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09/07/2017 10/07/2017
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    Hotel Cielo

    4th Street, Between 5th And 10th Ave., Playa del Carmen 77710, Mexico
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    Best prices for your stay
    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$ 121
          US$ 109
          SAVE US$ 12
          US$ 121
          US$ 109
          SAVE US$ 12
          US$ 121
          Traveller (389)
          Room & Suite (108)
          Dining (27)
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          Overview
          • Excellent72%
          • Very good22%
          • Average4%
          • Poor1%
          • Terrible1%
          Travellers talk about
          Free Wifi
          Air Conditioning
          Non-Smoking Hotel
          Restaurant
          Family Rooms
          Bar/Lounge
          Concierge
          Banquet Room
          Laundry Service
          Rooftop Terrace
          Private Balcony
          3.0 Star Hotel
          All hotel details
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          La Pasion Hotel Boutique by Bunik
          1,209 reviews
          #17 of 209 hotels in Playa del Carmen
           
          The Palm at Playa
          1,409 reviews
          #25 of 209 hotels in Playa del Carmen
           
          Acanto Hotel & Condominiums Playa del Carmen
          835 reviews
          #16 of 209 hotels in Playa del Carmen
           
          The Royal Playa del Carmen
          15,735 reviews
          #12 of 209 hotels in Playa del Carmen
           
          Rooms
          9 Jul10 Jul
          |
          1 room, 2 adults, 0 children
          Standard Room

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          Standard Room

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          Reviews (838)
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          There are newer reviews for Hotel Cielo See the most recent reviews

          441 - 445 of 719 reviews

          Reviewed 12 October 2011

          My wife and I wanted a short stay in Playa del Carmen after a week of relaxing on the beaches down the coast in Akumal. We returned to Hotel Cielo for our second stay there in 18 months. We like the small boutique atmosphere of...More

          3  Thank Markp779
          Response from HotelCielo, Owner at Hotel CieloResponded 19 October 2011

          Thank you Markp779 for your review. We really appreciate that you choose to return to Hotel Cielo, it makes us feel good, because its then that we know we are doing something right. The friendly person at reception was either Miguel or Obed, both are...More

          Reviewed 11 October 2011

          What can I say, a great time and vacation to Hotel Cielo. The location and friendly staff are a true pleasure and simply made my stay wonderful. The combination of value and shear beauty of the area combined with the local flavor is not to...More

          3  Thank Larry C
          Response from HotelCielo, Owner at Hotel CieloResponded 12 October 2011

          Thank you Larry C for taking the time to write your review, we really appreciate the kind words. We are very pleased that you had a wonderful experience with us at Hotel Cielo. And you are right.......the local flavor shouldn't be missed, Playa has so...More

          Reviewed 18 September 2011

          I travel with my brother to travel Mexico. We walk the street and find Hotel Cielo, so nice. The building is a Mexican style with many different kind of rooms. The location great, very close to beach, many restaurants. Good night life many things to...More

          2  Thank roberto l
          Response from HotelCielo, Owner at Hotel CieloResponded 12 October 2011

          Ciao Roberto, thank you for your review. We are truly happy that you & your brother had a great time with us at Cielo & that you had a chance to see what the Mayan Riviera has to offer, Ek Balam is where you went,...More

          Reviewed 18 September 2011

          I traveled form Italy through the Mayan Riviera & I find this Beautiful little hotel. Very clean, very charming, room with ocean view, a one minute walk to the beautiful Caribbean Sea, the staff very helpful & friendly and all for an affordable price. They...More

          2  Thank Giorgio l
          Response from HotelCielo, Owner at Hotel CieloResponded 13 October 2011

          Ciao Giorgio, thank you for taking the time to write your review. We are delighted that you & your brother had an Amazing time with with us at Hotel Cielo. Our staff has been working diligently to accommodate our guests & it reflects in your...More

          Reviewed 1 September 2011

          Great affordable place...close to all including beach! Love the price and the location! Excellent Value and Service. Thank You Andrea and Staff.....More

          2  Thank YM2011
          Response from HotelCielo, Owner at Hotel CieloResponded 4 September 2011

          Thank you YM2011 for your review. Wow , it took you long enough, LOL.....Just kidding, I know myself what its like getting caught up in the grind, hence me taking quite a while to get back to these last few responses. But sincerely, thank you...More

          La Pasion Hotel Boutique by Bunik
          1,209 reviews
          #17 of 209 hotels in Playa del Carmen
           
          The Palm at Playa
          1,409 reviews
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          Acanto Hotel & Condominiums Playa del Carmen
          835 reviews
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          The Royal Playa del Carmen
          15,735 reviews
          #12 of 209 hotels in Playa del Carmen
           
          About
          Awards & Recognition
          Certificate of Excellence
          Amenities
          • Top amenities
          • Restaurant
          • Bar/Lounge
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Concierge
          • Multilingual Staff
          • Laundry Service
          • Banquet Room
          • Room amenities
          • Air Conditioning
          • Things to do
          • Restaurant
          • Bar/Lounge
          Details
          • Price range
          • US$ 83 - US$ 324 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #37 Romantic Hotel in Playa del Carmen
          • #39 Family Hotel in Playa del Carmen
          • Room types
          • Non-Smoking Rooms ,
          • Family Rooms
          • Number of rooms
          • 18
          • Reservation Options
          • TripAdvisor is proud to partner with Orbitz, Booking.com, Hotwire, Expedia, HostelWorld, Hotels.com, Travelocity, TripOnline SA, Cancelon, Cheap Tickets and HotelQuickly so you can book your Hotel Cielo reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Mexico >
          • Yucatan Peninsula >
          • Quintana Roo >
          • Riviera Maya >
          • Playa del Carmen
          • Also Known As
          • Hotel Cielo Riviera Maya/Playa Del Carmen
          Add Photo Photos
          Traveller (389)
          Room & Suite (108)
          Dining (27)
          Pool & Beach (14)
          Hotel & Grounds (281)
          Bathroom (17)
          Business Centre & Event Rooms (3)
          Family and Play Areas (2)
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          Questions & AnswersAsk a question
          dones1946
          hello i s there hot water in showers. 2 years back i went to one which had no water pressure and no hot water. I f this is the case .i will cancel. thanks
          21 May 2017|
          Answer Show all 2 answers
          Response from HotelCielo | Property representative |
          Well that is unusual. We have always had hot water. I am quite sure during your stay it was a maintenance issue. As for the water pressure we are a green building with water saving shower heads, we have never had complaints... More
          0
          Votes
          Eduardo R
          Do you have any all inclusive packages?
          15 May 2017|
          Answer
          Response from HotelCielo | Property representative |
          Hello, Eduardo! Thank you so much for inquiring with us and for your interest. We do not have all inclusive packages. However, if you book directly with us you have special incentives like breakfast specials and discounts... More
          0
          Votes
          AlenaAg
          Will we be able to check in past the designated check-in time if our flight doesn't arrive until later?
          14 March 2017|
          Answer
          Response from HotelCielo | Property representative |
          Yes, but it is always best to contact Hotel Directly for faster communication. Saludos and see you soon.
          0
          Votes
          Room Tips
          "Balcony rooms get plenty of light."
          Read review
          "Since we are light sleeprs we chose a room toward the back of the hotel. It was Perfect! cold, dark and..."
          Read review
          "Rooms in front are noisier but the best view."
          Read review
          "All the rooms are beautiful and comfy."
          Read review
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