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Fairmont Mayakoba

Travellers' Choice award winner
GreenLeadersPlatinum level
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$ 799*
US$ 214*
Great Deal
US$ 425*
US$ 799*
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Fairmont Mayakoba
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3,674 Reviews from our TripAdvisor Community

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There are newer reviews for Fairmont Mayakoba
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Showing 2,744: English reviews
princeton,nj
Reviewed 6 April 2016

In true Fairmont fashion, the property is beautiful, pool was amazing with waterslide for kids and a beautiful beach as well. There are shuttles to take you around as the property is enormous. Loved all restaurants and staff is beyond accommodating. Cant wait to go back!!

Review collected in partnership with Fairmont Hotels & Resorts
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Helpful?
1Thank iggyPrinceton_nj
Karla E, Dir. Rooms Division at Fairmont Mayakoba, responded to this review

Dear iggyPrinceton_nj, We are delighted to read that you had fantastic time at our resort. I hope this means that we will be seeing more of you in the near future! You will find new activities and entertainment, sure to make the next stay even better! Hopefully we will see you soon, Karla

Corpus Christi, Texas
Reviewed 6 April 2016

We had an incredible time on our honeymoon, bikes were the best! The hospitality and service was timely and polite. This is a very exclusive venue, great for families and small groups. Imagine a jungle on the beach.

Review collected in partnership with Fairmont Hotels & Resorts
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Helpful?
1Thank 982tannert
Karla E, Dir. Rooms Division at Fairmont Mayakoba, responded to this review

Congratulations on your recent wedding 982tannert! Thank you both so much for choosing to spend this special occasion on our lovely jungle on the beach. On behalf of the entire team, we hope this becomes a yearly anniversary celebration! Best regards from Riviera Maya, Karla

Lawrenceville, New Jersey
Reviewed 6 April 2016

Hotel was beautiful, the hotel was clean room was beautiful and staff was excellent. Looking forward to going back again very soon. Food was outstanding. The weather was beautiful the sand was soft and very clean. There is a boat ride a must. It was beautiful to see the grounds from the boat ride. We met Demian Cruz and his...

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Helpful?
1Thank amyanddarrenbrummel
DennisClark, General Manager at Fairmont Mayakoba, responded to this review

Dear Amy and Darren Brummel, Thank you for choosing the Fairmont Mayakoba for your vacation and for taking the time to share your comments, and, especially for mentioning a few of our fine people. They care a great deal about our guests and I am happy they connected with you and were able to help you enjoy your vacation. We...

Farnham, United Kingdom
Reviewed 5 April 2016

Set in stunning tropical grounds you wake up to the sounds of exotic birds. You are surrounded by exotic trees and undergrowth, we even had a monkey on our roof one evening. We recommend the free boat tour of the local area, we saw a crocodile, lizards, turtles, and lots of birds and fish. The pools are amazing, the beach...

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Helpful?
2Thank subeedoo39
Chadi C, Director of Operations at Fairmont Mayakoba, responded to this review

Dear subeedoo39, Thank you for your fantastic review about Fairmont Mayakoba. We are thrilled you've gotten the chance to interact with the fauna and flora that is unique to Mayakoba; in particular, the spider monkeys who visited your roof! Spider monkeys have recently and naturally relocated their habitat to our neighborhood and we look forward to have them multiply soon...

Vancouver, Canada
Reviewed 5 April 2016

Chef Eric and his team did an outstanding job hosting and creating a great conference for our team. We enjoyed the food, service, and hospitality from the entire hotel staff. Everything from the opening night team building activity to the reception at El Peublito to the closing beach party was amazing. If you must eat one dish while at the...

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Helpful?
1Thank Chou F
Jorge C, Director of Food & Beverages at Fairmont Mayakoba, responded to this review

Dear Chou F, Thank You very much for taking the time to write this review. It is very important for us at Fairmont Mayakoba to have your valuable opinion. We are very glad you enjoy your stay with us and your conference was successful ! We appreciate also your kind comments about the culinary offerings we have to offer our...

New York City, New York
Reviewed 5 April 2016

I traveled with my husband, kids and extended family. It was a perfect location for a big group that ranged from grandparents to small children (4yo and 2yo). We stayed at a beachfront room with a plunge pool. Our kids loved riding the golf carts around how there were a variety of pools in addition to the gorgeous beach. The...

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Helpful?
1Thank bibistole
Maryland
Reviewed 5 April 2016

We had an amazing experience in March 2016 for spring break. The property is breathtaking and the service was so good that we felt like royalty. Everyone was great but I have to mention our butler Ricardo and the staff at El Puerto (our favorite restaurant on property) in particular. I highly recommend this resort!!

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Helpful?
1Thank A M
Karla E, Dir. Rooms Division at Fairmont Mayakoba, responded to this review

Thank you for sharing your wonderful experience with us A M! When someone tells us they felt like royalty we beam with pride at the wonderful job the team does. I will make sure Ricardo and the staff at El Puerto know how much you enjoyed your visit and we all hope to see you back here in the near...

Boston, Massachusetts
Reviewed 4 April 2016

rooms were very nice albeit hardish queen beds - we were upgraded to water caisitas. nice. beach is the best vs rosewood and banyan tree in the same complex. hotel not as polished as others but just fine. breakfast was great - would do. the mexican restaurant was aweful and overprices but everything else was quite good. staff really nice...

Review collected in partnership with Fairmont Hotels & Resorts
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Helpful?
1Thank 917rajs
Stuart M, Director of Sales at Fairmont Mayakoba, responded to this review

Dear 917rajs Many thanks for your review of your recent visit to Fairmont Mayakoba. It certainly seems you were busy and adventurous, which is one of the benefits of our property's layout and easy access. As in most destinations a pre-arranged airport transfer will be more expensive than local cabs, an the vendor we use has large and modern vehicles...

Seattle, Washington
Reviewed 4 April 2016

This was our first visit to the Riviera Maya. Everyone at the Fairmont, especially, Christina and others in the concierge dept. were exceedingly helpful and friendly. The grounds and beach were beautiful, brunches were amazing, and we loved the new El Pueblito village shops and restaurant. La Fondita has amazing ceviche and the chef was so kind to give me...

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Helpful?
1Thank barbistapleton
Chadi C, Director of Operations at Fairmont Mayakoba, responded to this review

Dear barbistapleton, Thank you for the amazing review about your first trip to Riviera Maya. We are thrilled to have made this trip a memorable one and to have exceeded your expectations. The chef and the concierge team, in particular Christina were thrilled to be singled out by you. We hope it's not too long before we can host your...

Madison, Wisconsin
Reviewed 4 April 2016

We just returned from our trip to PDC and I can't say enough about the Fairmont Mayakoba. This was our first trip to the Riviera Maya and we were so glad we chose the Fairmont. We travel extensively and I have to say this is one of the most beautiful hotels we've stayed at. The location is so unique- a...

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Helpful?
4Thank RIDI0406
Jorge C, Director of Food & Beverages at Fairmont Mayakoba, responded to this review

Dear RIDI0406, Thank You very much for taking the time to write this review. It is very important for us at Fairmont Mayakoba to have your valuable opinion. We are very glad you enjoy your stay with us and we are very happy you and your family had chance to explore the hidden gems in the hotel facilities and the...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The 45 acre Fairmont Mayakoba, Riviera Maya, a AAA 5 Diamond Award property, boasts 401 rooms and suites, including a collection of beach and lagoon casitas, offering guests extraordinary views of the grounds. Guests at Fairmont Mayakoba can take advantage of several recreational activities on property including exploring nature trails on foot or BMW bikes, scenic boat tours on lanchas through crystal clear canals, sunbathing on the soft white-sand beach or at one of the property's several pools, non-motorized watersports (kayaks and catamarans), outdoor tennis and paddle courts, golfing on the renowned El Camaleon golf course (host to the only official PGA TOUR event in Mexico), lessons at the Jim McLean Golf School or being pampered with signature Mayan treatments at the luxurious Willow Stream Spa. Children and teens have a space just for them at the Discovery Club or at the Teens Room by Sony PlayStation(R). Fairmont Mayakoba's commitment to the environment has earned the resort several awards and accolades including a seal of verification by Rainforest Alliance. ... more   less 

Additional Information about Fairmont Mayakoba

Address: Carretera Federal Cancun | Km 298, Solidaridad, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: ₹ 12,541 - ₹ 52,557 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Fairmont Mayakoba 5*
Number of rooms: 401
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotwire, Orbitz, Hotels.com, Fairmont Hotels, Cancelon, TripOnline SA, Evoline ltd, HotelsClick, getaroom.com and HotelQuickly so you can book your Fairmont Mayakoba reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Fairmont Mayakoba Hotel Playa Del Carmen
Fairmont Hotel Playa Del Carmen
Fairmont Playa Del Carmen
Mayakoba
Playa Del Carmen Fairmont
Fairmont Mayakoba Riviera Maya/Playa Del Carmen
Hotel Style:
#3 Green Hotel in Playa del Carmen
#7 Spa Hotel in Playa del Carmen
#9 Luxury Hotel in Playa del Carmen
#10 On the Beach Hotel in Playa del Carmen
#22 Family Hotel in Playa del Carmen
#22 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Fairmont Mayakoba staff and other travellers.
205 questions
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5 months ago

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Questions? Get answers from Fairmont Mayakoba staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Good location but don't get the ALL-INCLUSIVE package.”
Oaktown1999, 29 May 2017 | Read review
“It is a huge resort but with the buggys/bikes nothing is too far. You will not be disappointed with any room type or location.”
747julieg, 27 May 2017 | Read review
“Rooms are in two-story villa format; choose upper level rooms before lower level ones.”
K5795ONdanielb, 26 May 2017 | Read review
“Go with a suite for space and king bed if you are on a romantic trip. Beach was dirty so canal rooms are also fine.”
375ToddS, 25 May 2017 | Read review
“Go for a beach-area room, worth the extra money!”
KerriJK, 24 May 2017 | Read review
5 of 5
TripAdvisor
US$ 214* /night
View Deal
Booking.comUS$ 425
Expedia.comUS$ 799
Hotwire.comUS$ 425
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*Disclaimer
Prices are for 1 room, 2 adults
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