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    Hotel Riu Palace Riviera Maya

    Av Xaman-Ha Mza 9 y 10 Lote 1 Int.Fracc. | Fase II Solidaridad, Playa del Carmen 77710, Mexico
    011 34 911 43 85 16
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    2/1/2018 3/1/2018
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    Traveller (6370)
    Pool & Beach (1491)
    Room & Suite (746)
    Overview
    • Excellent65%
    • Very good24%
    • Average7%
    • Poor2%
    • Terrible2%
    Travellers talk about
    “sports bar” (383 reviews)
    “don manolo” (71 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Kids Club
    Housekeeping
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Hotel Riu Palace Riviera Maya
    Special Offer: Your first gift: 500 pts
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    Rooms
    2 Jan3 Jan
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    JPMiles / Payback Arrow
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    JPMiles / Payback Arrow
    Reviews (5,631)
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    1 - 5 of 4,121 reviews

    Reviewed yesterday

    We stayed at the RIU Palace Riviera Maya from 11/17-11/25/2017. This is our 7th visit to this resort. We usually love staying here but this trip we had a couple of problems. On the positive we were so glad to see some of our very...More

    2  Thank Roberta S
    Hotel's Favourite
    Reviewed 4 weeks ago

    Just returned from a week vacation in Mexico. What a lovely experience it was. This hotel is located in Playa Del Carmen and has by far the best area in Mexico I have visited. Especially where this is located, in Playa Car immediate area(which is...More

    14  Thank Matthew J
    Reviewed 2 days ago

    Pros: -Check-in was prompt and friendly. -The beds were comfortable; the room was kept really clean and the mini-bar consistently filled. Little extras like the liquor dispensers in the room were a nice touch. -The location was great, within easy walking distance to the little...More

    1  Thank Caribbear26
    Reviewed 2 days ago

    As mentioned in many previous reviews the rooms are dated and bathrooms in desperate need of renovation. However, I can offset this against the wonderful service from the staff, good selection of food in all restaurants and general cleanliness within the hotel and service of...More

    Thank Gary H
    Reviewed 3 days ago

    We have stayed at this property 5 times. We have always come to this property for great beach and a short 12 min walk into 5th avenue in Playa Del Carmen. The Riu Palace used to be a solid 5*, but is getting tired and...More

    Thank mrcaribean
    Royal Hideaway Playacar
    4,478 reviews
    #31 of 214 hotels in Playa del Carmen
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    The Reef Playacar
    4,964 reviews
    #91 of 214 hotels in Playa del Carmen
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    Hotel Riu Palace Mexico
    5,712 reviews
    #32 of 214 hotels in Playa del Carmen
    0.8 km
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Free Parking
    • Free Internet
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Outdoor pool
    Details
    • Price range
    • US$ 284 - US$ 558 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #26 Top resorts Hotel in Playa del Carmen
    • #28 Romantic Hotel in Playa del Carmen
    • #29 Family Hotel in Playa del Carmen
    • #34 Spa Hotel in Playa del Carmen
    • #35 Luxury Hotel in Playa del Carmen
    • #37 On the Beach Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 400
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, BookIt.com, Orbitz, Hotels.com, Travelocity, Priceline, Hotwire, RIU Hotels and Resorts, Cancelon, getaroom.com, Evoline ltd, TripOnline SA and HotelQuickly so you can book your Hotel Riu Palace Riviera Maya reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Riu Palace Riviera Maya Hotel Playa Del Carmen ,
    • Riu Riviera Maya ,
    • Hotel Riu Palace Riviera Maya Playa Del Carmen
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    Traveller (6370)
    Pool & Beach (1491)
    Room & Suite (746)
    Dining (576)
    Hotel & Grounds (3726)
    Family and Play Areas (101)
    Bathroom (39)
    Business Centre & Event Rooms (27)
    Nearby
    Nearby HotelsSee all 214 hotels in Playa del Carmen
    Royal Hideaway Playacar
    4,478 reviews
    .40 km away
     
    The Reef Playacar
    4,964 reviews
    .10 km away
     
    Hotel Riu Palace Mexico
    5,712 reviews
    .78 km away
     
    Viva Wyndham Azteca
    3,806 reviews
    .18 km away
     
    Nearby Restaurants
    Lara & Luca
    142 reviews
    1.22 km away
    Carmen Beer Co
    93 reviews
    1.19 km away
    Perche No Restaurante Pizzeria
    127 reviews
    1.15 km away
    L'Atelier
    99 reviews
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    Nearby Attractions
    Mexico Waterjets
    233 reviews
    .86 km away
    Plaza Playacar
    459 reviews
    .57 km away
    Element Tours
    41 reviews
    1.14 km away
    Piste Cyclable sur Paseo Xaman-Ha
    72 reviews
    .91 km away
    Ask a question
    Questions & Answers
    Spencer O
    7 December 2017|
    AnswerShow all 3 answers
    Response from Martin5192 | Reviewed this property |
    Victor, top guy runs around all the time.
    1
    Vote
    Spencer O
    6 December 2017|
    AnswerShow all 4 answers
    Response from MicSte | Reviewed this property |
    Don’t know
    1
    Vote
    lben477
    2 December 2017|
    AnswerShow all 2 answers
    Response from Carol G | Reviewed this property |
    No reservations needed any more for the a la carte restaurants. It’s not advisable to use tap water for brushing teeth, plenty bottled water available.
    1
    Vote
    Room Tips
    "Courtyard view is beautiful"
    Read review
    "Find a room in another hotel"
    Read review
    "Upgrade to the Courtyard view, the landcape is beautiful."
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    "Upgrade your room for courtyard view, it is better than it sounds."
    Read review
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