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24/12/2017 25/12/2017
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    Hotel Cielo

    4th Street, Between 5th And 10th Ave., Playa del Carmen 77710, Mexico
    Lowest prices for your stay
    24/12/2017 25/12/2017
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    US$ 212
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    Traveller (399)
    Room & Suite (111)
    Dining (27)
    • Excellent72%
    • Very good22%
    • Average4%
    • Poor1%
    • Terrible1%
    Travellers talk about
    Free Wifi
    Air Conditioning
    Non-Smoking Hotel
    Rooftop Terrace
    Private Balcony
    Free Parking
    3.0 Star Hotel
    All hotel details
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    24 Dec25 Dec
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Free Cancellation
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    JPMiles / Payback Arrow
    JPMiles / Payback Arrow
    Reviews (868)
    Traveller rating
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    1 - 5 of 746 reviews

    Reviewed 1 week ago

    Great little hotel one block from the Caribbean. Close to everything including Carboncitos. My wife and I just celebrated our 29th anniversary there and will definitely add it to our list of places to stay. A great value for a no frills boutique hotel in...More

    2  Thank Mark T
    Reviewed 2 weeks ago

    My fiance and I could have stayed here forever! We have nothing negative to say about this hotel, the staff, or the restaurant (Carboncitos). When we first arrived we were greeted by the friendliest faces who showed us to our room which was perfectly decorated...More

    1  Thank Brittany F
    Response from HotelCielo, Owner at Hotel CieloResponded 2 weeks ago

    It is always nice to get a review like this. Thank you for choosing us out of all of the options you have in Playa del Carmen. We appreciate the time you took in writing this for us. The details you described help others looking...More

    Reviewed 3 weeks ago

    Loved this hotel, the service, the staff, and the restaurant! There isn't any other place in Playa del Carmen that I would want to stay. The rooms are immaculate and comfy, and the restaurant, Carboncitos, is so yummy and so fresh. The staff attends to...More

    1  Thank Abby J
    Response from HotelCielo, Owner at Hotel CieloResponded 3 weeks ago

    Thank you for this great review and the time you took to write it for us! Every detail is important to convey to others so they know what we have to offer. WE thank you for this and we look forward to you visiting us...More

    Reviewed 4 weeks ago

    Dear Alejandra, Our stay with at Hotel Cielo was unforgettable. I will be sure to come again and spread the word of wonderful hospitality to anyone that may be traveling to Cancun . Our taxi was prompt and very courteous. My daughter really loved the...More

    1  Thank laurenmajorexc
    Response from HotelCielo, Owner at Hotel CieloResponded 3 weeks ago

    We are so happy that you enjoyed your stay with us! Our goal is to get you to be a repeat offender to stay with us every time you come to the Riviera Maya. We are happy you were able to spend some quality time...More

    Reviewed 4 weeks ago

    Location was steps from 5th Ave., shopping , restaurants,close to connections to airport,ferry and bus service. Prax and staff were helpful and hospitable recommending local sights and activities. All our needs were met with a smilee, we highly recommend Hotel Cielo.More

    1  Thank RobMartin1954
    Response from HotelCielo, Owner at Hotel CieloResponded 2 weeks ago

    Thank you for this wonderful review! These days are all about convenience and it is important to let other TripAdvisor members know about the convenience of staying with us. Your review lets others know where we are and what we have to offer. Thank you...More

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    Awards & Recognition
    Certificate of Excellence
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Restaurant
    • Bar/Lounge
    • Hotel Amenities
    • Concierge
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Price range
    • US$ 101 - US$ 329 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #37 Romantic Hotel in Playa del Carmen
    • #39 Family Hotel in Playa del Carmen
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 18
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, HostelWorld, Travelocity, Expedia, Booking.com, Hotwire, Orbitz, Cancelon, TripOnline SA and HotelQuickly so you can book your Hotel Cielo reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Hotel Cielo Riviera Maya/Playa Del Carmen
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    Traveller (399)
    Room & Suite (111)
    Dining (27)
    Pool & Beach (14)
    Hotel & Grounds (288)
    Bathroom (17)
    Business Centre & Event Rooms (3)
    Family and Play Areas (2)
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    Ask a question
    Questions & Answers
    Matt B
    9 October 2017|
    AnswerShow all 3 answers
    Response from signco1 | Reviewed this property |
    Yes there are tons of places on the beach and even more places along 5th street. The best place to eat in my opinion is at Hotel Cielo.
    Veronika G
    17 August 2017|
    AnswerShow all 3 answers
    Response from HotelCielo | Property representative |
    Hola! There are several parking lot options in surrounding blocks that are safe. They are a very short distance from us.
    Room Tips
    "We had a standard room and it was excellent"
    Read review
    "If you are sensitive to noise, maybe ask for a room in the back cause Playa del Carmen can get lively at..."
    Read review
    "Room 22 is interesting and has lots of windows. We loved it. The bed was not king size if that is important..."
    Read review
    "I've stayed in rooms on both the second and third floors and never had any problems with noise."
    Read review
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