We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Fairmont Mayakoba

Save
Traveller (3490)
Room & Suite (897)
Storyboard
Membership_Slide_Up_Placement_on_Hotel_Review_Price_Refresh
Save this hotel
and keep track of your top hotel finds.
Save now
Overview
  • Excellent78%
  • Very good15%
  • Average4%
  • Poor2%
  • Terrible1%
Travellers talk about
“el puerto”(187 reviews)
“signature casita”(149 reviews)
“las brisas”(84 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
5 Star Hotel
All hotel details
Offers from Fairmont Mayakoba
Offers & Announcements: Luxury Inclusive Package
Offers from Fairmont Mayakoba
Offers & Announcements: Luxury Inclusive Package
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (4,633)
There are newer reviews for Fairmont Mayakoba
See the most recent reviews
Filter reviews
3,416 results
Traveller rating
2,584
551
152
84
45
Traveller type
Time of year
LanguageEnglish
More languages
2,584
551
152
84
45
Show reviews that mention
All reviewsel puertosignature casitalas brisasdeluxe casitala laguna restaurantwillow stream spapresidents clubbmw bikesgolf cartlobby loungeresort feebanyan treebeach areabeautiful propertymain buildingall inclusive optionbutler service
FilterEnglish
Updating list...
21 - 25 of 3,416 reviews
Reviewed 1 week ago via mobile

15 minutes to the town Playa Del Carmen. Good restaurants on site. Staff well trained and good language skills. The resort has a great flat, clean beach. Fun beach activities volleyball, sailing, wind surfing,etc. Easy to see the Mayan ruins at Tulum or Coba.

1  Thank 1Racer
Response from Isamu T, Quality Manager at Fairmont MayakobaResponded 1 week ago

Dear 1Racer, We'd like to thank your review about visiting the Riviera Maya and our property. We hope we can see you soon again. Regards, Isamu Tsuji Quality Manager

Reviewed 1 week ago

Our family of 4 stayed here over spring break. The rooms were nicely appointed and the property is beautiful. There is a 2.5mile nature trail that extends around Mayakoba - it is shaded and very natural, nice for walking and running. The gym has a...More

3  Thank NazemaS
Response from Isamu T, Quality Manager at Fairmont MayakobaResponded 1 week ago

Dear Nazema, Thanks you and your family for choosing us for the spring break. We appreciate your review and it is good to know you enjoy the property. We hope you can visit us again soon. Regards, Isamu Tsuji Quality Manager

Reviewed 1 week ago via mobile

This was our first time visiting Mayakoba and we were pleasantly surprised by the service! Our butler, Daniel, went above and beyond to make our stay perfect. Highly recommend Fairmont Mayakoba if you are looking for family friendly resort with beautiful beachfront views. If you...More

2  Thank somyrehna
Response from Isamu T, Quality Manager at Fairmont MayakobaResponded 1 week ago

Dear somyrehna, Thanks for your first visit to Fairmont Mayakoba, we hope you can visit us many more times. Thanks for you words about Daniel, he will be very proud of. Regards, Isamu Tsuji Quality Manager

Reviewed 2 weeks ago

We enjoyed ourselves so much the last time, we went back to the Fairmont Mayakoba and were not disappointed! My kids would give it "5 million stars" if they could!! The newly restored beach is bigger, broader, and more beautiful than before, with new white...More

3  Thank dmcholack
Response from Isamu T, Quality Manager at Fairmont MayakobaResponded 2 weeks ago

Dear dmcholack, It will be a pleasure to have your family stay forever with us. It is great to know you enjoy the beach restoration, pools, spa and specially the service of our staff. We all will be looking forward to welcome you and your...More

Reviewed 2 weeks ago via mobile

We were in Fairmont for few days for the first time and we loved it. We had a beach casita with our own pool and that casita was awesome. The rooms were spacious and nicely decorated. The food in all restaurants there was amazing and...More

1  Thank Eti1979
Response from Isamu T, Quality Manager at Fairmont MayakobaResponded 2 weeks ago

Dear Eti979, Thank you very much for your visit and your nice words describing the hotel and services. We hope we can welcome you very soon. Regards, Isamu Tsuji

View more reviews
About
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Platinum level
Certificate of Excellence
Amenities
Top amenities
Room Service
Beachfront
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Free High Speed Internet (WiFi)
Pool
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Pool
Bar/Lounge
Hot Tub
Golf Course
Tennis Court
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$ 259 - US$ 777 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Playa del Carmen
#6 Spa Hotel in Playa del Carmen
#8 On the Beach Hotel in Playa del Carmen
#8 Luxury Hotel in Playa del Carmen
#15 Family Hotel in Playa del Carmen
#22 Romantic Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 259 - US$ 777 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Playa del Carmen
#6 Spa Hotel in Playa del Carmen
#8 On the Beach Hotel in Playa del Carmen
#8 Luxury Hotel in Playa del Carmen
#15 Family Hotel in Playa del Carmen
#22 Romantic Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (3490)
Room & Suite (897)
Pool & Beach (747)
Dining (348)
Amenities (78)
Family and Play Areas (30)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
deex
19 April 2018|
Answer
Response from Isamu T | Property representative |
Dear deex, The appetite for luxury includes any coffees only at the restaurants, our Deli Cafe Maya is not included. If you need any other information please let us know. Regards,
0
Votes
Yvonne_zheng
6 April 2018|
Answer
Response from Isamu T | Property representative |
Dear Yvonne, You can visit the restaurants as many times you want during your stay. There is only a few menu items and beverages limited into the package.
0
Votes
Yvonne_zheng
4 April 2018|
Answer
Response from Isamu T | Property representative |
Dear Yvonne_zh Our Appetite for luxury package does not include In Room dining service. If you need any other information please let us know. Regards Isamu Tsuji Quality Manager
0
Votes
Room Tips
"Casita Suite lagoon views are beautiful - unless you can get a Beachfront Suite"
Read review
"The grounds are huge - ask for a room near the pool or the beach"
Read review
"Beach front casitas with infinity pool is the ultimate holiday accommodation. Steps to the beach and..."
Read review
"Two sections, about half a mile apart - the 800 and 900 rooms are near the beach, everything else is near the..."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing