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Fairmont Mayakoba

Travellers' Choice award winner
GreenLeadersPlatinum level
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$ 829*
US$ 280*
Great Deal
US$ 344*
US$ 303*
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Fairmont Mayakoba
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3,574 Reviews from our TripAdvisor Community

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Showing 2,672: English reviews
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Reviewed yesterday NEWvia mobile

We spent 6 days here with our 6 and 10 year old kids. After a hectic car rental experience, the resort was a welcome breath of calmness, beauty, and competence. Staff are smart and attentive, the place is beautiful, and the food was very good. Alberto M. was always just a text away to help us with anything we needed,...

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Helpful?
Thank Silvia A
Cochabamba, Bolivia
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago

The moment we arrived we were treated great, Alfonso at the bell desk was very courteous and gave us a quick tour before heading to our room. We stayed for six days and every day was just perfect. La Laguna has a great menu for traditional Mexican food, Las Brisas dinner menu was our favorite with lots of seafood and...

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Helpful?
1Thank AVCJ
About Hotel's Favourite Review
AgustinPoot, Quality Manager at Fairmont Mayakoba, responded to this review

Dear AVCJ: Thank you very much for sharing your feedback on your stay at Fairmont Mayakoba. We regret to know that you had encountered some discomforts during your stay with us. Despite these, we are glad that you had enjoyed our facilities and that you appreciate our services. We have well noted of your comments and suggestions and we would...

darien, ct
Reviewed yesterday NEW

My husband, twin daughters, 20 year old friend and I recently visited the Fairmont Mayakoba for 5 nights during the third week of April. Despite two days of rain - always a bummer on a tropical vacation - we all agreed that we had a lovely visit. The resort was booked to capacity the first three nights of our stay...

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Helpful?
Thank ctpartyof5
Reviewed 2 days ago NEWvia mobile

Everything is amazing here ! I think I'm in paradise! So mich to see and to do here ! 1st day and already feel like home! Thanks to Rene for showing me around and explaining all about the property ! :) mucho gracias !

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Helpful?
Thank Melissa L
Chicago, Illinois
Reviewed 2 days ago NEWvia mobile

Having stayed at Banyan Tree, my wife and I were a bit apprehensive about staying at the 400+ room Fairmont. There was no reason to have been concerned. Our stay matched any we have enjoyed in Mexico the past 30 years. The staff throughout the property is warm, welcoming and proud of their work. The food and beverage quality exceeds...

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Helpful?
Thank sn2940
San Francisco
Reviewed 2 days ago NEW

From the moment we arrived every member of staff went above and beyond. The grounds are spectacular with multiple pools for Kids or Adults plus one at the beach with a great restaurant and bar. We stayed in a Casita which was ample in size with a really luxurious bath and shower. Lucky enough to see some monkeys on the...

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Helpful?
Thank luischable
toronto
Reviewed 4 days ago NEWvia mobile

We're here for my fourth visit, first one with our little guy... and doubt I'll be coming back. They seem more concerned with the AMEX food and wine event that's going on than they are with serving their loyal guests. As a FPC Platinum member, it would have been nice if they suggested making advance reservations as they closed their...

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Helpful?
4Thank mikeyyz
AgustinPoot, Quality Manager at Fairmont Mayakoba, responded to this review

Dear mikeyyz: Thank you for your feedback about your experience with us at Fairmont Mayakoba. Our commitment is improve our services day by day. In this case we are really worried about your perception and we are sorry that during this time your overall experience with us it was not as you expected, we apologize for this. We would like...

Wyckoff, New Jersey
Reviewed 4 days ago NEW

My family went to the Fairmont to celebrate our daughters sweet 16. We have stayed at other Fairmonts in the past and had a wonderful experience. This time we weren't so lucky. We booked two rooms for the week, only to have it disrupted on the third day. When on vacation, we spend the whole time at the beach, with...

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Helpful?
Thank W1407XKchrisr
New York City, New York
Reviewed 5 days ago NEW

We recently came back from a 4 day trip to the Fairmont Mayakoba. This is my family's third time to Mayakoba (the previous two times we stayed at the Banyan Tree). We decided to stay at the Fairmont this time because of the waterslide at the pool and the Kids Club. This trip was to celebrate my daughter's 8th birthday...

