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    Hotel Cielo

    4th Street, Between 5th And 10th Ave., Playa del Carmen 77710, Mexico
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    Lowest prices for your stay
    8/10/2017 9/10/2017
    Savings alert: 15% below average rate

    The price you found is 15% lower than this hotel's average rate of US$ 87/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    US$ 86
    US$ 74
    SAVE US$ 12
    US$ 81
    US$ 79
    Traveller (399)
    Room & Suite (111)
    Dining (27)
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    Overview
    • Excellent72%
    • Very good22%
    • Average4%
    • Poor1%
    • Terrible1%
    Travellers talk about
    Free Wifi
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Bar/Lounge
    Concierge
    Rooftop Terrace
    Private Balcony
    Free Parking
    3.0 Star Hotel
    All hotel details
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    Illusion Boutique Hotel by Xperience Hotels
    1,482 reviews
    #50 of 211 hotels in Playa del Carmen
     
    Hotel Posada Sian Ka'an
    297 reviews
    #86 of 211 hotels in Playa del Carmen
     
    Hotel Lunata
    369 reviews
    #90 of 211 hotels in Playa del Carmen
     
    Hotel Pension San Juan
    57 reviews
    #138 of 211 hotels in Playa del Carmen
     
    Rooms
    8 Oct9 Oct
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Reviews (853)
    Traveller rating
    Traveller type
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    1 - 5 of 732 reviews

    Reviewed 3 weeks ago

    We were looking for a reasonably price hotel for our wedding guests that was accessible to the beach and to the Playa del Carmen nightlife. I scouted out several small hotel/motels and nothing was as clean and well apointed as this place. Hotel Cielo came...More

    Thank Joe F
    Response from HotelCielo, Owner at Hotel CieloResponded 3 weeks ago

    Thank you! This is such a great review! Thank you for trusting us with your wedding guests! We are honored that you stayed with us for your honeymoon! We appreciate the time you took to write this and describe us to your Trip Advisor peers....More

    Reviewed 4 weeks ago

    We stayed one night and were extremely pleased. This hotel is clean, safe and in the heart of the city. Great location near all the shops and restaurants. Pay a little more to get a balcony, makes for great people watching at night. Yes it...More

    Thank bigshowjoep
    Response from HotelCielo, Owner at Hotel CieloResponded 4 weeks ago

    This is a great review! We are so glad you got to stay the one night and hope you will come back for more next time now that you know about us. We appreciate these words that will let others know about us too! Thank...More

    Reviewed 19 August 2017

    Hotel Cielo is very central, close to 5th Ave and all the restaurants and shopping on the strip and the beach. The room was comfortable although we were originally booked on the ground floor which was quite noisy. after enquiring we were relocated to another...More

    1  Thank 686carrianneh
    Response from HotelCielo, Owner at Hotel CieloResponded 21 August 2017

    Thank you for your time in writing this information for your fellow TripAdvisor peers. We are glad that we could solve your problem with the street noise. Sometimes convenience in location isn't always a convenience in silence. ;-) We appreciate you coming to us so...More

    Reviewed 14 August 2017

    this hotel gives the personal touch...the owner Steve is more than happy to share his knowledge of the area. He even took me to some local eateries even though he has a great restaurant at the hotel! !More

    1  Thank oneworldpiano
    Response from HotelCielo, Owner at Hotel CieloResponded 15 August 2017

    Thanks for this great compliment! It was a pleasure to meet you and to share with you our area. We appreciate the time you took to write this review since all are so important to us. We hope you enjoyed the Playa del Carmen area...More

    Reviewed 11 August 2017 via mobile

    Very nice Mexican Style Hotel. Very confortable,clean & convenient to everywhere. The staff very Professional at all times. The Restaurant below "Carboncitos Is the Best all around,great fresh Food all day and the staff also very Professional also. My 10 Days vacations from 1 to...More

    2  Thank Milton B
    Response from HotelCielo, Owner at Hotel CieloResponded 15 August 2017

    Thank you for these beautiful words! We are so glad you enjoyed your 10 days with us! This review is so important to let others know about us and what we have to offer. Thank you for mentioning our "Carbonictos". We very much look forward...More

    Illusion Boutique Hotel by Xperience Hotels
    1,482 reviews
    #50 of 211 hotels in Playa del Carmen
     
    Hotel Posada Sian Ka'an
    297 reviews
    #86 of 211 hotels in Playa del Carmen
     
    Hotel Lunata
    369 reviews
    #90 of 211 hotels in Playa del Carmen
     
    Hotel Pension San Juan
    57 reviews
    #138 of 211 hotels in Playa del Carmen
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Restaurant
    • Bar/Lounge
    • Hotel Amenities
    • Concierge
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • US$ 71 - US$ 328 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #37 Romantic Hotel in Playa del Carmen
    • #39 Family Hotel in Playa del Carmen
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 18
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Orbitz, HostelWorld, Expedia, TripOnline SA, Travelocity, Hotwire, Cheap Tickets, Cancelon and HotelQuickly so you can book your Hotel Cielo reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Hotel Cielo Riviera Maya/Playa Del Carmen
    Add Photo Photos
    Traveller (399)
    Room & Suite (111)
    Dining (27)
    Pool & Beach (14)
    Hotel & Grounds (288)
    Bathroom (17)
    Business Centre & Event Rooms (3)
    Family and Play Areas (2)
    Nearby
    Hotel Posada Sian Ka'an
    297 reviews
    .10 km away
     
    Illusion Boutique Hotel by Xperience Hotels
    1,482 reviews
    .22 km away
     
    Hotel Lunata
    369 reviews
    .16 km away
     
    Hotel Pension San Juan
    57 reviews
    .14 km away
     
    Nearby Restaurants
    Falafel Nessya
    507 reviews
    .14 km away
    La Casa del Agua
    1,324 reviews
    .11 km away
    Carboncitos
    2,415 reviews
    .01 km away
    Mr. Dog Del Caribe
    615 reviews
    .13 km away
    Nearby Attractions
    Gaston Charo
    43 reviews
    .17 km away
    Playa Scuba Dive Center
    794 reviews
    .19 km away
    Aloha Paddle Club
    120 reviews
    .17 km away
    Les Tours de Mimi
    886 reviews
    .17 km away
    Ask a question
    Questions & Answers
    Veronika G
    17 August 2017|
    AnswerShow all 3 answers
    Response from HotelCielo | Property representative |
    Hola! There are several parking lot options in surrounding blocks that are safe. They are a very short distance from us.
    0
    Votes
    Michelle B
    31 July 2017|
    AnswerShow all 3 answers
    Response from Vic K | Reviewed this property |
    We had a balcony room but we used their roof top patio to smoke. It was a shaded nice area.
    0
    Votes
    Lisa A
    12 July 2017|
    AnswerShow all 3 answers
    Response from HotelCielo | Property representative |
    Hi there! There are quite a few around. Xcaret is just down teh road as Vic mentioned. There is also Xel Ha which is closer to Tulum. You will have your choice when you are down here. We look forward to seeing you!
    0
    Votes
    Room Tips
    "Has no elevator so ask for a lower floor for elderly couple or if you have trouble walking up steps"
    Read review
    "Get a balcony room. The rooms without balconies are smaller but quieter."
    Read review
    "Make sure not to book ground level."
    Read review
    "tell them what you are looking for and they will accommodate the best they can"
    Read review
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