We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
09/04/2017 10/04/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Hotel Riu Palace Riviera Maya

    Av Xaman-Ha Mza 9 y 10 Lote 1 Int.Fracc. | Fase II Solidaridad, Playa del Carmen 77710, Mexico
    Hotel website
    Save
    Apr 9 Apr 10
    1 room, 2 adults, 0 children
    No availability for your dates from these sites
    Enter dates for lowest prices
    We check 200+ sites to find the latest and lowest prices.
    Traveller (5837)
    Pool & Beach (1327)
    Room & Suite (622)
    Overview

    • Excellent62%
    • Very good24%
    • Average7%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “sports bar” (367 reviews)
    “don manolo” (67 reviews)
    Free Parking
    Breakfast included
    Pool
    Beachfront
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    Spa
    Free Internet
    4 Star Hotel
    All hotel details
    Offers from Hotel Riu Palace Riviera Maya
    Special Offer: Your first gift: 500 pts
    Hotel deals
    Rooms
    09/04/2017 10/04/2017
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    We’re sorry, there are no available rooms for this property on TripAdvisor. Please change dates or see offers from our partners.
    We’re sorry, there are no available rooms for this property on TripAdvisor. Please change dates or view all Playa del Carmen hotels with availability.
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    09/04/2017 10/04/2017
    Show Room Prices
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "ba0c408900624fa68b45749e4f7b2ccd", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":596668,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[],"additionalContentIds":[],"pollCount":0,"checkin":{"day":9,"month":4,"year":2017},"checkout":{"day":10,"month":4,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":-1,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"ba0c408900624fa68b45749e4f7b2ccd","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":0,"lowestMetaPrice":0,"additionalPartner":false,"highestMetaPriceDisplay":0,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":true,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":-1,"lowestMetaPrice":-1,"highestMetaPriceDisplay":-1,"hotelName":"Hotel Riu Palace Riviera Maya","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImJhMGM0MDg5MDA2MjRmYTY4YjQ1NzQ5ZTRmN2IyY2NkIiwiQUlLIjoiZmQ0ZmNlZThlYzA2NDlhZjk5ZDcxYWQzN2QyYWQ5MzUifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": false, "metaAvailability": false, "numHacTries": -1, "checkIn": "09/04/2017", "checkOut": "10/04/2017", "lowestPrice": null, "hasDates": true, "hacComplete": true, "contentIdMappings": {}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","dust":{},"moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"}},"scriptFlags":null,"containerClass":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","dust":{},"moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"}},"scriptFlags":null,"containerClass":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","dust":{"amenities":"ibex_room_grid_row_hsx__amenities","bed_config":"ibex_room_grid_row_hsx__bed_config","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"},"moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{}},"scriptFlags":null,"containerClass":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/hotels\/sherpa-TA.png\"\/>"}
    {"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
    Write a Review
    Turn Your Opinions into Points!
    Turn your opinions into JPMiles
    Turn your opinions into PAYBACK Points
    *You can enroll in only one programme at a time to earn rewards for reviews.
    JPMiles / Payback Arrow
    JPMiles / PAYBACK
    50
    Reviews
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages
    All reviews sports bar don manolo specialty restaurants palm trees courtyard view fusion restaurant musty smell make reservations gated community other resorts infinity pool riviera maya entertainment staff main buffet days in advance lobster playacar area hotel is beautiful plenty of chairs reservation system
    Reviewed today via mobile

    My wife has stayed at this property several times and recommended that we do our annual spring family vacation here. The service and staff were exceptional and very helpful for all of our groups needs including getting rooms together on the same floor. The accommodations...More

    Helpful?
    Reviewed yesterday

    Front desk management likes to lie to you with what they can do for you We were here in 06 and looks like theyve not painted it since then place has multiple colors of touch up paint all over stucco and funiture in room looks...More

    Helpful?
    Reviewed yesterday via mobile

    Family wedding brought us here. Experience will bring us back. Outstanding food & service. Yoga, water aerobics & beach walking helped wear off the ample, very good quality, food & drinks. French restaurant the best although we enjoyed 4 of the specialty restaurants. Never had...More

    Helpful?
    Reviewed yesterday

    We have been to Playacar 3 times and this was by far the best resort. From check in to check out we were treated with nothing but respect. Every single staff member smiled and greeted you. Alexis was great at check in. Santos.. he never...More

    Helpful?
    Reviewed 5 days ago via mobile

    The people who work there made the vacation wonderful. A special thanks to Nico, Juan, Juarez, Freddy, Ivan, Mendez, and Efram. Their service to my family was incredible. The entertainment staff were great. Angel, Hector, Gustavo and Esteban stand out. There are many more who...More

    Helpful?
    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Free Parking
    • Free Internet
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    Photos
    Traveller (5837)
    Pool & Beach (1327)
    Room & Suite (622)
    Dining (526)
    Nearby
    Nearby Restaurants
    Casa Sofia Playa del Carmen
    591 reviews
    1.20 km away
    Perche No Restaurante Pizzeria
    80 reviews
    1.08 km away
    Lara & Luca
    57 reviews
    1.20 km away
    Casa Cenote
    237 reviews
    .81 km away
    Nearby Attractions
    San Miguel
    317 reviews
    1.24 km away
    Plaza Playacar
    417 reviews
    1.10 km away
    Xaman Ha Aviary
    201 reviews
    .95 km away
    Playacar Center
    11 reviews
    .40 km away
    Questions & AnswersAsk a question
    Donna T
    Three of us are thinking about booking a junior suite and none of us want to share a bed. Does the couch in the sitting area pull out to a bed or must a "cot" be requested? .. Is there any problem with the resort accommodating this request ?....
    29 March 2017|
    What is your answer?
    Posting guidelines
    Submit
    geordielady_7
    Hi does anyone have an email address for the hotel? Thank you
    28 March 2017|
    What is your answer?
    Posting guidelines
    Submit
    resendez88
    Does RIU have an adults only all inclusive? Also if staying at RIU Palace Riviera Maya can you visit other RIU resorts at no cost? Also would someone recommend RIU Palace over RIU Riviera Maya?
    28 March 2017|
    What is your answer?
    Posting guidelines
    Submit
    Room Tips
    "all the rooms are suites so we enjoyed the basic room"
    AMANDA P, 6 days agoRead review
    "We were in a building right by the pool. It was awesome to be able to go back and forth to our room to get..."
    cwsmith22, 8 days agoRead review
    "Upgrade to courtyard view is worth every penny."
    DerbyPapa, 16 days agoRead review
    "Beautiful Place with a Beautiful Beach"
    VivaChiffon, 21 days agoRead review
    "top floor in quiet area away from the theatre"
    ingfisher, 21 days agoRead review
    "We had 2nd floor garden view (room 1031). It was quiet and comfortable."
    sandyc43, 23 days agoRead review
    "Lots of walking and stairs so if you have trouble with this, might want a lower level."
    Barbara S, 23 days agoRead review
    "Rooms facing the courtyard are very loud due to nightly entertainment"
    Lisa B, 23 days agoRead review
    "Try to get a room on the highest floor and stay away from the rooms near the lobby"
    SFGuy1, 27 days agoRead review
    "Top floor, courtyard view, closer to the pool than the lobby."
    OtisMadison, 28 days agoRead review
    Similar nearby hotels
    Barcelo Maya Tropical
    The Reef Coco Beach
    Playacar Palace
    Barcelo Maya Caribe