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Helpful?
Thank EEJ818
AgustinPoot, Quality Manager at Fairmont Mayakoba, responded to this review

Dear EEJ818: Thank you very much for staying with us at Fairmont Mayakoba. We are very pleased to know that our services and facilities could exceed your expectations, these are very gratifying news for all this great team. Our great commitment is to provide an excellent service to each and every one of our guests. We would like to have...

North Naples, Florida
Reviewed 5 days ago NEWvia mobile

This may have been the best family vacation we have ever had! The service is impeccable and the resort grounds are gorgeous. There are many dining options within Mayakoba because of the way the resorts are located close by to one another. My children are not adventurous eaters, but there was never a complaint. Maybe the best part of our...

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Helpful?
Thank montgojo
AgustinPoot, Quality Manager at Fairmont Mayakoba, responded to this review

Dear montgojo: Thank you very much for the time invested in making this publication. We appreciate your having stayed with us. Your comments give us complete satisfaction, knowing that we fulfill our mission. We will share your comments with all the staff at this hotel so that they also can feel that the great work we do every day generates...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The 45 acre Fairmont Mayakoba, Riviera Maya, a AAA 5 Diamond Award property, boasts 401 rooms and suites, including a collection of beach and lagoon casitas, offering guests extraordinary views of the grounds. Guests at Fairmont Mayakoba can take advantage of several recreational activities on property including exploring nature trails on foot or BMW bikes, scenic boat tours on lanchas through crystal clear canals, sunbathing on the soft white-sand beach or at one of the property's several pools, non-motorized watersports (kayaks and catamarans), outdoor tennis and paddle courts, golfing on the renowned El Camaleon golf course (host to the only official PGA TOUR event in Mexico), lessons at the Jim McLean Golf School or being pampered with signature Mayan treatments at the luxurious Willow Stream Spa. Children and teens have a space just for them at the Discovery Club or at the Teens Room by Sony PlayStation(R). Fairmont Mayakoba's commitment to the environment has earned the resort several awards and accolades including a seal of verification by Rainforest Alliance. ... more   less 

Additional Information about Fairmont Mayakoba

Address: Carretera Federal Cancun | Km 298, Solidaridad, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: ₹ 13,873 - ₹ 51,083 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Fairmont Mayakoba 5*
Number of rooms: 401
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Hotwire, Fairmont Hotels, Hotels.com, getaroom.com, HotelsClick, Evoline ltd, Cancelon, TripOnline SA and HotelQuickly so you can book your Fairmont Mayakoba reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Fairmont Mayakoba Hotel Playa Del Carmen
Fairmont Hotel Playa Del Carmen
Fairmont Playa Del Carmen
Mayakoba
Playa Del Carmen Fairmont
Fairmont Mayakoba Riviera Maya/Playa Del Carmen
Hotel Style:
#3 Green Hotel in Playa del Carmen
#5 Spa Hotel in Playa del Carmen
#6 Luxury Hotel in Playa del Carmen
#7 On the Beach Hotel in Playa del Carmen
#22 Family Hotel in Playa del Carmen
#22 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Fairmont Mayakoba staff and other travellers.
186 questions
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4 months ago

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Questions? Get answers from Fairmont Mayakoba staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stayed in 632 which had no-one overlooking the room and a great view of the jungle.Would get a room upstairs if possible.”
luischable, 24 Apr 2017 | Read review
“231 was quiet and spacious”
AMO308, 20 Apr 2017 | Read review
“Casitas with canal view were beautiful”
padams17, 20 Apr 2017 | Read review
“All the rooms are special and the bathrooms are great!!”
jorgemotero, 19 Apr 2017 | Read review
“I loved my room and waking up to look at the lagoon. The bathrooms are like your own private spa”
458billys, 17 Apr 2017 | Read review
5 of 5
AMOMA
US$ 280* /night
View Deal
Booking.comUS$ 344
Fairmont.comUS$ 303
Expedia.comUS$ 829
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Prices are for 1 room, 2 adults
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