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    Hotel Cielo

    4th Street, Between 5th And 10th Ave., Playa del Carmen 77710, Mexico
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    3/9/2017 4/9/2017
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    US$ 79US$ 81
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    Traveller (395)
    Room & Suite (108)
    Dining (27)
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    Overview
    • Excellent72%
    • Very good22%
    • Average4%
    • Poor1%
    • Terrible1%
    Travellers talk about
    Free Wifi
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Bar/Lounge
    Concierge
    Rooftop Terrace
    Private Balcony
    Free Parking
    3.0 Star Hotel
    All hotel details
    Offers from Hotel Cielo
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    The Palm at Playa
    1,479 reviews
    #25 of 211 hotels in Playa del Carmen
     
    Illusion Boutique Hotel by Xperience Hotels
    1,463 reviews
    #51 of 211 hotels in Playa del Carmen
     
    Hotel Posada Sian Ka'an
    289 reviews
    #88 of 211 hotels in Playa del Carmen
     
    Hotel Pension San Juan
    57 reviews
    #132 of 211 hotels in Playa del Carmen
     
    Rooms
    3 Sep4 Sep
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Reviews (849)
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    There are newer reviews for Hotel Cielo
    See the most recent reviews

    481 - 485 of 730 reviews

    Reviewed 23 April 2011

    great restaurant with happy hour deals, clean affordable rooms, hard to find in Playa now.More

    Thank cmm_11
    Response from HotelCielo, Owner at Hotel CieloResponded 28 April 2011

    Thank you cm_11 for your review, short & to the point, yes we do offer great value & it is becoming hard to find here in Playa del Carmen. We at Hotel Cielo appreciate you noticing what we have to offer & we hope to...More

    Reviewed 23 April 2011

    Excellent location for shopping and beach. The rooms are cozy and charming and the staff are very helpful.. I would recommend Hotel Cielo to all my friends and family..

    Thank shushu13
    Response from HotelCielo, Owner at Hotel CieloResponded 25 April 2011

    Thank you shushu13 for your review, we appreciate it. We are happy that you noticed our warmth charm & appreciate you recommendations. Thank you for staying at Hotel Cielo. Owner/Manager Steven Krisztin

    Reviewed 22 April 2011

    I went down a little nervous because i'm handicapped in a wheelchair. I didn't know how comfortable I would be.. When I got there, the staff made me feel as comfortable as I am at home. It was a great experience.. People are friendly, the...More

    Thank jericopj
    Response from HotelCielo, Owner at Hotel CieloResponded 25 April 2011

    Thank you jericopj for taking the time to write your review. We are happy that we were able to make your stay comfortable. We know you are on vacation & have special needs, no need to be nervous, it is our goal to make you...More

    Reviewed 21 April 2011

    My wife and I just finished staying at Hotel Cielo in Playa del Carmen for 4 nights because the hotel was full at our language school. This was the best thing that could have happened because we got a spacious tastefully decorated room with 2...More

    Thank markwebber
    Response from HotelCielo, Owner at Hotel CieloResponded 25 April 2011

    Thank you markwebber for your review. We are happy you enjoyed your stay with Hotel Cielo & that our staff was able to accommodate you. As for me , I will only send our guests to restaurants that I myself eat at, this way I...More

    Reviewed 17 April 2011

    We picked Hotel Cielo after reviewing photographs and youtube videos on the internet. On previous trips we stayed at large resorts in Cancun, but for this trip we wanted to enjoy Playa del Carmen. We are extremely happy that we selected Hotel Cielo. The hotel...More

    Thank deb11223319
    Response from HotelCielo, Owner at Hotel CieloResponded 20 April 2011

    Thank you deb1123319, we appreciate that you took the time to write your review. And thank you for noticing how our hotel operates, not only do we care about our staff, our staff cares about us, the hotel & our guests, just as much as...More

    The Palm at Playa
    1,479 reviews
    #25 of 211 hotels in Playa del Carmen
     
    Illusion Boutique Hotel by Xperience Hotels
    1,463 reviews
    #51 of 211 hotels in Playa del Carmen
     
    Hotel Posada Sian Ka'an
    289 reviews
    #88 of 211 hotels in Playa del Carmen
     
    Hotel Pension San Juan
    57 reviews
    #132 of 211 hotels in Playa del Carmen
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Concierge
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • US$ 75 - US$ 324 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #37 Romantic Hotel in Playa del Carmen
    • #39 Family Hotel in Playa del Carmen
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 18
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, HostelWorld, Orbitz, Hotels.com, Expedia, Travelocity, TripOnline SA, Cancelon, Hotwire, Cheap Tickets and HotelQuickly so you can book your Hotel Cielo reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Hotel Cielo Riviera Maya/Playa Del Carmen
    Add Photo Photos
    Traveller (395)
    Room & Suite (108)
    Dining (27)
    Pool & Beach (14)
    Hotel & Grounds (287)
    Bathroom (17)
    Business Centre & Event Rooms (3)
    Family and Play Areas (2)
    Nearby
    Hotel Posada Sian Ka'an
    289 reviews
    .10 km away
     
    Illusion Boutique Hotel by Xperience Hotels
    1,463 reviews
    .22 km away
     
    The Palm at Playa
    1,479 reviews
    .25 km away
     
    Hotel Pension San Juan
    57 reviews
    .14 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Veronika G
    17 August 2017|
    Answer
    Response from Vic K | Reviewed this property |
    I don't think the hotel has parking. But you can contact the hotel directly at reservations at hotelcielo dot c om Stephen the owner is prompt at getting back. May be he can recommend to park near by. If you are staying... More
    0
    Votes
    Michelle B
    31 July 2017|
    AnswerShow all 2 answers
    Response from Vic K | Reviewed this property |
    We had a balcony room but we used their roof top patio to smoke. It was a shaded nice area.
    0
    Votes
    Lisa A
    12 July 2017|
    AnswerShow all 3 answers
    Response from HotelCielo | Property representative |
    Hi there! There are quite a few around. Xcaret is just down teh road as Vic mentioned. There is also Xel Ha which is closer to Tulum. You will have your choice when you are down here. We look forward to seeing you!
    0
    Votes
    Room Tips
    "Make sure not to book ground level."
    Read review
    "tell them what you are looking for and they will accommodate the best they can"
    Read review
    "Some rooms have balconies while others dont so if you want one ask for it. Also the roof of this place is a..."
    Read review
    "Room 11 is probably the best in the hotel"
    Read review
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