We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Save
Traveller (234)
Room & Suite (124)
Pool & Beach (63)
Membership_Slide_Up_Placement_on_Hotel_Review_Price_Refresh
Save this hotel
and keep track of your top hotel finds.
Save now
You may also like:
See all
Nearby Hotels
Overview
  • Excellent72%
  • Very good24%
  • Average3%
  • Poor1%
  • Terrible0%
Travellers talk about
“luna sol”(16 reviews)
“pool area”(24 reviews)
“small hotel”(12 reviews)
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Rooms
Family Rooms
Multilingual Staff
3 Star Hotel
All hotel details
You may also like:
See all
Nearby Hotels
Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 6 partner sites to see rooms from US$ 82.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Playa del Carmen hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "483ecb000f6846fe97b2cd84d69a224d", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":650511,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[32481871],"additionalContentIds":[],"pollCount":0,"checkin":{"day":6,"month":5,"year":2018},"checkout":{"day":7,"month":5,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":82,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"483ecb000f6846fe97b2cd84d69a224d","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":86,"lowestMetaPrice":82,"additionalPartner":false,"highestMetaPriceDisplay":86,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":86,"lowestMetaPrice":82,"highestMetaPriceDisplay":86,"hotelName":"Hotel LunaSol","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":true,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjQ4M2VjYjAwMGY2ODQ2ZmU5N2IyY2Q4NGQ2OWEyMjRkIiwiQUlLIjoiYTgwODU3YTQ3MGJhNDk3NGJmNmEzZTEwY2MwNDE4NDMifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "06/05/2018", "checkOut": "07/05/2018", "lowestPrice": "US$ 82", "hasDates": true, "hacComplete": true, "contentIdMappings": {"32481871":"BookingCom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerAttributes":null,"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_room_grid_responsive","moduleList":["handlers","tracking"],"template":"ibex_room_grid_responsive__widget","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"},"divClasses":"prw_rup prw_ibex_room_grid_responsive"}}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerAttributes":null,"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_mismatch_message","moduleList":["handler"],"template":"ibex_mismatch_message__widget","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"divClasses":"prw_rup prw_ibex_mismatch_message"}}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerAttributes":null,"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_room_grid_row_responsive","moduleList":[],"template":"ibex_room_grid_row_responsive__widget","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"},"divClasses":"prw_rup prw_ibex_room_grid_row_responsive"}}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
{"containerAttributes":null,"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel"}}
Reviews (397)
There are newer reviews for Hotel LunaSol
See the most recent reviews
Filter reviews
236 results
Traveller rating
171
58
7
0
0
Traveller type
Time of year
LanguageEnglish
More languages
171
58
7
0
0
Show reviews that mention
All reviewsluna solpool areasmall hotelfully equipped kitchenbus stationwithin easy walking distancepalapa roofdefinitely stay here againbreakfast was includedhot waterdesk staffferry to cozumelceiling fanair conditionernice roomsmall poolking bed
FilterEnglish
Updating list...
21 - 25 of 236 reviews
Reviewed 17 February 2017 via mobile

My husband and I stayed at this pretty little Mexican hotel for three nights this February. I had asked for a first floor, quiet room with a king bed & that is exactly what we got. The hotel lobby has a palapa roof with stone...More

Thank PackAndGoMama
Response from Meancy, Manager at Hotel LunaSolResponded 21 February 2017

Thanks you so much or your review, we are happy hear the you like our hotel, we really appreciate

Reviewed 6 February 2017

Luna Sol is lovely, quiet hotel, very near to busy fun 5th Ave and even short walk to the Cozumel ferry. We stayed here for a week 2 yrs ago and enjoyed a lot. Room is large with big bathroom and nice balcony overlooking pool...More

Review collected in partnership with this hotel
1  Thank R S
Response from Meancy, Manager at Hotel LunaSolResponded 21 February 2017

thanks for your comentary, we are really sorry the you didint have hot water tahat morning,

Reviewed 3 January 2017

If not for the staff I would have dropped the rating to 2 but this hotel has a good location, near the beach, 5th avenue, the ferry, great street for pharmacy, grocery store and a good italian restaurant which I got in once in a...More

1  Thank actorpoolpro
Response from Meancy, Manager at Hotel LunaSolResponded 11 January 2017

Thank you so much for your kind opinion, we are working hard to diminish the mosquito problem but as you know we are in the middle of the jungle and rain almost everyday and the hummidity is suoer high

Reviewed 28 December 2016

The staff is absolutely the very best and could not be more accommodating. They get five out of five stars. The hotel itself is nice, clean, and comfortable. I did have to dock them one star because of a nearby night club that plays loud...More

Thank Gregory Todd S
Response from Meancy, Gerente at Hotel LunaSolResponded 30 December 2016

Thanks so much Mr. Todd for your opinion, we are glad you have a good experience with us, about the loud music sometimes the civic center has sometimes music not always just some festivities, we are sorry you had to deal with the government music...More

Reviewed 21 December 2016

Very quiet, clean and comfortable room on the ground floor with private terrace leading to the garden and swimming pool area. The hotel is tucked away on the side street but within easy walking distance to Playa del Carmen's 5th Avenue shops and restaurants. Management...More

Review collected in partnership with this hotel
Thank ndk967
Response from Meancy, Manager at Hotel LunaSolResponded 11 January 2017

Thank for stay with us in your visit to Playa del Carmen, we are glad you have a good stay, your opinion is very valuable for us, we thank you and we hope to see you soon for the 3rd time and more. David Velazquez...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Pool
Outdoor pool
Details
Price range
US$ 70 - US$ 132 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 70 - US$ 132 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (234)
Room & Suite (124)
Pool & Beach (63)
Dining (4)
Family and Play Areas (4)
Amenities (3)
Questions & Answers
Ask a question
actorpoolpro
6 December 2016|
AnswerShow all 3 answers
Response from Meancy | Property representative |
Hello, I send you an email to the address you give us when you make your reservation can you be so kind and check, please
0
Votes
actorpoolpro
6 December 2016|
Answer
Response from Meancy | Property representative |
Hello, yes indeed we have the service from the airport to the hotel, this service has an extra charge and the price depend on the numbers of persons and the time of the year you need the service. if you have more questions... More
0
Votes
Room Tips
"nothing negative to say!!! The cold A/C is lovely, beds are comfy, nice shower, everything we need!!!"
Read review
"Room that leads out into the pool would be nice. We stayed in room 5. The room was great."
Read review
"All of the rooms have a small fridge and safe. We've had one right off the lobby, one right off the pool..."
Read review
"stay away from rooms near the lobby...too noisy during the night and early morning"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing