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Fairmont Mayakoba

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Traveller (3557)
Room & Suite (901)
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Overview
  • Excellent78%
  • Very good15%
  • Average4%
  • Poor2%
  • Terrible1%
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AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
5 Star Hotel
All hotel details
Additional information
Offers from Fairmont Mayakoba
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Offers from Fairmont Mayakoba
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (4,714)
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Traveller rating
2,633
557
154
86
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2,633
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86
46
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831 - 835 of 3,476 reviews
Reviewed 17 April 2017

We had a lovely time at the Fairmont Mayakoba. The property is very beautiful. The staff is always ready to help with anything you need. Alberto is the best butler ever. Thanks for all your help. We hope to return one day.More

Thank Karen V
Response from AgustinPoot, Quality Manager at Fairmont MayakobaResponded 3 May 2017

Dear Karen V: At Fairmont Mayakoba, we are completely grateful for the time you invested writing this comment. All this great team feels grateful and motivated to read your words. It is very glad to know that everything you experienced during your stay with us...More

Reviewed 17 April 2017

I had searched for an excellent honeymoon resort for many weeks before settling on Fairmont Mayakoba. We were engaged in Hawaii so did not want to repeat a trip there, so we settled on something Caribbean. Flight options to Cancun were far more attractive than...More

2  Thank graymcp
Response from AgustinPoot, Quality Manager at Fairmont MayakobaResponded 3 May 2017

Dear graymcp: Thank you very much for the time invested in making this publication. Congratulations for your celebration and thanks for give us the opportunity to serve you during this important event. Thank you for your excellet words and an excellent way to describe our...More

Reviewed 17 April 2017 via mobile

We had an enjoyable week stay at this resort and liked many things about it, however probably won't return on our next trip to Cancun. To start with the positives, the rooms are well appointed with amenities, wifi is strong throughout the property even on...More

1  Thank brazilflyer333
Response from AgustinPoot, Quality Manager at Fairmont MayakobaResponded 3 May 2017

Dear brazulflyer333: Thank you very much for sharing your feedback on your stay at Fairmont Mayakoba. We regret to know that you had encountered some discomforts during your stay with us. Despite these, we are glad that you had enjoyed our facilities and that you...More

Reviewed 17 April 2017

There are many luxury hotels in this world, and this one checks all the boxes. The property is large and beautiful, the rooms are clean and well cared for. The property is located in a convenient part of the Mayan Riviera, with trips to Cenotes,...More

Thank Ralph R
Response from AgustinPoot, Quality Manager at Fairmont MayakobaResponded 3 May 2017

Dear Ralph R: Thank you very much for taking your time to share your experience in detail and your kind compliments made the entire Fairmont Mayakoba team very happy. Now we will only work harder to ensure even better service in the future. Please do...More

Reviewed 17 April 2017

I'm not a big "leave a review" kind of guy, but when a place so thoroughly exceeds my expectations I feel compelled to share my experiences. First off--if you can afford to do it get a beach area room. The cart service is excellent throughout...More

Thank ValleyVillageMike
Response from AgustinPoot, Quality Manager at Fairmont MayakobaResponded 3 May 2017

Dear ValleyVillageMike: Thank you for choosing Fairmont Mayakoba for your most recent trip to the Riviera Maya. It is a pleasure to read that you had a wonderful and unforgettable stay with us. We value the time you invested in writing this comment, as we...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Platinum level
Amenities
Top amenities
Room Service
Beachfront
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Free High Speed Internet (WiFi)
Pool
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Pool
Bar/Lounge
Hot Tub
Golf Course
Tennis Court
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$ 232 - US$ 639 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Playa del Carmen
#6 Spa Hotel in Playa del Carmen
#8 Luxury Hotel in Playa del Carmen
#8 On the Beach Hotel in Playa del Carmen
#15 Family Hotel in Playa del Carmen
#22 Romantic Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 232 - US$ 639 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Playa del Carmen
#6 Spa Hotel in Playa del Carmen
#8 Luxury Hotel in Playa del Carmen
#8 On the Beach Hotel in Playa del Carmen
#15 Family Hotel in Playa del Carmen
#22 Romantic Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (3557)
Room & Suite (901)
Pool & Beach (752)
Dining (349)
Amenities (78)
Family and Play Areas (30)
Business Centre & Event Rooms (5)
Questions & Answers
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Alice P
21 May 2018|
Answer
Response from Mom-on-a-mission89 |
We had the same forecast on our Weatherbug app. The t-storms come and go quickly! A refreshing reprieve from the beautiful but hot sun. You'll be fine.
1
Vote
harjyjawana
13 May 2018|
AnswerShow all 2 answers
Response from DianeTK | Reviewed this property |
The hotel hired us a taxi to the airport for $55. We did not leave the resort during our visit and hence, did not require any taxis.
0
Votes
Room Tips
"I think that all the rooms are nice. We had a lagoon view and loved it."
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"we really enjoyed watching the fish and other creatures in the canal but certainly didnt see a bad room..."
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"Beachfront casita with private infinity pool is worth it! Step off deck onto beach, staff will serve you..."
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"Go for the upgraded room"
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