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24/12/2017 25/12/2017
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    Fairmont Mayakoba

    Carretera Federal Cancun | Km 298, Solidaridad, Playa del Carmen 77710, Mexico
    +1 855-999-4008
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    24/12/2017 25/12/2017
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     37 people are viewing this hotel
    US$ 1,015
    US$ 669
    SAVE US$ 346
    US$ 710
    US$ 1,015
    Traveller (3256)
    Room & Suite (803)
    Storyboard
    Overview
    • Excellent78%
    • Very good15%
    • Average4%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “la laguna” (318 reviews)
    “el puerto” (175 reviews)
    “signature casita” (144 reviews)
    Free Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Golf Course
    Dry Cleaning
    Tennis Court
    Rooftop Terrace
    Kids Club
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Offers from Fairmont Mayakoba
    Offers & Announcements: Luxury Inclusive Package
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    Rooms
    24 Dec25 Dec
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    1 room, 2 adults, 0 children
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    Write a Review
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    Reviews (4,282)
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    1 - 5 of 3,133 reviews

    Reviewed yesterday

    We came back last week from an amazing stay at the Fairmont Mayakoba and I feel inclined to write a review as we had such a positive experience. The resort itself is beautiful and the service is 5 star with heart. The employees at the...More

    1  Thank Lauren C
    Hotel's Favourite
    Reviewed 28 October 2017 via mobile

    We travelled with our three year old. He is a more difficult child than our older boys. This was a great resort to have an energy filled child who needs space to run and play. While some might not enjoy the long walks between buildings,...More

    4  Thank TravellingFrench
    Response from AgustinPoot, Quality Manager at Fairmont MayakobaResponded 30 October 2017

    Dear TravellingFrench: At Fairmont Mayakoba, we are completely grateful for the time you invested writing this comment. All this great team feels grateful and motivated to read your words. It is very glad to know that everything you experienced during your stay with us could...More

    Reviewed 3 days ago

    We stayed 12/9 to 12/16 2017, stayed in a suite in the 800's and bought the meal plan. The resort was only 30% occupied through our stay. Let's start with the positives: 1. Kevin our butler was attentive and not over bearing - just right....More

    3  Thank Rebecca O
    Response from Isamu T, Quality Manager at Fairmont MayakobaResponded yesterday

    We very much appreciate your comments regarding your stay at the Fairmont Mayakoba. It is helpful to know the positives and cons in order to have the opportunity to serve you better in a near future .

    Reviewed 3 days ago via mobile

    This hotel is well located between Tulum and Cancun. The property is huge. Bicycles are conveniently located around the hotel grounds so that you can easily bike to your destination. The staff (particularly the concierge) are all pleasant and helpful. The beach is stunning -...More

    1  Thank pbjsandwiches
    Response from Isamu T, Quality Manager at Fairmont MayakobaResponded 2 days ago

    Dear pbjsanwiches, We love to hear about you experiences and good time in our resort. We'll be glad to assist you in a near future.

    Reviewed 4 days ago via mobile

    It was our first anniversary trip. We had an awesome time. We got our moneys worth. It was totally worth to get the appetite for Luxury package, it is way too pricey to pay for each meal it puts you more at ease that way...More

    2  Thank Ana C
    Response from Isamu T, Quality Manager at Fairmont MayakobaResponded 2 days ago

    Dear Ana, It's great to know you enjoy celebrating your anniversary at Fairmont Mayakoba, hope to have you with us celebrating next and many more years. Feel free to contact us to prepare a memorable trip.

    Grand Velas Riviera Maya
    3,326 reviews
    #3 of 213 hotels in Playa del Carmen
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    Secrets Capri Riviera Cancun
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    #42 of 213 hotels in Playa del Carmen
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    Rosewood Mayakoba
    1,774 reviews
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    Banyan Tree Mayakoba
    2,178 reviews
    #2 of 213 hotels in Playa del Carmen
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    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    GreenLeadersPlatinum level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Beachfront
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Spa
    • Free High Speed Internet ( WiFi )
    • Pool
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Spa
    • Pool
    • Bar/Lounge
    • Hot Tub
    • Golf Course
    • Tennis Court
    • Heated pool
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$ 256 - US$ 1,030 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Green Hotel in Playa del Carmen
    • #7 Spa Hotel in Playa del Carmen
    • #9 Luxury Hotel in Playa del Carmen
    • #10 On the Beach Hotel in Playa del Carmen
    • #15 Family Hotel in Playa del Carmen
    • #22 Romantic Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 401
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Fairmont Hotels, Orbitz, Hotels.com, Hotwire, getaroom.com, Cancelon, Evoline ltd and TripOnline SA so you can book your Fairmont Mayakoba reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Fairmont Mayakoba Hotel Playa Del Carmen ,
    • Fairmont Hotel Playa Del Carmen ,
    • Fairmont Playa Del Carmen ,
    • Mayakoba ,
    • Playa Del Carmen Fairmont ,
    • Fairmont Mayakoba Riviera Maya/Playa Del Carmen
    Add Photo Photos
    Traveller (3256)
    Room & Suite (803)
    Pool & Beach (715)
    Dining (335)
    Hotel & Grounds (2082)
    Bathroom (83)
    Family and Play Areas (29)
    Business Centre & Event Rooms (5)
    Nearby
    Nearby HotelsSee all 213 hotels in Playa del Carmen
    Secrets Capri Riviera Cancun
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    1.54 km away
     
    Grand Velas Riviera Maya
    3,326 reviews
    1.32 km away
     
    Banyan Tree Mayakoba
    2,178 reviews
    .49 km away
     
    Rosewood Mayakoba
    1,774 reviews
    .56 km away
     
    Nearby Restaurants
    Saffron
    283 reviews
    .46 km away
    El Puerto
    144 reviews
    .32 km away
    Cocina Milagro Restaurant
    49 reviews
    1.09 km away
    Piaf Restaurant
    106 reviews
    1.18 km away
    Nearby Attractions
    Tres Rios Ecopark
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    El Caracol
    28 reviews
    3.98 km away
    KayTours
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    1.81 km away
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    238 reviews
    2.06 km away
    Ask a question
    Questions & Answers
    PoostieLondon
    8 December 2017|
    Answer
    Response from miltonhernandez2 |
    Hello PoostieLo, All restaurants at property do have Childrens Menu available, however they could change from season to season, please contact our Reservations department to gett your reservation today with all the Quality... More
    0
    Votes
    Google Translation
    Elizabeth A
    2 December 2017|
    Answer
    Response from car0linek2015 | Reviewed this property |
    Hi Elizabeth, There are a TON of things to do - a day trip to Tulum, kayaking, boat, tour (on property), exploring many things nearby - caves, zip lines and a lot more. Would suggest emailing the concierge in advance of... More
    0
    Votes
    DrkecCO
    27 November 2017|
    Answer
    Response from car0linek2015 | Reviewed this property |
    Yes and that's the way to go. Get the Appetite for Luxury Package for yourself.
    0
    Votes
    Room Tips
    "spend the money and stay by the beach"
    Read review
    "Suites near the beach are far removed from the main areas of the resort and therefore quieter."
    Read review
    "I recommend to carefully check all room categories before making a booking"
    Read review
    "Ask for a view over the Mayakoba"
    Read review
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