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The Royal Haciendas All Suites Resort & Spa

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3,133 Reviews from our TripAdvisor Community

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Showing 2,716: English reviews
Stilwell
Reviewed yesterday NEW

Excellent service. Friendly staff. Outstanding accommodations. Safe and easy place to stay. Easy access to groceries, Playa del Carmen, ruins, etc. Great activities such as exercise and Spanish lessons

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Helpful?
Thank Jon S
Ottawa, Ontario
Reviewed yesterday NEW

This is the second time we visit this place. We go with another family of 4 as well. We like it because it's clean, staff are friendly and helpful. Food is great either by the pool side or even a greater experience for dining at Los Murales restaurant at night.

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Thank kabiss2017
A TripAdvisor Member
Level Contributor
5 reviews
Reviewed yesterday NEWvia mobile

Great resort! The service is excellent, pools and beach are beautiful and clean. Long stretch of beach to walk. Mostly families and older adults. Easy home base if you are interested in seeing sites and other areas of Riviera Maya. The pool bars and restaurants close early.

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Thank A TripAdvisor Member
San Jose, California
Reviewed 4 days ago NEW

Took my family with two teenage girls. Stayed in a 1 ocean view bedroom suite with kitchen which was great. Loved the suite, pool, gym facilities. The service was amazing...great employees. Unfortunately, the food was pretty average so we ended up eating off-site a lot. The beach was average by Playa del Carmen standards, with several dirty ropes and buoys...

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Thank W5265CWjustins
Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & Spa, responded to this review

Dear Justin, Thank you for taking the time to review your recent stay at The Royal Haciendas. We were happy to hear that you enjoyed your time with us and that your villa was a great place for you to spread out and enjoy yourself on vacation. We always strive to make sure that our guests feel like we are...

Reviewed 4 days ago NEW

a 5 star resort with many amenities. I will never stay in normal hotel again. this place is awesome. free perks at the towel bar like fins, masks, golf clubs, tennis rackets and bikes -too many to name. pristine kept beaches.

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2Thank Juzjim
Edmonds
Reviewed 5 days ago NEW

Such a good choice for families of young children. The kids club is excellent with lots of variety in activities. The beach is so beautiful, with many really swimmable patches where there are no rocks nor weeds. The pools are very nice and are not too crowded nor rowdy like you can find it from resorts. It is a lovely...

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1Thank margaretf519
Reviewed 5 days ago NEW

This resort is absolutely beautiful! The rooms are gorgeous, the grounds as well, and the food is delicious. The shrimp and fish tacos at the grills are incredible, and the staff are impeccable. Always friendly, smiling, with excellent service. We are members, and are thrilled with that. Have been members of the Royal resorts since 1986 (the Royal Mayan), and...

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Thank PerkTraveler
Brookfield, Illinois
Reviewed 5 days ago NEWvia mobile

My family of 5 adults and 1 toddler had a wonderful vacation at the Royal Haciendas. Everyone on the staff was extremely polite and helpful. Special shout out to Crisanto at the pool bar. He was amazing. The first time he took our drink order, we chatted with him and told him our names. From that time on for the...

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1Thank CubsGirl81
Markham, Canada
Reviewed 6 days ago NEW

Can't say enough good things about this place. I was actually not expecting it to be as nice as it was given the reviews I had read and pictures I saw. Beautifully maintained property, friendly staff, timeshare people leave you alone if you ask them to. Pools are great - views are great. Not a lot of nightlife if that...

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2Thank Katherine S
Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & Spa, responded to this review

Dear Katherine S, Thank you so much for taking the time to review your stay with us. We're glad to learn that your vacation experience at The Royal Haciendas exceeded your expectations. We always strive to give our guests the best location, value, amenities and service. We appreciate your recommendation and look forward to host you again soon! Best Regards.

Hanna, Indiana
Reviewed 6 days ago NEW

Our family of 9 (ages 70 to 11) recently returned from a week's vacation to Quintanna Roo and stayed at the Royal Haciendas. It was our first adventure to this corner of the world. We chose the resort after lots of research and recommendations from the TripAdvisor forum. It was a perfect choice for us. We had 3 rooms, one...

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Helpful?
Thank IndianaJim

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Free Parking
  • Spa
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Tennis Court
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Meeting Rooms
Official Description (provided by the hotel)
The Royal Haciendas(R) Just 10 minutes from Playa del Carmen, this enchanting beachfront resort has architecture and gardens inspired by the grand old haciendas of the Yucatan. Enjoy fine dining, activities and many other amenities with the REFINE All-Inclusive package. The Royal Haciendas(R) is proof that dreams come true. Imagine, the best in beachfront living quietly nestled within Riviera Maya's most prestigious oceanfront golf community. ... more   less 

Additional Information about The Royal Haciendas All Suites Resort & Spa

Address: Cancun-Chetumal Highway km 289+10, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: ₹ 15,909 - ₹ 32,705 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Royal Haciendas All Suites Resort & Spa 4*
Number of rooms: 252
Reservation Options:
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Also Known As:
The Royal Haciendas Hotel Playa Del Carmen
Royal Haciendas Hotel
Royal Haciendas Playa Del Carmen
The Royal Haciendas All Suites Resort & Spa Riviera Maya/Playa Del Carmen
Hotel Style:
#3 Family Hotel in Playa del Carmen
#30 Luxury Hotel in Playa del Carmen
#31 Spa Hotel in Playa del Carmen
#32 On the Beach Hotel in Playa del Carmen
#34 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from The Royal Haciendas All Suites Resort & Spa staff and other travellers.
382 questions
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Questions? Get answers from The Royal Haciendas All Suites Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“upper floors provide best views. be careful of the adjoining rooms if not using both - the door between is not very sound proof...crying baby next door was very frustrating in the middle of the night. Suites are excellent set up. ”
 of 5 bubbles katherines185, 10 Jan 2017 | Read review
“The rooms all have a great view of the grounds and ocean. We like third floor views”
 of 5 bubbles islandlady5, 7 Jan 2017 | Read review
“Top floor for a better view of the entire resort grounds & beach”
 of 5 bubbles IamFromNewYork, 5 Jan 2017 | Read review
“Rooms closest to the ocean and buffet restaurant”
 of 5 bubbles kennywah, 5 Jan 2017 | Read review
“In the middle of phase I and phase II closer to the ocean, higher level is best.”
 of 5 bubbles jenniferrN452WS, 3 Jan 2017 | Read review
5 of 5
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