacious balcony and a full..."
    Read review
    "All rooms are the same. Different view of ocean. Housekeeping comes 3 times a day!"
    Read review
    "The villas are very well equipped with high quality furniture"
    Read review
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